{"id":"https://openalex.org/W7204247183","doi":"https://doi.org/10.38124/ijisrt/26aug766","title":"Organizational Drivers of Employee Digital Competence in Digital Banking: Evidence from a Vietnamese Commercial Bank","display_name":"Organizational Drivers of Employee Digital Competence in Digital Banking: Evidence from a Vietnamese Commercial Bank","publication_year":2026,"publication_date":"2026-08-26","ids":{"openalex":"https://openalex.org/W7204247183","doi":"https://doi.org/10.38124/ijisrt/26aug766"},"language":"en","primary_location":{"id":"doi:10.38124/ijisrt/26aug766","doi":"https://doi.org/10.38124/ijisrt/26aug766","is_oa":true,"landing_page_url":"https://doi.org/10.38124/ijisrt/26aug766","pdf_url":"https://www.ijisrt.com/assets/upload/files/IJISRT26AUG766.pdf","source":{"id":"https://openalex.org/S4210189963","display_name":"International Journal of Innovative Science and Research Technology (IJISRT)","issn_l":"2456-2165","issn":["2456-2165"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovative Science and Research Technology","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.ijisrt.com/assets/upload/files/IJISRT26AUG766.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5003364220","display_name":"V\u00f5 Th\u1ecb Thu H\u1ed3ng","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"V\u00f5 Th\u1ecb Thu H\u1ed3ng","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5148398361","display_name":"Nguy\u1ec5n Tr\u1ea7n Gi\u00e1p","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nguy\u1ec5n Tr\u1ea7n Gi\u00e1p","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.50633103,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1802","last_page":"1802"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12338","display_name":"Digital literacy in education","score":0.5083000063896179,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12338","display_name":"Digital literacy in education","score":0.5083000063896179,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.22020000219345093,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.048500001430511475,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-banking","display_name":"digital banking","score":0.9440000057220459},{"id":"https://openalex.org/keywords/organizational-drivers","display_name":"organizational drivers","score":0.9229999780654907},{"id":"https://openalex.org/keywords/commercial-banks","display_name":"commercial banks","score":0.8500000238418579},{"id":"https://openalex.org/keywords/bank-employees","display_name":"bank employees","score":0.4390000104904175},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.5860000252723694},{"id":"https://openalex.org/keywords/vietnamese-banking-sector","display_name":"Vietnamese banking sector","score":0.5320000052452087}],"concepts":[{"id":"https://openalex.org/C103621254","wikidata":"https://www.wikidata.org/wiki/Q9199","display_name":"Vietnamese","level":2,"score":0.6237999796867371},{"id":"https://openalex.org/C100521375","wikidata":"https://www.wikidata.org/wiki/Q2015382","display_name":"Competence (human resources)","level":2,"score":0.6215000152587891},{"id":"https://openalex.org/C165957694","wikidata":"https://www.wikidata.org/wiki/Q5421350","display_name":"Exploratory factor analysis","level":3,"score":0.6133000254631042},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4300999939441681},{"id":"https://openalex.org/C40722632","wikidata":"https://www.wikidata.org/wiki/Q5160137","display_name":"Confirmatory factor analysis","level":3,"score":0.4255000054836273},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3971000015735626},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3813000023365021},{"id":"https://openalex.org/C100053769","wikidata":"https://www.wikidata.org/wiki/Q169893","display_name":"Siemens","level":2,"score":0.35420000553131104},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3531000018119812},{"id":"https://openalex.org/C63479239","wikidata":"https://www.wikidata.org/wiki/Q7353546","display_name":"Robustness (evolution)","level":3,"score":0.3334999978542328},{"id":"https://openalex.org/C2983734796","wikidata":"https://www.wikidata.org/wiki/Q848507","display_name":"Commercial bank","level":2,"score":0.31839999556541443},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3172999918460846},{"id":"https://openalex.org/C152877465","wikidata":"https://www.wikidata.org/wiki/Q208042","display_name":"Regression analysis","level":2,"score":0.3068000078201294},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.30630001425743103},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.29910001158714294},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28029999136924744},{"id":"https://openalex.org/C116211729","wikidata":"https://www.wikidata.org/wiki/Q5372350","display_name":"Test validity","level":3,"score":0.2791999876499176},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.27570000290870667},{"id":"https://openalex.org/C48921125","wikidata":"https://www.wikidata.org/wiki/Q10861030","display_name":"Linear regression","level":2,"score":0.2685999870300293},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.26499998569488525},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.26089999079704285},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.25290000438690186}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.38124/ijisrt/26aug766","doi":"https://doi.org/10.38124/ijisrt/26aug766","is_oa":true,"landing_page_url":"https://doi.org/10.38124/ijisrt/26aug766","pdf_url":"https://www.ijisrt.com/assets/upload/files/IJISRT26AUG766.pdf","source":{"id":"https://openalex.org/S4210189963","display_name":"International Journal of Innovative Science and Research Technology (IJISRT)","issn_l":"2456-2165","issn":["2456-2165"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovative Science and Research Technology","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.38124/ijisrt/26aug766","doi":"https://doi.org/10.38124/ijisrt/26aug766","is_oa":true,"landing_page_url":"https://doi.org/10.38124/ijisrt/26aug766","pdf_url":"https://www.ijisrt.com/assets/upload/files/IJISRT26AUG766.pdf","source":{"id":"https://openalex.org/S4210189963","display_name":"International Journal of Innovative Science and Research Technology (IJISRT)","issn_l":"2456-2165","issn":["2456-2165"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovative Science and Research Technology","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.833299994468689,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7204247183.pdf","grobid_xml":"https://content.openalex.org/works/W7204247183.grobid-xml"},"referenced_works_count":9,"referenced_works":["https://openalex.org/W1721421031","https://openalex.org/W2038984978","https://openalex.org/W2106096361","https://openalex.org/W2593962681","https://openalex.org/W2912800036","https://openalex.org/W3011865798","https://openalex.org/W4367677000","https://openalex.org/W4387844721","https://openalex.org/W4404697243"],"related_works":["https://openalex.org/W7170201860","https://openalex.org/W6995856907","https://openalex.org/W7125933333","https://openalex.org/W4409997943","https://openalex.org/W7221379276","https://openalex.org/W7196934642","https://openalex.org/W3135249062","https://openalex.org/W4417158492","https://openalex.org/W4411802660","https://openalex.org/W7211963605"],"abstract_inverted_index":{"Purpose:":[0],"Employee":[1],"digital":[2,28],"competence":[3,29],"determines":[4],"whether":[5],"investments":[6],"in":[7,30],"platforms,":[8],"data,":[9],"and":[10,53,72,99],"automated":[11],"processes":[12],"are":[13],"translated":[14],"into":[15],"operational":[16],"value.":[17],"This":[18],"study":[19],"examines":[20],"five":[21],"organizational":[22],"conditions":[23],"associated":[24],"with":[25],"employees'":[26],"self-reported":[27],"a":[31,57],"Vietnamese":[32],"commercial":[33],"bank.":[34],"Design/methodology/approach":[35],"-":[36,89],"A":[37,78],"cross-sectional":[38],"survey":[39],"produced":[40],"270":[41],"responses.":[42],"Seventeen":[43],"cases":[44],"displayed":[45],"zero":[46],"variance":[47],"across":[48],"all":[49],"25":[50],"measurement":[51],"items":[52],"were":[54,76,93],"removed":[55],"using":[56],"prespecified":[58],"response-quality":[59],"rule,":[60],"yielding":[61],"253":[62],"valid":[63],"observations.":[64],"Reliability":[65],"analysis,":[66,69],"exploratory":[67,100],"factor":[68,101],"Pearson":[70],"correlations,":[71],"multiple":[73],"linear":[74],"regression":[75],"applied.":[77],"full-sample":[79],"sensitivity":[80],"test":[81],"assessed":[82],"the":[83,86,104],"robustness":[84],"of":[85],"findings.":[87],"Findings":[88],"All":[90],"six":[91],"scales":[92],"reliable":[94],"(Cronbach's":[95],"alpha":[96],"=":[97],".822-.877),":[98],"analysis":[102],"supported":[103],"intended":[105],"structure.":[106]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-08-27T00:00:00"}
