{"id":"https://openalex.org/W7208821160","doi":"https://doi.org/10.51867/ajernet.7.4.66","title":"Underutilisation of library resources and services among students in selected academic programmes at Kapasa Makasa University, Zambia","display_name":"Underutilisation of library resources and services among students in selected academic programmes at Kapasa Makasa University, Zambia","publication_year":2026,"publication_date":"2026-10-23","ids":{"openalex":"https://openalex.org/W7208821160","doi":"https://doi.org/10.51867/ajernet.7.4.66"},"language":"en","primary_location":{"id":"doi:10.51867/ajernet.7.4.66","doi":"https://doi.org/10.51867/ajernet.7.4.66","is_oa":true,"landing_page_url":"https://doi.org/10.51867/ajernet.7.4.66","pdf_url":"https://ajernet.net/ojs/index.php/ajernet/article/download/2072/1480","source":{"id":"https://openalex.org/S4210227203","display_name":"African Journal of Empirical Research","issn_l":"2709-2607","issn":["2709-2607"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jpps-1"],"host_organization":"https://openalex.org/I4405259950","host_organization_name":"AJER Publishing","host_organization_lineage":["https://openalex.org/I4405259950"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"African Journal of Empirical Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://ajernet.net/ojs/index.php/ajernet/article/download/2072/1480","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5148460833","display_name":"Oliver Nyowani","orcid":"https://orcid.org/0009-0004-9892-0792","observed_orcids":["https://orcid.org/0009-0004-9892-0792"]},"institutions":[{"id":"https://openalex.org/I4405280023","display_name":"Kapasa Makasa University","ror":"https://ror.org/02akzxe92","country_code":"ZM","type":"education","lineage":["https://openalex.org/I4405280023"]}],"countries":["ZM"],"is_corresponding":true,"raw_author_name":"Oliver Nyowani","raw_affiliation_strings":["Kapasa Makasa University"],"raw_orcid":"https://orcid.org/0009-0004-9892-0792","affiliations":[{"raw_affiliation_string":"Kapasa Makasa University","institution_ids":["https://openalex.org/I4405280023"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042645581","display_name":"Sitali Wamundila","orcid":"https://orcid.org/0000-0003-2167-7873","observed_orcids":["https://orcid.org/0000-0003-2167-7873"]},"institutions":[{"id":"https://openalex.org/I33278361","display_name":"University of Zambia","ror":"https://ror.org/03gh19d69","country_code":"ZM","type":"education","lineage":["https://openalex.org/I33278361"]}],"countries":["ZM"],"is_corresponding":false,"raw_author_name":"Sitali Wamundila","raw_affiliation_strings":["University of Zambia (UNZA), Great East Road, Lusaka, Lusaka, Lusaka 10101, Zambia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Zambia (UNZA), Great East Road, Lusaka, Lusaka, Lusaka 10101, Zambia","institution_ids":["https://openalex.org/I33278361"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5148460833"],"corresponding_institution_ids":["https://openalex.org/I4405280023"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"7","issue":"4","first_page":"810","last_page":"823"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9452999830245972,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9452999830245972,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.02979999966919422,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13673","display_name":"Library Science and Information","score":0.012600000016391277,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/academic-library-services","display_name":"academic library services","score":0.7480000257492065},{"id":"https://openalex.org/keywords/student-perceptions-of-libraries","display_name":"student perceptions of libraries","score":0.6589999794960022},{"id":"https://openalex.org/keywords/information-foraging-theory","display_name":"information foraging theory","score":0.8700000047683716},{"id":"https://openalex.org/keywords/technology-acceptance-model","display_name":"technology acceptance model","score":0.9890000224113464},{"id":"https://openalex.org/keywords/information-literacy","display_name":"information literacy","score":0.7239999771118164},{"id":"https://openalex.org/keywords/library-collection-development","display_name":"collection development","score":0.843999981880188},{"id":"https://openalex.org/keywords/library-infrastructure","display_name":"library infrastructure","score":0.5230000019073486},{"id":"https://openalex.org/keywords/library-policy","display_name":"library policy","score":0.5220000147819519},{"id":"https://openalex.org/keywords/internet-access","display_name":"internet access","score":0.609000027179718}],"concepts":[{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.5878999829292297},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.5809000134468079},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.4966000020503998},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.43309998512268066},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.41029998660087585},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.40529999136924744},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.39959999918937683},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3790999948978424},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.37560001015663147},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3555999994277954},{"id":"https://openalex.org/C119883117","wikidata":"https://www.wikidata.org/wiki/Q679789","display_name":"Information literacy","level":2,"score":0.3546999990940094},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.3515999913215637},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.34630000591278076},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3260999917984009},{"id":"https://openalex.org/C513874922","wikidata":"https://www.wikidata.org/wiki/Q212805","display_name":"Digital library","level":3,"score":0.32600000500679016},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.3188999891281128},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.29350000619888306},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.29319998621940613},{"id":"https://openalex.org/C2779318504","wikidata":"https://www.wikidata.org/wiki/Q1438035","display_name":"Research design","level":2,"score":0.289000004529953},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.2874999940395355},{"id":"https://openalex.org/C78999398","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"Information needs","level":2,"score":0.28189998865127563},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.28040000796318054},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.2752000093460083},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.27300000190734863},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2639999985694885},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.26159998774528503},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.2556000053882599},{"id":"https://openalex.org/C198327121","wikidata":"https://www.wikidata.org/wiki/Q7410163","display_name":"Sampling frame","level":3,"score":0.2506999969482422}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.51867/ajernet.7.4.66","doi":"https://doi.org/10.51867/ajernet.7.4.66","is_oa":true,"landing_page_url":"https://doi.org/10.51867/ajernet.7.4.66","pdf_url":"https://ajernet.net/ojs/index.php/ajernet/article/download/2072/1480","source":{"id":"https://openalex.org/S4210227203","display_name":"African Journal of Empirical Research","issn_l":"2709-2607","issn":["2709-2607"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jpps-1"],"host_organization":"https://openalex.org/I4405259950","host_organization_name":"AJER Publishing","host_organization_lineage":["https://openalex.org/I4405259950"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"African Journal of Empirical Research","raw_type":"journal-article"},{"id":"doi:10.2139/ssrn.7395659","doi":"https://doi.org/10.2139/ssrn.7395659","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.7395659","pdf_url":"https://papers.ssrn.com/sol3/Delivery.cfm/7395659.pdf?abstractid=7395659&mirid=1","source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"}],"best_oa_location":{"id":"doi:10.51867/ajernet.7.4.66","doi":"https://doi.org/10.51867/ajernet.7.4.66","is_oa":true,"landing_page_url":"https://doi.org/10.51867/ajernet.7.4.66","pdf_url":"https://ajernet.net/ojs/index.php/ajernet/article/download/2072/1480","source":{"id":"https://openalex.org/S4210227203","display_name":"African Journal of Empirical Research","issn_l":"2709-2607","issn":["2709-2607"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jpps-1"],"host_organization":"https://openalex.org/I4405259950","host_organization_name":"AJER Publishing","host_organization_lineage":["https://openalex.org/I4405259950"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"African Journal of Empirical Research","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Quality education","score":0.8278999924659729,"id":"https://metadata.un.org/sdg/4"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7208821160.pdf","grobid_xml":"https://content.openalex.org/works/W7208821160.grobid-xml"},"referenced_works_count":30,"referenced_works":["https://openalex.org/W1573127499","https://openalex.org/W1968757367","https://openalex.org/W1977543246","https://openalex.org/W2013418879","https://openalex.org/W2076238013","https://openalex.org/W2092266396","https://openalex.org/W2095153281","https://openalex.org/W2102901016","https://openalex.org/W2110345817","https://openalex.org/W2112361712","https://openalex.org/W2118453504","https://openalex.org/W2141778262","https://openalex.org/W2160090325","https://openalex.org/W2296906341","https://openalex.org/W2462500975","https://openalex.org/W2530568152","https://openalex.org/W2562652447","https://openalex.org/W2587516611","https://openalex.org/W2597425951","https://openalex.org/W2743072699","https://openalex.org/W3017510018","https://openalex.org/W3048560297","https://openalex.org/W3082640149","https://openalex.org/W3183537092","https://openalex.org/W3205061031","https://openalex.org/W4224122949","https://openalex.org/W4377288521","https://openalex.org/W4394850593","https://openalex.org/W4406773571","https://openalex.org/W4409920639"],"related_works":["https://openalex.org/W3167589077","https://openalex.org/W6912860300","https://openalex.org/W6950153018","https://openalex.org/W4409920639","https://openalex.org/W6930148183","https://openalex.org/W4404345868","https://openalex.org/W4381334384","https://openalex.org/W7172395098","https://openalex.org/W7065173411","https://openalex.org/W7219934944"],"abstract_inverted_index":{"The":[0,165,208,247],"underutilisation":[1,47,89,169],"of":[2,48,90,97,135,244,303],"library":[3,26,49,91,219,226,252,290,304],"resources":[4,27,50,92,99,305],"and":[5,17,28,51,56,75,93,100,102,109,139,147,159,173,182,193,203,216,222,228,242,258,273,292,306],"Services":[6,29,52],"remains":[7,41],"a":[8,31,121,155,171,255],"persistent":[9],"challenge":[10],"in":[11,34,107,113,205,289],"higher":[12],"education":[13],"institutions":[14],"globally,":[15],"regionally,":[16],"locally":[18],"including":[19,180],"at":[20,65],"Kapasa":[21,66],"Makasa":[22,67],"University,":[23],"Zambia.":[24],"Although":[25],"play":[30],"critical":[32],"role":[33],"supporting":[35],"students\u2019":[36,95],"academic":[37,63],"success,":[38],"their":[39],"use":[40,302],"low.":[42],"This":[43],"study":[44,81,119,125,248],"investigated":[45],"the":[46,80,85,103,118],"among":[53],"second,":[54],"third,":[55],"fourth-year":[57],"students":[58,105,138,212],"from":[59],"five":[60,140],"(5)":[61,141],"selected":[62,144],"programmes":[64],"University.":[68],"Guided":[69],"by":[70,177,211],"Information":[71],"Foraging":[72],"Theory":[73],"(IFT)":[74],"Technology":[76],"Acceptance":[77],"Model":[78],"(TAM),":[79],"sought":[82],"to":[83,88,127,235,299],"establish":[84],"factors":[86,179],"contributing":[87],"Services,":[94,101],"perceptions":[96],"these":[98],"challenges":[104,209],"faced":[106,210],"accessing":[108],"utilising":[110],"them.":[111],"Anchored":[112],"an":[114,214],"interpretivist":[115],"research":[116],"philosophy,":[117],"employed":[120],"qualitative":[122],"exploratory":[123],"single-case":[124],"design":[126],"generate":[128],"in-depth":[129],"contextual":[130],"insights.":[131],"A":[132],"purposive":[133],"sample":[134],"thirty":[136],"(30)":[137],"librarians":[142,272],"was":[143],"using":[145,154,162],"heterogeneous":[146],"expert":[148],"sampling":[149],"techniques.":[150],"Data":[151],"were":[152],"collected":[153],"structured":[156],"interview":[157],"guide":[158],"analysed":[160],"manually":[161],"thematic":[163],"analysis.":[164],"findings":[166],"revealed":[167],"that":[168,250],"is":[170],"multifaceted":[172],"systemic":[174],"phenomenon":[175],"influenced":[176],"interrelated":[178],"inadequate":[181],"outdated":[183,217],"subject-specific":[184],"materials,":[185],"reliance":[186],"on":[187],"alternative":[188,294],"information":[189,239,267],"sources,":[190],"insufficient":[191,215],"computers":[192],"power":[194],"sockets,":[195],"unstable":[196],"internet":[197],"connectivity,":[198],"restrictive":[199,278],"policies,":[200,266,279],"environmental":[201],"discomfort,":[202],"interruptions":[204],"reader":[206],"Services.":[207,307],"included":[213],"physical":[218],"collection,":[220],"noise":[221],"high":[223],"temperatures,":[224],"strict":[225],"rules":[227],"regulations,":[229],"limited":[230,238],"operating":[231,281],"hours,":[232,282],"poor":[233],"access":[234],"digital":[236],"platforms,":[237],"literacy":[240,268],"skills,":[241],"fear":[243],"financial":[245],"liability.":[246],"concluded":[249],"improving":[251,275],"utilisation":[253],"requires":[254],"comprehensive,":[256],"student-centred,":[257],"systematic":[259],"approach.":[260],"It":[261],"recommended":[262],"strengthening":[263],"collection":[264],"development":[265],"programmes,":[269],"collaboration":[270],"between":[271],"lecturers,":[274],"infrastructure,":[276],"reviewing":[277],"extending":[280],"simplifying":[283],"borrowing":[284],"procedures,":[285],"restricting":[286],"non-library":[287,297],"activities":[288],"spaces,":[291],"providing":[293],"offices":[295],"for":[296],"staff":[298],"promote":[300],"effective":[301]},"counts_by_year":[],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2026-09-06T00:00:00"}