{"id":"https://openalex.org/W7127038415","doi":"https://doi.org/10.55506/arch.v5i2.272","title":"Penguatan Layanan Informasi dan Laporan Masyarakat di Desa Kalirejo melalui Implementasi Chatbot WhatsApp Terintegrasi Sistem Dashboard","display_name":"Penguatan Layanan Informasi dan Laporan Masyarakat di Desa Kalirejo melalui Implementasi Chatbot WhatsApp Terintegrasi Sistem Dashboard","publication_year":2026,"publication_date":"2026-02-01","ids":{"openalex":"https://openalex.org/W7127038415","doi":"https://doi.org/10.55506/arch.v5i2.272"},"language":"id","primary_location":{"id":"doi:10.55506/arch.v5i2.272","doi":"https://doi.org/10.55506/arch.v5i2.272","is_oa":true,"landing_page_url":"https://doi.org/10.55506/arch.v5i2.272","pdf_url":"https://journal.appipgri.id/index.php/arc/article/download/272/167","source":{"id":"https://openalex.org/S4387278891","display_name":"Archive Jurnal Pengabdian Kepada Masyarakat","issn_l":"2809-7076","issn":["2809-7076","2809-7246"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Archive: Jurnal Pengabdian Kepada Masyarakat","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W7127038415"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://journal.appipgri.id/index.php/arc/article/download/272/167","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015532052","display_name":"Lutfi Hakim","orcid":"https://orcid.org/0000-0001-6691-1550","observed_orcids":["https://orcid.org/0000-0001-6691-1550"]},"institutions":[{"id":"https://openalex.org/I4405261335","display_name":"Politeknik Negeri Banyuwangi","ror":"https://ror.org/05504tm35","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405261335"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Lutfi Hakim","raw_affiliation_strings":["Politeknik Negeri Banyuwangi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politeknik Negeri Banyuwangi","institution_ids":["https://openalex.org/I4405261335"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5086012195","display_name":"Sepyan Purnama Kristanto","orcid":"https://orcid.org/0000-0002-9073-263X","observed_orcids":["https://orcid.org/0000-0002-9073-263X"]},"institutions":[{"id":"https://openalex.org/I4405261335","display_name":"Politeknik Negeri Banyuwangi","ror":"https://ror.org/05504tm35","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405261335"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Sepyan Purnama Kristanto","raw_affiliation_strings":["Politeknik Negeri Banyuwangi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politeknik Negeri Banyuwangi","institution_ids":["https://openalex.org/I4405261335"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5066904597","display_name":"Galih Hendra Wibowo","orcid":"https://orcid.org/0000-0002-2357-6702","observed_orcids":["https://orcid.org/0000-0002-2357-6702"]},"institutions":[{"id":"https://openalex.org/I4405261335","display_name":"Politeknik Negeri Banyuwangi","ror":"https://ror.org/05504tm35","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405261335"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Galih Hendra Wibowo","raw_affiliation_strings":["Politeknik Negeri Banyuwangi"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Politeknik Negeri Banyuwangi","institution_ids":["https://openalex.org/I4405261335"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4405261335"],"apc_list":null,"apc_paid":null,"fwci":7.9662,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.92932618,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"5","issue":"2","first_page":"446","last_page":"460"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9911999702453613,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.003800000064074993,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13285","display_name":"Local Governance and Development","score":0.0020000000949949026,"subfield":{"id":"https://openalex.org/subfields/3305","display_name":"Geography, Planning and Development"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/whatsapp-chatbot","display_name":"WhatsApp chatbot","score":0.9120000004768372},{"id":"https://openalex.org/keywords/public-information-services","display_name":"public information services","score":0.6869999766349792},{"id":"https://openalex.org/keywords/web-based-dashboard","display_name":"web dashboard","score":0.7919999957084656},{"id":"https://openalex.org/keywords/village-public-services","display_name":"village public services","score":0.5410000085830688},{"id":"https://openalex.org/keywords/participatory-action-research","display_name":"participatory action research","score":0.7390000224113464},{"id":"https://openalex.org/keywords/kalirejo-village","display_name":"Kalirejo Village","score":0.6980000138282776}],"concepts":[{"id":"https://openalex.org/C2779041454","wikidata":"https://www.wikidata.org/wiki/Q870780","display_name":"Chatbot","level":2,"score":0.46650001406669617},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.39980000257492065},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.3571999967098236},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3400000035762787},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3294000029563904},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.31839999556541443},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3073999881744385},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.3028999865055084},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.24799999594688416},{"id":"https://openalex.org/C2780791683","wikidata":"https://www.wikidata.org/wiki/Q846785","display_name":"Action (physics)","level":2,"score":0.24240000545978546}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.55506/arch.v5i2.272","doi":"https://doi.org/10.55506/arch.v5i2.272","is_oa":true,"landing_page_url":"https://doi.org/10.55506/arch.v5i2.272","pdf_url":"https://journal.appipgri.id/index.php/arc/article/download/272/167","source":{"id":"https://openalex.org/S4387278891","display_name":"Archive Jurnal Pengabdian Kepada Masyarakat","issn_l":"2809-7076","issn":["2809-7076","2809-7246"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Archive: Jurnal Pengabdian Kepada Masyarakat","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.55506/arch.v5i2.272","doi":"https://doi.org/10.55506/arch.v5i2.272","is_oa":true,"landing_page_url":"https://doi.org/10.55506/arch.v5i2.272","pdf_url":"https://journal.appipgri.id/index.php/arc/article/download/272/167","source":{"id":"https://openalex.org/S4387278891","display_name":"Archive Jurnal Pengabdian Kepada Masyarakat","issn_l":"2809-7076","issn":["2809-7076","2809-7246"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Archive: Jurnal Pengabdian Kepada Masyarakat","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.47620001435279846,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7127038415.pdf","grobid_xml":"https://content.openalex.org/works/W7127038415.grobid-xml"},"referenced_works_count":11,"referenced_works":["https://openalex.org/W2344128418","https://openalex.org/W2884592379","https://openalex.org/W3106257045","https://openalex.org/W3131883023","https://openalex.org/W3169256214","https://openalex.org/W4392790901","https://openalex.org/W4401884953","https://openalex.org/W4403701145","https://openalex.org/W4408265558","https://openalex.org/W4410486773","https://openalex.org/W4411442685"],"related_works":["https://openalex.org/W7220673221","https://openalex.org/W7166809246","https://openalex.org/W4312883551","https://openalex.org/W7128239326","https://openalex.org/W4417424436","https://openalex.org/W7222946296","https://openalex.org/W7220018540","https://openalex.org/W4409821415","https://openalex.org/W7151425875","https://openalex.org/W7223459476"],"abstract_inverted_index":{"Latar":[0],"Belakang:":[1],"Desa":[2],"Kalirejo":[3],"menghadapi":[4],"permasalahan":[5],"dalam":[6,82],"pelayanan":[7],"publik,":[8],"khususnya":[9],"terkait":[10],"dengan":[11,62,99,108,125],"sistem":[12,55,63],"informasi":[13,25,49],"dan":[14,32,37,50,95,101,110],"laporan":[15,34,51],"keluhan":[16],"masyarakat":[17,31,52],"yang":[18,60,76,86],"masih":[19],"bersifat":[20],"konvensional,":[21],"sehingga":[22],"menyebabkan":[23],"layanan":[24,48],"belum":[26],"bisa":[27],"optimal":[28],"sampai":[29,98],"ke":[30],"data":[33],"tidak":[35],"terintegrasi":[36,61],"sulit":[38],"dimonitor.":[39],"Tujuan:":[40],"Tujuan":[41],"dari":[42,92],"program":[43,74],"ini":[44,75,121],"adalah":[45],"melakukan":[46],"penguatan":[47],"melalui":[53,116],"implementasi":[54],"perpesanan":[56],"WhatsApp":[57],"berbasis":[58,65],"Chatbot":[59],"Dashboard":[64],"web.":[66],"Metode:":[67],"Pendekatan":[68],"Participatory":[69],"Action":[70],"Research":[71],"digunakan":[72],"pada":[73],"menempatkan":[77],"mitra":[78,111,129],"sebagai":[79],"subjek":[80],"aktif":[81],"setiap":[83],"tahap":[84],"kegiatan":[85,90],"meliputi":[87],"5":[88],"tahapan":[89,93],"mulai":[91],"identifikasi":[94],"pemetaan":[96],"masalah":[97],"evaluasi":[100],"monitoring.":[102],"Hasil:":[103],"SI":[104],"KARJO":[105],"dapat":[106],"diimplementasikan":[107],"baik":[109],"mampu":[112],"mengoperasikannya":[113],"secara":[114],"mandiri":[115],"pendampingan":[117],"berkelanjutan.":[118],"Kesimpulan:":[119],"Program":[120],"mendapatkan":[122],"apresiasi":[123],"positif":[124],"skor":[126],"survey":[127],"kepuasan":[128],"sebesar":[130],"95,82%.":[131]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2026-02-03T00:00:00"}