{"id":"https://openalex.org/W7126070874","doi":"https://doi.org/10.46763/ybftbl255115m","title":"\u0421\u041e\u0412\u0420\u0415\u041c\u0415\u041d\u041e \u0420\u0410\u0411\u041e\u0422\u0415\u040a\u0415 \u0418 \u041f\u0420\u0418\u041c\u0415\u041d\u0410 \u041d\u0410 \u041a\u0410\u0418\u0417\u0415\u041d \u0417\u0410 \u041f\u041e\u0414\u041e\u0411\u0420\u0423\u0412\u0410\u040a\u0415 \u041d\u0410 \u041f\u0420\u041e\u0426\u0415\u0421\u0418\u0422\u0415","display_name":"\u0421\u041e\u0412\u0420\u0415\u041c\u0415\u041d\u041e \u0420\u0410\u0411\u041e\u0422\u0415\u040a\u0415 \u0418 \u041f\u0420\u0418\u041c\u0415\u041d\u0410 \u041d\u0410 \u041a\u0410\u0418\u0417\u0415\u041d \u0417\u0410 \u041f\u041e\u0414\u041e\u0411\u0420\u0423\u0412\u0410\u040a\u0415 \u041d\u0410 \u041f\u0420\u041e\u0426\u0415\u0421\u0418\u0422\u0415","publication_year":2025,"publication_date":"2025-12-22","ids":{"openalex":"https://openalex.org/W7126070874","doi":"https://doi.org/10.46763/ybftbl255115m"},"language":"en","primary_location":{"id":"doi:10.46763/ybftbl255115m","doi":"https://doi.org/10.46763/ybftbl255115m","is_oa":true,"landing_page_url":"https://doi.org/10.46763/ybftbl255115m","pdf_url":"https://js.ugd.edu.mk/index.php/ybftbl/article/download/7647/6028","source":{"id":"https://openalex.org/S4386621994","display_name":"Yearbook - Faculty of Tourism and Business Logistics","issn_l":"2671-3969","issn":["2671-3969"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210161475","host_organization_name":"Goce Delcev University","host_organization_lineage":["https://openalex.org/I4210161475"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Yearbook - Faculty of Tourism and Business Logistics","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://js.ugd.edu.mk/index.php/ybftbl/article/download/7647/6028","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033672671","display_name":"Elizabeta Mitreva","orcid":"https://orcid.org/0000-0002-1816-2185","observed_orcids":["https://orcid.org/0000-0002-1816-2185"]},"institutions":[{"id":"https://openalex.org/I4210161475","display_name":"Goce Delcev University","ror":"https://ror.org/058q1cn43","country_code":"MK","type":"education","lineage":["https://openalex.org/I4210161475"]}],"countries":["MK"],"is_corresponding":false,"raw_author_name":"Elizabeta Mitreva","raw_affiliation_strings":["Goce Delcev University"],"raw_orcid":"https://orcid.org/0000-0002-1816-2185","affiliations":[{"raw_affiliation_string":"Goce Delcev University","institution_ids":["https://openalex.org/I4210161475"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5079631955","display_name":"Sara Stoilova","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210161475","display_name":"Goce Delcev University","ror":"https://ror.org/058q1cn43","country_code":"MK","type":"education","lineage":["https://openalex.org/I4210161475"]}],"countries":["MK"],"is_corresponding":false,"raw_author_name":"Sara Stoilova","raw_affiliation_strings":["Goce Delcev University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Goce Delcev University","institution_ids":["https://openalex.org/I4210161475"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210161475"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"5","issue":"1","first_page":"15","last_page":"15"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.6801999807357788,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.6801999807357788,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.19589999318122864,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.1168999969959259,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/kaizen","display_name":"Kaizen","score":0.9760000109672546},{"id":"https://openalex.org/keywords/business-process-improvement","display_name":"business process improvement","score":0.7350000143051147},{"id":"https://openalex.org/keywords/7-wastes","display_name":"7 wastes","score":0.7080000042915344},{"id":"https://openalex.org/keywords/5s","display_name":"5S","score":0.8820000290870667},{"id":"https://openalex.org/keywords/poka-yoke","display_name":"poka-yoke","score":0.9200000166893005},{"id":"https://openalex.org/keywords/fishbone-diagram","display_name":"fishbone diagram","score":0.9860000014305115},{"id":"https://openalex.org/keywords/just-in-time","display_name":"just-in-time","score":0.9779999852180481},{"id":"https://openalex.org/keywords/process-management","display_name":"process management","score":0.531000018119812},{"id":"https://openalex.org/keywords/employee-engagement","display_name":"employee engagement","score":0.7490000128746033},{"id":"https://openalex.org/keywords/cost-reduction","display_name":"cost reduction","score":0.7570000290870667},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.7279999852180481},{"id":"https://openalex.org/keywords/enterprise-competitiveness","display_name":"enterprise competitiveness","score":0.9359999895095825}],"concepts":[{"id":"https://openalex.org/C2776600044","wikidata":"https://www.wikidata.org/wiki/Q376444","display_name":"Kaizen","level":3,"score":0.8382999897003174},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6324999928474426},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6079999804496765},{"id":"https://openalex.org/C111226992","wikidata":"https://www.wikidata.org/wiki/Q626225","display_name":"Teamwork","level":2,"score":0.5662000179290771},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5080000162124634},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.42890000343322754},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39309999346733093},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3677999973297119},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.36739999055862427},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.35420000553131104},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.352400004863739},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.33570000529289246},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.3244999945163727},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.3199999928474426},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2985999882221222},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.29350000619888306},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.29319998621940613},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.274399995803833},{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.2637999951839447},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.2597000002861023}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.46763/ybftbl255115m","doi":"https://doi.org/10.46763/ybftbl255115m","is_oa":true,"landing_page_url":"https://doi.org/10.46763/ybftbl255115m","pdf_url":"https://js.ugd.edu.mk/index.php/ybftbl/article/download/7647/6028","source":{"id":"https://openalex.org/S4386621994","display_name":"Yearbook - Faculty of Tourism and Business Logistics","issn_l":"2671-3969","issn":["2671-3969"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210161475","host_organization_name":"Goce Delcev University","host_organization_lineage":["https://openalex.org/I4210161475"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Yearbook - Faculty of Tourism and Business Logistics","raw_type":"journal-article"},{"id":"pmh:oai:eprints.ugd.edu.mk:37217","doi":null,"is_oa":false,"landing_page_url":"https://eprints.ugd.edu.mk/37217/1/FTBL%2BGodishen%2BZbornik%2BVol%2B5%2BNo%2B1%2B2025-15-29.pdf","pdf_url":"https://eprints.ugd.edu.mk/37217/1/FTBL%2BGodishen%2BZbornik%2BVol%2B5%2BNo%2B1%2B2025-15-29.pdf","source":{"id":"https://openalex.org/S4306402353","display_name":"Goce Delchev University Repository (Goce Del\u010dev University of \u0160tip)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210161475","host_organization_name":"Goce Delcev University","host_organization_lineage":["https://openalex.org/I4210161475"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"Article"}],"best_oa_location":{"id":"doi:10.46763/ybftbl255115m","doi":"https://doi.org/10.46763/ybftbl255115m","is_oa":true,"landing_page_url":"https://doi.org/10.46763/ybftbl255115m","pdf_url":"https://js.ugd.edu.mk/index.php/ybftbl/article/download/7647/6028","source":{"id":"https://openalex.org/S4386621994","display_name":"Yearbook - Faculty of Tourism and Business Logistics","issn_l":"2671-3969","issn":["2671-3969"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210161475","host_organization_name":"Goce Delcev University","host_organization_lineage":["https://openalex.org/I4210161475"],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Yearbook - Faculty of Tourism and Business Logistics","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7126070874.pdf","grobid_xml":"https://content.openalex.org/works/W7126070874.grobid-xml"},"referenced_works_count":7,"referenced_works":["https://openalex.org/W1940188454","https://openalex.org/W2026764674","https://openalex.org/W2050946431","https://openalex.org/W4233851337","https://openalex.org/W4283071047","https://openalex.org/W4400205687","https://openalex.org/W4410756767"],"related_works":["https://openalex.org/W2913201130","https://openalex.org/W3176459406","https://openalex.org/W3183697586","https://openalex.org/W4285260765","https://openalex.org/W7048758691","https://openalex.org/W2343581213","https://openalex.org/W2477252319","https://openalex.org/W4320919816","https://openalex.org/W2209981885","https://openalex.org/W3116929256"],"abstract_inverted_index":{"Kaizen":[0,26],"is":[1,19],"a":[2,80,84,106],"methodology":[3],"focused":[4],"on":[5],"continuous":[6,173],"process":[7,112,166],"improvement":[8,165],"through":[9,61],"small":[10],"and":[11,59,68,83,103,108,121,154,169,178],"incremental":[12],"changes.":[13],"The":[14,35,71,98,124,158],"purpose":[15],"of":[16,24,77,87,90,105,127,137,160],"this":[17],"paper":[18,36,99],"to":[20,111],"present":[21],"the":[22,42,46,51,55,88,101,128,132,138,144,164],"application":[23],"various":[25],"tools":[27,93],"for":[28,118,134,181],"enhancing":[29],"business":[30,96],"processes":[31],"in":[32,94,131,140,148,163],"contemporary":[33],"operations.":[34],"explains":[37],"key":[38],"methods":[39],"such":[40],"as":[41,116],"Seven":[43],"Wastes":[44],"(7W),":[45],"5S":[47],"method,":[48],"Poka":[49],"Yoke,":[50],"5":[52],"Whys":[53],"technique,":[54],"Ishikawa":[56],"(fishbone/cause-and-effect)":[57],"diagram,":[58],"Just-in-Time,":[60],"which":[62],"organizations":[63],"identify":[64],"inefficiencies,":[65],"improve":[66],"processes,":[67],"increase":[69],"efficiency.":[70],"methodological":[72],"approach":[73,110],"includes":[74],"an":[75],"analysis":[76],"relevant":[78],"literature,":[79],"case":[81],"study,":[82],"comparative":[85],"assessment":[86],"effects":[89],"applying":[91],"specific":[92],"real":[95],"environments.":[97],"emphasizes":[100],"advantages":[102],"disadvantages":[104],"structured":[107],"systematic":[109],"management,":[113],"explaining":[114],"them":[115],"prerequisites":[117],"long-term":[119,149],"development":[120],"organizational":[122],"competitiveness.":[123],"practical":[125],"value":[126],"research":[129],"lies":[130],"potential":[133],"direct":[135],"implementation":[136],"findings":[139],"industrial":[141],"practices,":[142],"while":[143],"benefits":[145],"are":[146],"reflected":[147],"quality":[150],"improvement,":[151,174],"cost":[152],"reduction,":[153],"increased":[155],"employee":[156],"engagement.":[157],"involvement":[159],"all":[161],"employees":[162],"fosters":[167],"teamwork":[168],"enhances":[170],"motivation.":[171],"Through":[172],"companies":[175],"become":[176],"stronger":[177],"better":[179],"prepared":[180],"future":[182],"challenges.":[183]},"counts_by_year":[],"updated_date":"2026-10-07T09:51:55.459714","created_date":"2026-01-30T00:00:00"}
