{"id":"https://openalex.org/W7215436650","doi":null,"title":"Application of lean concepts to improve consumable disbursement process to reduce waiting time in a public hospital in Bangkok","display_name":"Application of lean concepts to improve consumable disbursement process to reduce waiting time in a public hospital in Bangkok","publication_year":2023,"publication_date":"2023-12-27","ids":{"openalex":"https://openalex.org/W7215436650"},"language":"th","primary_location":{"id":"pmh:oai:so05.tci-thaijo.org:article/264002","doi":null,"is_oa":true,"landing_page_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/view/264002","pdf_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/download/264002/180592","source":{"id":"https://openalex.org/S7407066945","display_name":"RMUTSB ACADEMIC JOURNAL (HUMANITIES AND SOCIAL SCIENCES)","issn_l":"2651-1940","issn":["2651-1940"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2651-1940","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/download/264002/180592","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5009556805","display_name":"Jirapong Ruanggoon","orcid":"https://orcid.org/0009-0008-6781-4216","observed_orcids":["https://orcid.org/0009-0008-6781-4216"]},"institutions":[{"id":"https://openalex.org/I4210125673","display_name":"Dhonburi Rajabhat University","ror":"https://ror.org/03mzvzx07","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210125673"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Ruanggoon, Jirapong","raw_affiliation_strings":["Faculty of Management Science, Dhonburi Rajabhat University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management Science, Dhonburi Rajabhat University","institution_ids":["https://openalex.org/I4210125673"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5153907034","display_name":"Preecha Pornpayuhakeit","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210125673","display_name":"Dhonburi Rajabhat University","ror":"https://ror.org/03mzvzx07","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210125673"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Pornpayuhakeit, Preecha","raw_affiliation_strings":["Faculty of Management Science, Dhonburi Rajabhat University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management Science, Dhonburi Rajabhat University","institution_ids":["https://openalex.org/I4210125673"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022046608","display_name":"Pakorn Opasvitayarux","orcid":"https://orcid.org/0000-0002-9357-530X","observed_orcids":["https://orcid.org/0000-0002-9357-530X"]},"institutions":[{"id":"https://openalex.org/I4210125673","display_name":"Dhonburi Rajabhat University","ror":"https://ror.org/03mzvzx07","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210125673"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Opasvitayarux, Pakorn","raw_affiliation_strings":["Faculty of Management Science, Dhonburi Rajabhat University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Management Science, Dhonburi Rajabhat University","institution_ids":["https://openalex.org/I4210125673"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210125673"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.40139999985694885,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.40139999985694885,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.3379000127315521,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11773","display_name":"Healthcare Operations and Scheduling Optimization","score":0.15839999914169312,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/lean-manufacturing","display_name":"lean manufacturing","score":0.9089999794960022},{"id":"https://openalex.org/keywords/waiting-time-reduction","display_name":"waiting time reduction","score":0.8299999833106995},{"id":"https://openalex.org/keywords/hospital-logistics","display_name":"hospital logistics","score":0.6129999756813049},{"id":"https://openalex.org/keywords/ecrs-analysis","display_name":"ECRS analysis","score":0.800000011920929},{"id":"https://openalex.org/keywords/process-mapping","display_name":"process mapping","score":0.656000018119812},{"id":"https://openalex.org/keywords/5w1h","display_name":"5W1H","score":0.7139999866485596},{"id":"https://openalex.org/keywords/fishbone-diagram","display_name":"fishbone diagram","score":0.8740000128746033},{"id":"https://openalex.org/keywords/public-hospitals","display_name":"public hospitals","score":0.5640000104904175}],"concepts":[{"id":"https://openalex.org/C2778101114","wikidata":"https://www.wikidata.org/wiki/Q28401305","display_name":"Disbursement","level":2,"score":0.8651999831199646},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.542900025844574},{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.5401999950408936},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5210999846458435},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.5015000104904175},{"id":"https://openalex.org/C2775860198","wikidata":"https://www.wikidata.org/wiki/Q7257872","display_name":"Public hospital","level":2,"score":0.4986000061035156},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4131999909877777},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.34880000352859497},{"id":"https://openalex.org/C2781468064","wikidata":"https://www.wikidata.org/wiki/Q1267117","display_name":"Lead time","level":2,"score":0.34360000491142273},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.303600013256073},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.3018999993801117},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29249998927116394},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.27559998631477356},{"id":"https://openalex.org/C61797465","wikidata":"https://www.wikidata.org/wiki/Q1188986","display_name":"Term (time)","level":2,"score":0.26930001378059387}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:so05.tci-thaijo.org:article/264002","doi":null,"is_oa":true,"landing_page_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/view/264002","pdf_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/download/264002/180592","source":{"id":"https://openalex.org/S7407066945","display_name":"RMUTSB ACADEMIC JOURNAL (HUMANITIES AND SOCIAL SCIENCES)","issn_l":"2651-1940","issn":["2651-1940"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2651-1940","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:so05.tci-thaijo.org:article/264002","doi":null,"is_oa":true,"landing_page_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/view/264002","pdf_url":"https://so05.tci-thaijo.org/index.php/rmutsb-hs/article/download/264002/180592","source":{"id":"https://openalex.org/S7407066945","display_name":"RMUTSB ACADEMIC JOURNAL (HUMANITIES AND SOCIAL SCIENCES)","issn_l":"2651-1940","issn":["2651-1940"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2651-1940","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"score":0.5925999879837036,"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production"},{"score":0.4000000059604645,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7215436650.pdf","grobid_xml":"https://content.openalex.org/works/W7215436650.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4238442338","https://openalex.org/W3162326248","https://openalex.org/W3014657601","https://openalex.org/W7220225995","https://openalex.org/W3196803395","https://openalex.org/W2806003162","https://openalex.org/W4396869958","https://openalex.org/W7218124328","https://openalex.org/W4401611568","https://openalex.org/W4200411663"],"abstract_inverted_index":{"The":[0,176],"purpose":[1],"of":[2,66,102,178],"this":[3,179],"research":[4,180],"is":[5],"to":[6,10,18,40,90,126,157,184,197],"apply":[7],"Lean":[8],"concepts":[9],"improve":[11,117,134],"the":[12,30,46,57,64,74,86,103,118,121,131,135,151,173,188],"consumable":[13,104,165],"disbursement":[14,166],"process,":[15,96,120],"in":[16,26,68,145,191],"order":[17],"reduce":[19],"waiting":[20,31,48,153,162],"time":[21,32,49,154,163],"at":[22,60],"a":[23,91],"public":[24],"hospital":[25],"Bangkok.":[27],"Data":[28],"on":[29],"before":[33],"process":[34,80,143],"improvement":[35,144],"was":[36,50,54,83,88,124,155],"collected":[37],"from":[38],"July":[39],"September":[41],"2022":[42,147],"and":[43,71,79,93,114,133,148],"found":[44,84,156],"that":[45,85,193],"average":[47,152],"9.67":[51],"days,":[52,160],"which":[53],"slower":[55],"than":[56,172],"standard":[58,174],"set":[59],"7":[61],"days.":[62],"Analyzing":[63],"problem":[65,87],"delay":[67],"material":[69],"retrieval":[70,167],"distribution":[72],"using":[73],"5W1H":[75],"technique,":[76],"fishbone":[77],"diagram,":[78],"map,":[81],"it":[82],"due":[89],"multi-step":[92],"repetitive":[94],"work":[95,119],"as":[97,99],"well":[98],"incomplete":[100],"documentation":[101],"disbursement.":[105],"In":[106],"addition,":[107],"there":[108],"were":[109],"problems":[110],"with":[111,201],"storage":[112,136],"locations":[113],"personnel.":[115],"To":[116],"ECRS":[122],"technique":[123],"used":[125],"eliminate":[127],"unnecessary":[128],"steps,":[129],"reorganize":[130],"workflow,":[132],"location":[137],"for":[138,164],"easier":[139],"data":[140],"retrieval.":[141],"After":[142],"November-December":[146],"January":[149],"2023,":[150],"be":[158,182],"6.67":[159],"reducing":[161],"by":[168],"3":[169],"days":[170],"faster":[171],"set.":[175],"results":[177],"can":[181],"expanded":[183],"other":[185],"units":[186],"within":[187],"hospital,":[189],"especially":[190],"processes":[192],"are":[194],"directly":[195],"related":[196],"or":[198],"require":[199],"coordination":[200],"patients.":[202]},"counts_by_year":[],"updated_date":"2026-10-05T09:50:58.205359","created_date":"2026-10-02T00:00:00"}