{"id":"https://openalex.org/W7217459455","doi":null,"title":"Improving The Professionalism Of Waiter And Waitress In Supporting The Succesaful Operational Food And Beverage Service At Aryaduta Hotel Medan","display_name":"Improving The Professionalism Of Waiter And Waitress In Supporting The Succesaful Operational Food And Beverage Service At Aryaduta Hotel Medan","publication_year":2024,"publication_date":"2024-07-23","ids":{"openalex":"https://openalex.org/W7217459455"},"language":"en","primary_location":{"id":"pmh:oai:ejournal.seaninstitute.or.id:article/4815","doi":null,"is_oa":true,"landing_page_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/4815","pdf_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/4815/4001","source":{"id":"https://openalex.org/S4220651077","display_name":"Jurnal Ekonomi","issn_l":"2301-6280","issn":["2301-6280","2721-9879"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.54209/ekonomi.v13i03","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/4815/4001","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5155888652","display_name":"Elisa Br Tarigan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405274554","display_name":"Sekolah Tinggi Ilmu Manajemen Sukma","ror":"https://ror.org/01y4gex25","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274554"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Elisa Br Tarigan","raw_affiliation_strings":["Tourism Management, Sekolah Tinggi Ilmu Manajemen Sukma Medan, Jl Sakti Lubis No 80, Siti Rejo 1, kec Medan Kota Sumatera Utara, Medan, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tourism Management, Sekolah Tinggi Ilmu Manajemen Sukma Medan, Jl Sakti Lubis No 80, Siti Rejo 1, kec Medan Kota Sumatera Utara, Medan, Indonesia","institution_ids":["https://openalex.org/I4405274554"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5002999604","display_name":"Dewi Shinta Wulandari Lubis","orcid":"https://orcid.org/0000-0002-4500-3606","observed_orcids":["https://orcid.org/0000-0002-4500-3606"]},"institutions":[{"id":"https://openalex.org/I4405274554","display_name":"Sekolah Tinggi Ilmu Manajemen Sukma","ror":"https://ror.org/01y4gex25","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405274554"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dewi Shinta Wulandari Lubis","raw_affiliation_strings":["Tourism Management, Sekolah Tinggi Ilmu Manajemen Sukma Medan, Jl Sakti Lubis No 80, Siti Rejo 1, kec Medan Kota Sumatera Utara, Medan, Indonesia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Tourism Management, Sekolah Tinggi Ilmu Manajemen Sukma Medan, Jl Sakti Lubis No 80, Siti Rejo 1, kec Medan Kota Sumatera Utara, Medan, Indonesia","institution_ids":["https://openalex.org/I4405274554"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405274554"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.53551981,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9345999956130981,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9345999956130981,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.019899999722838402,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11726","display_name":"Organizational Management and Innovation","score":0.013500000350177288,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/food-and-beverage-service","display_name":"food and beverage service","score":0.9020000100135803},{"id":"https://openalex.org/keywords/hotel-operations","display_name":"hotel operations","score":0.6510000228881836},{"id":"https://openalex.org/keywords/standard-operating-procedures","display_name":"standard operating procedures","score":0.9929999709129333}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6085000038146973},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5328999757766724},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5156999826431274},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5095000267028809},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4887999892234802},{"id":"https://openalex.org/C2991980166","wikidata":"https://www.wikidata.org/wiki/Q41958","display_name":"Food service","level":2,"score":0.42089998722076416},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3822000026702881},{"id":"https://openalex.org/C2988711428","wikidata":"https://www.wikidata.org/wiki/Q41958","display_name":"Catering industry","level":2,"score":0.36739999055862427},{"id":"https://openalex.org/C3018587665","wikidata":"https://www.wikidata.org/wiki/Q7268696","display_name":"Qualitative analysis","level":3,"score":0.32510000467300415},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.30300000309944153},{"id":"https://openalex.org/C3020038283","wikidata":"https://www.wikidata.org/wiki/Q42848","display_name":"Research data","level":3,"score":0.2721000015735626},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.2632000148296356},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.2621999979019165},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.25440001487731934},{"id":"https://openalex.org/C2983515908","wikidata":"https://www.wikidata.org/wiki/Q42240","display_name":"Research method","level":2,"score":0.25110000371932983}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:ejournal.seaninstitute.or.id:article/4815","doi":null,"is_oa":true,"landing_page_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/4815","pdf_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/4815/4001","source":{"id":"https://openalex.org/S4220651077","display_name":"Jurnal Ekonomi","issn_l":"2301-6280","issn":["2301-6280","2721-9879"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.54209/ekonomi.v13i03","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:ejournal.seaninstitute.or.id:article/4815","doi":null,"is_oa":true,"landing_page_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/4815","pdf_url":"https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/4815/4001","source":{"id":"https://openalex.org/S4220651077","display_name":"Jurnal Ekonomi","issn_l":"2301-6280","issn":["2301-6280","2721-9879"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"10.54209/ekonomi.v13i03","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.48510000109672546}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7217459455.pdf","grobid_xml":"https://content.openalex.org/works/W7217459455.grobid-xml"},"referenced_works_count":2,"referenced_works":["https://openalex.org/W3089337800","https://openalex.org/W3187870159"],"related_works":["https://openalex.org/W7219922964","https://openalex.org/W7220154277","https://openalex.org/W2996248217","https://openalex.org/W2997680112","https://openalex.org/W7165049319","https://openalex.org/W4391829203","https://openalex.org/W3170613112","https://openalex.org/W7202169445","https://openalex.org/W2578006533","https://openalex.org/W4417104921"],"abstract_inverted_index":{"The":[0,23,42,58],"aim":[1],"of":[2,11,19,25,60,73,80],"this":[3,32,61],"research":[4,26,43,62],"is":[5,28],"to":[6],"find":[7],"out":[8],"the":[9,17,46,48,53,71,78],"role":[10],"waiter":[12],"and":[13,21,39,75],"waitress":[14],"in":[15,52],"supporting":[16],"succses":[18],"food":[20],"drinks.":[22],"type":[24],"used":[27],"qualitative":[29],"research.":[30],"In":[31],"research,":[33],"data":[34],"was":[35,45],"collected":[36],"through":[37],"observation":[38],"in-depth":[40],"interviews.":[41],"sample":[44],"manager":[47],"Aryaduta":[49],"Medan":[50],"Hotel":[51],"Food":[54],"And":[55],"Beverage":[56],"section.":[57],"results":[59],"show":[63],"that":[64],"standart":[65],"operating":[66],"procedures":[67],"(SOP)":[68],"greatly":[69],"influence":[70],"profesionalism":[72],"waiters":[74],"waitress.":[76],"With":[77],"presence":[79],"SOP,":[81],"staff":[82],"can":[83],"function":[84],"well":[85],"at":[86],"work.":[87]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2026-10-03T00:00:00"}
