{"id":"https://openalex.org/W7162497828","doi":"https://doi.org/10.1142/s0219877026500239","title":"The Evolution of Digital Consumer Trust Formation: A Study Across BRICS+Nations","display_name":"The Evolution of Digital Consumer Trust Formation: A Study Across BRICS+Nations","publication_year":2026,"publication_date":"2026-05-27","ids":{"openalex":"https://openalex.org/W7162497828","doi":"https://doi.org/10.1142/s0219877026500239"},"language":"en","primary_location":{"id":"doi:10.1142/s0219877026500239","doi":"https://doi.org/10.1142/s0219877026500239","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219877026500239","pdf_url":null,"source":{"id":"https://openalex.org/S149146142","display_name":"International Journal of Innovation and Technology Management","issn_l":"0219-8770","issn":["0219-8770","1793-6950"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation and Technology Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5107189579","display_name":"SHIBAHATHULLA TK","orcid":"https://orcid.org/0009-0004-8228-4525","observed_orcids":["https://orcid.org/0009-0004-8228-4525"]},"institutions":[{"id":"https://openalex.org/I171210897","display_name":"Aligarh Muslim University","ror":"https://ror.org/03kw9gc02","country_code":"IN","type":"education","lineage":["https://openalex.org/I171210897"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"T. K. Shibahathulla","raw_affiliation_strings":["Department of Commerce, Aligarh Muslim University, Aligarh, Uttar Pradesh 202002, India"],"raw_orcid":"https://orcid.org/0009-0004-8228-4525","affiliations":[{"raw_affiliation_string":"Department of Commerce, Aligarh Muslim University, Aligarh, Uttar Pradesh 202002, India","institution_ids":["https://openalex.org/I171210897"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5137123540","display_name":"Mohammed Ashraf Ali","orcid":"https://orcid.org/0000-0002-6698-9734","observed_orcids":["https://orcid.org/0000-0002-6698-9734"]},"institutions":[{"id":"https://openalex.org/I171210897","display_name":"Aligarh Muslim University","ror":"https://ror.org/03kw9gc02","country_code":"IN","type":"education","lineage":["https://openalex.org/I171210897"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Mohammed Ashraf Ali","raw_affiliation_strings":["Department of Commerce, Aligarh Muslim University, Aligarh, Uttar Pradesh 202002, India"],"raw_orcid":"https://orcid.org/0000-0002-6698-9734","affiliations":[{"raw_affiliation_string":"Department of Commerce, Aligarh Muslim University, Aligarh, Uttar Pradesh 202002, India","institution_ids":["https://openalex.org/I171210897"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I171210897"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.34796068,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9901999831199646,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.004399999976158142,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.0012000000569969416,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust-formation","display_name":"trust formation","score":0.9330000281333923},{"id":"https://openalex.org/keywords/online-platforms","display_name":"digital platforms","score":0.6700000166893005},{"id":"https://openalex.org/keywords/emerging-markets","display_name":"emerging markets","score":0.8339999914169312},{"id":"https://openalex.org/keywords/brics-countries","display_name":"BRICS countries","score":0.9010000228881836},{"id":"https://openalex.org/keywords/trust-theory","display_name":"trust theory","score":0.7680000066757202},{"id":"https://openalex.org/keywords/socio-technical-model","display_name":"socio-technical model","score":0.9340000152587891},{"id":"https://openalex.org/keywords/technology-infrastructure","display_name":"technological infrastructure","score":0.8199999928474426},{"id":"https://openalex.org/keywords/institutional-factors","display_name":"institutional factors","score":0.968999981880188},{"id":"https://openalex.org/keywords/cross-cultural-comparison","display_name":"cross-cultural comparison","score":0.8569999933242798},{"id":"https://openalex.org/keywords/customer-segmentation","display_name":"customer segmentation","score":0.906000018119812},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.6729999780654907},{"id":"https://openalex.org/keywords/risk-perception","display_name":"risk perception","score":0.6830000281333923},{"id":"https://openalex.org/keywords/digital-ecosystems","display_name":"digital ecosystems","score":0.5669999718666077}],"concepts":[{"id":"https://openalex.org/C37228920","wikidata":"https://www.wikidata.org/wiki/Q1307600","display_name":"Experiential learning","level":2,"score":0.5616999864578247},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5407000184059143},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.5210999846458435},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5026999711990356},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.49720001220703125},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.49410000443458557},{"id":"https://openalex.org/C163355716","wikidata":"https://www.wikidata.org/wiki/Q2154783","display_name":"Risk perception","level":3,"score":0.4661000072956085},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4196999967098236},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.4043000042438507},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.3862999975681305},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.3797000050544739},{"id":"https://openalex.org/C121087249","wikidata":"https://www.wikidata.org/wiki/Q546395","display_name":"Emerging markets","level":2,"score":0.3732999861240387},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.357699990272522},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.34940001368522644},{"id":"https://openalex.org/C2777527080","wikidata":"https://www.wikidata.org/wiki/Q3557311","display_name":"Digital ecosystem","level":2,"score":0.34880000352859497},{"id":"https://openalex.org/C2780009758","wikidata":"https://www.wikidata.org/wiki/Q6804172","display_name":"Measure (data warehouse)","level":2,"score":0.3246000111103058},{"id":"https://openalex.org/C147887874","wikidata":"https://www.wikidata.org/wiki/Q16252774","display_name":"Institutional theory","level":2,"score":0.3181999921798706},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.3059999942779541},{"id":"https://openalex.org/C96405632","wikidata":"https://www.wikidata.org/wiki/Q1128416","display_name":"Consumer confidence index","level":2,"score":0.30079999566078186},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.29600000381469727},{"id":"https://openalex.org/C89600930","wikidata":"https://www.wikidata.org/wiki/Q1423946","display_name":"Segmentation","level":2,"score":0.29019999504089355},{"id":"https://openalex.org/C83804111","wikidata":"https://www.wikidata.org/wiki/Q1063558","display_name":"Behavioral pattern","level":2,"score":0.2743000090122223},{"id":"https://openalex.org/C2778334786","wikidata":"https://www.wikidata.org/wiki/Q1586270","display_name":"Variation (astronomy)","level":2,"score":0.27140000462532043},{"id":"https://openalex.org/C207267971","wikidata":"https://www.wikidata.org/wiki/Q120208","display_name":"Emerging technologies","level":2,"score":0.2646999955177307},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.2639999985694885},{"id":"https://openalex.org/C2776185967","wikidata":"https://www.wikidata.org/wiki/Q112945","display_name":"Technology acceptance model","level":3,"score":0.26260000467300415}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1142/s0219877026500239","doi":"https://doi.org/10.1142/s0219877026500239","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s0219877026500239","pdf_url":null,"source":{"id":"https://openalex.org/S149146142","display_name":"International Journal of Innovation and Technology Management","issn_l":"0219-8770","issn":["0219-8770","1793-6950"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319815","host_organization_name":"World Scientific","host_organization_lineage":["https://openalex.org/P4310319815"],"host_organization_lineage_names":["World Scientific"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation and Technology Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4943999946117401}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4542732536792755}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":44,"referenced_works":["https://openalex.org/W1539896512","https://openalex.org/W1791587663","https://openalex.org/W1974487611","https://openalex.org/W1987977328","https://openalex.org/W2012601422","https://openalex.org/W2015383692","https://openalex.org/W2024981255","https://openalex.org/W2046426149","https://openalex.org/W2095421851","https://openalex.org/W2110078189","https://openalex.org/W2115747715","https://openalex.org/W2130140239","https://openalex.org/W2135180749","https://openalex.org/W2137247419","https://openalex.org/W2139549162","https://openalex.org/W2166140580","https://openalex.org/W2168972045","https://openalex.org/W2220604617","https://openalex.org/W2584803694","https://openalex.org/W2769468363","https://openalex.org/W2885004991","https://openalex.org/W2891809641","https://openalex.org/W2912289756","https://openalex.org/W2981370445","https://openalex.org/W2995477924","https://openalex.org/W3008126786","https://openalex.org/W3106800018","https://openalex.org/W3139135420","https://openalex.org/W3147934255","https://openalex.org/W3155129630","https://openalex.org/W3159476190","https://openalex.org/W3161852429","https://openalex.org/W3162489817","https://openalex.org/W3183062801","https://openalex.org/W4285203467","https://openalex.org/W4285393495","https://openalex.org/W4288075180","https://openalex.org/W4312469949","https://openalex.org/W4312644732","https://openalex.org/W4377102349","https://openalex.org/W4379795058","https://openalex.org/W4384696931","https://openalex.org/W4394890874","https://openalex.org/W4399619326"],"related_works":[],"abstract_inverted_index":{"This":[0,104],"study":[1],"examines":[2],"the":[3,9,17,50,149,229,236,275],"digital":[4,26,56,248,280],"consumer":[5,53,99,203],"confidence-building":[6],"process":[7,268],"across":[8,102,177],"BRICS[Formula:":[10,179],"see":[11,92,120,132,134,180],"text]":[12,135,181],"countries":[13],"(2014\u20132024)":[14],"and":[15,42,72,162,210,222,244,251,271],"addresses":[16],"critical":[18],"gap":[19],"in":[20,29,55,78,98,174,253,274],"understanding":[21,262],"how":[22,112,175,265],"individual":[23],"consumers":[24,176,266],"develop":[25],"platform":[27,223,249],"confidence":[28],"emerging":[30,254],"markets.":[31],"We":[32],"build":[33],"on":[34,76,159,214],"trust":[35,54,118,130,185,204],"theory":[36],"with":[37,95,156,187],"an":[38,278],"integrated":[39],"socio-technical":[40],"model":[41],"show":[43,235],"that,":[44],"through":[45],"a":[46],"consumer-centric":[47],"analytical":[48],"approach,":[49],"development":[51],"of":[52,165,193,202,218,277],"ecosystems":[57],"can":[58],"be":[59],"explained":[60],"by":[61,110,263],"four":[62],"behavioral":[63],"stages":[64],"(i.e.":[65],"initial":[66],"perception,":[67],"experiential":[68],"validation,":[69],"relationship":[70],"building,":[71],"ecosystem":[73],"embeddedness)":[74],"based":[75,213],"patterns":[77,101,153,217],"secondary":[79,139],"data":[80,140],"from":[81,238],"multiple":[82],"sources.":[83],"Each":[84],"stage":[85],"demonstrates":[86],"progressively":[87],"stronger":[88],"correlation":[89],"coefficients":[90],"([Formula:":[91,119,131],"text]=":[93],"0.74),":[94],"significant":[96,172],"differences":[97],"behavior":[100],"stages.":[103],"research":[105],"contributes":[106],"to":[107,116,128,146,234,241],"IS":[108],"literature":[109],"examining":[111],"technological":[113],"infrastructure":[114],"relates":[115],"developing":[117],"text]=0.824)":[121],"as":[122,124,256,258],"well":[123,257],"institutional":[125,272],"factors":[126],"relating":[127],"forming":[129],"text][Formula:":[133],"0.856).":[136],"Although":[137],"our":[138],"sources":[141],"do":[142],"not":[143],"allow":[144],"us":[145],"directly":[147],"measure":[148],"psychological":[150],"processes,":[151],"these":[152],"are":[154],"consistent":[155],"previous":[157],"work":[158],"risk":[160,220],"perception":[161],"mediating":[163],"roles":[164],"trust.":[166],"In":[167],"novel-to-consumer":[168],"studies,":[169],"we":[170],"found":[171],"variations":[173],"different":[178,216],"nations":[182],"interpret":[183],"identical":[184],"signals,":[186],"cross-cultural":[188],"dimensions":[189],"accounting":[190],"for":[191,247],"72.4%":[192],"this":[194],"variance.":[195],"Our":[196],"segmentation":[197],"analysis":[198],"reveals":[199],"three":[200],"types":[201],"archetypes:":[205],"tech-confident":[206],"adapters,":[207],"cautious":[208],"validators,":[209],"guided":[211],"adopters,":[212],"their":[215],"decision-making,":[219],"thresholds,":[221],"interaction":[224],"behaviors,":[225],"which":[226],"further":[227],"extends":[228],"existing":[230],"technology":[231,239],"acceptance":[232,240],"models":[233],"transition":[237],"embedded":[242],"behavior,":[243],"offers":[245],"implications":[246],"designers":[250],"marketers":[252],"economies,":[255],"advancing":[259],"information":[260],"systems":[261],"mapping":[264],"cognitively":[267],"technical,":[269],"social,":[270],"signals":[273],"context":[276],"evolving":[279],"platform.":[281]},"counts_by_year":[],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2026-05-28T00:00:00"}
