{"id":"https://openalex.org/W7204499448","doi":"https://doi.org/10.1108/jeim-04-2026-0555","title":"The visibility\u2013protection gap in enterprise resource planning governance: shadow systems and information quality degradation","display_name":"The visibility\u2013protection gap in enterprise resource planning governance: shadow systems and information quality degradation","publication_year":2026,"publication_date":"2026-08-28","ids":{"openalex":"https://openalex.org/W7204499448","doi":"https://doi.org/10.1108/jeim-04-2026-0555"},"language":"en","primary_location":{"id":"doi:10.1108/jeim-04-2026-0555","doi":"https://doi.org/10.1108/jeim-04-2026-0555","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-04-2026-0555","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5128764786","display_name":"Sid Ahmed El Hebri Harid","orcid":"https://orcid.org/0009-0001-9175-1066","observed_orcids":["https://orcid.org/0009-0001-9175-1066"]},"institutions":[{"id":"https://openalex.org/I44829897","display_name":"Golden Gate University","ror":"https://ror.org/01wj7vt66","country_code":"US","type":"education","lineage":["https://openalex.org/I44829897"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Sid Ahmed El Hebri Harid","raw_affiliation_strings":["Golden Gate University , , ,"],"raw_orcid":"https://orcid.org/0009-0001-9175-1066","affiliations":[{"raw_affiliation_string":"Golden Gate University , , ,","institution_ids":["https://openalex.org/I44829897"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5128764786"],"corresponding_institution_ids":["https://openalex.org/I44829897"],"apc_list":null,"apc_paid":null,"fwci":8.1551,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.95740561,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"23"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9707000255584717,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.02710000053048134,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"enterprise resource planning","score":0.8550000190734863},{"id":"https://openalex.org/keywords/shadow-system","display_name":"shadow system","score":0.7319999933242798},{"id":"https://openalex.org/keywords/operational-knowledge","display_name":"operational knowledge","score":0.5440000295639038},{"id":"https://openalex.org/keywords/information-security","display_name":"information security","score":0.37599998712539673},{"id":"https://openalex.org/keywords/governance-architecture","display_name":"governance architecture","score":0.4950000047683716}],"concepts":[{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.7361000180244446},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.5534999966621399},{"id":"https://openalex.org/C2778971194","wikidata":"https://www.wikidata.org/wiki/Q1664551","display_name":"Insider","level":2,"score":0.5394999980926514},{"id":"https://openalex.org/C117797892","wikidata":"https://www.wikidata.org/wiki/Q286363","display_name":"Shadow (psychology)","level":2,"score":0.48899999260902405},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.48190000653266907},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4465999901294708},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.43059998750686646},{"id":"https://openalex.org/C187691185","wikidata":"https://www.wikidata.org/wiki/Q2020720","display_name":"Grid","level":2,"score":0.4293999969959259},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.3977000117301941},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39469999074935913},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.3874000012874603},{"id":"https://openalex.org/C189922023","wikidata":"https://www.wikidata.org/wiki/Q17056348","display_name":"Information governance","level":4,"score":0.3871000111103058},{"id":"https://openalex.org/C207390915","wikidata":"https://www.wikidata.org/wiki/Q1230525","display_name":"Divergence (linguistics)","level":2,"score":0.38510000705718994},{"id":"https://openalex.org/C140423589","wikidata":"https://www.wikidata.org/wiki/Q7249406","display_name":"Project governance","level":3,"score":0.384799987077713},{"id":"https://openalex.org/C123657996","wikidata":"https://www.wikidata.org/wiki/Q12271","display_name":"Architecture","level":2,"score":0.36800000071525574},{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.36010000109672546},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35499998927116394},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.3416000008583069},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.3366999924182892},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.3294000029563904},{"id":"https://openalex.org/C2780526558","wikidata":"https://www.wikidata.org/wiki/Q1345314","display_name":"Good governance","level":3,"score":0.32839998602867126},{"id":"https://openalex.org/C107826830","wikidata":"https://www.wikidata.org/wiki/Q929380","display_name":"Environmental resource management","level":1,"score":0.3118000030517578},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3046000003814697},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.3037000000476837},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.30230000615119934},{"id":"https://openalex.org/C53173841","wikidata":"https://www.wikidata.org/wiki/Q1897444","display_name":"Action research","level":2,"score":0.29249998927116394},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.28540000319480896},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.28209999203681946},{"id":"https://openalex.org/C189693848","wikidata":"https://www.wikidata.org/wiki/Q6031064","display_name":"Information exchange","level":2,"score":0.2651999890804291},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2533000111579895},{"id":"https://openalex.org/C31652620","wikidata":"https://www.wikidata.org/wiki/Q1047251","display_name":"Information infrastructure","level":3,"score":0.2526000142097473}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/jeim-04-2026-0555","doi":"https://doi.org/10.1108/jeim-04-2026-0555","is_oa":false,"landing_page_url":"https://doi.org/10.1108/jeim-04-2026-0555","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-scientific","cwts-core","fnege-3","jufo-1","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.8046000003814697,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W79229537","https://openalex.org/W101553452","https://openalex.org/W1483100613","https://openalex.org/W1721421031","https://openalex.org/W1964450454","https://openalex.org/W1972918690","https://openalex.org/W1975857940","https://openalex.org/W2012739272","https://openalex.org/W2017699874","https://openalex.org/W2021370805","https://openalex.org/W2033318678","https://openalex.org/W2064301261","https://openalex.org/W2076832479","https://openalex.org/W2119172290","https://openalex.org/W2125636031","https://openalex.org/W2148277253","https://openalex.org/W2152879721","https://openalex.org/W2153501322","https://openalex.org/W2156435103","https://openalex.org/W2496781518","https://openalex.org/W2616630680","https://openalex.org/W2978143577","https://openalex.org/W2990520658","https://openalex.org/W3043055247","https://openalex.org/W4231538744","https://openalex.org/W4318253731"],"related_works":["https://openalex.org/W2805380144","https://openalex.org/W1517196050","https://openalex.org/W2413845439","https://openalex.org/W7221448737","https://openalex.org/W7217773557","https://openalex.org/W1505763325","https://openalex.org/W3087026812","https://openalex.org/W2907801238","https://openalex.org/W2030508025","https://openalex.org/W2604524217"],"abstract_inverted_index":{"Purpose":[0],"This":[1,212],"article":[2],"examines":[3],"the":[4,25,120,146,176,196,215,218],"governance":[5,30,60,86,166,204,219],"conditions":[6],"under":[7],"which":[8],"operational":[9,181],"knowledge":[10],"migrates":[11],"from":[12,127],"a":[13,29,89,149,165],"mandated":[14],"enterprise":[15],"resource":[16],"planning":[17],"system":[18,74],"into":[19],"operationally":[20],"trusted":[21],"parallel":[22,65,94,159],"records,":[23],"developing":[24],"Visibility\u2013Protection":[26],"Gap":[27],"as":[28,164],"configuration.":[31,122],"Design/methodology/approach":[32],"A":[33,158],"three-year":[34],"action":[35,52],"research":[36],"study":[37,213],"across":[38],"all":[39,111],"80":[40],"sites":[41,99],"of":[42,64,106],"one":[43,103,128],"private":[44],"security":[45],"organisation.":[46],"Evidence":[47,125],"comprises":[48],"47":[49],"externally":[50],"facilitated":[51],"learning":[53],"sessions,":[54],"documentary":[55],"investigation":[56],"yielding":[57],"1,120":[58],"binary":[59],"decisions,":[61],"separate":[62],"confirmation":[63],"systems,":[66],"and":[67,72,82,110,116,131,152,203,208,226],"divergence":[68,118],"between":[69],"client-approved":[70],"counts":[71],"ERP":[73],"counts.":[75],"Seven":[76],"staggered":[77],"interventions":[78],"were":[79],"measured":[80],"before":[81,189],"after.":[83],"Findings":[84],"Deficient":[85],"dimensions":[87],"showed":[88],"monotonic":[90],"relationship":[91],"with":[92,100,108,113],"confirmed":[93],"systems:":[95],"none":[96],"at":[97],"48":[98],"zero":[101],"or":[102],"deficiency,":[104],"five":[105],"fourteen":[107],"two,":[109],"eighteen":[112],"three.":[114],"Architecture":[115],"record":[117,160],"tracked":[119],"same":[121],"Research":[123],"limitations/implications":[124],"derives":[126],"organisational":[129],"population":[130],"requires":[132],"cross-sector":[133],"testing.":[134],"The":[135],"insider":[136],"design":[137],"carries":[138],"epistemic":[139,236],"circularity":[140],"that":[141],"safeguards":[142],"reduce":[143],"without":[144,174,183],"removing;":[145],"intervention":[147],"lacks":[148],"control":[150],"group":[151],"changes":[153],"are":[154],"associations.":[155],"Practical":[156],"implications":[157],"is":[161,192],"better":[162],"interpreted":[163],"indicator":[167],"than":[168],"an":[169],"implementation":[170],"failure:":[171],"eliminating":[172],"it":[173],"reducing":[175],"deficiency":[177],"removes":[178],"access":[179],"to":[180,217],"information":[182,210],"restoring":[184],"it.":[185],"Learning":[186],"metrics":[187],"introduced":[188],"reporting":[190],"protection":[191],"credible":[193],"may":[194,231],"deepen":[195],"gap.":[197],"Originality/value":[198],"Prior":[199],"work":[200],"examined":[201],"power":[202],"around":[205],"feral":[206],"systems":[207,230],"shadow":[209],"technology.":[211],"relocates":[214],"explanation":[216],"architecture":[220],"surrounding":[221],"reporting,":[222],"connecting":[223],"parallel-system":[224],"emergence":[225],"official-record":[227],"degradation.":[228],"Formal":[229],"retain":[232],"authority":[233],"after":[234],"losing":[235],"primacy.":[237]},"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-11-13T13:42:25.865203","created_date":"2026-08-28T00:00:00"}
