{"id":"https://openalex.org/W7220111146","doi":null,"title":"AI Chatbots and Student Engagement in Higher Education","display_name":"AI Chatbots and Student Engagement in Higher Education","publication_year":2025,"publication_date":"2025-06-30","ids":{"openalex":"https://openalex.org/W7220111146"},"language":"en","primary_location":{"id":"pmh:oai:ojs2.socialthoughtpolicy.com:article/47","doi":null,"is_oa":true,"landing_page_url":"https://socialthoughtpolicy.com/index.php/index/article/view/47","pdf_url":null,"source":{"id":"https://openalex.org/S7407079004","display_name":"Social Thought and Policy Review","issn_l":"3105-7357","issn":["3105-7357","3105-7365"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3105-7357","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://socialthoughtpolicy.com/index.php/index/article/view/47","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5156019931","display_name":"Sana Iftikhar","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sana Iftikhar","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5157352519","display_name":"Bilal Shah","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Bilal Shah","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.6577917,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14414","display_name":"Artificial Intelligence in Education","score":0.8398000001907349,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14414","display_name":"Artificial Intelligence in Education","score":0.8398000001907349,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.13539999723434448,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11902","display_name":"Intelligent Tutoring Systems and Adaptive Learning","score":0.008100000210106373,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ai-chatbots","display_name":"AI chatbots","score":0.9980000257492065},{"id":"https://openalex.org/keywords/student-engagement","display_name":"student engagement","score":0.996999979019165},{"id":"https://openalex.org/keywords/higher-education","display_name":"higher education","score":0.9959999918937683},{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.9829999804496765},{"id":"https://openalex.org/keywords/asynchronous-learning","display_name":"asynchronous learning","score":0.6880000233650208},{"id":"https://openalex.org/keywords/international-students","display_name":"international students","score":0.8180000185966492},{"id":"https://openalex.org/keywords/group-learning","display_name":"group learning","score":0.7770000100135803},{"id":"https://openalex.org/keywords/academic-support","display_name":"academic support","score":0.5830000042915344},{"id":"https://openalex.org/keywords/discussion-forums","display_name":"forum","score":0.5},{"id":"https://openalex.org/keywords/assignment-submission","display_name":"assignment submission","score":0.722000002861023},{"id":"https://openalex.org/keywords/student-satisfaction","display_name":"student satisfaction","score":0.6439999938011169},{"id":"https://openalex.org/keywords/overreliance-on-automation","display_name":"over-reliance on automation","score":0.7960000038146973},{"id":"https://openalex.org/keywords/human-ai-interaction","display_name":"human-AI interaction","score":0.5299999713897705}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.8959000110626221},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.6503999829292297},{"id":"https://openalex.org/C194519906","wikidata":"https://www.wikidata.org/wiki/Q7627827","display_name":"Student engagement","level":2,"score":0.6118999719619751},{"id":"https://openalex.org/C151319957","wikidata":"https://www.wikidata.org/wiki/Q752739","display_name":"Asynchronous communication","level":2,"score":0.5751000046730042},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.51419997215271},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5073999762535095},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4307999908924103},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.4277999997138977},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.3993000090122223},{"id":"https://openalex.org/C3018587665","wikidata":"https://www.wikidata.org/wiki/Q7268696","display_name":"Qualitative analysis","level":3,"score":0.3321000039577484},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.31709998846054077},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.29030001163482666},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.28769999742507935},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.26759999990463257},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.259799987077713},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.25780001282691956},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.2508000135421753},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.2508000135421753}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:ojs2.socialthoughtpolicy.com:article/47","doi":null,"is_oa":true,"landing_page_url":"https://socialthoughtpolicy.com/index.php/index/article/view/47","pdf_url":null,"source":{"id":"https://openalex.org/S7407079004","display_name":"Social Thought and Policy Review","issn_l":"3105-7357","issn":["3105-7357","3105-7365"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3105-7357","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:ojs2.socialthoughtpolicy.com:article/47","doi":null,"is_oa":true,"landing_page_url":"https://socialthoughtpolicy.com/index.php/index/article/view/47","pdf_url":null,"source":{"id":"https://openalex.org/S7407079004","display_name":"Social Thought and Policy Review","issn_l":"3105-7357","issn":["3105-7357","3105-7365"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"3105-7357","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.9901999831199646}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4386154773","https://openalex.org/W7167369928","https://openalex.org/W4411834722","https://openalex.org/W4400513855","https://openalex.org/W4394949418","https://openalex.org/W4392708457","https://openalex.org/W7128499385","https://openalex.org/W4401886088","https://openalex.org/W4401581389","https://openalex.org/W4405869831"],"abstract_inverted_index":{"This":[0],"paper":[1],"will":[2],"look":[3],"at":[4,176],"the":[5,11,28,44,86,91,123,130,138,158,162,167,171,179,189,197,200,217],"impact":[6],"of":[7,13,25,30,173,181,199],"AI":[8,134,193],"chatbots":[9,49,135,194],"on":[10,111,185],"engagement":[12,153],"students":[14,41],"in":[15,60,101,154,161],"higher":[16,201],"education":[17,202],"by":[18,40,204,219,227],"evaluating":[19],"behavioral,":[20],"cognitive,":[21],"and":[22,36,42,78,80,113,151,225],"emotional":[23],"elements":[24],"interaction.":[26],"With":[27],"help":[29],"survey":[31],"data,":[32],"platform":[33],"usage":[34],"indicator":[35],"qualitative":[37],"feedback":[38],"provided":[39],"teachers,":[43,79],"findings":[45,190],"reveal":[46],"that":[47,133,192],"introducing":[48],"to":[50,56,63,68,84,99,108,118,141,169,183,209,216,222],"an":[51],"online":[52],"learning":[53],"environment":[54],"leads":[55],"a":[57],"significant":[58],"increase":[59],"engagement.":[61],"According":[62],"students,":[64,150],"they":[65,212],"were":[66,94],"able":[67],"access":[69],"more":[70,82,97,106,116,207],"academic":[71],"assistance,":[72],"communicate":[73],"easier":[74],"with":[75,122],"their":[76],"peers":[77],"felt":[81],"encouraged":[83],"study":[85],"material.":[87],"Regarding":[88],"quantitative":[89],"findings,":[90],"chatbot":[92,174],"classes":[93],"23":[95],"percent":[96,105,115],"likely":[98,107,117],"engage":[100],"discussion":[102],"forums,":[103],"17":[104],"submit":[109],"assignments":[110],"time,":[112],"15":[114],"be":[119,137,214],"generally":[120],"satisfied":[121],"course":[124],"than":[125],"no-chatbot":[126],"control":[127],"groups.":[128],"Furthermore,":[129],"evidence":[131],"shows":[132],"can":[136,195],"most":[139],"effective":[140],"facilitate":[142],"group":[143],"learning,":[144],"mitigate":[145],"communication":[146],"barriers":[147],"among":[148],"international":[149],"provide":[152],"asynchronous":[155],"learning.":[156],"Among":[157],"issues":[159],"identified":[160],"report,":[163],"one":[164],"must":[165,213],"mention":[166],"necessity":[168],"enhance":[170],"accuracy":[172],"interaction":[175],"all":[177],"times,":[178],"tendency":[180],"people":[182],"over-rely":[184],"automated":[186],"responses.":[187],"Overall,":[188],"indicate":[191],"transform":[196],"process":[198],"sector":[203],"making":[205],"it":[206],"interactive":[208],"students.":[210],"Nonetheless,":[211],"used":[215],"fullest":[218],"being":[220],"aligned":[221],"teaching":[223],"objectives":[224],"managed":[226],"humans.":[228]},"counts_by_year":[],"updated_date":"2026-10-06T10:28:23.643775","created_date":"2026-10-05T00:00:00"}
