{"id":"https://openalex.org/W7166312385","doi":"https://doi.org/10.31004/riggs.v5i2.10111","title":"Evaluasi Penerimaan Aplikasi SIMAYANG Menggunakan Model Unified Theory of Acceptance and Use of Technology (UTAUT) pada Pelanggan Rumah Tangga di Perumda Tirta Mayang Kota Jambi","display_name":"Evaluasi Penerimaan Aplikasi SIMAYANG Menggunakan Model Unified Theory of Acceptance and Use of Technology (UTAUT) pada Pelanggan Rumah Tangga di Perumda Tirta Mayang Kota Jambi","publication_year":2026,"publication_date":"2026-06-16","ids":{"openalex":"https://openalex.org/W7166312385","doi":"https://doi.org/10.31004/riggs.v5i2.10111"},"language":"id","primary_location":{"id":"doi:10.31004/riggs.v5i2.10111","doi":"https://doi.org/10.31004/riggs.v5i2.10111","is_oa":true,"landing_page_url":"https://doi.org/10.31004/riggs.v5i2.10111","pdf_url":"https://journal.ilmudata.co.id/index.php/RIGGS/article/download/10111/7357","source":{"id":"https://openalex.org/S4387283608","display_name":"RIGGS Journal of Artificial Intelligence and Digital Business","issn_l":"2963-914X","issn":["2963-914X","2963-9298"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315283","host_organization_name":"Universitas Pahlawan Tuanku Tambusai","host_organization_lineage":["https://openalex.org/P4310315283"],"host_organization_lineage_names":["Universitas Pahlawan Tuanku Tambusai"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"RIGGS: Journal of Artificial Intelligence and Digital Business","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W7166312385"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://journal.ilmudata.co.id/index.php/RIGGS/article/download/10111/7357","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5139503252","display_name":"Hanny Saussan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I147791725","display_name":"Universitas Jambi","ror":"https://ror.org/00g1w3j30","country_code":"ID","type":"education","lineage":["https://openalex.org/I147791725"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Hanny Saussan","raw_affiliation_strings":["Universitas Jambi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Jambi","institution_ids":["https://openalex.org/I147791725"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5093905302","display_name":"Dewi Lestari","orcid":"https://orcid.org/0009-0004-2195-2200","observed_orcids":["https://orcid.org/0009-0004-2195-2200"]},"institutions":[{"id":"https://openalex.org/I147791725","display_name":"Universitas Jambi","ror":"https://ror.org/00g1w3j30","country_code":"ID","type":"education","lineage":["https://openalex.org/I147791725"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Dewi Lestari","raw_affiliation_strings":["Univeristas Jambi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Univeristas Jambi","institution_ids":["https://openalex.org/I147791725"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5143487452","display_name":"Rudi Nata","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I147791725","display_name":"Universitas Jambi","ror":"https://ror.org/00g1w3j30","country_code":"ID","type":"education","lineage":["https://openalex.org/I147791725"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Rudi Nata","raw_affiliation_strings":["Universitas Jambi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universitas Jambi","institution_ids":["https://openalex.org/I147791725"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I147791725"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"2","first_page":"8678","last_page":"8689"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.000699999975040555,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14416","display_name":"Health, Technology, Consumer Behavior","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/utaut","display_name":"UTAUT","score":0.9160000085830688},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.9419999718666077},{"id":"https://openalex.org/keywords/digital-public-services","display_name":"digital public services","score":0.6690000295639038},{"id":"https://openalex.org/keywords/performance-expectancy","display_name":"performance expectancy","score":0.675000011920929},{"id":"https://openalex.org/keywords/effort-expectancy","display_name":"effort expectancy","score":0.9990000128746033},{"id":"https://openalex.org/keywords/social-influence","display_name":"social influence","score":0.9909999966621399},{"id":"https://openalex.org/keywords/facilitating-conditions","display_name":"facilitating conditions","score":0.9150000214576721},{"id":"https://openalex.org/keywords/behavioral-intention","display_name":"behavioral intention","score":0.9810000061988831},{"id":"https://openalex.org/keywords/use-behavior","display_name":"use behavior","score":0.9430000185966492},{"id":"https://openalex.org/keywords/experience","display_name":"experience","score":0.32899999618530273},{"id":"https://openalex.org/keywords/age","display_name":"age","score":0.527999997138977},{"id":"https://openalex.org/keywords/water-utilities","display_name":"water utilities","score":0.6420000195503235}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.48570001125335693},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.47530001401901245},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.42410001158714294},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.32919999957084656},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.2969000041484833},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.295199990272522},{"id":"https://openalex.org/C2780346085","wikidata":"https://www.wikidata.org/wiki/Q7884986","display_name":"Unified theory of acceptance and use of technology","level":3,"score":0.2581000030040741},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.24410000443458557},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.24400000274181366},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.22579999268054962}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.31004/riggs.v5i2.10111","doi":"https://doi.org/10.31004/riggs.v5i2.10111","is_oa":true,"landing_page_url":"https://doi.org/10.31004/riggs.v5i2.10111","pdf_url":"https://journal.ilmudata.co.id/index.php/RIGGS/article/download/10111/7357","source":{"id":"https://openalex.org/S4387283608","display_name":"RIGGS Journal of Artificial Intelligence and Digital Business","issn_l":"2963-914X","issn":["2963-914X","2963-9298"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315283","host_organization_name":"Universitas Pahlawan Tuanku Tambusai","host_organization_lineage":["https://openalex.org/P4310315283"],"host_organization_lineage_names":["Universitas Pahlawan Tuanku Tambusai"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"RIGGS: Journal of Artificial Intelligence and Digital Business","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.31004/riggs.v5i2.10111","doi":"https://doi.org/10.31004/riggs.v5i2.10111","is_oa":true,"landing_page_url":"https://doi.org/10.31004/riggs.v5i2.10111","pdf_url":"https://journal.ilmudata.co.id/index.php/RIGGS/article/download/10111/7357","source":{"id":"https://openalex.org/S4387283608","display_name":"RIGGS Journal of Artificial Intelligence and Digital Business","issn_l":"2963-914X","issn":["2963-914X","2963-9298"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310315283","host_organization_name":"Universitas Pahlawan Tuanku Tambusai","host_organization_lineage":["https://openalex.org/P4310315283"],"host_organization_lineage_names":["Universitas Pahlawan Tuanku Tambusai"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"RIGGS: Journal of Artificial Intelligence and Digital Business","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7166312385.pdf","grobid_xml":"https://content.openalex.org/works/W7166312385.grobid-xml"},"referenced_works_count":7,"referenced_works":["https://openalex.org/W2100379340","https://openalex.org/W4390022866","https://openalex.org/W4396702620","https://openalex.org/W4407562702","https://openalex.org/W4412586166","https://openalex.org/W4415343942","https://openalex.org/W7153970993"],"related_works":["https://openalex.org/W3033399805","https://openalex.org/W7077049638","https://openalex.org/W7167560146","https://openalex.org/W7037573454","https://openalex.org/W2971697845","https://openalex.org/W4415771684","https://openalex.org/W4389144636","https://openalex.org/W7125881538","https://openalex.org/W3036270460","https://openalex.org/W2958952577"],"abstract_inverted_index":{"Transformasi":[0],"digital":[1,40,210],"dalam":[2,221],"pelayanan":[3],"publik":[4,209],"mendorong":[5],"berbagai":[6,46],"instansi":[7],"untuk":[8,61,73],"mengadopsi":[9],"sistem":[10],"informasi":[11],"berbasis":[12,126],"teknologi":[13,67],"guna":[14],"meningkatkan":[15],"efektivitas,":[16],"efisiensi,":[17],"dan":[18,51,144,149,157,162,179,185],"kualitas":[19],"layanan":[20,39,208,227],"kepada":[21],"masyarakat.":[22],"Salah":[23],"satu":[24],"implementasinya":[25],"adalah":[26],"aplikasi":[27,53,79],"SIMAYANG":[28,54,80],"yang":[29,64,76,104,172,194],"dikembangkan":[30],"oleh":[31,68],"PERUMDA":[32,216],"Tirta":[33,217],"Mayang":[34,218],"Kota":[35,219],"Jambi":[36,220],"sebagai":[37],"media":[38],"bagi":[41,215],"pelanggan.":[42],"Meskipun":[43],"telah":[44],"menyediakan":[45],"fitur":[47],"pelayanan,":[48],"tingkat":[49],"adopsi":[50,226],"penggunaan":[52],"masih":[55],"belum":[56],"optimal":[57],"sehingga":[58],"diperlukan":[59],"evaluasi":[60],"mengetahui":[62],"faktor-faktor":[63,75],"memengaruhi":[65,77],"penerimaan":[66,78,224],"pengguna.":[69],"Penelitian":[70,96],"ini":[71,198],"bertujuan":[72],"menganalisis":[74],"pada":[81,206],"pelanggan":[82],"rumah":[83],"tangga":[84],"menggunakan":[85,97,106,121],"model":[86,204],"Unified":[87],"Theory":[88],"of":[89,93,187],"Acceptance":[90],"and":[91],"Use":[92],"Technology":[94],"(UTAUT).":[95],"pendekatan":[98],"kuantitatif":[99],"dengan":[100,131],"melibatkan":[101],"384":[102],"responden":[103],"dipilih":[105],"teknik":[107],"purposive":[108],"sampling.":[109],"Pengumpulan":[110],"data":[111,120],"dilakukan":[112],"melalui":[113],"penyebaran":[114],"kuesioner":[115],"berskala":[116],"Likert,":[117],"sedangkan":[118,154],"analisis":[119],"metode":[122],"Structural":[123],"Equation":[124],"Modeling":[125],"Partial":[127],"Least":[128],"Squares":[129],"(SEM-PLS)":[130],"bantuan":[132],"perangkat":[133],"lunak":[134],"SmartPLS.":[135],"Hasil":[136],"penelitian":[137,197],"menunjukkan":[138,192],"bahwa":[139],"performance":[140],"expectancy,":[141,143],"effort":[142],"social":[145],"influence":[146],"berpengaruh":[147,160],"positif":[148,161],"signifikan":[150,163],"terhadap":[151,164,202],"behavioral":[152,158],"intention,":[153],"facilitating":[155,177],"conditions":[156,178],"intention":[159],"use":[165,180,188],"behavior.":[166],"Pada":[167],"variabel":[168],"moderasi,":[169],"hanya":[170],"experience":[171],"terbukti":[173],"memperkuat":[174],"hubungan":[175],"antara":[176],"behavior,":[181],"sementara":[182],"moderasi":[183],"age":[184],"voluntariness":[186],"sebagian":[189],"besar":[190],"tidak":[191],"pengaruh":[193],"signifikan.":[195],"Temuan":[196],"memberikan":[199],"kontribusi":[200],"empiris":[201],"pengembangan":[203],"UTAUT":[205],"konteks":[207],"serta":[211],"dapat":[212],"menjadi":[213],"dasar":[214],"merumuskan":[222],"strategi":[223],"peningkatan":[225],"digital.":[228]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-06-28T00:00:00"}