{"id":"https://openalex.org/W7203550089","doi":"https://doi.org/10.15640/jthm.v14p3","title":"Human Resource Management Practices and Workforce Challenges in Rwanda\u2019s Hospitality and Tourism Industry","display_name":"Human Resource Management Practices and Workforce Challenges in Rwanda\u2019s Hospitality and Tourism Industry","publication_year":2026,"publication_date":"2026-08-13","ids":{"openalex":"https://openalex.org/W7203550089","doi":"https://doi.org/10.15640/jthm.v14p3"},"language":"en","primary_location":{"id":"doi:10.15640/jthm.v14p3","doi":"https://doi.org/10.15640/jthm.v14p3","is_oa":true,"landing_page_url":"https://doi.org/10.15640/jthm.v14p3","pdf_url":null,"source":{"id":"https://openalex.org/S4210196288","display_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","issn_l":"2333-6021","issn":["2333-6021","2333-603X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://doi.org/10.15640/jthm.v14p3","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058146419","display_name":"Emmanuel Nsabimana","orcid":"https://orcid.org/0009-0003-3185-085X","observed_orcids":["https://orcid.org/0009-0003-3185-085X","https://orcid.org/0009-0001-7367-5602"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Emmanuel Nsabimana","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0009-0003-3185-085X","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038894717","display_name":"Denys Uwimpuhwe","orcid":"https://orcid.org/0009-0000-9126-1385","observed_orcids":["https://orcid.org/0009-0000-9126-1385"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Denys Uwimpuhwe","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0009-0000-9126-1385","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5147231679","display_name":"John Ntahemuka","orcid":"https://orcid.org/0009-0003-9792-2166","observed_orcids":["https://orcid.org/0009-0003-9792-2166"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"John Ntahemuka","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0009-0003-9792-2166","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.3624,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.98098859,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12415","display_name":"Employer Branding and e-HRM","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/human-resource-management-practices","display_name":"human resource management practices","score":0.9589999914169312},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.7559999823570251},{"id":"https://openalex.org/keywords/tourism-industry","display_name":"tourism industry","score":0.9089999794960022},{"id":"https://openalex.org/keywords/rwanda","display_name":"Rwanda","score":0.6869999766349792},{"id":"https://openalex.org/keywords/workforce-challenges","display_name":"workforce challenges","score":0.7459999918937683},{"id":"https://openalex.org/keywords/employment-contracts","display_name":"employment contracts","score":0.7580000162124634},{"id":"https://openalex.org/keywords/employee-benefits","display_name":"employee benefits","score":0.8289999961853027},{"id":"https://openalex.org/keywords/skills-mismatch","display_name":"skills mismatch","score":0.9909999966621399},{"id":"https://openalex.org/keywords/graduate-preparedness","display_name":"graduate preparedness","score":0.9430000185966492},{"id":"https://openalex.org/keywords/workforce-development","display_name":"workforce development","score":0.8659999966621399}],"concepts":[{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.84579998254776},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6643999814987183},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6581000089645386},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.6108999848365784},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.5769000053405762},{"id":"https://openalex.org/C2777042776","wikidata":"https://www.wikidata.org/wiki/Q4583103","display_name":"Preparedness","level":2,"score":0.5692999958992004},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.5371999740600586},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.5217999815940857},{"id":"https://openalex.org/C2779968149","wikidata":"https://www.wikidata.org/wiki/Q8034851","display_name":"Workforce development","level":3,"score":0.5031999945640564},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4869000017642975},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.46369999647140503},{"id":"https://openalex.org/C155663085","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Workforce planning","level":3,"score":0.4586000144481659},{"id":"https://openalex.org/C2779777834","wikidata":"https://www.wikidata.org/wiki/Q4202277","display_name":"Enforcement","level":2,"score":0.4357999861240387},{"id":"https://openalex.org/C189705334","wikidata":"https://www.wikidata.org/wiki/Q15816013","display_name":"Hospitality management studies","level":3,"score":0.37040001153945923},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.35260000824928284},{"id":"https://openalex.org/C38104776","wikidata":"https://www.wikidata.org/wiki/Q932071","display_name":"Industrial relations","level":2,"score":0.3262999951839447},{"id":"https://openalex.org/C56995899","wikidata":"https://www.wikidata.org/wiki/Q1126687","display_name":"Focus group","level":2,"score":0.3188999891281128},{"id":"https://openalex.org/C2777247013","wikidata":"https://www.wikidata.org/wiki/Q5038939","display_name":"Career development","level":2,"score":0.31189998984336853},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.3098999857902527},{"id":"https://openalex.org/C27415008","wikidata":"https://www.wikidata.org/wiki/Q7256382","display_name":"Psychological intervention","level":2,"score":0.2994999885559082},{"id":"https://openalex.org/C15302153","wikidata":"https://www.wikidata.org/wiki/Q470863","display_name":"Employability","level":2,"score":0.2989000082015991},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.28540000319480896},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.2775000035762787},{"id":"https://openalex.org/C2780571617","wikidata":"https://www.wikidata.org/wiki/Q2072185","display_name":"Workforce management","level":3,"score":0.2766999900341034},{"id":"https://openalex.org/C2776687071","wikidata":"https://www.wikidata.org/wiki/Q5265193","display_name":"Destinations","level":3,"score":0.26089999079704285},{"id":"https://openalex.org/C2779056439","wikidata":"https://www.wikidata.org/wiki/Q476713","display_name":"Expatriate","level":2,"score":0.2587999999523163},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.2567000091075897},{"id":"https://openalex.org/C188897","wikidata":"https://www.wikidata.org/wiki/Q5333508","display_name":"Economic impact analysis","level":2,"score":0.2549999952316284},{"id":"https://openalex.org/C206345919","wikidata":"https://www.wikidata.org/wiki/Q20380951","display_name":"Resource (disambiguation)","level":2,"score":0.2547999918460846},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2547000050544739}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.15640/jthm.v14p3","doi":"https://doi.org/10.15640/jthm.v14p3","is_oa":true,"landing_page_url":"https://doi.org/10.15640/jthm.v14p3","pdf_url":null,"source":{"id":"https://openalex.org/S4210196288","display_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","issn_l":"2333-6021","issn":["2333-6021","2333-603X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.15640/jthm.v14p3","doi":"https://doi.org/10.15640/jthm.v14p3","is_oa":true,"landing_page_url":"https://doi.org/10.15640/jthm.v14p3","pdf_url":null,"source":{"id":"https://openalex.org/S4210196288","display_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","issn_l":"2333-6021","issn":["2333-6021","2333-603X"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"INTERNATIONAL JOURNAL OF GENDER & WOMEN S STUDIES","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":1.0,"id":"https://metadata.un.org/sdg/8"},{"display_name":"Reduced inequalities","score":0.4074000120162964,"id":"https://metadata.un.org/sdg/10"}],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","score":0.7462323904037476,"id":"https://metadata.un.org/sdg/8"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1965707289","https://openalex.org/W2017319780","https://openalex.org/W2036559660","https://openalex.org/W2087751782","https://openalex.org/W2088035114","https://openalex.org/W2133171497","https://openalex.org/W2152501795","https://openalex.org/W2963736536","https://openalex.org/W3017797672","https://openalex.org/W3209225029","https://openalex.org/W4394980169","https://openalex.org/W4403102349","https://openalex.org/W4404011463","https://openalex.org/W4409993064","https://openalex.org/W4414156777","https://openalex.org/W7125523397","https://openalex.org/W7203550089"],"related_works":["https://openalex.org/W7216805875","https://openalex.org/W4390973574","https://openalex.org/W4214620624","https://openalex.org/W7155215353","https://openalex.org/W4285704814","https://openalex.org/W4406747227","https://openalex.org/W4409979143","https://openalex.org/W7217185813","https://openalex.org/W1899779142","https://openalex.org/W4416823730"],"abstract_inverted_index":{"Rwanda\u2019s":[0],"hospitality":[1,67],"and":[2,14,25,37,53,64,68,90,115,130,136,153,168,174],"tourism":[3,69,166],"industry":[4,116,137,175],"has":[5],"experienced":[6],"rapid":[7],"growth,":[8],"increasing":[9],"demand":[10],"for":[11,144],"a":[12,106],"skilled":[13],"stable":[15],"workforce.":[16],"This":[17],"study":[18,140],"examines":[19],"Human":[20],"Resource":[21],"Management":[22],"(HRM)":[23],"practices":[24],"workforce":[26,108,148,180],"challenges":[27],"within":[28],"the":[29,84,142],"sector,":[30],"with":[31,56,79],"particular":[32],"focus":[33],"on":[34,160],"employment":[35,88,151],"conditions":[36],"their":[38],"broader":[39],"operational":[40],"implications.":[41],"A":[42],"mixed-methods":[43],"approach":[44],"was":[45],"employed,":[46],"combining":[47],"survey":[48],"data":[49],"from":[50],"156":[51],"managers":[52,101],"296":[54],"employees":[55,82],"semi-structured":[57],"interviews":[58],"involving":[59],"policymakers,":[60],"sector":[61],"association":[62],"representatives,":[63],"principals":[65],"of":[66,81,86,94,100,127],"schools.":[70],"The":[71,139],"findings":[72],"reveal":[73],"persistent":[74],"gaps":[75],"in":[76,163],"HRM":[77,161],"practices,":[78,124,152],"66.2%":[80],"reporting":[83],"absence":[85],"formal":[87],"contracts":[89],"72.0%":[91],"indicating":[92],"lack":[93],"essential":[95],"benefits.":[96],"In":[97],"addition,":[98],"70.5%":[99],"identified":[102],"skills":[103],"mismatch":[104],"as":[105],"major":[107],"challenge,":[109],"reflecting":[110],"tensions":[111],"between":[112,133,147],"graduate":[113],"preparedness":[114],"expectations.":[117],"Qualitative":[118],"insights":[119,170],"further":[120],"highlight":[121],"cost-driven":[122],"hiring":[123],"weak":[125],"enforcement":[126],"labour":[128],"regulations,":[129],"limited":[131],"coordination":[132],"education":[134],"institutions":[135],"stakeholders.":[138],"underscores":[141],"need":[143],"improved":[145],"alignment":[146],"development":[149],"systems,":[150],"institutional":[154],"governance.":[155],"It":[156],"contributes":[157],"empirical":[158],"evidence":[159],"dynamics":[162],"an":[164],"emerging":[165],"destination":[167],"provides":[169],"to":[171],"inform":[172],"policy":[173],"interventions":[176],"aimed":[177],"at":[178],"strengthening":[179],"management.":[181]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2026-08-16T00:00:00"}