{"id":"https://openalex.org/W7203663388","doi":"https://doi.org/10.61436/rietm/v5i3.pp264-279","title":"Analysis of Student Sentiment towards the Gratispol Program Using Support Vector Machine (SVM) and TF-IDF Algorithms","display_name":"Analysis of Student Sentiment towards the Gratispol Program Using Support Vector Machine (SVM) and TF-IDF Algorithms","publication_year":2026,"publication_date":"2026-08-18","ids":{"openalex":"https://openalex.org/W7203663388","doi":"https://doi.org/10.61436/rietm/v5i3.pp264-279"},"language":"en","primary_location":{"id":"doi:10.61436/rietm/v5i3.pp264-279","doi":"https://doi.org/10.61436/rietm/v5i3.pp264-279","is_oa":true,"landing_page_url":"https://doi.org/10.61436/rietm/v5i3.pp264-279","pdf_url":null,"source":{"id":"https://openalex.org/S4387997385","display_name":"Research in Education Technology and Multiculture","issn_l":"3025-6763","issn":["3025-6763"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Research in Education, Technology, and Multiculture","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.61436/rietm/v5i3.pp264-279","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5139340902","display_name":"Kristian Vandi Hermawan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4405253510","display_name":"STMIK Widya Cipta Dharma","ror":"https://ror.org/00rjza670","country_code":"ID","type":"nonprofit","lineage":["https://openalex.org/I4405253510"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Kristian Vandi Hermawan","raw_affiliation_strings":["STMIK Widya Cipta Dharma"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"STMIK Widya Cipta Dharma","institution_ids":["https://openalex.org/I4405253510"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5035846947","display_name":"Heny Pratiwi","orcid":"https://orcid.org/0000-0003-3785-5398","observed_orcids":["https://orcid.org/0000-0003-3785-5398"]},"institutions":[{"id":"https://openalex.org/I4405253510","display_name":"STMIK Widya Cipta Dharma","ror":"https://ror.org/00rjza670","country_code":"ID","type":"nonprofit","lineage":["https://openalex.org/I4405253510"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Heny Pratiwi","raw_affiliation_strings":["STMIK Widya Cipta Dharma"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"STMIK Widya Cipta Dharma","institution_ids":["https://openalex.org/I4405253510"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045258576","display_name":"Ahmad Fahrijal Pukeng","orcid":"https://orcid.org/0000-0002-1703-0527","observed_orcids":["https://orcid.org/0000-0002-1703-0527"]},"institutions":[{"id":"https://openalex.org/I4405253510","display_name":"STMIK Widya Cipta Dharma","ror":"https://ror.org/00rjza670","country_code":"ID","type":"nonprofit","lineage":["https://openalex.org/I4405253510"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Ahmad Fahrijal Pukeng","raw_affiliation_strings":["STMIK Widya Cipta Dharma"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"STMIK Widya Cipta Dharma","institution_ids":["https://openalex.org/I4405253510"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405253510"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"3","first_page":"264","last_page":"279"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13373","display_name":"Data Mining and Machine Learning Applications","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13910","display_name":"Computational and Text Analysis Methods","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/instagram-comments","display_name":"Instagram comments","score":0.949999988079071},{"id":"https://openalex.org/keywords/higher-education-finance","display_name":"higher education funding","score":0.4860000014305115},{"id":"https://openalex.org/keywords/student-perceptions","display_name":"student perceptions","score":0.48899999260902405},{"id":"https://openalex.org/keywords/fund-disbursement-delays","display_name":"fund disbursement delays","score":0.675000011920929},{"id":"https://openalex.org/keywords/east-kalimantan","display_name":"East Kalimantan","score":0.765999972820282},{"id":"https://openalex.org/keywords/indobert","display_name":"IndoBERT","score":0.5389999747276306},{"id":"https://openalex.org/keywords/tf-idf","display_name":"TF-IDF","score":0.7450000047683716},{"id":"https://openalex.org/keywords/support-vector-machine","display_name":"support vector machine","score":0.8209999799728394},{"id":"https://openalex.org/keywords/smote","display_name":"SMOTE","score":0.6660000085830688},{"id":"https://openalex.org/keywords/gridsearchcv","display_name":"GridSearchCV","score":0.4950000047683716}],"concepts":[{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.7210000157356262},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6525999903678894},{"id":"https://openalex.org/C12267149","wikidata":"https://www.wikidata.org/wiki/Q282453","display_name":"Support vector machine","level":2,"score":0.6510999798774719},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5776000022888184},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.4115000069141388},{"id":"https://openalex.org/C11413529","wikidata":"https://www.wikidata.org/wiki/Q8366","display_name":"Algorithm","level":1,"score":0.4050999879837036},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.35120001435279846},{"id":"https://openalex.org/C147859227","wikidata":"https://www.wikidata.org/wiki/Q294217","display_name":"Public sector","level":2,"score":0.3431999981403351},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.32919999957084656},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.3073999881744385},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.2888000011444092},{"id":"https://openalex.org/C137293760","wikidata":"https://www.wikidata.org/wiki/Q3621696","display_name":"Language model","level":2,"score":0.28139999508857727},{"id":"https://openalex.org/C109986646","wikidata":"https://www.wikidata.org/wiki/Q546113","display_name":"Public policy","level":2,"score":0.27970001101493835},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.2768999934196472},{"id":"https://openalex.org/C204321447","wikidata":"https://www.wikidata.org/wiki/Q30642","display_name":"Natural language processing","level":1,"score":0.27390000224113464},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.2590999901294708},{"id":"https://openalex.org/C110083411","wikidata":"https://www.wikidata.org/wiki/Q1744628","display_name":"Statistical classification","level":2,"score":0.25360000133514404},{"id":"https://openalex.org/C2987496018","wikidata":"https://www.wikidata.org/wiki/Q1860","display_name":"English language","level":2,"score":0.2522999942302704},{"id":"https://openalex.org/C5395021","wikidata":"https://www.wikidata.org/wiki/Q1061410","display_name":"Program evaluation","level":2,"score":0.25110000371932983}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.61436/rietm/v5i3.pp264-279","doi":"https://doi.org/10.61436/rietm/v5i3.pp264-279","is_oa":true,"landing_page_url":"https://doi.org/10.61436/rietm/v5i3.pp264-279","pdf_url":null,"source":{"id":"https://openalex.org/S4387997385","display_name":"Research in Education Technology and Multiculture","issn_l":"3025-6763","issn":["3025-6763"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Research in Education, Technology, and Multiculture","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.61436/rietm/v5i3.pp264-279","doi":"https://doi.org/10.61436/rietm/v5i3.pp264-279","is_oa":true,"landing_page_url":"https://doi.org/10.61436/rietm/v5i3.pp264-279","pdf_url":null,"source":{"id":"https://openalex.org/S4387997385","display_name":"Research in Education Technology and Multiculture","issn_l":"3025-6763","issn":["3025-6763"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Research in Education, Technology, and Multiculture","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Quality education","id":"https://metadata.un.org/sdg/4","score":0.975600004196167}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W4414854810","https://openalex.org/W7216337044","https://openalex.org/W7140565912","https://openalex.org/W4414306190","https://openalex.org/W4410044041","https://openalex.org/W4412984686","https://openalex.org/W4416342667","https://openalex.org/W7135078170","https://openalex.org/W4407774025","https://openalex.org/W7082436193"],"abstract_inverted_index":{"Public":[0],"policy":[1],"in":[2,83,146,178],"the":[3,11,19,24,43,47,50,74,131,155,172,180,183],"education":[4,81],"sector":[5],"requires":[6],"continuous":[7],"evaluation":[8],"to":[9,62,136],"ensure":[10],"effectiveness":[12],"of":[13,27,46,52,78,163,175,182],"its":[14],"implementation,":[15],"one":[16],"example":[17],"being":[18],"Gratispol":[20,184],"Program":[21],"organized":[22],"by":[23,121,142],"Provincial":[25,173],"Government":[26,174],"East":[28,84,176],"Kalimantan.":[29,85],"Student":[30],"opinions":[31],"on":[32,67,73],"this":[33],"program":[34],"are":[35],"widely":[36],"expressed":[37],"through":[38,110],"Instagram":[39,76],"comment":[40],"sections.":[41],"However,":[42],"unstructured":[44],"nature":[45],"data":[48,87],"and":[49,101,124],"presence":[51],"informal":[53],"language":[54],"make":[55],"manual":[56],"analysis":[57],"difficult.":[58],"This":[59],"study":[60],"aims":[61],"analyze":[63],"student":[64,164],"sentiment":[65,117],"based":[66],"539":[68],"comments":[69,139,151],"from":[70,134],"21":[71],"posts":[72],"official":[75],"accounts":[77],"14":[79],"higher":[80],"institutions":[82],"The":[86,112],"were":[88,140],"initially":[89],"labeled":[90],"using":[91,96,99,104],"IndoBERT,":[92],"manually":[93],"validated,":[94],"extracted":[95],"TF-IDF,":[97],"balanced":[98],"SMOTE,":[100],"then":[102],"classified":[103],"a":[105],"linear-kernel":[106],"SVM":[107],"algorithm":[108],"optimized":[109],"GridSearchCV.":[111],"results":[113],"show":[114],"that":[115,166],"neutral":[116],"dominates":[118],"(50.5%),":[119],"followed":[120],"negative":[122],"(28.9%)":[123],"positive":[125,150],"(20.6%)":[126],"sentiment.":[127],"Parameter":[128],"optimization":[129],"increased":[130],"model's":[132],"accuracy":[133],"62.96%":[135],"67.90%.":[137],"Negative":[138],"dominated":[141],"complaints":[143],"about":[144],"delays":[145],"fund":[147],"disbursement,":[148],"while":[149],"contained":[152],"appreciation":[153],"for":[154,171],"program.":[156],"These":[157],"findings":[158],"provide":[159],"an":[160],"empirical":[161],"picture":[162],"perceptions":[165],"can":[167],"serve":[168],"as":[169],"input":[170],"Kalimantan":[177],"improving":[179],"implementation":[181],"Program.":[185]},"counts_by_year":[],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2026-08-19T00:00:00"}
