{"id":"https://openalex.org/W7204637162","doi":"https://doi.org/10.70917/ijcisim-2026-5190","title":"Sustainable Religious Tourism and Visitor Experience: Evidence from Ujjain, India","display_name":"Sustainable Religious Tourism and Visitor Experience: Evidence from Ujjain, India","publication_year":2026,"publication_date":"2026-08-26","ids":{"openalex":"https://openalex.org/W7204637162","doi":"https://doi.org/10.70917/ijcisim-2026-5190"},"language":"en","primary_location":{"id":"doi:10.70917/ijcisim-2026-5190","doi":"https://doi.org/10.70917/ijcisim-2026-5190","is_oa":true,"landing_page_url":"https://doi.org/10.70917/ijcisim-2026-5190","pdf_url":"https://cspub-ijcisim.org/index.php/ijcisim/article/download/5190/4284","source":{"id":"https://openalex.org/S5406979607","display_name":"International Journal of Computer Information Systems and Industrial Management Applications","issn_l":"2150-7988","issn":["2150-7988"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","poland-40","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Computer Information Systems and Industrial Management Applications","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://cspub-ijcisim.org/index.php/ijcisim/article/download/5190/4284","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5148583522","display_name":"Harshita Ramdiya","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2800157045","display_name":"NIMS University","ror":"https://ror.org/05tw0x522","country_code":"IN","type":"education","lineage":["https://openalex.org/I2800157045"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Harshita Ramdiya","raw_affiliation_strings":["Nims Institute of Travel & Tourism Management, Nims University Rajasthan, Jaipur, Rajasthan, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nims Institute of Travel & Tourism Management, Nims University Rajasthan, Jaipur, Rajasthan, India","institution_ids":["https://openalex.org/I2800157045"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5107083771","display_name":"Abhishek Vaishnava","orcid":"https://orcid.org/0009-0008-1244-4393","observed_orcids":["https://orcid.org/0009-0008-1244-4393"]},"institutions":[{"id":"https://openalex.org/I2800157045","display_name":"NIMS University","ror":"https://ror.org/05tw0x522","country_code":"IN","type":"education","lineage":["https://openalex.org/I2800157045"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Dr. Abhishek Vaishnava","raw_affiliation_strings":["Nims Institute of Travel & Tourism Management, Nims University Rajasthan, Jaipur, Rajasthan, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Nims Institute of Travel & Tourism Management, Nims University Rajasthan, Jaipur, Rajasthan, India","institution_ids":["https://openalex.org/I2800157045"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I2800157045"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.55086734,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"18","issue":"20s","first_page":"414","last_page":"425"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12798","display_name":"Religious Tourism and Spaces","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3305","display_name":"Geography, Planning and Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12798","display_name":"Religious Tourism and Spaces","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/3305","display_name":"Geography, Planning and Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12651","display_name":"Halal products and consumer behavior","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/religious-tourism","display_name":"religious tourism","score":0.8379999995231628},{"id":"https://openalex.org/keywords/sustainable-tourism","display_name":"sustainable tourism","score":0.8569999933242798},{"id":"https://openalex.org/keywords/visitor-experience","display_name":"visitor experience","score":0.9290000200271606},{"id":"https://openalex.org/keywords/ujjain","display_name":"Ujjain","score":0.9750000238418579},{"id":"https://openalex.org/keywords/servqual","display_name":"SERVQUAL","score":0.8479999899864197},{"id":"https://openalex.org/keywords/spiritual-experience","display_name":"spiritual experience","score":0.8669999837875366},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.6830000281333923},{"id":"https://openalex.org/keywords/revisit-intention","display_name":"revisit intention","score":0.5239999890327454},{"id":"https://openalex.org/keywords/intention-to-recommend","display_name":"recommendation intention","score":0.9120000004768372},{"id":"https://openalex.org/keywords/crowd-management","display_name":"crowd management","score":0.7979999780654907},{"id":"https://openalex.org/keywords/environmental-cleanliness","display_name":"environmental cleanliness","score":0.8989999890327454},{"id":"https://openalex.org/keywords/sacred-city","display_name":"sacred city","score":0.7289999723434448},{"id":"https://openalex.org/keywords/pilgrimage","display_name":"pilgrimage","score":0.38499999046325684},{"id":"https://openalex.org/keywords/destination-benchmarking","display_name":"destination benchmarking","score":0.5440000295639038}],"concepts":[{"id":"https://openalex.org/C2779448473","wikidata":"https://www.wikidata.org/wiki/Q1644573","display_name":"Pilgrimage","level":2,"score":0.8228999972343445},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6291000247001648},{"id":"https://openalex.org/C136703025","wikidata":"https://www.wikidata.org/wiki/Q44605","display_name":"SERVQUAL","level":4,"score":0.6082000136375427},{"id":"https://openalex.org/C48947383","wikidata":"https://www.wikidata.org/wiki/Q830719","display_name":"Visitor pattern","level":2,"score":0.5953999757766724},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5250999927520752},{"id":"https://openalex.org/C24845683","wikidata":"https://www.wikidata.org/wiki/Q178651","display_name":"Interview","level":2,"score":0.5034000277519226},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5001999735832214},{"id":"https://openalex.org/C2779567878","wikidata":"https://www.wikidata.org/wiki/Q1083397","display_name":"Religious tourism","level":3,"score":0.44850000739097595},{"id":"https://openalex.org/C2776962539","wikidata":"https://www.wikidata.org/wiki/Q6472078","display_name":"Lagging","level":2,"score":0.43149998784065247},{"id":"https://openalex.org/C2778734068","wikidata":"https://www.wikidata.org/wiki/Q1344240","display_name":"Sustainable tourism","level":3,"score":0.40220001339912415},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.39910000562667847},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.38839998841285706},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.38659998774528503},{"id":"https://openalex.org/C94919774","wikidata":"https://www.wikidata.org/wiki/Q1137675","display_name":"Crore","level":3,"score":0.3781000077724457},{"id":"https://openalex.org/C2780068402","wikidata":"https://www.wikidata.org/wiki/Q33823","display_name":"Nepali","level":2,"score":0.3765000104904175},{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.375},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.36410000920295715},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3560999929904938},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.3495999872684479},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3361999988555908},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.3337000012397766},{"id":"https://openalex.org/C2779385240","wikidata":"https://www.wikidata.org/wiki/Q542704","display_name":"Pilgrim","level":2,"score":0.3305000066757202},{"id":"https://openalex.org/C2778449503","wikidata":"https://www.wikidata.org/wiki/Q329777","display_name":"Appeal","level":2,"score":0.3264000117778778},{"id":"https://openalex.org/C2781437521","wikidata":"https://www.wikidata.org/wiki/Q3363340","display_name":"Paradise","level":2,"score":0.31769999861717224},{"id":"https://openalex.org/C2779056439","wikidata":"https://www.wikidata.org/wiki/Q476713","display_name":"Expatriate","level":2,"score":0.29350000619888306},{"id":"https://openalex.org/C2776687071","wikidata":"https://www.wikidata.org/wiki/Q5265193","display_name":"Destinations","level":3,"score":0.2867000102996826},{"id":"https://openalex.org/C530175646","wikidata":"https://www.wikidata.org/wiki/Q11460","display_name":"Clothing","level":2,"score":0.28529998660087585},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.27399998903274536},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.26759999990463257},{"id":"https://openalex.org/C2780889827","wikidata":"https://www.wikidata.org/wiki/Q10756188","display_name":"Treasury","level":2,"score":0.26759999990463257},{"id":"https://openalex.org/C2781009399","wikidata":"https://www.wikidata.org/wiki/Q234915","display_name":"Hajj","level":3,"score":0.266400009393692},{"id":"https://openalex.org/C9354725","wikidata":"https://www.wikidata.org/wiki/Q286017","display_name":"Operationalization","level":2,"score":0.26089999079704285},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.25699999928474426},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.25369998812675476},{"id":"https://openalex.org/C2777146004","wikidata":"https://www.wikidata.org/wiki/Q14949826","display_name":"CLARITY","level":2,"score":0.2531999945640564},{"id":"https://openalex.org/C43246008","wikidata":"https://www.wikidata.org/wiki/Q55638","display_name":"Tertiary sector of the economy","level":2,"score":0.2529999911785126}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.70917/ijcisim-2026-5190","doi":"https://doi.org/10.70917/ijcisim-2026-5190","is_oa":true,"landing_page_url":"https://doi.org/10.70917/ijcisim-2026-5190","pdf_url":"https://cspub-ijcisim.org/index.php/ijcisim/article/download/5190/4284","source":{"id":"https://openalex.org/S5406979607","display_name":"International Journal of Computer Information Systems and Industrial Management Applications","issn_l":"2150-7988","issn":["2150-7988"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","poland-40","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Computer Information Systems and Industrial Management Applications","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.70917/ijcisim-2026-5190","doi":"https://doi.org/10.70917/ijcisim-2026-5190","is_oa":true,"landing_page_url":"https://doi.org/10.70917/ijcisim-2026-5190","pdf_url":"https://cspub-ijcisim.org/index.php/ijcisim/article/download/5190/4284","source":{"id":"https://openalex.org/S5406979607","display_name":"International Journal of Computer Information Systems and Industrial Management Applications","issn_l":"2150-7988","issn":["2150-7988"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","poland-40","russia-white-list-2"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Computer Information Systems and Industrial Management Applications","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.5142999887466431,"id":"https://metadata.un.org/sdg/11","display_name":"Sustainable cities and communities"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7204637162.pdf","grobid_xml":"https://content.openalex.org/works/W7204637162.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7216368240","https://openalex.org/W3217086604","https://openalex.org/W7214772931","https://openalex.org/W7165374414","https://openalex.org/W2972317381","https://openalex.org/W2135601426","https://openalex.org/W7140124751","https://openalex.org/W4411124237","https://openalex.org/W7117573277","https://openalex.org/W7163922581"],"abstract_inverted_index":{"In":[0],"religious":[1,252,267],"tourism,":[2],"the":[3,44,47,53,66,78,88,92,102,109,134,137,152,164,168,174,262,277],"issue":[4],"of":[5,17,38,46,49,68,91,123,173,212,229,238,251],"visitors'":[6,112],"experience":[7,67,184],"has":[8,56,84,194],"emerged":[9],"as":[10,14,248],"a":[11,22,28,34,72,106,121,195],"pivotal":[12],"one,":[13],"large":[15],"numbers":[16],"pilgrims":[18],"put":[19],"strains":[20],"on":[21,97],"tourist":[23],"destination's":[24],"capacity":[25],"to":[26,52,58,70,186,257,260],"provide":[27],"fulfilling":[29],"and":[30,77,105,116,128,147,159,182,204,217,231,245,272],"meaningful":[31],"experience.":[32],"With":[33],"sacred":[35,270],"annual":[36],"pilgrimage":[37,75],"Mahakal":[39,93],"Lok":[40,94],"corridor":[41],"in":[42,136,163,167,192,269],"2022,":[43],"footfall":[45,83],"temple":[48],"Ujjain,":[50,71],"home":[51],"Mahakaleshwar":[54,79],"Jyotirlinga,":[55],"rallied":[57],"over":[59],"7":[60],"crore":[61],"visitors":[62,69],"annually.This":[63],"study":[64],"explores":[65],"premier":[73],"Indian":[74],"site,":[76],"Jyotirlinga":[80],"temple,":[81],"where":[82],"increased":[85],"significantly":[86],"since":[87],"year":[89],"2022":[90],"corridor.":[95],"Based":[96],"an":[98],"adapted":[99],"SERVQUAL":[100],"model,":[101],"experience-economy":[103],"paradigm":[104],"spiritual-experience":[107],"construct,":[108],"research":[110],"assesses":[111],"expectations,":[113],"perceptions,":[114],"satisfaction":[115,187],"behavioural":[117],"intentions":[118],"by":[119],"interviewing":[120],"sample":[122],"480":[124],"visitors.":[125],"The":[126,155,171,210,241],"spiritual":[127,183,223],"assurance":[129],"dimensions":[130,139],"are":[131,151,162,234],"delivered":[132],"well;":[133],"gap":[135],"other":[138],"\u2013":[140,150],"crowd":[141,160],"management":[142,161],"(\u22121.81),":[143],"environmental":[144,232,246],"cleanliness":[145,158],"(\u22121.51)":[146],"responsiveness":[148],"(\u22121.09)":[149],"widest":[153],"gaps.":[154],"queue/waiting":[156],"time,":[157],"priority":[165],"quadrant":[166],"Importance\u2013Performance":[169],"Analysis.":[170],"results":[172],"structural":[175],"analysis":[176],"indicate":[177],"that":[178,220,255],"both":[179],"service":[180],"quality":[181],"contribute":[185],"(R\u00b2":[188],"=":[189,202,208],"0.58),":[190],"which,":[191],"turn,":[193],"strong":[196],"relationship":[197],"with":[198,214],"revisit":[199],"intention":[200,206],"(\u03b2":[201,207],"0.61)":[203],"recommendation":[205],"0.58).":[209],"benchmarking":[211],"Ujjain":[213],"Varanasi,":[215],"Tirupati":[216],"Shirdi":[218],"shows":[219],"this":[221],"city's":[222],"appeal":[224],"is":[225],"excellent":[226],"while":[227],"performance":[228],"operational":[230],"services":[233,247],"lagging":[235],"behind":[236],"peers":[237],"trust-governed":[239],"cities.":[240],"paper":[242],"proposes":[243],"crowding":[244],"key":[249],"attributes":[250],"tourism":[253,268],"experiences":[254],"need":[256],"be":[258],"managed":[259],"meet":[261],"necessary":[263],"conditions":[264],"for":[265,276,279],"sustainable":[266],"cities":[271],"provides":[273],"justified":[274],"priorities":[275],"preparations":[278],"Simhastha":[280],"2028.":[281]},"counts_by_year":[],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2026-08-30T00:00:00"}
