{"id":"https://openalex.org/W7148557121","doi":"https://doi.org/10.1109/asru65441.2025.11434776","title":"From Simulation to Strategy: Automating Personalized Interaction Planning for Conversational Agents","display_name":"From Simulation to Strategy: Automating Personalized Interaction Planning for Conversational Agents","publication_year":2025,"publication_date":"2025-12-06","ids":{"openalex":"https://openalex.org/W7148557121","doi":"https://doi.org/10.1109/asru65441.2025.11434776"},"language":"en","primary_location":{"id":"doi:10.1109/asru65441.2025.11434776","doi":"https://doi.org/10.1109/asru65441.2025.11434776","is_oa":false,"landing_page_url":"https://doi.org/10.1109/asru65441.2025.11434776","pdf_url":null,"source":{"id":"https://openalex.org/S7407088663","display_name":"IEEE Workshop on Automatic Speech Recognition and Understanding (ASRU)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 IEEE Automatic Speech Recognition and Understanding Workshop (ASRU)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","indexed_in":["arxiv","crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://arxiv.org/pdf/2510.08621","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100894622","display_name":"Wen-Yu Chang","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Wen-Yu Chang","raw_affiliation_strings":["National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan","institution_ids":["https://openalex.org/I16733864"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5108946920","display_name":"Tianda Huang","orcid":"https://orcid.org/0009-0006-0307-8016","observed_orcids":["https://orcid.org/0009-0006-0307-8016"]},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Tzu-Hung Huang","raw_affiliation_strings":["National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan","institution_ids":["https://openalex.org/I16733864"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050726179","display_name":"C.-D. Chen","orcid":"https://orcid.org/0009-0003-9916-2586","observed_orcids":["https://orcid.org/0009-0003-9916-2586"]},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Chih-Ho Chen","raw_affiliation_strings":["National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan","institution_ids":["https://openalex.org/I16733864"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5157207189","display_name":"Yun-Nung Chen","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I16733864","display_name":"National Taiwan University","ror":"https://ror.org/05bqach95","country_code":"TW","type":"education","lineage":["https://openalex.org/I16733864"]}],"countries":["TW"],"is_corresponding":false,"raw_author_name":"Yun-Nung Chen","raw_affiliation_strings":["National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Taiwan University,Department of Computer Science and Information Engineering,Taipei,Taiwan","institution_ids":["https://openalex.org/I16733864"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I16733864"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.59945021,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.006200000178068876,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11902","display_name":"Intelligent Tutoring Systems and Adaptive Learning","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/chatbots","display_name":"chatbots","score":0.8840000033378601},{"id":"https://openalex.org/keywords/dialogue-strategies","display_name":"dialogue strategies","score":0.6480000019073486},{"id":"https://openalex.org/keywords/user-simulator","display_name":"user simulator","score":0.7059999704360962},{"id":"https://openalex.org/keywords/user-profiles","display_name":"user profiles","score":0.6069999933242798},{"id":"https://openalex.org/keywords/occupation","display_name":"occupation","score":0.45899999141693115}],"concepts":[{"id":"https://openalex.org/C2777200299","wikidata":"https://www.wikidata.org/wiki/Q52943","display_name":"Conversation","level":2,"score":0.8282999992370605},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.6969000101089478},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6953999996185303},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4715999960899353},{"id":"https://openalex.org/C2780586882","wikidata":"https://www.wikidata.org/wiki/Q7520643","display_name":"Simple (philosophy)","level":2,"score":0.4453999996185303},{"id":"https://openalex.org/C190954187","wikidata":"https://www.wikidata.org/wiki/Q5270587","display_name":"Dialog system","level":3,"score":0.40880000591278076},{"id":"https://openalex.org/C2780829048","wikidata":"https://www.wikidata.org/wiki/Q1624720","display_name":"Conversation analysis","level":3,"score":0.40700000524520874},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.35830000042915344},{"id":"https://openalex.org/C67712803","wikidata":"https://www.wikidata.org/wiki/Q7901853","display_name":"User modeling","level":3,"score":0.35440000891685486},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.33959999680519104},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.30300000309944153}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1109/asru65441.2025.11434776","doi":"https://doi.org/10.1109/asru65441.2025.11434776","is_oa":false,"landing_page_url":"https://doi.org/10.1109/asru65441.2025.11434776","pdf_url":null,"source":{"id":"https://openalex.org/S7407088663","display_name":"IEEE Workshop on Automatic Speech Recognition and Understanding (ASRU)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 IEEE Automatic Speech Recognition and Understanding Workshop (ASRU)","raw_type":"proceedings-article"},{"id":"pmh:oai:arXiv.org:2510.08621","doi":null,"is_oa":true,"landing_page_url":"http://arxiv.org/abs/2510.08621","pdf_url":"https://arxiv.org/pdf/2510.08621","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},{"id":"doi:10.48550/arxiv.2510.08621","doi":"https://doi.org/10.48550/arxiv.2510.08621","is_oa":true,"landing_page_url":"https://doi.org/10.48550/arxiv.2510.08621","pdf_url":null,"source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Preprint"}],"best_oa_location":{"id":"pmh:oai:arXiv.org:2510.08621","doi":null,"is_oa":true,"landing_page_url":"http://arxiv.org/abs/2510.08621","pdf_url":"https://arxiv.org/pdf/2510.08621","source":{"id":"https://openalex.org/S4306400194","display_name":"arXiv (Cornell University)","issn_l":"2331-8422","issn":["2331-8422"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205783295","host_organization_name":"Cornell University","host_organization_lineage":["https://openalex.org/I205783295"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"text"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320331164","display_name":"National Science and Technology Council","ror":"https://ror.org/00wnb9798"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W2168490009","https://openalex.org/W4387835442","https://openalex.org/W4389519488","https://openalex.org/W4399557965","https://openalex.org/W4402670743","https://openalex.org/W4402670791","https://openalex.org/W4402684050","https://openalex.org/W4404781205","https://openalex.org/W4412944853","https://openalex.org/W7133224126","https://openalex.org/W7135018086"],"related_works":["https://openalex.org/W4416379465","https://openalex.org/W4416037320","https://openalex.org/W2039133058","https://openalex.org/W2076687403","https://openalex.org/W4388720355","https://openalex.org/W2098987383","https://openalex.org/W4402670743","https://openalex.org/W2117933979","https://openalex.org/W7166868582","https://openalex.org/W2402637028"],"abstract_inverted_index":{"Amid":[0],"the":[1,46,64,83,97],"rapid":[2],"rise":[3],"of":[4,85,99],"agentic":[5],"dialogue":[6,27,101],"models,":[7],"realistic":[8],"user-simulator":[9],"studies":[10],"are":[11],"essential":[12],"for":[13],"tuning":[14],"effective":[15],"conversation":[16],"strategies.":[17],"This":[18],"work":[19],"investigates":[20],"a":[21,58],"sales-oriented":[22,100],"agent":[23,65],"that":[24,62],"adapts":[25],"its":[26],"based":[28],"on":[29],"user":[30,71],"profiles":[31,88],"spanning":[32],"age,":[33],"gender,":[34],"and":[35,39,76,89],"occupation.":[36],"While":[37],"age":[38],"gender":[40],"influence":[41],"overall":[42],"performance,":[43],"occupation":[44],"produces":[45],"most":[47],"pronounced":[48],"differences":[49],"in":[50,74],"conversational":[51],"intent.":[52],"Leveraging":[53],"this":[54],"insight,":[55],"we":[56],"introduce":[57],"lightweight,":[59],"occupation-conditioned":[60],"strategy":[61],"guides":[63],"to":[66],"prioritize":[67],"intents":[68],"aligned":[69],"with":[70],"preferences,":[72],"resulting":[73],"shorter":[75],"more":[77],"successful":[78],"dialogues.":[79],"Our":[80],"findings":[81],"highlight":[82],"importance":[84],"rich":[86],"simulator":[87],"demonstrate":[90],"how":[91],"simple":[92],"persona-informed":[93],"strategies":[94],"can":[95],"enhance":[96],"effectiveness":[98],"systems.11Code":[102],"&":[103],"Prompts:":[104],"https://github.com/MiuLab/PersonalizedAgent/":[105]},"counts_by_year":[],"updated_date":"2026-10-29T09:56:32.521200","created_date":"2026-04-03T00:00:00"}