{"id":"https://openalex.org/W7204703233","doi":"https://doi.org/10.55681/seikat.v5i4.2968","title":"Penerapan Sistem E-government dalam Pelayanan Pengurusan Surat Keterangan Tidak Mampu (SKTM) di Kantor Camat Selong Kabupaten Lombok Timur","display_name":"Penerapan Sistem E-government dalam Pelayanan Pengurusan Surat Keterangan Tidak Mampu (SKTM) di Kantor Camat Selong Kabupaten Lombok Timur","publication_year":2026,"publication_date":"2026-08-28","ids":{"openalex":"https://openalex.org/W7204703233","doi":"https://doi.org/10.55681/seikat.v5i4.2968"},"language":"id","primary_location":{"id":"doi:10.55681/seikat.v5i4.2968","doi":"https://doi.org/10.55681/seikat.v5i4.2968","is_oa":true,"landing_page_url":"https://doi.org/10.55681/seikat.v5i4.2968","pdf_url":"https://ejournal.45mataram.ac.id/index.php/seikat/article/download/2968/3054","source":{"id":"https://openalex.org/S4387285398","display_name":"SEIKAT Jurnal Ilmu Sosial Politik dan Hukum","issn_l":"2964-0962","issn":["2964-0962"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405276690","host_organization_name":"Institut Pendidikan Nusantara Global","host_organization_lineage":["https://openalex.org/I4405276690"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ejournal.45mataram.ac.id/index.php/seikat/article/download/2968/3054","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5135785454","display_name":"Agus Kurniawan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210110779","display_name":"Universitas Gunung Rinjani","ror":"https://ror.org/021p07t45","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210110779"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Agus Kurniawan","raw_affiliation_strings":["Universitas Gunung Rinjani Lombok Timur"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Gunung Rinjani Lombok Timur","institution_ids":["https://openalex.org/I4210110779"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5045082404","display_name":"Basri Mulyani","orcid":"https://orcid.org/0000-0002-3609-8797","observed_orcids":["https://orcid.org/0000-0002-3609-8797"]},"institutions":[{"id":"https://openalex.org/I4210110779","display_name":"Universitas Gunung Rinjani","ror":"https://ror.org/021p07t45","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210110779"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Basri Mulyani","raw_affiliation_strings":["Universitas Gunung Rinjani"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Gunung Rinjani","institution_ids":["https://openalex.org/I4210110779"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5148664508","display_name":"Johan Maligan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210110779","display_name":"Universitas Gunung Rinjani","ror":"https://ror.org/021p07t45","country_code":"ID","type":"education","lineage":["https://openalex.org/I4210110779"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Johan Maligan","raw_affiliation_strings":["Universitas Gunung Rinjani"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Gunung Rinjani","institution_ids":["https://openalex.org/I4210110779"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210110779"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"4","first_page":"2801","last_page":"2823"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9531000256538391,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9531000256538391,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.046799998730421066,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14291","display_name":"Indonesian Legal and Regulatory Studies","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-government","display_name":"e-government","score":0.972000002861023},{"id":"https://openalex.org/keywords/public-service-delivery","display_name":"public service delivery","score":0.7409999966621399},{"id":"https://openalex.org/keywords/digital-public-services","display_name":"digital public services","score":0.7070000171661377},{"id":"https://openalex.org/keywords/east-lombok-regency","display_name":"East Lombok","score":0.7919999957084656},{"id":"https://openalex.org/keywords/internet-access","display_name":"internet access","score":0.4959999918937683},{"id":"https://openalex.org/keywords/digital-literacy","display_name":"digital literacy","score":0.9950000047683716},{"id":"https://openalex.org/keywords/public-service-quality","display_name":"public service quality","score":0.47200000286102295},{"id":"https://openalex.org/keywords/state-capacity-building","display_name":"government capacity building","score":0.3610000014305115},{"id":"https://openalex.org/keywords/technology-infrastructure","display_name":"technological infrastructure","score":0.5339999794960022},{"id":"https://openalex.org/keywords/community-satisfaction","display_name":"community satisfaction","score":0.4169999957084656},{"id":"https://openalex.org/keywords/policy-support","display_name":"policy support","score":0.30300000309944153},{"id":"https://openalex.org/keywords/human-resource-capacity","display_name":"human resource capacity","score":0.44600000977516174},{"id":"https://openalex.org/keywords/public-administration-reform","display_name":"public administration reform","score":0.3269999921321869}],"concepts":[{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.47540000081062317},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3140000104904175},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.31040000915527344},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.30480000376701355},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3012999892234802},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21870000660419464},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.19979999959468842},{"id":"https://openalex.org/C29456083","wikidata":"https://www.wikidata.org/wiki/Q1221899","display_name":"Gynecology","level":1,"score":0.1850000023841858},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16040000319480896},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.14869999885559082}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.55681/seikat.v5i4.2968","doi":"https://doi.org/10.55681/seikat.v5i4.2968","is_oa":true,"landing_page_url":"https://doi.org/10.55681/seikat.v5i4.2968","pdf_url":"https://ejournal.45mataram.ac.id/index.php/seikat/article/download/2968/3054","source":{"id":"https://openalex.org/S4387285398","display_name":"SEIKAT Jurnal Ilmu Sosial Politik dan Hukum","issn_l":"2964-0962","issn":["2964-0962"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405276690","host_organization_name":"Institut Pendidikan Nusantara Global","host_organization_lineage":["https://openalex.org/I4405276690"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.55681/seikat.v5i4.2968","doi":"https://doi.org/10.55681/seikat.v5i4.2968","is_oa":true,"landing_page_url":"https://doi.org/10.55681/seikat.v5i4.2968","pdf_url":"https://ejournal.45mataram.ac.id/index.php/seikat/article/download/2968/3054","source":{"id":"https://openalex.org/S4387285398","display_name":"SEIKAT Jurnal Ilmu Sosial Politik dan Hukum","issn_l":"2964-0962","issn":["2964-0962"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405276690","host_organization_name":"Institut Pendidikan Nusantara Global","host_organization_lineage":["https://openalex.org/I4405276690"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.7207000255584717,"id":"https://metadata.un.org/sdg/9"},{"display_name":"Peace, justice, and strong institutions","score":0.666700005531311,"id":"https://metadata.un.org/sdg/16"},{"display_name":"Sustainable cities and communities","score":0.5142999887466431,"id":"https://metadata.un.org/sdg/11"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7204703233.pdf","grobid_xml":"https://content.openalex.org/works/W7204703233.grobid-xml"},"referenced_works_count":52,"referenced_works":["https://openalex.org/W3021726608","https://openalex.org/W4281293166","https://openalex.org/W4281787340","https://openalex.org/W4290728952","https://openalex.org/W4380987416","https://openalex.org/W4386494131","https://openalex.org/W4389869408","https://openalex.org/W4390147229","https://openalex.org/W4390974981","https://openalex.org/W4391452068","https://openalex.org/W4392429752","https://openalex.org/W4392622587","https://openalex.org/W4392772049","https://openalex.org/W4393208757","https://openalex.org/W4393254425","https://openalex.org/W4393345205","https://openalex.org/W4395463144","https://openalex.org/W4398138313","https://openalex.org/W4399241625","https://openalex.org/W4401343709","https://openalex.org/W4401731323","https://openalex.org/W4401984235","https://openalex.org/W4404042705","https://openalex.org/W4407385502","https://openalex.org/W4409381573","https://openalex.org/W4409480037","https://openalex.org/W4409484031","https://openalex.org/W4410215356","https://openalex.org/W4410523687","https://openalex.org/W4410894723","https://openalex.org/W4411157024","https://openalex.org/W4412098410","https://openalex.org/W4412516221","https://openalex.org/W4412533196","https://openalex.org/W4412533325","https://openalex.org/W4412533336","https://openalex.org/W4412732842","https://openalex.org/W4413356980","https://openalex.org/W4413933207","https://openalex.org/W4414827370","https://openalex.org/W4414974533","https://openalex.org/W4415054809","https://openalex.org/W4415077414","https://openalex.org/W4415945757","https://openalex.org/W4416721461","https://openalex.org/W4416777604","https://openalex.org/W4417184420","https://openalex.org/W7123171919","https://openalex.org/W7125713823","https://openalex.org/W7125778050","https://openalex.org/W7128263417","https://openalex.org/W7139935837"],"related_works":["https://openalex.org/W7163416502","https://openalex.org/W7167420930","https://openalex.org/W6990584147","https://openalex.org/W4403310921","https://openalex.org/W3037696348","https://openalex.org/W4401393677","https://openalex.org/W7028839570","https://openalex.org/W7061037707","https://openalex.org/W2959533176","https://openalex.org/W6982858838"],"abstract_inverted_index":{"Penelitian":[0,33,185],"ini":[1,34,186],"bertujuan":[2],"untuk":[3],"menganalisis":[4],"efektivitas":[5],"penerapan":[6,65,137],"sistem":[7,66,92,109,117,138,182],"e-government":[8,67,118,139,190],"dalam":[9,31,78,96,174],"pelayanan":[10,75,88,113,123,129,154,183,206],"pengurusan":[11,114],"Surat":[12],"Keterangan":[13],"Tidak":[14],"Mampu":[15],"(SKTM)":[16],"di":[17,131,191],"Kantor":[18,132],"Camat":[19,133],"Selong":[20],"Kabupaten":[21],"Lombok":[22],"Timur,":[23],"serta":[24,178],"mengidentifikasi":[25],"faktor":[26,29,161],"pendukung":[27,136],"dan":[28,48,57,85,102,124,149,157,199,214],"penghambat":[30,162],"implementasinya.":[32],"menggunakan":[35],"metode":[36],"hukum":[37],"empiris":[38],"dengan":[39],"pendekatan":[40],"deskriptif":[41],"kualitatif.":[42],"Data":[43],"diperoleh":[44],"melalui":[45,116],"wawancara,":[46],"observasi,":[47],"studi":[49],"dokumentasi":[50],"yang":[51,155],"dilakukan":[52],"terhadap":[53,72,128,153],"aparatur":[54,95,173],"pemerintah":[55],"kecamatan":[56,193],"masyarakat":[58,127,152],"pengguna":[59],"layanan.":[60],"Hasil":[61],"penelitian":[62],"menunjukkan":[63,187],"bahwa":[64,188],"telah":[68],"memberikan":[69],"dampak":[70],"positif":[71],"peningkatan":[73,200],"kualitas":[74],"publik,":[76],"terutama":[77],"aspek":[79],"kecepatan":[80],"pelayanan,":[81],"ketepatan":[82],"administrasi,":[83],"transparansi,":[84],"kemudahan":[86],"akses":[87],"bagi":[89],"masyarakat.":[90],"Penggunaan":[91],"elektronik":[93],"membantu":[94],"proses":[97],"pendataan,":[98],"verifikasi,":[99],"penyimpanan":[100],"data,":[101],"pencetakan":[103],"dokumen":[104],"secara":[105],"lebih":[106,212],"efektif":[107,213],"dibandingkan":[108],"manual":[110],"sebelumnya.":[111],"Efektivitas":[112],"SKTM":[115],"terlihat":[119],"dari":[120],"berkurangnya":[121],"waktu":[122],"meningkatnya":[125,150],"kepuasan":[126],"administrasi":[130],"Selong.":[134],"Faktor":[135],"meliputi":[140,163],"dukungan":[141],"kebijakan":[142],"pemerintah,":[143],"komitmen":[144],"aparatur,":[145],"tersedianya":[146],"sarana":[147],"teknologi,":[148],"kebutuhan":[151],"cepat":[156],"praktis.":[158],"Sementara":[159],"itu,":[160],"keterbatasan":[164,171],"jaringan":[165],"internet,":[166],"rendahnya":[167],"literasi":[168],"digital":[169,209],"masyarakat,":[170],"kemampuan":[172],"penguasaan":[175],"teknologi":[176,198],"informasi,":[177],"belum":[179],"optimalnya":[180],"integrasi":[181],"antarinstansi.":[184],"pengembangan":[189],"tingkat":[192],"masih":[194],"memerlukan":[195],"penguatan":[196],"infrastruktur":[197],"kapasitas":[201],"sumber":[202],"daya":[203],"manusia":[204],"agar":[205],"publik":[207],"berbasis":[208],"dapat":[210],"berjalan":[211],"berkelanjutan.":[215]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-08-31T00:00:00"}