{"id":"https://openalex.org/W7220114277","doi":null,"title":"STAY OR LEAVE ? HOW DIGITAL UPSKILLING SHAPES LOYALTY AND REDUCES TURNOVER IN GENERATION Z EMPLOYEES","display_name":"STAY OR LEAVE ? HOW DIGITAL UPSKILLING SHAPES LOYALTY AND REDUCES TURNOVER IN GENERATION Z EMPLOYEES","publication_year":2026,"publication_date":"2026-04-08","ids":{"openalex":"https://openalex.org/W7220114277"},"language":"en","primary_location":{"id":"pmh:oai:ojs2.ipssj.com:article/1272","doi":null,"is_oa":true,"landing_page_url":"https://ipssj.com/index.php/ojs/article/view/1272","pdf_url":"https://ipssj.com/index.php/ojs/article/download/1272/1202","source":{"id":"https://openalex.org/S7407075246","display_name":"Integrative Perspectives of Social and Science Journal","issn_l":"3064-4011","issn":["3064-4011"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3064-4011","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ipssj.com/index.php/ojs/article/download/1272/1202","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018754549","display_name":"Dewi Tri Komalasari","orcid":"https://orcid.org/0009-0006-7630-3763","observed_orcids":["https://orcid.org/0009-0006-7630-3763"]},"institutions":[{"id":"https://openalex.org/I193621155","display_name":"Indonesia Open University","ror":"https://ror.org/03zwesg40","country_code":"ID","type":"education","lineage":["https://openalex.org/I193621155"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dewi Tri Komalasari","raw_affiliation_strings":["Doktoral Ilmu Manajemen, Universitas Terbuka, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Doktoral Ilmu Manajemen, Universitas Terbuka, Indonesia","institution_ids":["https://openalex.org/I193621155"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5063811126","display_name":"Abdul Rahman Rahim","orcid":"https://orcid.org/0000-0001-7341-4827","observed_orcids":["https://orcid.org/0000-0001-7341-4827"]},"institutions":[{"id":"https://openalex.org/I193621155","display_name":"Indonesia Open University","ror":"https://ror.org/03zwesg40","country_code":"ID","type":"education","lineage":["https://openalex.org/I193621155"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Abdul Rahman Rahim","raw_affiliation_strings":["Doktoral Ilmu Manajemen, Universitas Terbuka, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Doktoral Ilmu Manajemen, Universitas Terbuka, Indonesia","institution_ids":["https://openalex.org/I193621155"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I193621155"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.8579000234603882,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14088","display_name":"Generational Differences and Trends","score":0.8579000234603882,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13611","display_name":"Education, Management, Technology, Human Resources","score":0.03869999945163727,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.03660000115633011,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-upskilling","display_name":"digital upskilling","score":1.0},{"id":"https://openalex.org/keywords/employee-loyalty","display_name":"employee loyalty","score":0.9350000023841858},{"id":"https://openalex.org/keywords/turnover-intention","display_name":"turnover intention","score":0.7129999995231628},{"id":"https://openalex.org/keywords/generation-z-employees","display_name":"Generation Z employees","score":0.9120000004768372},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.8119999766349792},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"social exchange theory","score":0.7300000190734863},{"id":"https://openalex.org/keywords/employee-development","display_name":"employee development","score":0.5550000071525574},{"id":"https://openalex.org/keywords/emotional-attachment","display_name":"emotional attachment","score":0.7379999756813049},{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.8759999871253967},{"id":"https://openalex.org/keywords/career-development","display_name":"career development","score":0.8050000071525574},{"id":"https://openalex.org/keywords/staff-training-programs","display_name":"employee training programs","score":0.48500001430511475}],"concepts":[{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.7307999730110168},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6237000226974487},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5687000155448914},{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.5009999871253967},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.45019999146461487},{"id":"https://openalex.org/C122980154","wikidata":"https://www.wikidata.org/wiki/Q205555","display_name":"Feeling","level":2,"score":0.43619999289512634},{"id":"https://openalex.org/C2777742833","wikidata":"https://www.wikidata.org/wiki/Q1964083","display_name":"Reciprocal","level":2,"score":0.4359999895095825},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.3995000123977661},{"id":"https://openalex.org/C26077564","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover","level":2,"score":0.3427000045776367},{"id":"https://openalex.org/C2991716581","wikidata":"https://www.wikidata.org/wiki/Q956129","display_name":"Digital era","level":3,"score":0.3278000056743622},{"id":"https://openalex.org/C3019953515","wikidata":"https://www.wikidata.org/wiki/Q277633","display_name":"Generation y","level":2,"score":0.326200008392334},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.319599986076355},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3025999963283539},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.29339998960494995},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.2736999988555908},{"id":"https://openalex.org/C6422946","wikidata":"https://www.wikidata.org/wiki/Q857354","display_name":"Panel data","level":2,"score":0.2660999894142151},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.2655999958515167},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.26269999146461487},{"id":"https://openalex.org/C180916674","wikidata":"https://www.wikidata.org/wiki/Q3711935","display_name":"Diversification (marketing strategy)","level":2,"score":0.2615000009536743},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.2556000053882599},{"id":"https://openalex.org/C550951025","wikidata":"https://www.wikidata.org/wiki/Q5001951","display_name":"Business studies","level":2,"score":0.2529999911785126}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:ojs2.ipssj.com:article/1272","doi":null,"is_oa":true,"landing_page_url":"https://ipssj.com/index.php/ojs/article/view/1272","pdf_url":"https://ipssj.com/index.php/ojs/article/download/1272/1202","source":{"id":"https://openalex.org/S7407075246","display_name":"Integrative Perspectives of Social and Science Journal","issn_l":"3064-4011","issn":["3064-4011"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3064-4011","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:ojs2.ipssj.com:article/1272","doi":null,"is_oa":true,"landing_page_url":"https://ipssj.com/index.php/ojs/article/view/1272","pdf_url":"https://ipssj.com/index.php/ojs/article/download/1272/1202","source":{"id":"https://openalex.org/S7407075246","display_name":"Integrative Perspectives of Social and Science Journal","issn_l":"3064-4011","issn":["3064-4011"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3064-4011","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"score":0.7257999777793884,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7220114277.pdf","grobid_xml":"https://content.openalex.org/works/W7220114277.grobid-xml"},"referenced_works_count":12,"referenced_works":["https://openalex.org/W2164385948","https://openalex.org/W3016922635","https://openalex.org/W3024707646","https://openalex.org/W3186307676","https://openalex.org/W4200312109","https://openalex.org/W4285451213","https://openalex.org/W4296512674","https://openalex.org/W4319939740","https://openalex.org/W4379509461","https://openalex.org/W4383219010","https://openalex.org/W4384343726","https://openalex.org/W4390984218"],"related_works":["https://openalex.org/W7128450596","https://openalex.org/W6930552996","https://openalex.org/W7220979287","https://openalex.org/W7216067563","https://openalex.org/W7214681985","https://openalex.org/W7217809965","https://openalex.org/W4413131691","https://openalex.org/W7150070630","https://openalex.org/W7107958802","https://openalex.org/W4407590476"],"abstract_inverted_index":{"This":[0,43],"study":[1,44],"aims":[2],"to":[3,23,26,37,158,161],"analyze":[4],"the":[5,106],"role":[6,134],"of":[7,16,90,108,113],"digital":[8,40,67,83,144],"upskilling":[9,41,84,145],"in":[10,66,135],"shaping":[11],"loyalty":[12,100],"and":[13,28,75,104,130,155],"reducing":[14],"turnover":[15,117],"generation":[17,56,163],"z.":[18],"Generation":[19],"Z":[20,57,164],"is":[21,85],"known":[22],"be":[24],"adaptive":[25],"technology":[27],"has":[29],"high":[30],"expectations":[31],"for":[32,93],"self-development,":[33],"so":[34],"companies":[35,129,142],"need":[36],"respond":[38],"through":[39,72,101],"programs.":[42],"used":[45],"a":[46,88,111,133],"descriptive":[47],"qualitative":[48],"approach":[49],"with":[50,149],"purposive":[51],"sampling":[52],"technique,":[53],"involving":[54],"9":[55],"participants":[58],"aged":[59],"22-28":[60],"years":[61],"old":[62],"who":[63],"had":[64],"participated":[65],"training.":[68],"Data":[69],"were":[70],"collected":[71],"semi-structured":[73],"interviews":[74],"analyzed":[76],"thematically.":[77],"The":[78,138],"results":[79],"showed":[80],"that":[81,115,141],"(1)":[82],"perceived":[86],"as":[87,153],"form":[89],"corporate":[91],"concern":[92],"employee":[94],"development;":[95],"(2)":[96],"self-development":[97],"opportunities":[98],"increase":[99],"emotional":[102],"attachment;":[103],"(3)":[105],"absence":[107],"training":[109],"creates":[110],"feeling":[112],"stagnation":[114],"triggers":[116],"intentions.":[118],"These":[119],"findings":[120],"reinforce":[121],"Social":[122],"Exchange":[123],"Theory,":[124],"where":[125],"reciprocal":[126],"relationships":[127],"between":[128],"employees":[131],"play":[132],"creating":[136],"loyalty.":[137],"research":[139],"recommends":[140],"make":[143],"an":[146],"ongoing":[147],"program":[148],"flexible":[150],"methods":[151],"such":[152],"e-learning,":[154],"link":[156],"it":[157],"career":[159],"paths":[160],"retain":[162],"talent.":[165]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2026-10-05T00:00:00"}