{"id":"https://openalex.org/W7203557212","doi":"https://doi.org/10.2139/ssrn.7291556","title":"Trust, Structural Readiness, and Institutionalized Use: Explaining Adoption of Mandatory Digital Government Systems","display_name":"Trust, Structural Readiness, and Institutionalized Use: Explaining Adoption of Mandatory Digital Government Systems","publication_year":2026,"publication_date":"2026-01-01","ids":{"openalex":"https://openalex.org/W7203557212","doi":"https://doi.org/10.2139/ssrn.7291556"},"language":"en","primary_location":{"id":"doi:10.2139/ssrn.7291556","doi":"https://doi.org/10.2139/ssrn.7291556","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.7291556","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},"volume":null,"type":"preprint","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.2139/ssrn.7291556","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063592469","display_name":"Dedy Syamsuar","orcid":"https://orcid.org/0000-0002-2374-9546","observed_orcids":["https://orcid.org/0000-0002-2374-9546"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Dedy Syamsuar","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5110502757","display_name":"Deden Witarsyah","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Deden Witarsyah","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-8102-0326","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5147243668","display_name":"Muttaqin Sharif","orcid":"https://orcid.org/0009-0001-5609-569X","observed_orcids":["https://orcid.org/0009-0001-5609-569X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Muttaqin Sharif","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0009-0001-5609-569X","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063323561","display_name":"Yesi Novaria Kunang","orcid":"https://orcid.org/0000-0001-8285-4023","observed_orcids":["https://orcid.org/0000-0001-8285-4023"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"yesi kunang","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-8285-4023","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5017595413","display_name":"Udsanee Pakdeetrakulwong","orcid":"https://orcid.org/0000-0001-9986-982X","observed_orcids":["https://orcid.org/0000-0001-9986-982X"]},"institutions":[{"id":"https://openalex.org/I4210139698","display_name":"Nakhon Pathom Rajabhat University","ror":"https://ror.org/03y12yp46","country_code":"TH","type":"education","lineage":["https://openalex.org/I4210139698"]}],"countries":["TH"],"is_corresponding":false,"raw_author_name":"udsanee pakdeetrakulwong","raw_affiliation_strings":["Nakhon Pathom Rajabhat University"],"raw_orcid":"https://orcid.org/0000-0001-9986-982X","affiliations":[{"raw_affiliation_string":"Nakhon Pathom Rajabhat University","institution_ids":["https://openalex.org/I4210139698"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007833106","display_name":"Omid Ameri Sianaki","orcid":"https://orcid.org/0000-0001-8289-3452","observed_orcids":["https://orcid.org/0000-0001-8289-3452"]},"institutions":[{"id":"https://openalex.org/I71270174","display_name":"Victoria University","ror":"https://ror.org/04j757h98","country_code":"AU","type":"education","lineage":["https://openalex.org/I71270174"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Omid Ameri Sianaki","raw_affiliation_strings":["Victoria University"],"raw_orcid":"https://orcid.org/0000-0001-8289-3452","affiliations":[{"raw_affiliation_string":"Victoria University","institution_ids":["https://openalex.org/I71270174"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5063592469"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.5425000190734863,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.5425000190734863,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.4553000032901764,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-sector-employment","display_name":"public sector employees","score":0.640999972820282},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.7310000061988831},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.8450000286102295},{"id":"https://openalex.org/keywords/structural-readiness","display_name":"structural readiness","score":0.671999990940094},{"id":"https://openalex.org/keywords/utaut","display_name":"UTAUT","score":0.8600000143051147},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":0.9020000100135803},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":0.9929999709129333},{"id":"https://openalex.org/keywords/behavioral-intention","display_name":"behavioral intention","score":0.9509999752044678},{"id":"https://openalex.org/keywords/facilitating-conditions","display_name":"facilitating conditions","score":0.8610000014305115},{"id":"https://openalex.org/keywords/governance-infrastructure","display_name":"governance infrastructure","score":0.7570000290870667},{"id":"https://openalex.org/keywords/public-sector-digitalization","display_name":"public sector digitalization","score":0.4519999921321869}],"concepts":[{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.9077000021934509},{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.7037000060081482},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5741999745368958},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.541100025177002},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5360999703407288},{"id":"https://openalex.org/C2985272809","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"Digital government","level":3,"score":0.5083000063896179},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.47200000286102295},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4521999955177307},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.44429999589920044},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.3741999864578247},{"id":"https://openalex.org/C170007233","wikidata":"https://www.wikidata.org/wiki/Q211017","display_name":"E-Government","level":3,"score":0.36230000853538513},{"id":"https://openalex.org/C100001284","wikidata":"https://www.wikidata.org/wiki/Q2248246","display_name":"Public economics","level":1,"score":0.34450000524520874},{"id":"https://openalex.org/C109986646","wikidata":"https://www.wikidata.org/wiki/Q546113","display_name":"Public policy","level":2,"score":0.3224000036716461},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.31349998712539673},{"id":"https://openalex.org/C173481278","wikidata":"https://www.wikidata.org/wiki/Q7257997","display_name":"Survey research","level":2,"score":0.30309998989105225},{"id":"https://openalex.org/C147887874","wikidata":"https://www.wikidata.org/wiki/Q16252774","display_name":"Institutional theory","level":2,"score":0.2969000041484833},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.2939999997615814},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.2915000021457672},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.2867000102996826},{"id":"https://openalex.org/C133925201","wikidata":"https://www.wikidata.org/wiki/Q188419","display_name":"Life expectancy","level":3,"score":0.2831000089645386},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.28029999136924744},{"id":"https://openalex.org/C2986592023","wikidata":"https://www.wikidata.org/wiki/Q1802419","display_name":"State government","level":3,"score":0.2718999981880188},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.26980000734329224},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.2542000114917755},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.25}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.2139/ssrn.7291556","doi":"https://doi.org/10.2139/ssrn.7291556","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.7291556","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"}],"best_oa_location":{"id":"doi:10.2139/ssrn.7291556","doi":"https://doi.org/10.2139/ssrn.7291556","is_oa":true,"landing_page_url":"https://doi.org/10.2139/ssrn.7291556","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"posted-content"},"sustainable_development_goals":[{"display_name":"Peace, justice, and strong institutions","score":0.6207000017166138,"id":"https://metadata.un.org/sdg/16"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W7140141829","https://openalex.org/W4318540219","https://openalex.org/W4293479086","https://openalex.org/W4414493824","https://openalex.org/W4405971730","https://openalex.org/W7164842890","https://openalex.org/W7154474252","https://openalex.org/W7152353187","https://openalex.org/W4408202188","https://openalex.org/W4361760696"],"abstract_inverted_index":null,"counts_by_year":[],"updated_date":"2026-11-09T13:22:03.289127","created_date":"2026-08-16T00:00:00"}
