{"id":"https://openalex.org/W7203821728","doi":"https://doi.org/10.1063/5.0285851","title":"Computational model for the design of chatbots applied to the health sector: CIE-10 case","display_name":"Computational model for the design of chatbots applied to the health sector: CIE-10 case","publication_year":2026,"publication_date":"2026-01-01","ids":{"openalex":"https://openalex.org/W7203821728","doi":"https://doi.org/10.1063/5.0285851"},"language":"en","primary_location":{"id":"doi:10.1063/5.0285851","doi":"https://doi.org/10.1063/5.0285851","is_oa":false,"landing_page_url":"https://doi.org/10.1063/5.0285851","pdf_url":null,"source":{"id":"https://openalex.org/S2764696622","display_name":"AIP conference proceedings","issn_l":"0094-243X","issn":["0094-243X","1551-7616","1935-0465"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320257","host_organization_name":"American Institute of Physics","host_organization_lineage":["https://openalex.org/P4310320257"],"host_organization_lineage_names":["American Institute of Physics"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AIP Conference Proceedings","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048555733","display_name":"Wilver Auccahuasi","orcid":"https://orcid.org/0000-0001-8820-4013","observed_orcids":["https://orcid.org/0000-0001-8820-4013"]},"institutions":[{"id":"https://openalex.org/I4387154245","display_name":"Universidad Aut\u00f3noma de Ica","ror":"https://ror.org/00bqrh472","country_code":"PE","type":"education","lineage":["https://openalex.org/I4387154245"]}],"countries":["PE"],"is_corresponding":true,"raw_author_name":"Wilver Auccahuasi","raw_affiliation_strings":["Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa","institution_ids":["https://openalex.org/I4387154245"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046949141","display_name":"Kitty Urbano","orcid":"https://orcid.org/0000-0003-2009-000X","observed_orcids":["https://orcid.org/0000-0003-2009-000X"]},"institutions":[{"id":"https://openalex.org/I263512288","display_name":"Universidad Cient\u00edfica del Sur","ror":"https://ror.org/04xr5we72","country_code":"PE","type":"education","lineage":["https://openalex.org/I263512288"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Kitty Urbano","raw_affiliation_strings":["Universidad Cient\u00edfica del Sur, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Cient\u00edfica del Sur, Lima, Per\u00fa","institution_ids":["https://openalex.org/I263512288"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5147455431","display_name":"Oscar Linares","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210165210","display_name":"Universidad Continental","ror":"https://ror.org/05rcf8d17","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210165210"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Oscar Linares","raw_affiliation_strings":["Universidad Continental, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Continental, Lima, Per\u00fa","institution_ids":["https://openalex.org/I4210165210"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035812004","display_name":"Karin Rojas","orcid":"https://orcid.org/0000-0002-6867-0778","observed_orcids":["https://orcid.org/0000-0002-6867-0778"]},"institutions":[{"id":"https://openalex.org/I4210148428","display_name":"Universidad Tecnol\u00f3gica del Per\u00fa","ror":"https://ror.org/0406pmf58","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210148428"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Karin Rojas","raw_affiliation_strings":["Universidad Tecnol\u00f3gica del Per\u00fa, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Tecnol\u00f3gica del Per\u00fa, Lima, Per\u00fa","institution_ids":["https://openalex.org/I4210148428"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5076378645","display_name":"Yoni Nicolas-Rojas","orcid":"https://orcid.org/0000-0001-6493-6084","observed_orcids":["https://orcid.org/0000-0001-6493-6084"]},"institutions":[{"id":"https://openalex.org/I65285256","display_name":"Pontificia Universidad Cat\u00f3lica del Per\u00fa","ror":"https://ror.org/00013q465","country_code":"PE","type":"education","lineage":["https://openalex.org/I65285256"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Yoni Nicolas-Rojas","raw_affiliation_strings":["Escuela Superior la Pontificia, Ayacucho, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Escuela Superior la Pontificia, Ayacucho, Per\u00fa","institution_ids":["https://openalex.org/I65285256"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035469771","display_name":"Tamara Pando-Ezcurra","orcid":"https://orcid.org/0000-0003-0301-3440","observed_orcids":["https://orcid.org/0000-0003-0301-3440"]},"institutions":[{"id":"https://openalex.org/I4387155770","display_name":"Universidad Privada Peruano Alemana","ror":"https://ror.org/00meyfe69","country_code":"PE","type":"education","lineage":["https://openalex.org/I4387155770"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Tamara Pando-Ezcurra","raw_affiliation_strings":["Universidad Privada Peruano Alemana, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Privada Peruano Alemana, Lima, Per\u00fa","institution_ids":["https://openalex.org/I4387155770"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5147661429","display_name":"Martin Campos-Martinez","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387154245","display_name":"Universidad Aut\u00f3noma de Ica","ror":"https://ror.org/00bqrh472","country_code":"PE","type":"education","lineage":["https://openalex.org/I4387154245"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Martin Campos-Martinez","raw_affiliation_strings":["Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa","institution_ids":["https://openalex.org/I4387154245"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092650349","display_name":"Humberto Quispe\u2013Pe\u00f1a","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387154245","display_name":"Universidad Aut\u00f3noma de Ica","ror":"https://ror.org/00bqrh472","country_code":"PE","type":"education","lineage":["https://openalex.org/I4387154245"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Humberto Quispe-Pe\u00f1a","raw_affiliation_strings":["Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa","institution_ids":["https://openalex.org/I4387154245"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5092648251","display_name":"Julia Sobrino-Mesias","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4387154245","display_name":"Universidad Aut\u00f3noma de Ica","ror":"https://ror.org/00bqrh472","country_code":"PE","type":"education","lineage":["https://openalex.org/I4387154245"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Julia Sobrino-Mesias","raw_affiliation_strings":["Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Aut\u00f3noma de Ica, Ica, Per\u00fa","institution_ids":["https://openalex.org/I4387154245"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5147502163","display_name":"Bethy Quintana-Tenorio","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I2802656227","display_name":"Universidad C\u00e9sar Vallejo","ror":"https://ror.org/0297axj39","country_code":"PE","type":"education","lineage":["https://openalex.org/I2802656227"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Bethy Quintana-Tenorio","raw_affiliation_strings":["Universidad C\u00e9sar Vallejo, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad C\u00e9sar Vallejo, Lima, Per\u00fa","institution_ids":["https://openalex.org/I2802656227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5070191189","display_name":"Gabriel Aiquipa","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210157948","display_name":"Universidad Tecnol\u00f3gica de Los Andes","ror":"https://ror.org/048gbrn88","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210157948"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Gabriel Aiquipa","raw_affiliation_strings":["Universidad Tecnol\u00f3gica de los Andes, Apurimac, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad Tecnol\u00f3gica de los Andes, Apurimac, Per\u00fa","institution_ids":["https://openalex.org/I4210157948"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5072917030","display_name":"Aly Auccahuasi","orcid":"https://orcid.org/0000-0001-5069-0415","observed_orcids":["https://orcid.org/0000-0001-5069-0415"]},"institutions":[{"id":"https://openalex.org/I4210144718","display_name":"Universidad de Ingenier\u00eda y Tecnolog\u00eda","ror":"https://ror.org/040gykh71","country_code":"PE","type":"education","lineage":["https://openalex.org/I4210144718"]}],"countries":["PE"],"is_corresponding":false,"raw_author_name":"Aly Auccahuasi","raw_affiliation_strings":["Universidad de Ingenier\u00eda y Tecnolog\u00eda, Lima, Per\u00fa"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidad de Ingenier\u00eda y Tecnolog\u00eda, Lima, Per\u00fa","institution_ids":["https://openalex.org/I4210144718"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":9,"corresponding_author_ids":["https://openalex.org/A5048555733"],"corresponding_institution_ids":["https://openalex.org/I4387154245"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"3513","issue":null,"first_page":"020091","last_page":"020091"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.8442000150680542,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11636","display_name":"Artificial Intelligence in Healthcare and Education","score":0.8442000150680542,"subfield":{"id":"https://openalex.org/subfields/2718","display_name":"Health Informatics"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11396","display_name":"Artificial Intelligence in Healthcare","score":0.08560000360012054,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.010400000028312206,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbots","display_name":"chatbots","score":0.9950000047683716},{"id":"https://openalex.org/keywords/icd-10","display_name":"ICD-10","score":0.8069999814033508},{"id":"https://openalex.org/keywords/disease-coding","display_name":"disease coding","score":0.8799999952316284},{"id":"https://openalex.org/keywords/medical-coding","display_name":"medical coding","score":0.8059999942779541},{"id":"https://openalex.org/keywords/chatbot-training","display_name":"chatbot training","score":0.6840000152587891},{"id":"https://openalex.org/keywords/health-information-retrieval","display_name":"medical information retrieval","score":0.6110000014305115},{"id":"https://openalex.org/keywords/health-information-systems","display_name":"health information systems","score":0.5789999961853027},{"id":"https://openalex.org/keywords/computational-model","display_name":"computational model","score":0.44699999690055847}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5720000267028809},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.32330000400543213},{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.30979999899864197},{"id":"https://openalex.org/C2776401178","wikidata":"https://www.wikidata.org/wiki/Q12050496","display_name":"Feature (linguistics)","level":2,"score":0.260699987411499},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.25589999556541443},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.2498999983072281},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.2386000007390976},{"id":"https://openalex.org/C66024118","wikidata":"https://www.wikidata.org/wiki/Q1122506","display_name":"Computational model","level":2,"score":0.23559999465942383},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.23559999465942383},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.23260000348091125}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1063/5.0285851","doi":"https://doi.org/10.1063/5.0285851","is_oa":false,"landing_page_url":"https://doi.org/10.1063/5.0285851","pdf_url":null,"source":{"id":"https://openalex.org/S2764696622","display_name":"AIP conference proceedings","issn_l":"0094-243X","issn":["0094-243X","1551-7616","1935-0465"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320257","host_organization_name":"American Institute of Physics","host_organization_lineage":["https://openalex.org/P4310320257"],"host_organization_lineage_names":["American Institute of Physics"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"AIP Conference Proceedings","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5683000087738037,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W3195813113","https://openalex.org/W3210049224","https://openalex.org/W3213485572","https://openalex.org/W4200497445","https://openalex.org/W4283384621","https://openalex.org/W4309313070","https://openalex.org/W4312123994","https://openalex.org/W4312223138","https://openalex.org/W4312673831","https://openalex.org/W4313432662"],"related_works":["https://openalex.org/W2979741292","https://openalex.org/W4405750402","https://openalex.org/W4390889368","https://openalex.org/W7217226674","https://openalex.org/W4416258673","https://openalex.org/W4390992186","https://openalex.org/W4404124525","https://openalex.org/W3116041582","https://openalex.org/W4384698957","https://openalex.org/W4404667492"],"abstract_inverted_index":{"Chatbots":[0],"are":[1],"being":[2],"widely":[3],"used":[4],"in":[5,17,52,55,70],"various":[6,11],"applications,":[7],"from":[8],"assistants":[9,16],"for":[10,35],"processes,":[12],"such":[13],"as":[14,24,96],"customer":[15],"the":[18,36,47,53,58,64,67,89,93,101,112],"early":[19],"stages":[20],"of":[21,40,49,60,75],"interaction,":[22],"working":[23],"first":[25],"filters.":[26],"In":[27],"this":[28],"paper":[29],"we":[30,99],"describe":[31],"a":[32,41,84,97],"computational":[33],"model":[34,113],"configuration":[37],"and":[38,116],"training":[39],"chatbots":[42,76],"exclusively":[43],"dedicated":[44],"to":[45,81,91,103,118],"learn":[46],"coding":[48,82],"diseases":[50],"found":[51],"ICD-10,":[54],"clinical":[56,108],"practice,":[57],"use":[59,74],"ICD-10":[61],"is":[62,110,114],"through":[63,83],"search":[65],"on":[66],"internet":[68],"or":[69],"printed":[71],"books.":[72],"The":[73],"will":[77],"allow":[78],"quick":[79],"access":[80],"few":[85],"key":[86],"questions,":[87],"allowing":[88],"chatbot":[90],"present":[92],"best":[94],"options,":[95],"result":[98],"have":[100],"procedures":[102],"configure":[104],"any":[105],"process":[106],"where":[107],"information":[109],"required,":[111],"replicable":[115],"scalable":[117],"different":[119],"areas.":[120]},"counts_by_year":[],"updated_date":"2026-11-08T12:12:28.789561","created_date":"2026-08-21T00:00:00"}