{"id":"https://openalex.org/W7130431908","doi":"https://doi.org/10.1080/1553118x.2026.2622333","title":"Perspectives and Challenges of Internal Communication: Insights from Senior Management","display_name":"Perspectives and Challenges of Internal Communication: Insights from Senior Management","publication_year":2026,"publication_date":"2026-02-17","ids":{"openalex":"https://openalex.org/W7130431908","doi":"https://doi.org/10.1080/1553118x.2026.2622333"},"language":"en","primary_location":{"id":"doi:10.1080/1553118x.2026.2622333","doi":"https://doi.org/10.1080/1553118x.2026.2622333","is_oa":false,"landing_page_url":"https://doi.org/10.1080/1553118x.2026.2622333","pdf_url":null,"source":{"id":"https://openalex.org/S136172864","display_name":"International Journal of Strategic Communication","issn_l":"1553-118X","issn":["1553-118X","1553-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Strategic Communication","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W7130431908"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://hdl.handle.net/20.500.14342/7279","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074243418","display_name":"Joan Cuenca-Fontbona","orcid":"https://orcid.org/0000-0001-5807-9442","observed_orcids":["https://orcid.org/0000-0001-5807-9442"]},"institutions":[{"id":"https://openalex.org/I5593406","display_name":"Universitat Ramon Llull","ror":"https://ror.org/04p9k2z50","country_code":"ES","type":"education","lineage":["https://openalex.org/I5593406"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Joan Cuenca-Fontbona","raw_affiliation_strings":["Universitat Ramon Llull"],"raw_orcid":"https://orcid.org/0000-0001-5807-9442","affiliations":[{"raw_affiliation_string":"Universitat Ramon Llull","institution_ids":["https://openalex.org/I5593406"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012419244","display_name":"Elisenda Estanyol i Casals","orcid":"https://orcid.org/0000-0003-3986-0377","observed_orcids":["https://orcid.org/0000-0003-3986-0377"]},"institutions":[{"id":"https://openalex.org/I138847295","display_name":"Universitat Oberta de Catalunya","ror":"https://ror.org/01f5wp925","country_code":"ES","type":"education","lineage":["https://openalex.org/I138847295"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Elisenda Estanyol","raw_affiliation_strings":["Universitat Oberta de Catalunya"],"raw_orcid":"https://orcid.org/0000-0003-3986-0377","affiliations":[{"raw_affiliation_string":"Universitat Oberta de Catalunya","institution_ids":["https://openalex.org/I138847295"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5123623458","display_name":"Bego\u00f1a Echaburu Mulet","orcid":"https://orcid.org/0000-0001-9193-6354","observed_orcids":["https://orcid.org/0000-0001-9193-6354"]},"institutions":[{"id":"https://openalex.org/I162361429","display_name":"Mondragon Unibertsitatea","ror":"https://ror.org/00wvqgd19","country_code":"ES","type":"education","lineage":["https://openalex.org/I162361429"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Bego\u00f1a Echaburu-Mulet","raw_affiliation_strings":["Mondragon Unibertsitatea"],"raw_orcid":"https://orcid.org/0000-0001-9193-6354","affiliations":[{"raw_affiliation_string":"Mondragon Unibertsitatea","institution_ids":["https://openalex.org/I162361429"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5012419244"],"corresponding_institution_ids":["https://openalex.org/I138847295"],"apc_list":null,"apc_paid":null,"fwci":16.0932,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.98228295,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"25"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.45829999446868896,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13149","display_name":"Organizational Change and Leadership","score":0.45829999446868896,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.3386000096797943,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13799","display_name":"Mediatization and Communication for Social Change","score":0.05220000073313713,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internal-communication","display_name":"internal communication","score":1.0},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.8730000257492065},{"id":"https://openalex.org/keywords/change-management","display_name":"change management","score":0.9549999833106995},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":0.7360000014305115},{"id":"https://openalex.org/keywords/employee-well-being","display_name":"employee well-being","score":0.9480000138282776},{"id":"https://openalex.org/keywords/bidirectional-communication","display_name":"two-way communication","score":0.7559999823570251},{"id":"https://openalex.org/keywords/digitalization-of-communication","display_name":"digitalization of communication","score":0.8479999899864197},{"id":"https://openalex.org/keywords/leadership-legitimacy","display_name":"leadership legitimacy","score":0.7080000042915344},{"id":"https://openalex.org/keywords/organizational-cohesion","display_name":"organizational cohesion","score":0.7059999704360962},{"id":"https://openalex.org/keywords/strategic-communication","display_name":"strategic communication","score":0.5759999752044678}],"concepts":[{"id":"https://openalex.org/C139807058","wikidata":"https://www.wikidata.org/wiki/Q352374","display_name":"Adaptation (eye)","level":2,"score":0.5866000056266785},{"id":"https://openalex.org/C2780257311","wikidata":"https://www.wikidata.org/wiki/Q2563977","display_name":"Senior management","level":2,"score":0.5644000172615051},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5109999775886536},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.5070000290870667},{"id":"https://openalex.org/C3017995491","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organizational change","level":2,"score":0.4496999979019165},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4250999987125397},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.38109999895095825},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3456999957561493},{"id":"https://openalex.org/C3018587665","wikidata":"https://www.wikidata.org/wiki/Q7268696","display_name":"Qualitative analysis","level":3,"score":0.3215000033378601},{"id":"https://openalex.org/C3018591805","wikidata":"https://www.wikidata.org/wiki/Q19483216","display_name":"Organisational change","level":2,"score":0.31040000915527344},{"id":"https://openalex.org/C129018949","wikidata":"https://www.wikidata.org/wiki/Q650472","display_name":"Organization development","level":2,"score":0.3061999976634979},{"id":"https://openalex.org/C2777895361","wikidata":"https://www.wikidata.org/wiki/Q1758614","display_name":"Longitudinal study","level":2,"score":0.30550000071525574},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.298799991607666},{"id":"https://openalex.org/C116314809","wikidata":"https://www.wikidata.org/wiki/Q1937189","display_name":"Organizational communication","level":2,"score":0.29249998927116394},{"id":"https://openalex.org/C182566","wikidata":"https://www.wikidata.org/wiki/Q759524","display_name":"Organizational structure","level":2,"score":0.29100000858306885},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.2806999981403351},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.27799999713897705},{"id":"https://openalex.org/C160682292","wikidata":"https://www.wikidata.org/wiki/Q999897","display_name":"Middle management","level":2,"score":0.2734000086784363},{"id":"https://openalex.org/C2780076394","wikidata":"https://www.wikidata.org/wiki/Q7621829","display_name":"Strategic communication","level":2,"score":0.27090001106262207},{"id":"https://openalex.org/C67674302","wikidata":"https://www.wikidata.org/wiki/Q730573","display_name":"Organizational culture","level":2,"score":0.26899999380111694},{"id":"https://openalex.org/C48243021","wikidata":"https://www.wikidata.org/wiki/Q932522","display_name":"Strategic planning","level":2,"score":0.26739999651908875},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.26589998602867126},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.26159998774528503},{"id":"https://openalex.org/C71156930","wikidata":"https://www.wikidata.org/wiki/Q792530","display_name":"Internal communications","level":2,"score":0.26030001044273376},{"id":"https://openalex.org/C87156501","wikidata":"https://www.wikidata.org/wiki/Q7268708","display_name":"Qualitative property","level":2,"score":0.26030001044273376},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.25360000133514404},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.25279998779296875}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/1553118x.2026.2622333","doi":"https://doi.org/10.1080/1553118x.2026.2622333","is_oa":false,"landing_page_url":"https://doi.org/10.1080/1553118x.2026.2622333","pdf_url":null,"source":{"id":"https://openalex.org/S136172864","display_name":"International Journal of Strategic Communication","issn_l":"1553-118X","issn":["1553-118X","1553-1198"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Strategic Communication","raw_type":"journal-article"},{"id":"pmh:oai:dau.url.edu:20.500.14342/7279","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/20.500.14342/7279","pdf_url":null,"source":{"id":"https://openalex.org/S7407055114","display_name":"DAU - Digital Archive of URL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:openaccess.uoc.edu:10609/154434","doi":null,"is_oa":true,"landing_page_url":"https://doi.org/10.1080/1553118X.2026.2622333","pdf_url":null,"source":{"id":"https://openalex.org/S7407053569","display_name":"O2 - Repositori Institucional (Universitat Oberta de Catalunya)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:dau.url.edu:20.500.14342/7279","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/20.500.14342/7279","pdf_url":null,"source":{"id":"https://openalex.org/S7407055114","display_name":"DAU - Digital Archive of URL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W1603102051","https://openalex.org/W1994324487","https://openalex.org/W2000305019","https://openalex.org/W2010633353","https://openalex.org/W2029374995","https://openalex.org/W2029447605","https://openalex.org/W2060740787","https://openalex.org/W2096451403","https://openalex.org/W2117646535","https://openalex.org/W2119746191","https://openalex.org/W2129660502","https://openalex.org/W2154603404","https://openalex.org/W2162412465","https://openalex.org/W2487363558","https://openalex.org/W2623124956","https://openalex.org/W2623671984","https://openalex.org/W2790331587","https://openalex.org/W2885582706","https://openalex.org/W2949129055","https://openalex.org/W3034322637","https://openalex.org/W3049107416","https://openalex.org/W3114569698","https://openalex.org/W3154463802","https://openalex.org/W3173393519","https://openalex.org/W3185541850","https://openalex.org/W4224255052","https://openalex.org/W4240178085","https://openalex.org/W4245314167","https://openalex.org/W4318706113","https://openalex.org/W4393312261","https://openalex.org/W6927852607","https://openalex.org/W7131778105"],"related_works":["https://openalex.org/W7128950955","https://openalex.org/W4411690500","https://openalex.org/W7160128488","https://openalex.org/W7037367153","https://openalex.org/W3130676772","https://openalex.org/W4388888418","https://openalex.org/W4410203429","https://openalex.org/W2280341143","https://openalex.org/W2973019819"],"abstract_inverted_index":{"Internal":[0],"communication":[1],"(IC)":[2],"has":[3],"become":[4],"increasingly":[5],"vital":[6],"for":[7],"aligning":[8],"teams,":[9],"strengthening":[10],"organizational":[11,101,115],"culture,":[12],"and":[13,31,62,83,113,130],"navigating":[14],"change.":[15],"This":[16],"study":[17,46,118],"explores":[18],"the":[19,24,32,120],"strategic":[20,128],"contributions":[21],"of":[22,96],"IC,":[23,124],"elements":[25],"required":[26],"to":[27,122,134],"achieve":[28],"its":[29,132],"objectives,":[30],"challenges":[33],"it":[34,126],"faces":[35],"moving":[36],"forward.":[37],"The":[38,67,117],"analysis":[39],"draws":[40],"on":[41,48],"a":[42,72,89],"qualitative":[43],"longitudinal":[44],"trend":[45],"based":[47],"semi-structured":[49],"interviews":[50],"with":[51,99],"senior":[52],"managers":[53],"in":[54,57,75,108,137],"Spain,":[55],"conducted":[56],"2022":[58],"(n":[59,64],"=":[60,65],"11)":[61],"2024":[63],"13).":[66],"findings":[68],"identify":[69],"IC":[70],"as":[71],"critical":[73],"tool":[74],"scenarios":[76],"involving":[77],"cohesion,":[78],"change":[79],"management,":[80],"talent":[81],"engagement,":[82],"employee":[84],"well-being.":[85],"They":[86],"also":[87],"reveal":[88],"shift":[90],"toward":[91],"more":[92],"digitalized,":[93],"two-way":[94],"forms":[95],"communication,":[97],"consistent":[98],"evolving":[100],"models.":[102],"Senior":[103],"leaders":[104],"emphasize":[105],"IC\u2019s":[106],"role":[107],"supporting":[109],"transformation,":[110],"legitimizing":[111],"leadership,":[112],"fostering":[114],"unity.":[116],"highlights":[119],"need":[121],"professionalize":[123],"integrate":[125],"into":[127],"decision-making,":[129],"reinforce":[131],"capacity":[133],"support":[135],"adaptation":[136],"complex":[138],"environments.":[139]},"counts_by_year":[{"year":2026,"cited_by_count":3}],"updated_date":"2026-11-14T11:04:58.165337","created_date":"2026-02-19T00:00:00"}