{"id":"https://openalex.org/W7204213985","doi":"https://doi.org/10.1007/s44282-026-00563-8","title":"Digital governance relates to perceived institutional integrity through government transparency and citizen satisfaction in post conflict Mogadishu Somalia","display_name":"Digital governance relates to perceived institutional integrity through government transparency and citizen satisfaction in post conflict Mogadishu Somalia","publication_year":2026,"publication_date":"2026-08-25","ids":{"openalex":"https://openalex.org/W7204213985","doi":"https://doi.org/10.1007/s44282-026-00563-8"},"language":"en","primary_location":{"id":"doi:10.1007/s44282-026-00563-8","doi":"https://doi.org/10.1007/s44282-026-00563-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44282-026-00563-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44282-026-00563-8.pdf","source":{"id":"https://openalex.org/S4387287972","display_name":"Discover Global Society","issn_l":"2731-9687","issn":["2731-9687"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Discover Global Society","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"gold","oa_url":"https://link.springer.com/content/pdf/10.1007/s44282-026-00563-8.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5120798127","display_name":"Mohamud Mohamed Alasso","orcid":"https://orcid.org/0009-0006-7758-8879","observed_orcids":["https://orcid.org/0009-0006-7758-8879"]},"institutions":[{"id":"https://openalex.org/I4210127735","display_name":"SIMAD University","ror":"https://ror.org/03dynh639","country_code":"SO","type":"education","lineage":["https://openalex.org/I4210127735"]}],"countries":["SO"],"is_corresponding":true,"raw_author_name":"Mohamud Mohamed Alasso","raw_affiliation_strings":["Faculty of Computing, SIMAD University, Mogadishu, Somalia"],"raw_orcid":"https://orcid.org/0009-0006-7758-8879","affiliations":[{"raw_affiliation_string":"Faculty of Computing, SIMAD University, Mogadishu, Somalia","institution_ids":["https://openalex.org/I4210127735"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075378718","display_name":"Abukar Mukhtar Omar","orcid":"https://orcid.org/0000-0003-3845-8976","observed_orcids":["https://orcid.org/0000-0003-3845-8976"]},"institutions":[{"id":"https://openalex.org/I4210127735","display_name":"SIMAD University","ror":"https://ror.org/03dynh639","country_code":"SO","type":"education","lineage":["https://openalex.org/I4210127735"]}],"countries":["SO"],"is_corresponding":false,"raw_author_name":"Abukar Mukhtar Omar","raw_affiliation_strings":["Graduate School, SIMAD University, Mogadishu, Somalia"],"raw_orcid":"https://orcid.org/0000-0003-3845-8976","affiliations":[{"raw_affiliation_string":"Graduate School, SIMAD University, Mogadishu, Somalia","institution_ids":["https://openalex.org/I4210127735"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5095955882","display_name":"Abdirahman Ibrahim Abdi","orcid":"https://orcid.org/0009-0004-2935-7510","observed_orcids":["https://orcid.org/0009-0004-2935-7510"]},"institutions":[{"id":"https://openalex.org/I4210127735","display_name":"SIMAD University","ror":"https://ror.org/03dynh639","country_code":"SO","type":"education","lineage":["https://openalex.org/I4210127735"]}],"countries":["SO"],"is_corresponding":true,"raw_author_name":"Abdirahman Ibrahim Abdi","raw_affiliation_strings":["Faculty of Education, SIMAD University, Mogadishu, Somalia"],"raw_orcid":"https://orcid.org/0009-0004-2935-7510","affiliations":[{"raw_affiliation_string":"Faculty of Education, SIMAD University, Mogadishu, Somalia","institution_ids":["https://openalex.org/I4210127735"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030050347","display_name":"Mohamud Ahmed Mohamed","orcid":"https://orcid.org/0009-0008-3247-8443","observed_orcids":["https://orcid.org/0009-0008-3247-8443"]},"institutions":[{"id":"https://openalex.org/I4210127735","display_name":"SIMAD University","ror":"https://ror.org/03dynh639","country_code":"SO","type":"education","lineage":["https://openalex.org/I4210127735"]}],"countries":["SO"],"is_corresponding":true,"raw_author_name":"Mohamud Ahmed Mohamed","raw_affiliation_strings":["Faculty of Management Sciences, SIMAD University, Mogadishu, Somalia"],"raw_orcid":"https://orcid.org/0009-0008-3247-8443","affiliations":[{"raw_affiliation_string":"Faculty of Management Sciences, SIMAD University, Mogadishu, Somalia","institution_ids":["https://openalex.org/I4210127735"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5030050347","https://openalex.org/A5095955882","https://openalex.org/A5120798127"],"corresponding_institution_ids":["https://openalex.org/I4210127735"],"apc_list":{"value":1390,"currency":"USD","value_usd":1390},"apc_paid":{"value":1390,"currency":"USD","value_usd":1390},"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.57925877,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"4","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11479","display_name":"Smart Cities and Technologies","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3322","display_name":"Urban Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/e-governance","display_name":"digital governance","score":1.0},{"id":"https://openalex.org/keywords/institutional-integrity","display_name":"institutional integrity","score":0.6800000071525574},{"id":"https://openalex.org/keywords/government-transparency","display_name":"government transparency","score":0.9900000095367432},{"id":"https://openalex.org/keywords/citizen-satisfaction","display_name":"citizen satisfaction","score":0.9929999709129333},{"id":"https://openalex.org/keywords/internet-use","display_name":"internet use","score":0.996999979019165},{"id":"https://openalex.org/keywords/post-conflict-countries","display_name":"post-conflict states","score":0.8730000257492065},{"id":"https://openalex.org/keywords/public-service-delivery","display_name":"public service delivery","score":0.7080000042915344},{"id":"https://openalex.org/keywords/institutional-theory","display_name":"institutional theory","score":0.6380000114440918},{"id":"https://openalex.org/keywords/expectation-confirmation-theory","display_name":"expectation confirmation theory","score":0.9829999804496765},{"id":"https://openalex.org/keywords/mogadishu","display_name":"Mogadishu","score":0.7739999890327454},{"id":"https://openalex.org/keywords/somalia","display_name":"Somalia","score":0.8420000076293945}],"concepts":[{"id":"https://openalex.org/C2780233690","wikidata":"https://www.wikidata.org/wiki/Q535347","display_name":"Transparency (behavior)","level":2,"score":0.8672000169754028},{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.5788999795913696},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5537999868392944},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5514000058174133},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.5414999723434448},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5364999771118164},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5267999768257141},{"id":"https://openalex.org/C2776007630","wikidata":"https://www.wikidata.org/wiki/Q2798912","display_name":"Accountability","level":2,"score":0.5260999798774719},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5072000026702881},{"id":"https://openalex.org/C2780526558","wikidata":"https://www.wikidata.org/wiki/Q1345314","display_name":"Good governance","level":3,"score":0.47040000557899475},{"id":"https://openalex.org/C147887874","wikidata":"https://www.wikidata.org/wiki/Q16252774","display_name":"Institutional theory","level":2,"score":0.38040000200271606},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.37869998812675476},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.37610000371932983},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.35659998655319214},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.34139999747276306},{"id":"https://openalex.org/C2778056439","wikidata":"https://www.wikidata.org/wiki/Q1273235","display_name":"e-participation","level":3,"score":0.34060001373291016},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.3370000123977661},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3278000056743622},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.32690000534057617},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.3109999895095825},{"id":"https://openalex.org/C2777221391","wikidata":"https://www.wikidata.org/wiki/Q720829","display_name":"Open government","level":3,"score":0.30329999327659607},{"id":"https://openalex.org/C2777976496","wikidata":"https://www.wikidata.org/wiki/Q541936","display_name":"Public participation","level":2,"score":0.28600001335144043},{"id":"https://openalex.org/C2778719706","wikidata":"https://www.wikidata.org/wiki/Q6501447","display_name":"Local government","level":2,"score":0.28279998898506165},{"id":"https://openalex.org/C2985272809","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"Digital government","level":3,"score":0.27559998631477356},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.2676999866962433},{"id":"https://openalex.org/C2780631258","wikidata":"https://www.wikidata.org/wiki/Q1633452","display_name":"Internet governance","level":3,"score":0.2628999948501587},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.2614000141620636}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/s44282-026-00563-8","doi":"https://doi.org/10.1007/s44282-026-00563-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44282-026-00563-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44282-026-00563-8.pdf","source":{"id":"https://openalex.org/S4387287972","display_name":"Discover Global Society","issn_l":"2731-9687","issn":["2731-9687"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Discover Global Society","raw_type":"journal-article"},{"id":"pmh:oai:doaj.org/article:c35a580bcd9747a5983c7b0a2ebba5c0","doi":null,"is_oa":false,"landing_page_url":"https://doaj.org/article/c35a580bcd9747a5983c7b0a2ebba5c0","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Discover Global Society, Vol 4, Iss 1 (2026)","raw_type":"article"}],"best_oa_location":{"id":"doi:10.1007/s44282-026-00563-8","doi":"https://doi.org/10.1007/s44282-026-00563-8","is_oa":true,"landing_page_url":"https://doi.org/10.1007/s44282-026-00563-8","pdf_url":"https://link.springer.com/content/pdf/10.1007/s44282-026-00563-8.pdf","source":{"id":"https://openalex.org/S4387287972","display_name":"Discover Global Society","issn_l":"2731-9687","issn":["2731-9687"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["cwts-core","doaj","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Discover Global Society","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":1.0,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7204213985.pdf","grobid_xml":"https://content.openalex.org/works/W7204213985.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W1570666886","https://openalex.org/W2105846236","https://openalex.org/W2110506823","https://openalex.org/W2181210351","https://openalex.org/W2809345306","https://openalex.org/W3000524255","https://openalex.org/W3125915370","https://openalex.org/W3210383951","https://openalex.org/W4390961691","https://openalex.org/W4399012012","https://openalex.org/W4406850060","https://openalex.org/W4410747057","https://openalex.org/W4412896577","https://openalex.org/W4412996856","https://openalex.org/W4414179419","https://openalex.org/W4415442773","https://openalex.org/W4415651248","https://openalex.org/W7116783098","https://openalex.org/W7117462547","https://openalex.org/W7127657692","https://openalex.org/W7165674191"],"related_works":["https://openalex.org/W7222316921","https://openalex.org/W7105178694","https://openalex.org/W4413475406","https://openalex.org/W7171839734","https://openalex.org/W6930463978","https://openalex.org/W7211872463","https://openalex.org/W7215492607","https://openalex.org/W4387134640","https://openalex.org/W7160624818","https://openalex.org/W7223064301"],"abstract_inverted_index":{"Digital":[0],"governance":[1,70,241],"is":[2],"increasingly":[3],"viewed":[4],"as":[5],"an":[6,108],"important":[7],"public-sector":[8],"reform":[9],"strategy":[10],"for":[11],"improving":[12],"transparency,":[13,58,245],"service":[14,247],"delivery,":[15],"citizen":[16,59,79,155,162],"satisfaction,":[17,60,156],"and":[18,35,61,81,88,117,141,154,161,185,192,202,216,228,249],"integrity-related":[19],"perceptions.":[20],"However,":[21,171],"empirical":[22],"evidence":[23,232],"from":[24,101,233],"post-conflict":[25,68],"states":[26],"remains":[27],"limited,":[28],"particularly":[29],"in":[30,65,104],"Somalia,":[31,106],"where":[32],"institutional":[33,63,169,181,250],"fragility":[34],"uneven":[36],"digital":[37,69,240],"infrastructure":[38],"continue":[39],"to":[40,130,223],"shape":[41],"citizens\u2019":[42],"experiences":[43],"with":[44,150,167,179],"public":[45],"services.":[46],"This":[47],"study":[48,209],"examined":[49],"the":[50,75,82,132],"relationships":[51],"among":[52],"perceived":[53,62,168,172,180],"e-service":[54,145,173],"efficiency,":[55],"government":[56,151,158,186],"activities":[57,152,159,187],"integrity":[64],"Mogadishu,":[66,105,234],"Somalia\u2019s":[67],"context.":[71],"It":[72],"also":[73],"assessed":[74],"mediating":[76,191,194],"role":[77],"of":[78,85,199],"satisfaction":[80,163,184],"moderating":[83,197],"roles":[84],"e-government":[86,200],"knowledge":[87,201],"internet":[89,203],"usage.":[90],"A":[91],"quantitative":[92],"cross-sectional":[93],"survey":[94],"design":[95],"was":[96,128,147,175],"employed.":[97],"Data":[98],"were":[99,164,205],"collected":[100],"487":[102],"respondents":[103],"using":[107],"online":[109],"Google":[110],"Form":[111],"questionnaire":[112],"between":[113],"2":[114],"March":[115],"2026":[116],"1":[118],"May":[119],"2026.":[120],"Partial":[121],"Least":[122],"Squares":[123],"Structural":[124],"Equation":[125],"Modeling":[126],"(PLS-SEM)":[127],"used":[129],"assess":[131],"measurement":[133],"model,":[134,227],"structural":[135],"relationships,":[136],"mediation":[137],"effects,":[138,140],"moderation":[139],"model":[142],"fit.":[143],"Perceived":[144],"efficiency":[146,174],"positively":[148,165],"associated":[149,166,178],"transparency":[153,160,188],"while":[157],"integrity.":[170,182],"not":[176,206],"directly":[177],"Citizen":[183],"showed":[189],"significant":[190],"serial":[193],"roles.":[195],"The":[196,208,236],"effects":[198],"usage":[204],"supported.":[207],"contributes":[210],"theoretically":[211],"by":[212,220,230],"integrating":[213],"Institutional":[214],"Theory":[215],"Expectation-Confirmation":[217],"Theory,":[218],"methodologically":[219],"applying":[221],"PLS-SEM":[222],"a":[224],"complex":[225],"mediation\u2013moderation":[226],"contextually":[229],"providing":[231],"Somalia.":[235],"findings":[237],"suggest":[238],"that":[239],"reforms":[242],"should":[243],"prioritize":[244],"citizen-centered":[246],"experiences,":[248],"accountability":[251],"alongside":[252],"technological":[253],"efficiency.":[254]},"counts_by_year":[],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2026-08-26T00:00:00"}
