{"id":"https://openalex.org/W7134886764","doi":"https://doi.org/10.1109/icicat68430.2025.11414720","title":"Harnessing Agentic AI and IT Infrastructure in Banking to Drive Consumer Insights, Operational Excellence, and Intelligent Financial Innovation","display_name":"Harnessing Agentic AI and IT Infrastructure in Banking to Drive Consumer Insights, Operational Excellence, and Intelligent Financial Innovation","publication_year":2025,"publication_date":"2025-12-05","ids":{"openalex":"https://openalex.org/W7134886764","doi":"https://doi.org/10.1109/icicat68430.2025.11414720"},"language":"en","primary_location":{"id":"doi:10.1109/icicat68430.2025.11414720","doi":"https://doi.org/10.1109/icicat68430.2025.11414720","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icicat68430.2025.11414720","pdf_url":null,"source":{"id":"https://openalex.org/S7407087315","display_name":"International Conference on IoT, Communication and Automation Technology (ICICAT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 3rd International Conference on IoT, Communication and Automation Technology (ICICAT)","raw_type":"proceedings-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5116878989","display_name":"Kishore Challa","orcid":"https://orcid.org/0009-0000-6672-8852","observed_orcids":["https://orcid.org/0009-0000-6672-8852"]},"institutions":[{"id":"https://openalex.org/I4210126839","display_name":"Mastercard (United States)","ror":"https://ror.org/043cxr310","country_code":"US","type":"company","lineage":["https://openalex.org/I4210126839"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kishore Challa","raw_affiliation_strings":["Mastercard,O\u2019Fallon,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mastercard,O\u2019Fallon,USA","institution_ids":["https://openalex.org/I4210126839"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116932530","display_name":"Jeevani Singireddy","orcid":"https://orcid.org/0009-0002-6636-853X","observed_orcids":["https://orcid.org/0009-0002-6636-853X"]},"institutions":[{"id":"https://openalex.org/I88773910","display_name":"Intuit (United States)","ror":"https://ror.org/049mrbr98","country_code":"US","type":"company","lineage":["https://openalex.org/I88773910"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jeevani Singireddy","raw_affiliation_strings":["Intuit Inc,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Intuit Inc,USA","institution_ids":["https://openalex.org/I88773910"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5116878999","display_name":"Avinash Pamisetty","orcid":"https://orcid.org/0009-0002-0253-4623","observed_orcids":["https://orcid.org/0009-0002-0253-4623"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Avinash Pamisetty","raw_affiliation_strings":["Mountaire Farms,Millsboro,De,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Mountaire Farms,Millsboro,De,USA","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5119685617","display_name":"Ravi Shankar Garapati","orcid":"https://orcid.org/0009-0002-1945-5796","observed_orcids":["https://orcid.org/0009-0002-1945-5796"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ravi Shankar Garapati","raw_affiliation_strings":["UCode Technologies LLC,Ashburn,Virginia,US,20147"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UCode Technologies LLC,Ashburn,Virginia,US,20147","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112748878","display_name":"Sathya Kannan","orcid":"https://orcid.org/0009-0009-1010-2493","observed_orcids":["https://orcid.org/0009-0009-1010-2493"]},"institutions":[{"id":"https://openalex.org/I4210096981","display_name":"John Deere (United States)","ror":"https://ror.org/00t625d81","country_code":"US","type":"company","lineage":["https://openalex.org/I4210096981"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Sathya Kannan","raw_affiliation_strings":["John Deere,Moline,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"John Deere,Moline,USA","institution_ids":["https://openalex.org/I4210096981"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5116219676","display_name":"Harish Kumar Sriram","orcid":"https://orcid.org/0009-0008-2611-2904","observed_orcids":["https://orcid.org/0009-0008-2611-2904"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Harish Kumar Sriram","raw_affiliation_strings":["Global Payments,Alpharetta,USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Global Payments,Alpharetta,USA","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":9.1132,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.95740365,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":96},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"7"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9351000189781189,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.9351000189781189,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13904","display_name":"Artificial Intelligence Applications","score":0.02759999968111515,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.010900000110268593,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/agentic-ai","display_name":"agentic AI","score":0.9940000176429749},{"id":"https://openalex.org/keywords/it-infrastructure","display_name":"IT infrastructure","score":0.781000018119812},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.9900000095367432},{"id":"https://openalex.org/keywords/customer-insight","display_name":"consumer insight","score":0.953000009059906},{"id":"https://openalex.org/keywords/operational-excellence","display_name":"operational excellence","score":0.9929999709129333},{"id":"https://openalex.org/keywords/financial-innovation","display_name":"financial innovation","score":0.890999972820282},{"id":"https://openalex.org/keywords/banking-technology","display_name":"banking technology","score":0.37700000405311584}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6898999810218811},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4496000111103058},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.4198000133037567},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.38679999113082886},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.37369999289512634},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.35749998688697815},{"id":"https://openalex.org/C2777064627","wikidata":"https://www.wikidata.org/wiki/Q3151423","display_name":"Financial innovation","level":2,"score":0.33880001306533813},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3215000033378601},{"id":"https://openalex.org/C2989454216","wikidata":"https://www.wikidata.org/wiki/Q7615509","display_name":"Technology innovation","level":2,"score":0.3140000104904175},{"id":"https://openalex.org/C540431452","wikidata":"https://www.wikidata.org/wiki/Q16319025","display_name":"FinTech","level":3,"score":0.28940001130104065},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.28870001435279846},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.2856000065803528},{"id":"https://openalex.org/C207267971","wikidata":"https://www.wikidata.org/wiki/Q120208","display_name":"Emerging technologies","level":2,"score":0.2732999920845032},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.2728999853134155},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.2606000006198883},{"id":"https://openalex.org/C54750564","wikidata":"https://www.wikidata.org/wiki/Q26643","display_name":"Commerce","level":1,"score":0.2590000033378601},{"id":"https://openalex.org/C162696548","wikidata":"https://www.wikidata.org/wiki/Q830170","display_name":"Knowledge economy","level":2,"score":0.2549000084400177},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.2526000142097473}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1109/icicat68430.2025.11414720","doi":"https://doi.org/10.1109/icicat68430.2025.11414720","is_oa":false,"landing_page_url":"https://doi.org/10.1109/icicat68430.2025.11414720","pdf_url":null,"source":{"id":"https://openalex.org/S7407087315","display_name":"International Conference on IoT, Communication and Automation Technology (ICICAT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"2025 3rd International Conference on IoT, Communication and Automation Technology (ICICAT)","raw_type":"proceedings-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4943999946117401,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W2944957833","https://openalex.org/W3198999966","https://openalex.org/W3207577435","https://openalex.org/W4285589279","https://openalex.org/W4313259363","https://openalex.org/W4365451963","https://openalex.org/W4381059545","https://openalex.org/W4388400857","https://openalex.org/W4388400872","https://openalex.org/W4390942771","https://openalex.org/W4396897983","https://openalex.org/W4402928930","https://openalex.org/W4406219873","https://openalex.org/W4406381879","https://openalex.org/W4406984555","https://openalex.org/W4407073767","https://openalex.org/W4407157571","https://openalex.org/W4409390990","https://openalex.org/W4410640790","https://openalex.org/W4410641410"],"related_works":["https://openalex.org/W4409097440","https://openalex.org/W7125652546","https://openalex.org/W7220739933","https://openalex.org/W7167605685","https://openalex.org/W7223039177","https://openalex.org/W7168388200","https://openalex.org/W7156047593","https://openalex.org/W7167716768","https://openalex.org/W6893382268","https://openalex.org/W7154571483"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":2}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2026-03-12T00:00:00"}
