{"id":"https://openalex.org/W7161631829","doi":"https://doi.org/10.1108/978-1-60752-739-8","title":"Mastering Hidden Costs and Socio-Economic Performance","display_name":"Mastering Hidden Costs and Socio-Economic Performance","publication_year":2008,"publication_date":"2008-02-05","ids":{"openalex":"https://openalex.org/W7161631829","doi":"https://doi.org/10.1108/978-1-60752-739-8"},"language":"en","primary_location":{"id":"doi:10.1108/978-1-60752-739-8","doi":"https://doi.org/10.1108/978-1-60752-739-8","is_oa":false,"landing_page_url":"https://doi.org/10.1108/978-1-60752-739-8","pdf_url":null,"source":{"id":"https://openalex.org/S4306463236","display_name":"Emerald Group Publishing Limited eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":"edited-book"},"volume":null,"type":"book","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5160906717","display_name":"Henri Savall","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Savall, Henri","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5160919112","display_name":"V\u00e9ronique Zardet","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zardet, V\u00e9ronique","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5160906717","display_name":"Henri Savall","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Savall, Henri","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.5967,"has_fulltext":false,"cited_by_count":105,"citation_normalized_percentile":{"value":0.92978482,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":null,"issue":null,"first_page":"345","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.864300012588501,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.864300012588501,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12815","display_name":"Management and Organizational Practices","score":0.044599998742341995,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12751","display_name":"Leadership and Management in Organizations","score":0.02419999986886978,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/hidden-costs","display_name":"hidden costs","score":0.9089999794960022},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.8199999928474426},{"id":"https://openalex.org/keywords/management-consulting","display_name":"management consulting","score":0.9129999876022339},{"id":"https://openalex.org/keywords/socio-economic-performance","display_name":"socio-economic performance","score":0.8090000152587891},{"id":"https://openalex.org/keywords/change-agents","display_name":"change agents","score":0.5370000004768372},{"id":"https://openalex.org/keywords/change-implementation","display_name":"change implementation","score":0.34599998593330383}],"concepts":[{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.6176999807357788},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.42969998717308044},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42329999804496765},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3815999925136566},{"id":"https://openalex.org/C2780665704","wikidata":"https://www.wikidata.org/wiki/Q959298","display_name":"Intervention (counseling)","level":2,"score":0.37860000133514404},{"id":"https://openalex.org/C74243121","wikidata":"https://www.wikidata.org/wiki/Q1540863","display_name":"Information technology consulting","level":5,"score":0.36169999837875366},{"id":"https://openalex.org/C3017995491","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organizational change","level":2,"score":0.3601999878883362},{"id":"https://openalex.org/C2779955035","wikidata":"https://www.wikidata.org/wiki/Q4686785","display_name":"Advice (programming)","level":2,"score":0.35839998722076416},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35600000619888306},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.35569998621940613},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3508000075817108},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32910001277923584},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.3077999949455261},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.30160000920295715},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.29499998688697815},{"id":"https://openalex.org/C163258240","wikidata":"https://www.wikidata.org/wiki/Q25342","display_name":"Power (physics)","level":2,"score":0.29100000858306885},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.28760001063346863},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.2759999930858612},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.2745000123977661},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2718000113964081},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2703999876976013},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2689000070095062},{"id":"https://openalex.org/C7340896","wikidata":"https://www.wikidata.org/wiki/Q17165339","display_name":"Theory of change","level":2,"score":0.2685000002384186},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.26829999685287476},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.2676999866962433},{"id":"https://openalex.org/C20556612","wikidata":"https://www.wikidata.org/wiki/Q4469374","display_name":"Volume (thermodynamics)","level":2,"score":0.2624000012874603},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.2556000053882599}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1108/978-1-60752-739-8","doi":"https://doi.org/10.1108/978-1-60752-739-8","is_oa":false,"landing_page_url":"https://doi.org/10.1108/978-1-60752-739-8","pdf_url":null,"source":{"id":"https://openalex.org/S4306463236","display_name":"Emerald Group Publishing Limited eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":null,"raw_type":"edited-book"},{"id":"pmh:oai:HAL:halshs-00779936v1","doi":null,"is_oa":false,"landing_page_url":"https://shs.hal.science/halshs-00779936","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Age Publishing (IAP) USA, pp.345, 2008","raw_type":"info:eu-repo/semantics/book"},{"id":"pmh:oai:HAL:halshs-02097083v1","doi":null,"is_oa":false,"landing_page_url":"https://shs.hal.science/halshs-02097083","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Age Publishing (IAP) USA, pp.345, 2008","raw_type":"info:eu-repo/semantics/book"},{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-020142417","doi":null,"is_oa":false,"landing_page_url":"http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020142417&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-028388696","doi":null,"is_oa":false,"landing_page_url":"http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=470059","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"software, multimedia"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2886517469","https://openalex.org/W1764573981","https://openalex.org/W2940961244","https://openalex.org/W2899158388","https://openalex.org/W2946685042","https://openalex.org/W4206148450","https://openalex.org/W2140860494","https://openalex.org/W2872066367","https://openalex.org/W7164895465","https://openalex.org/W1505659002"],"abstract_inverted_index":{"This":[0,164],"volume":[1,165],"is":[2,30,143,166],"a":[3,56,167],"first":[4],"for":[5],"the":[6,24,28,34,120,137],"Research":[7],"in":[8,17,43,49,66,82,99,111,150,186,188],"Management":[9],"Consulting":[10],"series.":[11],"As":[12],"research":[13],"and":[14,40,47,61,72,75,92,107,115,127,133,153,156,162,169,175],"theory":[15],"building":[16],"management":[18,140],"consulting":[19,93],"have":[20,54,78,95],"grown":[21],"rapidly":[22],"during":[23],"past":[25,158],"several":[26],"years,":[27],"series":[29,121],"dedicated":[31],"to":[32,124,146],"capturing":[33],"latest":[35],"thinking":[36],"from":[37],"applied":[38],"scholars":[39],"scholarly":[41],"practitioners":[42],"this":[44],"field.":[45],"Complexity":[46],"uncertainty":[48],"today\u2019s":[50],"fast-paced":[51],"business":[52],"world":[53,138],"prompted":[55],"growing":[57],"number":[58],"of":[59,139,172],"organizations\u2014profit":[60],"not-for-profit":[62],"alike\u2014to":[63],"seek":[64,125],"guidance":[65],"their":[67],"concomitant":[68],"change":[69,76,88],"efforts.":[70],"External":[71],"internal":[73],"consultants":[74,91],"agents":[77],"become":[79,96],"increasingly":[80,97],"visible":[81],"most,":[83],"if":[84],"not":[85,100],"all,":[86],"organizational":[87,103],"initiatives.":[89],"Individual":[90],"firms":[94],"involved":[98],"only":[101],"providing":[102],"clients":[104],"with":[105],"advice":[106],"new":[108,134],"ideas":[109,114],"but":[110],"implementing":[112],"those":[113],"solutions":[116],"as":[117],"well.":[118],"While":[119],"will":[122],"continue":[123],"out":[126],"explore":[128],"emerging":[129],"trends,":[130],"innovative":[131],"perspectives,":[132],"insights":[135],"into":[136],"consulting,":[141],"it":[142],"also":[144],"useful":[145],"look":[147],"back\u2014":[148],"especially":[149],"different":[151],"countries":[152],"cultures\u2014to":[154],"recapture":[155],"revisit":[157],"frameworks,":[159],"intervention":[160],"models":[161],"contributions.":[163],"translation":[168],"modest":[170],"updating":[171],"Henri":[173],"Savall":[174],"V\u00e9ronique":[176],"Zardet\u2019s":[177],"original":[178],"work":[179],"on":[180],"mastering":[181],"\u201chidden":[182],"costs,\u201d":[183],"initially":[184],"published":[185],"French":[187],"1987.":[189]},"counts_by_year":[{"year":2026,"cited_by_count":7},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":27},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2026-05-19T00:00:00"}