{"id":"https://openalex.org/W7203772663","doi":"https://doi.org/10.11591/ijict.v15i3.pp975-985","title":"QSUMeMarket: a decision support system framework for smes to process customer orders","display_name":"QSUMeMarket: a decision support system framework for smes to process customer orders","publication_year":2026,"publication_date":"2026-08-19","ids":{"openalex":"https://openalex.org/W7203772663","doi":"https://doi.org/10.11591/ijict.v15i3.pp975-985"},"language":"en","primary_location":{"id":"doi:10.11591/ijict.v15i3.pp975-985","doi":"https://doi.org/10.11591/ijict.v15i3.pp975-985","is_oa":true,"landing_page_url":"https://doi.org/10.11591/ijict.v15i3.pp975-985","pdf_url":"https://ijict.iaescore.com/index.php/IJICT/article/download/21733/13353","source":{"id":"https://openalex.org/S2764683969","display_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","issn_l":"2252-8776","issn":["2252-8776","2722-2616"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315009","host_organization_name":"Institute of Advanced Engineering and Science (IAES)","host_organization_lineage":["https://openalex.org/P4310315009"],"host_organization_lineage_names":["Institute of Advanced Engineering and Science (IAES)"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://ijict.iaescore.com/index.php/IJICT/article/download/21733/13353","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5007061150","display_name":"Winston G. Domingo","orcid":"https://orcid.org/0000-0003-2516-7491","observed_orcids":["https://orcid.org/0000-0003-2516-7491"]},"institutions":[{"id":"https://openalex.org/I2800644709","display_name":"Quirino State University","ror":"https://ror.org/03sdprd87","country_code":"PH","type":"education","lineage":["https://openalex.org/I2800644709"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Winston G. Domingo","raw_affiliation_strings":["Quirino State University-Maddela Campus"],"raw_orcid":"https://orcid.org/0000-0003-2516-7491","affiliations":[{"raw_affiliation_string":"Quirino State University-Maddela Campus","institution_ids":["https://openalex.org/I2800644709"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043156093","display_name":"Jennifer A. Gamay MIT","orcid":"https://orcid.org/0009-0006-8615-2209","observed_orcids":["https://orcid.org/0009-0006-8615-2209"]},"institutions":[{"id":"https://openalex.org/I4405261049","display_name":"Southern Isabela Medical Center","ror":"https://ror.org/04p9rdr48","country_code":"PH","type":"healthcare","lineage":["https://openalex.org/I4405261049"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Jennifer A. Gamay","raw_affiliation_strings":["Southern Isabela Medical Center"],"raw_orcid":"https://orcid.org/0009-0006-8615-2209","affiliations":[{"raw_affiliation_string":"Southern Isabela Medical Center","institution_ids":["https://openalex.org/I4405261049"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079834474","display_name":"Virdi C. Gonzales","orcid":"https://orcid.org/0009-0001-3911-6663","observed_orcids":["https://orcid.org/0009-0001-3911-6663"]},"institutions":[{"id":"https://openalex.org/I4405261049","display_name":"Southern Isabela Medical Center","ror":"https://ror.org/04p9rdr48","country_code":"PH","type":"healthcare","lineage":["https://openalex.org/I4405261049"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Virdi C. Gonzales","raw_affiliation_strings":["Southern Isabela Medical Center"],"raw_orcid":"https://orcid.org/0009-0001-3911-6663","affiliations":[{"raw_affiliation_string":"Southern Isabela Medical Center","institution_ids":["https://openalex.org/I4405261049"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5116037620","display_name":"Selino S. Malunao","orcid":"https://orcid.org/0009-0000-2642-634X","observed_orcids":["https://orcid.org/0009-0000-2642-634X"]},"institutions":[{"id":"https://openalex.org/I2800644709","display_name":"Quirino State University","ror":"https://ror.org/03sdprd87","country_code":"PH","type":"education","lineage":["https://openalex.org/I2800644709"]}],"countries":["PH"],"is_corresponding":false,"raw_author_name":"Selino S. Malunao","raw_affiliation_strings":["Quirino State University-Maddela Campus"],"raw_orcid":"https://orcid.org/0009-0000-2642-634X","affiliations":[{"raw_affiliation_string":"Quirino State University-Maddela Campus","institution_ids":["https://openalex.org/I2800644709"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"15","issue":"3","first_page":"975","last_page":"975"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11734","display_name":"Decision Support System Applications","score":0.95169997215271,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11734","display_name":"Decision Support System Applications","score":0.95169997215271,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13681","display_name":"Engineering and Information Technology","score":0.046799998730421066,"subfield":{"id":"https://openalex.org/subfields/1712","display_name":"Software"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/decision-support-system","display_name":"decision support system","score":0.9750000238418579},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.9079999923706055},{"id":"https://openalex.org/keywords/customer-order-processing","display_name":"customer order processing","score":0.9509999752044678},{"id":"https://openalex.org/keywords/point-of-sale","display_name":"point of sale","score":0.7279999852180481},{"id":"https://openalex.org/keywords/inventory-management","display_name":"inventory management","score":0.9819999933242798},{"id":"https://openalex.org/keywords/financial-reporting","display_name":"financial reporting","score":0.8349999785423279},{"id":"https://openalex.org/keywords/web-based-system","display_name":"web-based system","score":0.722000002861023},{"id":"https://openalex.org/keywords/software-quality-evaluation","display_name":"software quality assessment","score":0.7089999914169312}],"concepts":[{"id":"https://openalex.org/C160713754","wikidata":"https://www.wikidata.org/wiki/Q1389965","display_name":"Maintainability","level":2,"score":0.6008999943733215},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5932000279426575},{"id":"https://openalex.org/C63000827","wikidata":"https://www.wikidata.org/wiki/Q3080428","display_name":"Software portability","level":2,"score":0.5552999973297119},{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.5422000288963318},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.5094000101089478},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.48510000109672546},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.45010000467300415},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.4034000039100647},{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.375},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.35120001435279846},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.34290000796318054},{"id":"https://openalex.org/C75684735","wikidata":"https://www.wikidata.org/wiki/Q858810","display_name":"Big data","level":2,"score":0.33399999141693115},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.3328999876976013},{"id":"https://openalex.org/C48306297","wikidata":"https://www.wikidata.org/wiki/Q7554352","display_name":"Software quality management","level":5,"score":0.3312000036239624},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.3296000063419342},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.3228999972343445},{"id":"https://openalex.org/C176035894","wikidata":"https://www.wikidata.org/wiki/Q7554350","display_name":"Software quality control","level":5,"score":0.31700000166893005},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3068000078201294},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.30219998955726624},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.29109999537467957},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.27900001406669617},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.2759000062942505},{"id":"https://openalex.org/C24756922","wikidata":"https://www.wikidata.org/wiki/Q1757694","display_name":"Data quality","level":3,"score":0.2721000015735626},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.2721000015735626},{"id":"https://openalex.org/C123551368","wikidata":"https://www.wikidata.org/wiki/Q7122888","display_name":"Package development process","level":5,"score":0.2540000081062317},{"id":"https://openalex.org/C187191949","wikidata":"https://www.wikidata.org/wiki/Q1138496","display_name":"Profiling (computer programming)","level":2,"score":0.2533999979496002},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.2524000108242035}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.11591/ijict.v15i3.pp975-985","doi":"https://doi.org/10.11591/ijict.v15i3.pp975-985","is_oa":true,"landing_page_url":"https://doi.org/10.11591/ijict.v15i3.pp975-985","pdf_url":"https://ijict.iaescore.com/index.php/IJICT/article/download/21733/13353","source":{"id":"https://openalex.org/S2764683969","display_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","issn_l":"2252-8776","issn":["2252-8776","2722-2616"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315009","host_organization_name":"Institute of Advanced Engineering and Science (IAES)","host_organization_lineage":["https://openalex.org/P4310315009"],"host_organization_lineage_names":["Institute of Advanced Engineering and Science (IAES)"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.11591/ijict.v15i3.pp975-985","doi":"https://doi.org/10.11591/ijict.v15i3.pp975-985","is_oa":true,"landing_page_url":"https://doi.org/10.11591/ijict.v15i3.pp975-985","pdf_url":"https://ijict.iaescore.com/index.php/IJICT/article/download/21733/13353","source":{"id":"https://openalex.org/S2764683969","display_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","issn_l":"2252-8776","issn":["2252-8776","2722-2616"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315009","host_organization_name":"Institute of Advanced Engineering and Science (IAES)","host_organization_lineage":["https://openalex.org/P4310315009"],"host_organization_lineage_names":["Institute of Advanced Engineering and Science (IAES)"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Informatics and Communication Technology (IJ-ICT)","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7203772663.pdf","grobid_xml":"https://content.openalex.org/works/W7203772663.grobid-xml"},"referenced_works_count":21,"referenced_works":["https://openalex.org/W2010341775","https://openalex.org/W2338504118","https://openalex.org/W2783415681","https://openalex.org/W2793700932","https://openalex.org/W2886823083","https://openalex.org/W2938980938","https://openalex.org/W3138539272","https://openalex.org/W3157669375","https://openalex.org/W3192010230","https://openalex.org/W3192760253","https://openalex.org/W3199935062","https://openalex.org/W3202029777","https://openalex.org/W4205771235","https://openalex.org/W4214840082","https://openalex.org/W4312541500","https://openalex.org/W4381162649","https://openalex.org/W4387735127","https://openalex.org/W4388430109","https://openalex.org/W4390035561","https://openalex.org/W4393861089","https://openalex.org/W4407061504"],"related_works":["https://openalex.org/W7083578220","https://openalex.org/W4387735127","https://openalex.org/W4313415707","https://openalex.org/W1122306932","https://openalex.org/W7220488007","https://openalex.org/W2919190698","https://openalex.org/W2149927285","https://openalex.org/W2157209130","https://openalex.org/W2217916905","https://openalex.org/W4318612020"],"abstract_inverted_index":{"With":[0],"the":[1,48,53,82,128,142],"progression":[2],"of":[3,9,23,59,81],"big":[4],"data":[5],"analytics":[6],"(BDA),":[7],"point":[8],"sale":[10],"(PoS)":[11],"could":[12],"be":[13],"amalgamated":[14],"with":[15,127,144],"an":[16],"inventory":[17],"management":[18],"(IM)":[19],"system.":[20],"The":[21,57,71,88],"problem":[22],"SMEs":[24],"is":[25,134,156],"to":[26,46,139,165],"generate":[27],"a":[28,42,60],"financial":[29],"report":[30],"only":[31],"using":[32],"simple":[33],"calculations":[34],"based":[35],"on":[36],"income":[37],"and":[38,51,64,111,122,147,155,167],"expenses.":[39],"To":[40],"develop":[41],"web-based":[43],"computerized":[44],"system":[45],"solve":[47],"problems":[49],"encountered":[50],"ease":[52],"marketing":[54],"office\u2019s":[55],"operations.":[56],"used":[58],"descriptive":[61],"research":[62],"design":[63],"software":[65,74,89,143],"development":[66],"life":[67],"cycle":[68],"(SDLC)":[69],"methodology.":[70],"ISO/EIC":[72],"25010:2011":[73],"quality":[75],"standard":[76],"was":[77],"chosen":[78],"as":[79],"one":[80],"most":[83],"comprehensive":[84],"software-quality":[85],"evaluation":[86],"models.":[87],"performs":[90],"exceptionally":[91],"well":[92],"in":[93,119],"several":[94],"key":[95],"areas,":[96],"including":[97],"performance":[98],"efficiency":[99],"(4.00),":[100],"usability":[101],"(3.94),":[102],"portability":[103],"(3.89),":[104],"compatibility":[105],"(3.83),":[106],"security":[107],"(3.80),":[108],"maintainability":[109],"(3.70),":[110],"reliability":[112],"(3.67).":[113],"These":[114],"ratings":[115],"highlight":[116],"its":[117,169],"strengths":[118],"speed,":[120],"security,":[121],"overall":[123],"user":[124,145],"experience.":[125],"However,":[126],"lowest":[129],"score":[130],"being":[131],"3.44,":[132],"there":[133],"still":[135],"potential":[136],"for":[137,158],"improvement":[138],"better":[140],"align":[141],"needs":[146],"business":[148],"objectives.":[149],"While":[150],"it":[151],"meets":[152],"industry":[153],"standards":[154],"suitable":[157],"practical":[159],"use,":[160],"ongoing":[161],"enhancements":[162],"are":[163],"essential":[164],"sustain":[166],"elevate":[168],"quality.":[170]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-08-20T00:00:00"}