{"id":"https://openalex.org/W7204884817","doi":"https://doi.org/10.1080/23311975.2026.2725419","title":"How service delivery shapes Aging in Place intention through service experience: evidence from older adults in Thailand","display_name":"How service delivery shapes Aging in Place intention through service experience: evidence from older adults in Thailand","publication_year":2026,"publication_date":"2026-09-01","ids":{"openalex":"https://openalex.org/W7204884817","doi":"https://doi.org/10.1080/23311975.2026.2725419"},"language":"en","primary_location":{"id":"doi:10.1080/23311975.2026.2725419","doi":"https://doi.org/10.1080/23311975.2026.2725419","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2026.2725419","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2026.2725419?needAccess=true","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business &amp; Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2026.2725419?needAccess=true","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078086538","display_name":"Wuttigrai Ngamsirijit","orcid":"https://orcid.org/0009-0009-6750-424X","observed_orcids":["https://orcid.org/0009-0009-6750-424X"]},"institutions":[{"id":"https://openalex.org/I198105771","display_name":"Kasetsart University","ror":"https://ror.org/05gzceg21","country_code":"TH","type":"education","lineage":["https://openalex.org/I198105771"]}],"countries":["TH"],"is_corresponding":true,"raw_author_name":"Wuttigrai Ngamsirijit","raw_affiliation_strings":["Department of Technology and Operations Management, Kasetsart Business School, Kasetsart University"],"raw_orcid":"https://orcid.org/0009-0009-6750-424X","affiliations":[{"raw_affiliation_string":"Department of Technology and Operations Management, Kasetsart Business School, Kasetsart University","institution_ids":["https://openalex.org/I198105771"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086900023","display_name":"Nanta Sooraksa","orcid":"https://orcid.org/0000-0001-9184-9488","observed_orcids":["https://orcid.org/0000-0001-9184-9488"]},"institutions":[{"id":"https://openalex.org/I159665162","display_name":"National Institute of Development Administration","ror":"https://ror.org/010g30191","country_code":"TH","type":"education","lineage":["https://openalex.org/I159665162"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"Nanta Sooraksa","raw_affiliation_strings":["School of Human Resource Development, National Institute of Development Administration"],"raw_orcid":"https://orcid.org/0000-0001-9184-9488","affiliations":[{"raw_affiliation_string":"School of Human Resource Development, National Institute of Development Administration","institution_ids":["https://openalex.org/I159665162"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5078086538"],"corresponding_institution_ids":["https://openalex.org/I198105771"],"apc_list":{"value":950,"currency":"GBP","value_usd":1165},"apc_paid":{"value":950,"currency":"GBP","value_usd":1165},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"13","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13695","display_name":"Aging, Elder Care, and Social Issues","score":0.8848000168800354,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13695","display_name":"Aging, Elder Care, and Social Issues","score":0.8848000168800354,"subfield":{"id":"https://openalex.org/subfields/3319","display_name":"Life-span and Life-course Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11977","display_name":"Technology Use by Older Adults","score":0.04699999839067459,"subfield":{"id":"https://openalex.org/subfields/2717","display_name":"Geriatrics and Gerontology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11376","display_name":"Geriatric Care and Nursing Homes","score":0.019700000062584877,"subfield":{"id":"https://openalex.org/subfields/2717","display_name":"Geriatrics and Gerontology"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/aging-in-place","display_name":"aging in place","score":0.9110000133514404},{"id":"https://openalex.org/keywords/service-delivery","display_name":"service delivery","score":0.718999981880188},{"id":"https://openalex.org/keywords/service-experience","display_name":"service experience","score":0.9150000214576721},{"id":"https://openalex.org/keywords/person-environment-fit","display_name":"person-environment fit","score":0.7979999780654907},{"id":"https://openalex.org/keywords/social-inclusion","display_name":"social inclusion","score":0.9900000095367432},{"id":"https://openalex.org/keywords/digital-interventions","display_name":"digital interventions","score":0.9890000224113464},{"id":"https://openalex.org/keywords/perceived-behavioral-control","display_name":"perceived behavioral control","score":0.996999979019165},{"id":"https://openalex.org/keywords/intention","display_name":"intention","score":0.414000004529953},{"id":"https://openalex.org/keywords/community-dwelling-elderly","display_name":"community-dwelling older adults","score":0.8709999918937683},{"id":"https://openalex.org/keywords/health-services","display_name":"health services","score":0.7879999876022339},{"id":"https://openalex.org/keywords/service-dominant-logic","display_name":"service-dominant logic","score":0.8130000233650208},{"id":"https://openalex.org/keywords/bangkok","display_name":"Bangkok","score":0.4690000116825104}],"concepts":[{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.6305999755859375},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6272000074386597},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6075999736785889},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5907999873161316},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5859000086784363},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.585099995136261},{"id":"https://openalex.org/C2776294918","wikidata":"https://www.wikidata.org/wiki/Q4692582","display_name":"Aging in place","level":2,"score":0.5242999792098999},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.48420000076293945},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4456000030040741},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.43849998712539673},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.37959998846054077},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.3772999942302704},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.373199999332428},{"id":"https://openalex.org/C156325361","wikidata":"https://www.wikidata.org/wiki/Q1152864","display_name":"Grounded theory","level":3,"score":0.34529998898506165},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.33880001306533813},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.33500000834465027},{"id":"https://openalex.org/C123353603","wikidata":"https://www.wikidata.org/wiki/Q5421070","display_name":"Experiential knowledge","level":2,"score":0.2874000072479248},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.27959999442100525},{"id":"https://openalex.org/C110379092","wikidata":"https://www.wikidata.org/wiki/Q1571836","display_name":"Social environment","level":2,"score":0.265500009059906},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.25949999690055847},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.25870001316070557},{"id":"https://openalex.org/C61063171","wikidata":"https://www.wikidata.org/wiki/Q532781","display_name":"Service design","level":4,"score":0.2563000023365021}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/23311975.2026.2725419","doi":"https://doi.org/10.1080/23311975.2026.2725419","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2026.2725419","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2026.2725419?needAccess=true","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business &amp; Management","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:d20edb855fcc465399b43778b4065581","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/d20edb855fcc465399b43778b4065581","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Cogent Business & Management, Vol 13, Iss 1 (2026)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1080/23311975.2026.2725419","doi":"https://doi.org/10.1080/23311975.2026.2725419","is_oa":true,"landing_page_url":"https://doi.org/10.1080/23311975.2026.2725419","pdf_url":"https://www.tandfonline.com/doi/pdf/10.1080/23311975.2026.2725419?needAccess=true","source":{"id":"https://openalex.org/S2738076829","display_name":"Cogent Business & Management","issn_l":"2331-1975","issn":["2331-1975"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["abdc-c","cwts-core","doaj","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311767","host_organization_name":"Cogent OA","host_organization_lineage":["https://openalex.org/P4310311767"],"host_organization_lineage_names":["Cogent OA"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Cogent Business &amp; Management","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8048999905586243,"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being"},{"score":0.4000000059604645,"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[{"id":"https://openalex.org/G5489581395","display_name":null,"funder_award_id":"FF(KU)48.68","funder_id":"https://openalex.org/F4320335038","funder_display_name":"Kasetsart University Research and Development Institute"}],"funders":[{"id":"https://openalex.org/F4320322722","display_name":"Kasetsart University","ror":"https://ror.org/05gzceg21"},{"id":"https://openalex.org/F4320335038","display_name":"Kasetsart University Research and Development Institute","ror":"https://ror.org/05gzceg21"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7204884817.pdf","grobid_xml":"https://content.openalex.org/works/W7204884817.grobid-xml"},"referenced_works_count":68,"referenced_works":["https://openalex.org/W1989305700","https://openalex.org/W2016184653","https://openalex.org/W2022755125","https://openalex.org/W2054877429","https://openalex.org/W2074730509","https://openalex.org/W2089860346","https://openalex.org/W2093267418","https://openalex.org/W2112157145","https://openalex.org/W2128457913","https://openalex.org/W2132470305","https://openalex.org/W2157583395","https://openalex.org/W2160551520","https://openalex.org/W2164332977","https://openalex.org/W2169063761","https://openalex.org/W2223366466","https://openalex.org/W2254046164","https://openalex.org/W2543808991","https://openalex.org/W2604497827","https://openalex.org/W2766430238","https://openalex.org/W2784914332","https://openalex.org/W2887114635","https://openalex.org/W2899364536","https://openalex.org/W2906703137","https://openalex.org/W3011819563","https://openalex.org/W3018008359","https://openalex.org/W3037443439","https://openalex.org/W3040431809","https://openalex.org/W3082581388","https://openalex.org/W3083192293","https://openalex.org/W3096275681","https://openalex.org/W3112405406","https://openalex.org/W3120374476","https://openalex.org/W3124071958","https://openalex.org/W3124415235","https://openalex.org/W3127234518","https://openalex.org/W3146360752","https://openalex.org/W3147028158","https://openalex.org/W3165385378","https://openalex.org/W3165459096","https://openalex.org/W3167161857","https://openalex.org/W3201367717","https://openalex.org/W3214273881","https://openalex.org/W3216657867","https://openalex.org/W4205716556","https://openalex.org/W4221111698","https://openalex.org/W4226018064","https://openalex.org/W4235678817","https://openalex.org/W4308737242","https://openalex.org/W4322501783","https://openalex.org/W4386390233","https://openalex.org/W4387494382","https://openalex.org/W4390264476","https://openalex.org/W4392859009","https://openalex.org/W4392926680","https://openalex.org/W4400865987","https://openalex.org/W4403139006","https://openalex.org/W4403145807","https://openalex.org/W4406937508","https://openalex.org/W4407583903","https://openalex.org/W4409828112","https://openalex.org/W4411188192","https://openalex.org/W4412957125","https://openalex.org/W4413176554","https://openalex.org/W4416397251","https://openalex.org/W4417325760","https://openalex.org/W7118063837","https://openalex.org/W7138184148","https://openalex.org/W7160168688"],"related_works":["https://openalex.org/W1985983569","https://openalex.org/W4386390233","https://openalex.org/W2906703137","https://openalex.org/W7118082611","https://openalex.org/W7162671083","https://openalex.org/W7153809874","https://openalex.org/W3193137357","https://openalex.org/W4414524148","https://openalex.org/W2753123432","https://openalex.org/W7123347349"],"abstract_inverted_index":{"This":[0,141],"study":[1,43,142],"is":[2,163],"grounded":[3],"in":[4,21,40,65,72,133,137,154,184],"Service-Dominant":[5],"Logic":[6],"and":[7,14,35,47,62,85,103,128,146],"extends":[8],"prior":[9],"research":[10],"on":[11,158],"how":[12,26],"environmental":[13,145],"experiential":[15,147,169],"domains":[16,148],"affect":[17],"intention":[18,37,64,167],"of":[19,68,149,152],"Aging":[20,136,153,183],"Place":[22,138,155,185],"(AIP)":[23,139],"by":[24],"examining":[25],"healthcare":[27,160,178],"service":[28,33,57,108,125,150,161,179],"delivery":[29,126,162],"influences":[30,135],"older":[31,70,83],"adults\u2019":[32],"experiences":[34],"their":[36],"to":[38,92],"age":[39],"place.":[41],"The":[42,97,171],"investigates":[44],"the":[45,66,94,122],"direct":[46],"indirect":[48],"relationships":[49],"among":[50],"person\u2013environment":[51,101],"fit,":[52,102],"social":[53,104],"inclusiveness,":[54],"digital":[55,111],"interventions,":[56],"experience,":[58,109],"perceived":[59,129],"behavioral":[60,130,166],"control,":[61,131],"AIP":[63],"context":[67],"community-dwelling":[69],"adults":[71],"Bangkok.":[73],"Data":[74],"was":[75,90],"collected":[76],"via":[77],"a":[78,114,174],"structured":[79],"questionnaire":[80],"from":[81],"424":[82],"adults,":[84],"Structural":[86],"Equation":[87],"Modeling":[88],"(SEM)":[89],"employed":[91],"test":[93],"proposed":[95],"relationships.":[96],"findings":[98,172],"indicate":[99],"that":[100,144,181],"inclusiveness":[105],"positively":[106],"influenced":[107],"whereas":[110],"interventions":[112],"exhibited":[113],"significant":[115],"negative":[116],"relationship.":[117],"Service":[118],"experience":[119],"significantly":[120],"mediates":[121],"relationship":[123],"between":[124],"factors":[127],"which":[132,159],"turn":[134],"intention.":[140],"suggests":[143],"design":[151],"are":[156],"dependent":[157],"translated":[164],"into":[165],"through":[168],"mechanisms.":[170],"provide":[173],"means":[175],"for":[176],"designing":[177],"systems":[180],"strengthen":[182],"outcomes.":[186]},"counts_by_year":[],"updated_date":"2026-09-26T08:19:03.415552","created_date":"2026-09-02T00:00:00"}
