{"id":"https://openalex.org/W7220813652","doi":null,"title":"Working remotely: determining the influence on mental wellbeing of leaders within the banking industry during COVID-19 pandemic","display_name":"Working remotely: determining the influence on mental wellbeing of leaders within the banking industry during COVID-19 pandemic","publication_year":2024,"publication_date":"2024-01-01","ids":{"openalex":"https://openalex.org/W7220813652"},"language":"en","primary_location":{"id":"pmh:oai:dspacecris-nc1.mandela.ac.za:10948/2009021","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10948/2009021","pdf_url":"https://dspacecris-nc1.mandela.ac.za/bitstreams/c51027e5-b40a-4ab1-a67e-b19e64226f17/download","source":{"id":"https://openalex.org/S7407089438","display_name":"Nelson Mandela University Research Repository","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://dspacecris-nc1.mandela.ac.za/bitstreams/c51027e5-b40a-4ab1-a67e-b19e64226f17/download","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5157727238","display_name":"Karen Marran","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Marran, Karen","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5157727238"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.39089998602867126,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10722","display_name":"Work-Family Balance Challenges","score":0.39089998602867126,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10168","display_name":"COVID-19 and Mental Health","score":0.35989999771118164,"subfield":{"id":"https://openalex.org/subfields/3203","display_name":"Clinical Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.16580000519752502,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/remote-work","display_name":"remote work","score":0.9879999756813049},{"id":"https://openalex.org/keywords/psychological-well-being","display_name":"psychological well-being","score":0.9549999833106995},{"id":"https://openalex.org/keywords/covid-19","display_name":"COVID-19 pandemic","score":0.9739999771118164},{"id":"https://openalex.org/keywords/workplace-isolation","display_name":"workplace isolation","score":0.5860000252723694},{"id":"https://openalex.org/keywords/job-autonomy","display_name":"employee autonomy","score":0.5490000247955322},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.6050000190734863},{"id":"https://openalex.org/keywords/leadership-support","display_name":"leadership support","score":0.44699999690055847},{"id":"https://openalex.org/keywords/self-care","display_name":"self-care","score":0.574999988079071},{"id":"https://openalex.org/keywords/branch-managers","display_name":"branch managers","score":0.4740000069141388},{"id":"https://openalex.org/keywords/hybrid-work","display_name":"hybrid work","score":0.3790000081062317},{"id":"https://openalex.org/keywords/labor-shortage","display_name":"labor shortage","score":0.5889999866485596},{"id":"https://openalex.org/keywords/employee-well-being-programs","display_name":"employee well-being programs","score":0.34299999475479126},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.38199999928474426},{"id":"https://openalex.org/keywords/self-compassion","display_name":"self-compassion","score":0.492000013589859},{"id":"https://openalex.org/keywords/meaningful-work","display_name":"meaningful work","score":0.4129999876022339},{"id":"https://openalex.org/keywords/self-acceptance","display_name":"self-acceptance","score":0.4059999883174896}],"concepts":[{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5285999774932861},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5252000093460083},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5213000178337097},{"id":"https://openalex.org/C89623803","wikidata":"https://www.wikidata.org/wiki/Q12184","display_name":"Pandemic","level":5,"score":0.4821999967098236},{"id":"https://openalex.org/C134362201","wikidata":"https://www.wikidata.org/wiki/Q317309","display_name":"Mental health","level":2,"score":0.4771000146865845},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.44769999384880066},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.4187000095844269},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4106000065803528},{"id":"https://openalex.org/C2780510313","wikidata":"https://www.wikidata.org/wiki/Q178706","display_name":"Institution","level":2,"score":0.3853999972343445},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.3833000063896179},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3824000060558319},{"id":"https://openalex.org/C142546437","wikidata":"https://www.wikidata.org/wiki/Q2661195","display_name":"Descriptive research","level":2,"score":0.3822000026702881},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3709000051021576},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3702000081539154},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.36660000681877136},{"id":"https://openalex.org/C2779601481","wikidata":"https://www.wikidata.org/wiki/Q650241","display_name":"Financial institution","level":2,"score":0.35670000314712524},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3495999872684479},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.34529998898506165},{"id":"https://openalex.org/C2780319001","wikidata":"https://www.wikidata.org/wiki/Q6500754","display_name":"Work experience","level":3,"score":0.334199994802475},{"id":"https://openalex.org/C20353970","wikidata":"https://www.wikidata.org/wiki/Q1056998","display_name":"Simple random sample","level":3,"score":0.31610000133514404},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.3052000105381012},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3034000098705292},{"id":"https://openalex.org/C2775941552","wikidata":"https://www.wikidata.org/wiki/Q25212305","display_name":"Isolation (microbiology)","level":2,"score":0.30140000581741333},{"id":"https://openalex.org/C49898467","wikidata":"https://www.wikidata.org/wiki/Q1517706","display_name":"Stratified sampling","level":2,"score":0.29670000076293945},{"id":"https://openalex.org/C192489979","wikidata":"https://www.wikidata.org/wiki/Q1502997","display_name":"Systematic sampling","level":2,"score":0.2921999990940094},{"id":"https://openalex.org/C95986675","wikidata":"https://www.wikidata.org/wiki/Q185168","display_name":"Quantitative analysis (chemistry)","level":2,"score":0.28690001368522644},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2867000102996826},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.2831999957561493},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.27219998836517334},{"id":"https://openalex.org/C2779318504","wikidata":"https://www.wikidata.org/wiki/Q1438035","display_name":"Research design","level":2,"score":0.2718000113964081},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.2549999952316284},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.25360000133514404},{"id":"https://openalex.org/C2780323112","wikidata":"https://www.wikidata.org/wiki/Q2867027","display_name":"Personal life","level":2,"score":0.2522999942302704}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:dspacecris-nc1.mandela.ac.za:10948/2009021","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10948/2009021","pdf_url":"https://dspacecris-nc1.mandela.ac.za/bitstreams/c51027e5-b40a-4ab1-a67e-b19e64226f17/download","source":{"id":"https://openalex.org/S7407089438","display_name":"Nelson Mandela University Research Repository","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:dspacecris-nc1.mandela.ac.za:10948/2009021","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10948/2009021","pdf_url":"https://dspacecris-nc1.mandela.ac.za/bitstreams/c51027e5-b40a-4ab1-a67e-b19e64226f17/download","source":{"id":"https://openalex.org/S7407089438","display_name":"Nelson Mandela University Research Repository","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.9211000204086304,"display_name":"Decent work and economic growth"},{"id":"https://metadata.un.org/sdg/3","score":0.8048999905586243,"display_name":"Good health and well-being"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7220813652.pdf","grobid_xml":"https://content.openalex.org/works/W7220813652.grobid-xml"},"referenced_works_count":85,"referenced_works":["https://openalex.org/W29557745","https://openalex.org/W1267748696","https://openalex.org/W1947904752","https://openalex.org/W1976363567","https://openalex.org/W1979028850","https://openalex.org/W1987568623","https://openalex.org/W2007445014","https://openalex.org/W2018270983","https://openalex.org/W2019299603","https://openalex.org/W2026872142","https://openalex.org/W2030499035","https://openalex.org/W2033002423","https://openalex.org/W2042266648","https://openalex.org/W2049667581","https://openalex.org/W2053267564","https://openalex.org/W2065705685","https://openalex.org/W2071747897","https://openalex.org/W2111608074","https://openalex.org/W2130587679","https://openalex.org/W2143758661","https://openalex.org/W2144109530","https://openalex.org/W2161013171","https://openalex.org/W2170690312","https://openalex.org/W2176819614","https://openalex.org/W2215969346","https://openalex.org/W2403071267","https://openalex.org/W2585732360","https://openalex.org/W2600184878","https://openalex.org/W2610218530","https://openalex.org/W2611197458","https://openalex.org/W2804733331","https://openalex.org/W2902084492","https://openalex.org/W2910366792","https://openalex.org/W2916136405","https://openalex.org/W2938630143","https://openalex.org/W2948503551","https://openalex.org/W2961145059","https://openalex.org/W2963453293","https://openalex.org/W2975341501","https://openalex.org/W2985723874","https://openalex.org/W2985771253","https://openalex.org/W3015556068","https://openalex.org/W3029141304","https://openalex.org/W3038319384","https://openalex.org/W3042221097","https://openalex.org/W3043939328","https://openalex.org/W3088975498","https://openalex.org/W3093893337","https://openalex.org/W3094013630","https://openalex.org/W3094343449","https://openalex.org/W3097282915","https://openalex.org/W3108078355","https://openalex.org/W3109592608","https://openalex.org/W3114507875","https://openalex.org/W3118135745","https://openalex.org/W3122434044","https://openalex.org/W3124139309","https://openalex.org/W3128301139","https://openalex.org/W3132820130","https://openalex.org/W3161673089","https://openalex.org/W3171662161","https://openalex.org/W3194375129","https://openalex.org/W3197936929","https://openalex.org/W3217551990","https://openalex.org/W4200376802","https://openalex.org/W4205946919","https://openalex.org/W4213117335","https://openalex.org/W4213145402","https://openalex.org/W4220666555","https://openalex.org/W4225966341","https://openalex.org/W4231908945","https://openalex.org/W4234193547","https://openalex.org/W4281830355","https://openalex.org/W4286662649","https://openalex.org/W4293058795","https://openalex.org/W4293076799","https://openalex.org/W4294325759","https://openalex.org/W4296445372","https://openalex.org/W4315786559","https://openalex.org/W4317938114","https://openalex.org/W4378745521","https://openalex.org/W4380089313","https://openalex.org/W4385239779","https://openalex.org/W6884948887","https://openalex.org/W6903896636"],"related_works":["https://openalex.org/W4400424508","https://openalex.org/W7037907330","https://openalex.org/W7048424986","https://openalex.org/W3168345131","https://openalex.org/W4409060372","https://openalex.org/W3207787232","https://openalex.org/W7167081284","https://openalex.org/W7051883839","https://openalex.org/W7046115590","https://openalex.org/W4386752013"],"abstract_inverted_index":{"The":[0,92,125,139,161,199,220,292,329,410,423,622],"COVID-19":[1,34,411],"pandemic":[2,83,412],"forced":[3],"employees":[4,25,36,507],"in":[5,9,17,111,122,217,406,508,545],"the":[6,79,82,95,100,106,112,137,144,155,171,240,250,258,273,285,289,332,414,450,453,555,559,588,626,653],"banking":[7,113],"industry":[8],"South":[10,123,218],"Africa":[11],"to":[12,20,38,77,98,128,131,256,267,279,310,353,371,374,498,510,520,565,593,604,647],"work":[13,22,68,104,383,650],"remotely,":[14],"which":[15],"resulted":[16],"significant":[18],"changes":[19],"their":[21,40,90,301,311,318,326,376,382,389],"environment.":[23],"Previously,":[24],"worked":[26,208],"from":[27,284],"branches":[28],"and":[29,57,60,75,154,191,263,270,308,324,337,357,364,378,385,404,408,420,439,444,466,480,483,491,501,505,516,528,532,537,543,547,580,585,601,616,633,636,639,652],"regional":[30,210],"offices,":[31],"however,":[32],"during":[33],"lockdown,":[35],"had":[37,297,320,345],"transform":[39],"homes":[41],"into":[42,261],"office":[43,438,490],"spaces.":[44],"This":[45,469],"sudden":[46],"shift":[47],"brought":[48],"about":[49],"challenges":[50],"such":[51],"as":[52,143,167,209,228,266,349,351],"blurred":[53],"boundaries":[54],"between":[55,175,503],"personal":[56,399,632],"professional":[58,634],"life,":[59,407],"isolation":[61],"for":[62,89,147,170,185,188,214,236,430,456,488,551],"leaders":[63,71,110,302],"who":[64,207,303],"previously":[65],"enjoyed":[66],"dynamic":[67],"environments;":[69],"moreover,":[70],"experienced":[72],"increased":[73,571,611],"stress":[74],"pressure":[76],"navigate":[78],"uncertainties":[80],"of":[81,94,102,109,157,173,179,194,203,234,239,245,416,525,583,628,656],"while":[84],"maintaining":[85],"a":[86,118,195,223,485,648],"strong":[87],"face":[88],"teams.":[91],"aim":[93],"study":[96,126,221,458],"is":[97,459,495],"investigate":[99],"impact":[101],"remote":[103,417,440,492,504],"on":[105,117,150,288,449],"mental":[107,134,618],"wellbeing":[108,135,655],"industry,":[114],"specifically":[115],"focusing":[116],"large":[119,196],"financial":[120,215,426,461,566],"institution":[121],"Africa.":[124,219],"aims":[127],"provide":[129],"recommendations":[130,556,589,623,644],"improve":[132],"leadership":[133],"within":[136,272],"organisation.":[138],"researcher":[140],"used":[141,255,278],"positivism":[142],"research":[145,159,163,182],"philosophy,":[146],"its":[148,189,335],"emphasis":[149],"objectivity,":[151],"empirical":[152],"evidence,":[153],"use":[156],"quantitative":[158],"methods.":[160],"chosen":[162],"design":[164],"was":[165,183],"correlation,":[166],"it":[168],"allowed":[169],"examination":[172],"relationships":[174,269],"variables":[176],"or":[177,211,282],"sets":[178],"scores.":[180],"Quantitative":[181],"preferred,":[184],"this":[186,229,457],"study,":[187],"systematic":[190],"objective":[192],"analysis":[193],"sample":[197],"size.":[198],"target":[200,241,290],"demographic":[201],"consisted":[202],"2500":[204],"leaders,":[205,597],"nationwide,":[206],"branch":[212],"managers":[213],"institutions":[216,427,462],"employed":[222],"simple":[224],"random":[225],"sampling":[226],"approach,":[227],"ensured":[230],"an":[231],"equal":[232],"chance":[233],"selection":[235],"each":[237],"member":[238],"population.":[242],"A":[243],"total":[244],"126":[246],"participants":[247,424],"successfully":[248],"completed":[249],"survey.":[251],"Descriptive":[252],"statistics":[253,276],"were":[254,277,315,386],"summarise":[257],"collected":[259,287],"data":[260,286],"graphs":[262],"tables,":[264],"so":[265],"determine":[268],"patterns":[271],"data.":[274],"Inferential":[275],"derive":[280],"predictions":[281],"generalisations":[283],"group.":[291],"respondents":[293,330,560],"reported":[294],"that":[295,343,367,460],"they":[296,344,393],"positive":[298,401,594,649],"encounters":[299,595],"with":[300,317,395,428,596],"provided":[304,425,557],"recommendations,":[305],"support,":[306],"problem-solving,":[307],"listened":[309],"private":[312,605],"feelings.":[313,606],"They":[314,340,380,397],"happy":[316],"jobs,":[319],"clear":[321],"career":[322],"paths,":[323],"knew":[325],"job":[327,362,572,578],"requirements.":[328],"believed":[331],"company":[333],"communicated":[334],"goals":[336,584],"strategy":[338],"well.":[339],"also":[341,496,591,624],"indicated":[342],"good":[346],"workspace":[347,575],"conditions,":[348],"well":[350],"access":[352],"video":[354],"conferencing,":[355],"software,":[356],"messaging":[358],"services.":[359],"Respondents":[360],"emphasised":[361],"autonomy":[363],"control":[365],"\u2014":[366],"is,":[368],"being":[369],"able":[370],"decide":[372],"how":[373],"do":[375],"jobs":[377],"communicate.":[379],"found":[381],"satisfying":[384],"comfortable":[387],"voicing":[388],"thoughts,":[390],"even":[391],"if":[392],"disagreed":[394],"others.":[396],"valued":[398],"growth,":[400,635],"relationships,":[402],"purpose":[403],"meaning":[405],"self-acceptance.":[409],"highlighted":[413],"importance":[415,627],"work,":[418,441],"self-care,":[419],"meaningful":[421],"relationships.":[422],"suggestions":[429],"improvement;":[431],"these":[432,643],"include":[433,570],"addressing":[434,474],"staffing":[435,475],"shortages,":[436,476],"balancing":[437],"promoting":[442,637],"collaboration,":[443],"enhancing":[445],"customer":[446,530],"service.":[447],"Based":[448],"primary":[451],"findings,":[452],"key":[454],"recommendation":[455],"prioritise":[463],"employee":[464,539],"well-being":[465],"work-life":[467,614],"balance.":[468],"can":[470,561,590,609,645],"be":[471],"achieved":[472],"by":[473,558],"offering":[477],"flexible":[478],"hours":[479],"wellness":[481],"programs,":[482],"creating":[484],"supportive":[486],"environment":[487,651],"both":[489],"work.":[493],"It":[494],"important":[497,550],"promote":[499],"collaboration":[500,638],"communication":[502,582],"office-based":[506],"order":[509],"overcome":[511],"any":[512],"divide.":[513],"Continuous":[514],"improvement":[515],"adaptation":[517],"are":[518,549],"crucial":[519],"success,":[521,540],"including":[522],"staying":[523],"ahead":[524],"technological":[526],"advancements":[527],"improving":[529],"service":[531],"engagement.":[533],"In":[534],"addition,":[535],"recognising":[536],"supporting":[538,631],"fostering":[541,629],"trust,":[542,630],"investing":[544],"technology":[546],"infrastructure":[548],"efficient":[552],"operations.":[553],"Adopting":[554,587],"bring":[562],"several":[563],"benefits":[564,569],"institutions.":[567],"These":[568],"satisfaction,":[573],"improved":[574,602,617],"suitability,":[576],"enhanced":[577],"autonomy,":[579],"better":[581,598,613],"strategies.":[586],"lead":[592],"problem-solving":[599],"abilities,":[600],"listening":[603],"Moreover,":[607],"organisations":[608],"experience":[610],"productivity,":[612],"balance,":[615],"health":[619],"amongst":[620],"employees.":[621,657],"emphasise":[625],"communication.":[640],"Overall,":[641],"adopting":[642],"contribute":[646],"overall":[654]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2026-10-07T00:00:00"}