{"id":"https://openalex.org/W7204275590","doi":"https://doi.org/10.1108/978-1-83742-496-220261013","title":"Knowledge Management and Organizational Performance: The Competitiveness in Hospitality at Four- and Five-Star Hotels of Tehran, Iran","display_name":"Knowledge Management and Organizational Performance: The Competitiveness in Hospitality at Four- and Five-Star Hotels of Tehran, Iran","publication_year":2026,"publication_date":"2026-08-26","ids":{"openalex":"https://openalex.org/W7204275590","doi":"https://doi.org/10.1108/978-1-83742-496-220261013"},"language":"en","primary_location":{"id":"doi:10.1108/978-1-83742-496-220261013","doi":"https://doi.org/10.1108/978-1-83742-496-220261013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/978-1-83742-496-220261013","pdf_url":null,"source":{"id":"https://openalex.org/S4306463236","display_name":"Emerald Group Publishing Limited eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Competitiveness of SMEs in Hospitality and Tourism","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W7204259186","display_name":"Competitiveness of SMEs in Hospitality and Tourism"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020029598","display_name":"Maryam Sedaghat","orcid":"https://orcid.org/0000-0001-7298-0907","observed_orcids":["https://orcid.org/0000-0001-7298-0907"]},"institutions":[{"id":"https://openalex.org/I181744264","display_name":"Kharazmi University","ror":"https://ror.org/05hsgex59","country_code":"IR","type":"education","lineage":["https://openalex.org/I181744264"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Maryam Sedaghat","raw_affiliation_strings":["Kharazmi University ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Kharazmi University ,","institution_ids":["https://openalex.org/I181744264"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5091021486","display_name":"Morteza Bazrafshan","orcid":"https://orcid.org/0000-0001-6134-856X","observed_orcids":["https://orcid.org/0000-0001-6134-856X"]},"institutions":[{"id":"https://openalex.org/I4387154252","display_name":"Higher Education Complex of Bam","ror":"https://ror.org/03qvyj198","country_code":"IR","type":"education","lineage":["https://openalex.org/I4387154252"]}],"countries":["IR"],"is_corresponding":false,"raw_author_name":"Morteza Bazrafshan","raw_affiliation_strings":["Higher Education Complex of Bam ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Higher Education Complex of Bam ,","institution_ids":["https://openalex.org/I4387154252"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5061602590","display_name":"Zahed Ghaderi","orcid":"https://orcid.org/0000-0001-6666-1635","observed_orcids":["https://orcid.org/0000-0001-6666-1635"]},"institutions":[{"id":"https://openalex.org/I47818738","display_name":"Sultan Qaboos University","ror":"https://ror.org/04wq8zb47","country_code":"OM","type":"education","lineage":["https://openalex.org/I47818738"]}],"countries":["OM"],"is_corresponding":false,"raw_author_name":"Zahed Ghaderi","raw_affiliation_strings":["Sultan Qaboos University ,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Sultan Qaboos University ,","institution_ids":["https://openalex.org/I47818738"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"213","last_page":"233"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.48190000653266907,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.48190000653266907,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.3840000033378601,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.08470000326633453,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"knowledge management","score":0.9980000257492065},{"id":"https://openalex.org/keywords/organizational-performance","display_name":"organizational performance","score":0.9810000061988831},{"id":"https://openalex.org/keywords/competitiveness","display_name":"competitiveness","score":0.9580000042915344},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.9359999895095825},{"id":"https://openalex.org/keywords/four-and-five-star-hotels","display_name":"four- and five-star hotels","score":0.9269999861717224},{"id":"https://openalex.org/keywords/hotel-management","display_name":"hotel management","score":0.527999997138977},{"id":"https://openalex.org/keywords/knowledge-production","display_name":"knowledge production","score":0.7149999737739563},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.9940000176429749},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.8889999985694885},{"id":"https://openalex.org/keywords/leadership-and-strategy","display_name":"leadership and strategy","score":0.8949999809265137},{"id":"https://openalex.org/keywords/information-technology","display_name":"information technology","score":0.9750000238418579},{"id":"https://openalex.org/keywords/organizational-structure","display_name":"organizational structure","score":0.8759999871253967},{"id":"https://openalex.org/keywords/human-resources","display_name":"human resources","score":0.972000002861023},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.8209999799728394},{"id":"https://openalex.org/keywords/tehran","display_name":"Tehran","score":0.6209999918937683}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6751000285148621},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6491000056266785},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.6317999958992004},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.5874000191688538},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.550599992275238},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5329999923706055},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.5139999985694885},{"id":"https://openalex.org/C165672731","wikidata":"https://www.wikidata.org/wiki/Q25047583","display_name":"Organizational performance","level":2,"score":0.46560001373291016},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.4383000135421753},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3801000118255615},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.37470000982284546},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.3743000030517578},{"id":"https://openalex.org/C189705334","wikidata":"https://www.wikidata.org/wiki/Q15816013","display_name":"Hospitality management studies","level":3,"score":0.3400999903678894},{"id":"https://openalex.org/C68001002","wikidata":"https://www.wikidata.org/wiki/Q7102009","display_name":"Organizational behavior and human resources","level":3,"score":0.3395000100135803},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.31690001487731934},{"id":"https://openalex.org/C186528591","wikidata":"https://www.wikidata.org/wiki/Q619544","display_name":"Body of knowledge","level":2,"score":0.3068999946117401},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.29120001196861267},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.28279998898506165},{"id":"https://openalex.org/C129018949","wikidata":"https://www.wikidata.org/wiki/Q650472","display_name":"Organization development","level":2,"score":0.27869999408721924},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.26930001378059387},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.26499998569488525},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.2644999921321869},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.2639000117778778},{"id":"https://openalex.org/C182566","wikidata":"https://www.wikidata.org/wiki/Q759524","display_name":"Organizational structure","level":2,"score":0.26109999418258667},{"id":"https://openalex.org/C108363010","wikidata":"https://www.wikidata.org/wiki/Q7102014","display_name":"Organizational effectiveness","level":2,"score":0.250900000333786},{"id":"https://openalex.org/C189781021","wikidata":"https://www.wikidata.org/wiki/Q1328304","display_name":"Learning organization","level":2,"score":0.25049999356269836}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/978-1-83742-496-220261013","doi":"https://doi.org/10.1108/978-1-83742-496-220261013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/978-1-83742-496-220261013","pdf_url":null,"source":{"id":"https://openalex.org/S4306463236","display_name":"Emerald Group Publishing Limited eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Competitiveness of SMEs in Hospitality and Tourism","raw_type":"book-chapter"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","score":0.48510000109672546,"display_name":"Decent work and economic growth"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":71,"referenced_works":["https://openalex.org/W1516611299","https://openalex.org/W1535431263","https://openalex.org/W1571861842","https://openalex.org/W1886323761","https://openalex.org/W1968699080","https://openalex.org/W1981638737","https://openalex.org/W1989408244","https://openalex.org/W1990360518","https://openalex.org/W1994847672","https://openalex.org/W2000022939","https://openalex.org/W2000664613","https://openalex.org/W2001069617","https://openalex.org/W2006758262","https://openalex.org/W2017309401","https://openalex.org/W2022478588","https://openalex.org/W2024764285","https://openalex.org/W2027732730","https://openalex.org/W2044929535","https://openalex.org/W2051644447","https://openalex.org/W2052362963","https://openalex.org/W2056239276","https://openalex.org/W2065433609","https://openalex.org/W2077175853","https://openalex.org/W2080050113","https://openalex.org/W2086017805","https://openalex.org/W2096346001","https://openalex.org/W2098118776","https://openalex.org/W2100160534","https://openalex.org/W2108812852","https://openalex.org/W2109361508","https://openalex.org/W2115113472","https://openalex.org/W2118402836","https://openalex.org/W2128232603","https://openalex.org/W2128406881","https://openalex.org/W2136272167","https://openalex.org/W2138389835","https://openalex.org/W2143379307","https://openalex.org/W2144410185","https://openalex.org/W2146440115","https://openalex.org/W2153634800","https://openalex.org/W2154435902","https://openalex.org/W2165941272","https://openalex.org/W2169414097","https://openalex.org/W2217526708","https://openalex.org/W2227807253","https://openalex.org/W2346008161","https://openalex.org/W2557299515","https://openalex.org/W2560812256","https://openalex.org/W2590850307","https://openalex.org/W2751913352","https://openalex.org/W2765079811","https://openalex.org/W2789608643","https://openalex.org/W2797543663","https://openalex.org/W2803461731","https://openalex.org/W2899002090","https://openalex.org/W2899274962","https://openalex.org/W2943042139","https://openalex.org/W2952140586","https://openalex.org/W2967160787","https://openalex.org/W2971506503","https://openalex.org/W2971785037","https://openalex.org/W2975418496","https://openalex.org/W2997882167","https://openalex.org/W3089538282","https://openalex.org/W3092326036","https://openalex.org/W3096912236","https://openalex.org/W3107188931","https://openalex.org/W3123745952","https://openalex.org/W4200134233","https://openalex.org/W4235897003","https://openalex.org/W6907651537"],"related_works":["https://openalex.org/W2595354677","https://openalex.org/W6986858985","https://openalex.org/W4405767533","https://openalex.org/W7127964361","https://openalex.org/W4285453122","https://openalex.org/W4404357650","https://openalex.org/W1988021875","https://openalex.org/W7216937640","https://openalex.org/W4379179086","https://openalex.org/W2754211542"],"abstract_inverted_index":{"Abstract":[0],"This":[1,175],"study":[2],"seeks":[3],"to":[4,51,140],"explore":[5],"the":[6,54,122,126,156,190,203],"relationship":[7],"between":[8],"knowledge":[9,82],"management":[10],"(KM)":[11],"enablers,":[12,127],"KM":[13,63,78,136,182,209],"processes,":[14,79,89,128],"and":[15,21,29,35,68,74,86,101,104,129,144,151,170,184],"how":[16],"they":[17],"influence":[18,77],"organizational":[19,65,72,94,142,166],"performance":[20,95,106,143,187],"competitiveness":[22,109,212],"within":[23],"Iran\u2019s":[24,193],"hospitality":[25,194],"industry.":[26,159],"A":[27],"holistic":[28],"integrated":[30],"conceptual":[31],"model":[32,180],"was":[33],"developed":[34],"tested":[36],"using":[37],"Structural":[38],"Equation":[39],"Modeling":[40],"(SEM).":[41],"Data":[42],"were":[43],"collected":[44],"from":[45],"103":[46],"hotel":[47,158],"managers":[48],"in":[49,90,155,189,210],"Tehran":[50],"empirically":[52],"examine":[53],"proposed":[55],"relations":[56],"among":[57],"variables.":[58],"The":[59,131],"results":[60],"indicated":[61],"that":[62,134],"enablers\u2014including":[64],"culture,":[66,167],"leadership":[67,173],"strategy,":[69],"information":[70],"technology,":[71,169],"structure,":[73],"human":[75],"resources\u2014directly":[76],"such":[80],"as":[81,117],"creation,":[83],"storage,":[84],"sharing,":[85],"application.":[87],"These":[88],"turn,":[91],"significantly":[92],"affect":[93],"measured":[96,112],"by":[97],"customer":[98],"outcomes,":[99,103],"people":[100],"society":[102],"key":[105],"results.":[107],"While":[108],"is":[110,115],"not":[111],"directly,":[113],"it":[114],"conceptualized":[116],"a":[118,164,178,197],"theoretical":[119],"outcome":[120],"of":[121,125,192,208],"combined":[123],"effects":[124],"performance.":[130,215],"findings":[132],"suggest":[133],"enhancing":[135],"practices":[137],"can":[138],"lead":[139],"improved":[141,214],"potentially":[145],"increased":[146],"competitiveness,":[147],"especially":[148],"for":[149],"small":[150],"medium-sized":[152],"enterprises":[153],"(SMEs)":[154],"Iranian":[157],"Practical":[160],"recommendations":[161],"include":[162],"fostering":[163],"supportive":[165],"leveraging":[168],"developing":[171],"effective":[172],"strategies.":[174],"research":[176],"contributes":[177],"comprehensive":[179],"integrating":[181],"enablers":[183],"processes":[185],"with":[186],"outcomes":[188],"context":[191],"sector":[195],"\u2013":[196],"relatively":[198],"underexplored":[199],"area.":[200],"It":[201],"highlights":[202],"indirect":[204],"yet":[205],"critical":[206],"role":[207],"driving":[211],"through":[213]},"counts_by_year":[],"updated_date":"2026-10-27T15:51:10.671819","created_date":"2026-08-27T00:00:00"}
