{"id":"https://openalex.org/W7214701583","doi":"https://doi.org/10.31098/pba.v4i2.3522","title":"Work Stress, Coping Strategies, and Job Satisfaction Among Food Service Workers in Bohol: A Descriptive-Correlational Study","display_name":"Work Stress, Coping Strategies, and Job Satisfaction Among Food Service Workers in Bohol: A Descriptive-Correlational Study","publication_year":2026,"publication_date":"2026-09-29","ids":{"openalex":"https://openalex.org/W7214701583","doi":"https://doi.org/10.31098/pba.v4i2.3522"},"language":"en","primary_location":{"id":"doi:10.31098/pba.v4i2.3522","doi":"https://doi.org/10.31098/pba.v4i2.3522","is_oa":true,"landing_page_url":"https://doi.org/10.31098/pba.v4i2.3522","pdf_url":"https://journals.researchsynergypress.com/index.php/pba/article/download/3522/2370","source":{"id":"https://openalex.org/S4387289674","display_name":"People and Behavior Analysis","issn_l":"2986-9803","issn":["2986-9803","2988-0424"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"People and Behavior Analysis","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journals.researchsynergypress.com/index.php/pba/article/download/3522/2370","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5153519796","display_name":"Steven Peter Garsuta","orcid":"https://orcid.org/0009-0006-9314-2914","observed_orcids":["https://orcid.org/0009-0006-9314-2914"]},"institutions":[{"id":"https://openalex.org/I226788022","display_name":"Bohol Island State University","ror":"https://ror.org/00hnkz789","country_code":"PH","type":"education","lineage":["https://openalex.org/I226788022"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Steven Peter Garsuta","raw_affiliation_strings":["Bohol Island State University - Bilar Campus"],"raw_orcid":"https://orcid.org/0009-0006-9314-2914","affiliations":[{"raw_affiliation_string":"Bohol Island State University - Bilar Campus","institution_ids":["https://openalex.org/I226788022"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5153452343","display_name":"Jeric Talo","orcid":"https://orcid.org/0009-0006-2441-8809","observed_orcids":["https://orcid.org/0009-0006-2441-8809"]},"institutions":[{"id":"https://openalex.org/I226788022","display_name":"Bohol Island State University","ror":"https://ror.org/00hnkz789","country_code":"PH","type":"education","lineage":["https://openalex.org/I226788022"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Jeric Talo","raw_affiliation_strings":["Bohol Island State University - Bilar Campus"],"raw_orcid":"https://orcid.org/0009-0006-2441-8809","affiliations":[{"raw_affiliation_string":"Bohol Island State University - Bilar Campus","institution_ids":["https://openalex.org/I226788022"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5153509453","display_name":"Racher Narte","orcid":"https://orcid.org/0009-0009-9807-3913","observed_orcids":["https://orcid.org/0009-0009-9807-3913"]},"institutions":[{"id":"https://openalex.org/I226788022","display_name":"Bohol Island State University","ror":"https://ror.org/00hnkz789","country_code":"PH","type":"education","lineage":["https://openalex.org/I226788022"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Racher Narte","raw_affiliation_strings":["Bohol Island State University - Bilar Campus"],"raw_orcid":"https://orcid.org/0009-0009-9807-3913","affiliations":[{"raw_affiliation_string":"Bohol Island State University - Bilar Campus","institution_ids":["https://openalex.org/I226788022"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5153486774","display_name":"John Anthony Piollo","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I226788022","display_name":"Bohol Island State University","ror":"https://ror.org/00hnkz789","country_code":"PH","type":"education","lineage":["https://openalex.org/I226788022"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"John Anthony Piollo","raw_affiliation_strings":["Bohol Island State University - Main Campus"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Bohol Island State University - Main Campus","institution_ids":["https://openalex.org/I226788022"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5116185629","display_name":"Hersheylou M. Cabig","orcid":"https://orcid.org/0000-0001-5039-3293","observed_orcids":["https://orcid.org/0000-0001-5039-3293"]},"institutions":[{"id":"https://openalex.org/I226788022","display_name":"Bohol Island State University","ror":"https://ror.org/00hnkz789","country_code":"PH","type":"education","lineage":["https://openalex.org/I226788022"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Hersheylou M. Cabig","raw_affiliation_strings":["Bohol Island State University - Bilar Campus"],"raw_orcid":"https://orcid.org/0000-0001-5039-3293","affiliations":[{"raw_affiliation_string":"Bohol Island State University - Bilar Campus","institution_ids":["https://openalex.org/I226788022"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I226788022"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"4","issue":"2","first_page":"73","last_page":"89"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12704","display_name":"Stress and Burnout Research","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11084","display_name":"Workplace Health and Well-being","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.9409999847412109},{"id":"https://openalex.org/keywords/coping-strategies","display_name":"coping strategies","score":0.996999979019165},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":1.0},{"id":"https://openalex.org/keywords/food-service-workers","display_name":"food service workers","score":0.9990000128746033},{"id":"https://openalex.org/keywords/social-support","display_name":"social support","score":0.8130000233650208},{"id":"https://openalex.org/keywords/work-stressors","display_name":"occupational stressors","score":0.7979999780654907},{"id":"https://openalex.org/keywords/transactional-model-of-stress-and-coping","display_name":"transactional model of stress and coping","score":0.7900000214576721},{"id":"https://openalex.org/keywords/restaurants","display_name":"restaurants","score":0.5680000185966492},{"id":"https://openalex.org/keywords/tourism-employment","display_name":"tourism employment","score":0.49399998784065247},{"id":"https://openalex.org/keywords/work-home-balance","display_name":"work-home balance","score":0.6740000247955322},{"id":"https://openalex.org/keywords/workload","display_name":"workload","score":0.609000027179718},{"id":"https://openalex.org/keywords/organizational-climate","display_name":"organizational climate","score":0.6269999742507935},{"id":"https://openalex.org/keywords/bohol","display_name":"Bohol","score":0.4659999907016754}],"concepts":[{"id":"https://openalex.org/C125370674","wikidata":"https://www.wikidata.org/wiki/Q1527480","display_name":"Stressor","level":2,"score":0.7645000219345093},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.694599986076355},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.6502000093460083},{"id":"https://openalex.org/C73282008","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping (psychology)","level":2,"score":0.6229000091552734},{"id":"https://openalex.org/C2776788475","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Occupational stress","level":2,"score":0.517799973487854},{"id":"https://openalex.org/C2778087770","wikidata":"https://www.wikidata.org/wiki/Q2297111","display_name":"Social support","level":2,"score":0.508899986743927},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4586000144481659},{"id":"https://openalex.org/C3020162877","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Work stress","level":3,"score":0.44760000705718994},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4174000024795532},{"id":"https://openalex.org/C150706916","wikidata":"https://www.wikidata.org/wiki/Q6206702","display_name":"Job attitude","level":4,"score":0.4162999987602234},{"id":"https://openalex.org/C2985668427","wikidata":"https://www.wikidata.org/wiki/Q815298","display_name":"Job stress","level":3,"score":0.4133000075817108},{"id":"https://openalex.org/C16920402","wikidata":"https://www.wikidata.org/wiki/Q205398","display_name":"Social work","level":2,"score":0.3928000032901764},{"id":"https://openalex.org/C2991980166","wikidata":"https://www.wikidata.org/wiki/Q41958","display_name":"Food service","level":2,"score":0.38769999146461487},{"id":"https://openalex.org/C174954385","wikidata":"https://www.wikidata.org/wiki/Q6206740","display_name":"Job performance","level":3,"score":0.37770000100135803},{"id":"https://openalex.org/C56270706","wikidata":"https://www.wikidata.org/wiki/Q943496","display_name":"Role conflict","level":2,"score":0.3269999921321869},{"id":"https://openalex.org/C96961170","wikidata":"https://www.wikidata.org/wiki/Q623513","display_name":"Transactional analysis","level":2,"score":0.3249000012874603},{"id":"https://openalex.org/C2994101897","wikidata":"https://www.wikidata.org/wiki/Q27795842","display_name":"Service worker","level":2,"score":0.3197000026702881},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.31360000371932983},{"id":"https://openalex.org/C70410870","wikidata":"https://www.wikidata.org/wiki/Q199906","display_name":"Clinical psychology","level":1,"score":0.3001999855041504},{"id":"https://openalex.org/C68489960","wikidata":"https://www.wikidata.org/wiki/Q2370659","display_name":"Transactional leadership","level":2,"score":0.29829999804496765},{"id":"https://openalex.org/C2992085260","wikidata":"https://www.wikidata.org/wiki/Q1759895","display_name":"Coping behavior","level":3,"score":0.2777999937534332},{"id":"https://openalex.org/C54039966","wikidata":"https://www.wikidata.org/wiki/Q1404268","display_name":"Stress management","level":2,"score":0.26089999079704285},{"id":"https://openalex.org/C136103064","wikidata":"https://www.wikidata.org/wiki/Q1044045","display_name":"Emotional labor","level":2,"score":0.260699987411499}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31098/pba.v4i2.3522","doi":"https://doi.org/10.31098/pba.v4i2.3522","is_oa":true,"landing_page_url":"https://doi.org/10.31098/pba.v4i2.3522","pdf_url":"https://journals.researchsynergypress.com/index.php/pba/article/download/3522/2370","source":{"id":"https://openalex.org/S4387289674","display_name":"People and Behavior Analysis","issn_l":"2986-9803","issn":["2986-9803","2988-0424"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"People and Behavior Analysis","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31098/pba.v4i2.3522","doi":"https://doi.org/10.31098/pba.v4i2.3522","is_oa":true,"landing_page_url":"https://doi.org/10.31098/pba.v4i2.3522","pdf_url":"https://journals.researchsynergypress.com/index.php/pba/article/download/3522/2370","source":{"id":"https://openalex.org/S4387289674","display_name":"People and Behavior Analysis","issn_l":"2986-9803","issn":["2986-9803","2988-0424"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"People and Behavior Analysis","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":1.0},{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.4000000059604645}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7214701583.pdf","grobid_xml":"https://content.openalex.org/works/W7214701583.grobid-xml"},"referenced_works_count":29,"referenced_works":["https://openalex.org/W1981457750","https://openalex.org/W1999718673","https://openalex.org/W2034855889","https://openalex.org/W2055461003","https://openalex.org/W2066014483","https://openalex.org/W2096755843","https://openalex.org/W2119550316","https://openalex.org/W2184952859","https://openalex.org/W2897260622","https://openalex.org/W2941054673","https://openalex.org/W2977544238","https://openalex.org/W2990904361","https://openalex.org/W3094077390","https://openalex.org/W3212081334","https://openalex.org/W4233698172","https://openalex.org/W4324336269","https://openalex.org/W4362690280","https://openalex.org/W4385396462","https://openalex.org/W4394815044","https://openalex.org/W4402026683","https://openalex.org/W4403032750","https://openalex.org/W4406628235","https://openalex.org/W4407238846","https://openalex.org/W4407371187","https://openalex.org/W4409082296","https://openalex.org/W4409877717","https://openalex.org/W4410048818","https://openalex.org/W4410437439","https://openalex.org/W4412361124"],"related_works":["https://openalex.org/W1492754520","https://openalex.org/W7097705624","https://openalex.org/W2524823282","https://openalex.org/W7084229226","https://openalex.org/W4324336269","https://openalex.org/W2950146376","https://openalex.org/W3087730497","https://openalex.org/W4291017743","https://openalex.org/W7162860408","https://openalex.org/W7219354232"],"abstract_inverted_index":{"Work":[0],"stress":[1,157,183],"is":[2,205],"a":[3,63,118,155,218],"significant":[4,144,176],"occupational":[5],"concern":[6],"in":[7,43,59,110,130,197],"the":[8,28,69,72,206,223],"food":[9,40,200],"service":[10,20,41,201],"industry,":[11],"with":[12,95,122,161,172,222],"documented":[13],"links":[14],"to":[15,77],"burnout,":[16],"emotional":[17],"labor,":[18],"reduced":[19],"quality,":[21],"and":[22,36,46,91,98,184,211,228],"turnover":[23],"intentions.":[24],"This":[25],"study":[26,70],"examined":[27],"relationships":[29],"among":[30,39],"perceived":[31,181],"work":[32,182],"stress,":[33,162],"coping":[34,96,160,215],"strategies,":[35],"job":[37,99,126,185],"satisfaction":[38,100,186],"workers":[42,146],"Bohol,":[44],"Philippines,":[45],"explored":[47],"which":[48],"stressor":[49,80],"domains":[50,81],"\u2013":[51,55],"particularly":[52],"social":[53,152,203],"support":[54,153,204],"are":[56],"more":[57],"salient":[58],"this":[60,198],"context.":[61],"Employing":[62],"quantitative,":[64],"cross-sectional,":[65],"descriptive-correlational":[66],"survey":[67],"design,":[68],"used":[71],"Pressure":[73],"Management":[74],"Indicator":[75],"(PMI)":[76],"assess":[78],"seven":[79],"(workload,":[82],"relationships,":[83],"recognition,":[84],"organizational":[85],"climate,":[86],"managerial":[87],"role,":[88],"work-home":[89],"balance,":[90],"daily":[92],"hassles),":[93],"along":[94],"strategies":[97,168],"subscales,":[101],"across":[102],"all":[103],"50":[104],"employees":[105],"from":[106],"six":[107],"selected":[108],"restaurants":[109],"southern":[111],"Bohol":[112],"through":[113],"complete":[114],"enumeration.":[115],"Findings":[116],"revealed":[117],"male-dominated":[119],"participant":[120],"pool,":[121],"respondents":[123,163],"reporting":[124],"overall":[125],"satisfaction,":[127],"as":[128,154],"reflected":[129],"high":[131],"weighted":[132],"mean":[133],"scores.":[134],"Notably,":[135],"while":[136],"most":[137,207],"PMI-identified":[138],"pressure":[139,209],"sources":[140],"were":[141],"not":[142],"deemed":[143],"stressors,":[145],"consistently":[147],"cited":[148],"lack":[149],"of":[150,226],"workplace":[151],"primary":[156],"trigger.":[158],"In":[159],"predominantly":[164],"relied":[165],"on":[166],"balanced":[167],"like":[169],"sharing":[170],"concerns":[171],"colleagues.":[173],"No":[174],"statistically":[175],"association":[177],"was":[178],"found":[179],"between":[180],"(p":[187],"=":[188,191],"-.18,":[189],"p":[190],".202).":[192],"These":[193],"findings":[194],"suggest":[195],"that,":[196],"tourism-intensive":[199],"context,":[202],"critical":[208],"domain,":[210],"that":[212],"socially":[213],"oriented":[214],"may":[216],"play":[217],"buffering":[219],"role":[220],"consistent":[221],"Transactional":[224],"Model":[225],"Stress":[227],"Coping.":[229]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-09-30T00:00:00"}
