{"id":"https://openalex.org/W7204239846","doi":"https://doi.org/10.22495/rgcv16i3p6","title":"Model of risk governance in digital public sector projects: The case of Kazakhstan\u2019s electronic human resource management platform","display_name":"Model of risk governance in digital public sector projects: The case of Kazakhstan\u2019s electronic human resource management platform","publication_year":2026,"publication_date":"2026-08-26","ids":{"openalex":"https://openalex.org/W7204239846","doi":"https://doi.org/10.22495/rgcv16i3p6"},"language":"en","primary_location":{"id":"doi:10.22495/rgcv16i3p6","doi":"https://doi.org/10.22495/rgcv16i3p6","is_oa":true,"landing_page_url":"https://doi.org/10.22495/rgcv16i3p6","pdf_url":null,"source":{"id":"https://openalex.org/S2799221473","display_name":"Risk Governance and Control Financial Markets & Institutions","issn_l":"2077-429X","issn":["2077-429X","2077-4303"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310322050","host_organization_name":"Publishing house \"Virtus Interpress\"","host_organization_lineage":["https://openalex.org/P4310322050"],"host_organization_lineage_names":["Publishing house \"Virtus Interpress\""],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Risk Governance and Control Financial Markets &amp; Institutions","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.22495/rgcv16i3p6","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5027429771","display_name":"Leila Salykova","orcid":"https://orcid.org/0000-0003-0766-4363","observed_orcids":["https://orcid.org/0000-0003-0766-4363"]},"institutions":[{"id":"https://openalex.org/I4405257690","display_name":"Astana IT University","ror":"https://ror.org/05jnvbc31","country_code":"KZ","type":"education","lineage":["https://openalex.org/I4405257690"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Leila Salykova","raw_affiliation_strings":["Astana IT University"],"raw_orcid":"https://orcid.org/0000-0003-0766-4363","affiliations":[{"raw_affiliation_string":"Astana IT University","institution_ids":["https://openalex.org/I4405257690"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5002873325","display_name":"Rakhila Rakhmetova","orcid":"https://orcid.org/0000-0002-4079-244X","observed_orcids":["https://orcid.org/0000-0002-4079-244X","https://orcid.org/0000-0002-5153-0760"]},"institutions":[{"id":"https://openalex.org/I4405253802","display_name":"Kyzylorda Open University","ror":"https://ror.org/013vpa670","country_code":"KZ","type":"education","lineage":["https://openalex.org/I4405253802"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Rakhila Rakhmetova","raw_affiliation_strings":["Kyzylorda Open University"],"raw_orcid":"https://orcid.org/0000-0002-4079-244X","affiliations":[{"raw_affiliation_string":"Kyzylorda Open University","institution_ids":["https://openalex.org/I4405253802"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056705888","display_name":"Regina Andekina","orcid":"https://orcid.org/0000-0002-0740-0686","observed_orcids":["https://orcid.org/0000-0002-0740-0686"]},"institutions":[{"id":"https://openalex.org/I4405252679","display_name":"Academy of Public Administration under the President of the Republic of Kazakhstan","ror":"https://ror.org/03ef3sy26","country_code":"KZ","type":"education","lineage":["https://openalex.org/I4405252679"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Regina Andekina","raw_affiliation_strings":["Academy of Public Administration under the President of the Republic of Kazakhstan"],"raw_orcid":"https://orcid.org/0000-0002-0740-0686","affiliations":[{"raw_affiliation_string":"Academy of Public Administration under the President of the Republic of Kazakhstan","institution_ids":["https://openalex.org/I4405252679"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028989742","display_name":"Ainura Maxyutova","orcid":"https://orcid.org/0000-0003-4479-0414","observed_orcids":["https://orcid.org/0000-0003-4479-0414"]},"institutions":[{"id":"https://openalex.org/I4401200292","display_name":"Ministry of Science and Higher Education of the Republic of Kazakhstan","ror":"https://ror.org/05tyne317","country_code":"KZ","type":"government","lineage":["https://openalex.org/I4401200292"]},{"id":"https://openalex.org/I4405255559","display_name":"Institute of Economics","ror":"https://ror.org/0352k1g16","country_code":"KZ","type":"facility","lineage":["https://openalex.org/I4401200292","https://openalex.org/I4405255559"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Ainura Maxyutova","raw_affiliation_strings":["Institute of Economics of the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan"],"raw_orcid":"https://orcid.org/0000-0003-4479-0414","affiliations":[{"raw_affiliation_string":"Institute of Economics of the Science Committee of the Ministry of Science and Higher Education of the Republic of Kazakhstan","institution_ids":["https://openalex.org/I4401200292","https://openalex.org/I4405255559"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5094289254","display_name":"Marzhan Sembinova","orcid":"https://orcid.org/0009-0005-9966-0723","observed_orcids":["https://orcid.org/0009-0005-9966-0723"]},"institutions":[{"id":"https://openalex.org/I4405257690","display_name":"Astana IT University","ror":"https://ror.org/05jnvbc31","country_code":"KZ","type":"education","lineage":["https://openalex.org/I4405257690"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Marzhan Sembinova","raw_affiliation_strings":["Astana IT University"],"raw_orcid":"https://orcid.org/0009-0005-9966-0723","affiliations":[{"raw_affiliation_string":"Astana IT University","institution_ids":["https://openalex.org/I4405257690"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5139808455","display_name":"Mussabekov Zhandos","orcid":"https://orcid.org/0009-0002-4974-8864","observed_orcids":["https://orcid.org/0009-0002-4974-8864"]},"institutions":[{"id":"https://openalex.org/I4405257690","display_name":"Astana IT University","ror":"https://ror.org/05jnvbc31","country_code":"KZ","type":"education","lineage":["https://openalex.org/I4405257690"]}],"countries":["KZ"],"is_corresponding":false,"raw_author_name":"Zhandos Mussabekov","raw_affiliation_strings":["Astana IT University"],"raw_orcid":"https://orcid.org/0009-0002-4974-8864","affiliations":[{"raw_affiliation_string":"Astana IT University","institution_ids":["https://openalex.org/I4405257690"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.5801232,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"16","issue":"3","first_page":"66","last_page":"66"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8184000253677368,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.8184000253677368,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.13289999961853027,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13459","display_name":"Public Administration and Political Analysis","score":0.02850000001490116,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/risk-governance","display_name":"risk governance","score":0.9980000257492065},{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.6639999747276306},{"id":"https://openalex.org/keywords/kazakhstan","display_name":"Kazakhstan","score":0.6209999918937683},{"id":"https://openalex.org/keywords/iso-31000","display_name":"ISO 31000","score":0.9829999804496765},{"id":"https://openalex.org/keywords/agency-theory","display_name":"agency theory","score":0.9990000128746033},{"id":"https://openalex.org/keywords/optimism-bias","display_name":"optimism bias","score":0.675000011920929},{"id":"https://openalex.org/keywords/status-quo-bias","display_name":"status quo bias","score":0.9940000176429749},{"id":"https://openalex.org/keywords/interagency-coordination","display_name":"inter-agency coordination","score":0.8989999890327454},{"id":"https://openalex.org/keywords/emergent-risks","display_name":"emergent risks","score":0.9120000004768372},{"id":"https://openalex.org/keywords/ecological-model","display_name":"ecological model","score":0.6309999823570251},{"id":"https://openalex.org/keywords/risk-register","display_name":"risk register","score":0.5630000233650208},{"id":"https://openalex.org/keywords/risk-disclosure","display_name":"risk disclosure","score":0.6470000147819519},{"id":"https://openalex.org/keywords/user-adoption","display_name":"user adoption","score":0.7279999852180481},{"id":"https://openalex.org/keywords/institutional-inertia","display_name":"institutional inertia","score":0.5210000276565552}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6832000017166138},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.5846999883651733},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5332000255584717},{"id":"https://openalex.org/C32896092","wikidata":"https://www.wikidata.org/wiki/Q189447","display_name":"Risk management","level":2,"score":0.5266000032424927},{"id":"https://openalex.org/C2776748549","wikidata":"https://www.wikidata.org/wiki/Q201610","display_name":"Status quo","level":2,"score":0.4812000095844269},{"id":"https://openalex.org/C29122968","wikidata":"https://www.wikidata.org/wiki/Q1414816","display_name":"Incentive","level":2,"score":0.47209998965263367},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4323999881744385},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.42879998683929443},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.40149998664855957},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3919999897480011},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3538999855518341},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.3456000089645386},{"id":"https://openalex.org/C121297759","wikidata":"https://www.wikidata.org/wiki/Q7336284","display_name":"Risk management plan","level":4,"score":0.34209999442100525},{"id":"https://openalex.org/C147887874","wikidata":"https://www.wikidata.org/wiki/Q16252774","display_name":"Institutional theory","level":2,"score":0.3384000062942505},{"id":"https://openalex.org/C47936135","wikidata":"https://www.wikidata.org/wiki/Q294245","display_name":"New public management","level":3,"score":0.3294999897480011},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.31299999356269836},{"id":"https://openalex.org/C188087704","wikidata":"https://www.wikidata.org/wiki/Q369577","display_name":"Standardization","level":2,"score":0.3091000020503998},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.30799999833106995},{"id":"https://openalex.org/C186870795","wikidata":"https://www.wikidata.org/wiki/Q1114582","display_name":"IT risk","level":4,"score":0.30410000681877136},{"id":"https://openalex.org/C164403151","wikidata":"https://www.wikidata.org/wiki/Q7336280","display_name":"Risk management framework","level":4,"score":0.2971000075340271},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.29330000281333923},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.288100004196167},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.27639999985694885},{"id":"https://openalex.org/C2778221768","wikidata":"https://www.wikidata.org/wiki/Q8964474","display_name":"Risk governance","level":3,"score":0.27090001106262207},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.26980000734329224},{"id":"https://openalex.org/C201305675","wikidata":"https://www.wikidata.org/wiki/Q852998","display_name":"Stakeholder","level":2,"score":0.26759999990463257},{"id":"https://openalex.org/C200707436","wikidata":"https://www.wikidata.org/wiki/Q1053211","display_name":"Principal\u2013agent problem","level":3,"score":0.26649999618530273},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.26600000262260437},{"id":"https://openalex.org/C95609273","wikidata":"https://www.wikidata.org/wiki/Q5975208","display_name":"IT risk management","level":3,"score":0.26440000534057617},{"id":"https://openalex.org/C121426985","wikidata":"https://www.wikidata.org/wiki/Q591763","display_name":"Private sector","level":2,"score":0.2565000057220459}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.22495/rgcv16i3p6","doi":"https://doi.org/10.22495/rgcv16i3p6","is_oa":true,"landing_page_url":"https://doi.org/10.22495/rgcv16i3p6","pdf_url":null,"source":{"id":"https://openalex.org/S2799221473","display_name":"Risk Governance and Control Financial Markets & Institutions","issn_l":"2077-429X","issn":["2077-429X","2077-4303"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310322050","host_organization_name":"Publishing house \"Virtus Interpress\"","host_organization_lineage":["https://openalex.org/P4310322050"],"host_organization_lineage_names":["Publishing house \"Virtus Interpress\""],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Risk Governance and Control Financial Markets &amp; Institutions","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.22495/rgcv16i3p6","doi":"https://doi.org/10.22495/rgcv16i3p6","is_oa":true,"landing_page_url":"https://doi.org/10.22495/rgcv16i3p6","pdf_url":null,"source":{"id":"https://openalex.org/S2799221473","display_name":"Risk Governance and Control Financial Markets & Institutions","issn_l":"2077-429X","issn":["2077-429X","2077-4303"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","erih-plus","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310322050","host_organization_name":"Publishing house \"Virtus Interpress\"","host_organization_lineage":["https://openalex.org/P4310322050"],"host_organization_lineage_names":["Publishing house \"Virtus Interpress\""],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Risk Governance and Control Financial Markets &amp; Institutions","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.9200000166893005,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"},{"score":0.5378999710083008,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W639040412","https://openalex.org/W1029364628","https://openalex.org/W1519752238","https://openalex.org/W1792997539","https://openalex.org/W1969306485","https://openalex.org/W1979290264","https://openalex.org/W1983981789","https://openalex.org/W1998134118","https://openalex.org/W2095238174","https://openalex.org/W2095299437","https://openalex.org/W2148889331","https://openalex.org/W2161714261","https://openalex.org/W2205836349","https://openalex.org/W2254735081","https://openalex.org/W2396339611","https://openalex.org/W2752617332","https://openalex.org/W2955156490","https://openalex.org/W3122774179","https://openalex.org/W4232540967","https://openalex.org/W4240457739","https://openalex.org/W4387623313","https://openalex.org/W4399175301","https://openalex.org/W4399214374","https://openalex.org/W4399417909","https://openalex.org/W4400653421","https://openalex.org/W4412473949","https://openalex.org/W7116117785","https://openalex.org/W7130833506"],"related_works":["https://openalex.org/W7117586890","https://openalex.org/W4399908063","https://openalex.org/W4413876022","https://openalex.org/W7205017971","https://openalex.org/W4416009744","https://openalex.org/W7215200869","https://openalex.org/W4411251695","https://openalex.org/W7198490829","https://openalex.org/W4409519228","https://openalex.org/W4383751384"],"abstract_inverted_index":{"Risk":[0],"governance":[1,79,172],"has":[2],"become":[3],"a":[4,33,92,110],"central":[5],"concern":[6],"in":[7,50,191],"public":[8,51,85,98,166],"administration":[9,86,167],"as":[10,109,173],"governments":[11],"implement":[12],"complex":[13],"digital":[14,97,192],"transformation":[15,193],"projects":[16],"aimed":[17],"at":[18],"improving":[19,182],"service":[20],"delivery,":[21],"efficiency,":[22],"and":[23,41,62,88,127,138,153,177,188],"transparency.":[24],"Although":[25],"International":[26],"Organization":[27],"for":[28,36,95,181],"Standardization":[29],"(ISO)":[30],"31000":[31],"provides":[32],"structured":[34],"framework":[35,94],"identifying,":[37],"assessing,":[38],"treating,":[39],"monitoring,":[40],"communicating":[42],"risks,":[43],"its":[44],"procedural":[45],"orientation":[46],"may":[47],"be":[48],"insufficient":[49],"sector":[52,99],"environments":[53],"shaped":[54],"by":[55,169],"cognitive":[56],"biases,":[57],"institutional":[58,189],"inertia,":[59],"information":[60],"asymmetry,":[61],"misaligned":[63],"incentives":[64],"(Grimmelikhuijsen":[65],"et":[66],"al.,":[67],"2017;":[68],"ISO,":[69],"2018).":[70],"This":[71],"study":[72,163],"develops":[73],"an":[74,174],"ecological":[75],"model":[76],"of":[77,124],"risk":[78,136,171,184],"that":[80,134],"integrates":[81],"ISO":[82],"31000,":[83],"Behavioural":[84],"(BPA),":[87],"agency":[89],"theory":[90,168],"into":[91],"multi-layered":[93],"analysing":[96],"projects.":[100,194],"Using":[101],"Kazakhstan\u2019s":[102],"electronic":[103],"human":[104],"resource":[105],"management":[106],"(e-HRM)":[107],"platform":[108],"qualitative":[111],"single-case":[112],"study,":[113],"the":[114],"research":[115],"draws":[116],"on":[117],"document":[118],"analysis,":[119],"20":[120],"semi-structured":[121],"interviews,":[122],"observation":[123],"inter-agency":[125,150],"discussions,":[126],"descriptive":[128],"project-level":[129],"evidence.":[130],"The":[131,162],"findings":[132],"show":[133],"formal":[135],"registers":[137],"technical":[139],"safeguards":[140],"were":[141],"necessary":[142],"but":[143],"insufficient:":[144],"optimism":[145],"bias,":[146,149],"status":[147],"quo":[148],"coordination":[151,190],"problems,":[152],"vendor-government":[154],"incentive":[155],"misalignment":[156],"generated":[157],"emergent":[158],"risks":[159],"during":[160],"implementation.":[161],"contributes":[164],"to":[165],"conceptualising":[170],"adaptive":[175],"system":[176],"offers":[178],"practical":[179],"recommendations":[180],"accountability,":[183],"disclosure,":[185],"user":[186],"adoption,":[187]},"counts_by_year":[],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2026-08-27T00:00:00"}
