{"id":"https://openalex.org/W7119101044","doi":"https://doi.org/10.1108/apjba-10-2024-0589","title":"The joy of live-streaming shopping that customers regret: the effect of social presence on rumination","display_name":"The joy of live-streaming shopping that customers regret: the effect of social presence on rumination","publication_year":2026,"publication_date":"2026-01-08","ids":{"openalex":"https://openalex.org/W7119101044","doi":"https://doi.org/10.1108/apjba-10-2024-0589"},"language":"en","primary_location":{"id":"doi:10.1108/apjba-10-2024-0589","doi":"https://doi.org/10.1108/apjba-10-2024-0589","is_oa":false,"landing_page_url":"https://doi.org/10.1108/apjba-10-2024-0589","pdf_url":null,"source":{"id":"https://openalex.org/S38196630","display_name":"Asia-Pacific Journal of Business Administration","issn_l":"1757-4323","issn":["1757-4323","1757-4331"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asia-Pacific Journal of Business Administration","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5115464024","display_name":"Annastasya Widjaja","orcid":"https://orcid.org/0009-0005-0711-6377","observed_orcids":["https://orcid.org/0009-0005-0711-6377"]},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Annastasya Widjaja","raw_affiliation_strings":["Management Department, BINUS Business School Master Program, Bina Nusantara University , ,"],"raw_orcid":"https://orcid.org/0009-0005-0711-6377","affiliations":[{"raw_affiliation_string":"Management Department, BINUS Business School Master Program, Bina Nusantara University , ,","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5115464025","display_name":"Caroline Almadyta Benjaminsz","orcid":"https://orcid.org/0009-0007-8525-6679","observed_orcids":["https://orcid.org/0009-0007-8525-6679"]},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Caroline Almadyta Benjaminsz","raw_affiliation_strings":["Management Department, BINUS Business School Master Program, Bina Nusantara University , ,"],"raw_orcid":"https://orcid.org/0009-0007-8525-6679","affiliations":[{"raw_affiliation_string":"Management Department, BINUS Business School Master Program, Bina Nusantara University , ,","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5043073290","display_name":"David Febrilliant Susanto","orcid":"https://orcid.org/0009-0002-5564-3401","observed_orcids":["https://orcid.org/0009-0002-5564-3401"]},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Desri Febriyana Susanto","raw_affiliation_strings":["Management Department, BINUS Business School Master Program, Bina Nusantara University , ,"],"raw_orcid":"https://orcid.org/0009-0002-5564-3401","affiliations":[{"raw_affiliation_string":"Management Department, BINUS Business School Master Program, Bina Nusantara University , ,","institution_ids":["https://openalex.org/I166073570"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5069841549","display_name":"Evelyn Hendriana","orcid":"https://orcid.org/0000-0001-6421-812X","observed_orcids":["https://orcid.org/0000-0001-6421-812X"]},"institutions":[{"id":"https://openalex.org/I166073570","display_name":"Binus University","ror":"https://ror.org/03zmf4s77","country_code":"ID","type":"education","lineage":["https://openalex.org/I166073570"]}],"countries":["ID"],"is_corresponding":false,"raw_author_name":"Evelyn Hendriana","raw_affiliation_strings":["Management Department, BINUS Business School Doctor of Research in Management, Bina Nusantara University , ,"],"raw_orcid":"https://orcid.org/0000-0001-6421-812X","affiliations":[{"raw_affiliation_string":"Management Department, BINUS Business School Doctor of Research in Management, Bina Nusantara University , ,","institution_ids":["https://openalex.org/I166073570"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I166073570"],"apc_list":null,"apc_paid":null,"fwci":16.0157,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":{"value":0.98407656,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"18","issue":"5","first_page":"1368","last_page":"1391"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.948199987411499,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.948199987411499,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.02979999966919422,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.004399999976158142,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/live-streaming-shopping","display_name":"live streaming shopping","score":0.9940000176429749},{"id":"https://openalex.org/keywords/social-presence","display_name":"social presence","score":0.8989999890327454},{"id":"https://openalex.org/keywords/rumination","display_name":"rumination","score":0.9259999990463257},{"id":"https://openalex.org/keywords/purchase-regret","display_name":"purchase regret","score":0.949999988079071},{"id":"https://openalex.org/keywords/impulse-buying","display_name":"impulse buying","score":0.9509999752044678},{"id":"https://openalex.org/keywords/regret-theory","display_name":"regret theory","score":0.8700000047683716},{"id":"https://openalex.org/keywords/stimulus-organism-response-model","display_name":"stimulus-organism-response model","score":0.9620000123977661},{"id":"https://openalex.org/keywords/consumer-trust","display_name":"consumer trust","score":0.9629999995231628},{"id":"https://openalex.org/keywords/flow-experience","display_name":"flow experience","score":0.9940000176429749},{"id":"https://openalex.org/keywords/fashion-products","display_name":"fashion products","score":0.8600000143051147},{"id":"https://openalex.org/keywords/generation-z-consumers","display_name":"Generation Z consumers","score":0.8920000195503235},{"id":"https://openalex.org/keywords/indonesian-consumers","display_name":"Indonesian consumers","score":0.5640000104904175}],"concepts":[{"id":"https://openalex.org/C50817715","wikidata":"https://www.wikidata.org/wiki/Q79895177","display_name":"Regret","level":2,"score":0.8939999938011169},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5490000247955322},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5317000150680542},{"id":"https://openalex.org/C2778813691","wikidata":"https://www.wikidata.org/wiki/Q1369832","display_name":"Purchasing","level":2,"score":0.5194000005722046},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5098000168800354},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.4925999939441681},{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.4731999933719635},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4544000029563904},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4357999861240387},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.42399999499320984},{"id":"https://openalex.org/C145912823","wikidata":"https://www.wikidata.org/wiki/Q113558","display_name":"Dynamics (music)","level":2,"score":0.39640000462532043},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.37529999017715454},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.3750999867916107},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3686999976634979},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.3630000054836273},{"id":"https://openalex.org/C67469775","wikidata":"https://www.wikidata.org/wiki/Q304922","display_name":"Social dynamics","level":2,"score":0.3215999901294708},{"id":"https://openalex.org/C98825075","wikidata":"https://www.wikidata.org/wiki/Q485643","display_name":"Customer relationship management","level":2,"score":0.3084000051021576},{"id":"https://openalex.org/C2776060345","wikidata":"https://www.wikidata.org/wiki/Q1411912","display_name":"Rumination","level":3,"score":0.30379998683929443},{"id":"https://openalex.org/C4727928","wikidata":"https://www.wikidata.org/wiki/Q17164759","display_name":"Social network (sociolinguistics)","level":3,"score":0.2946000099182129},{"id":"https://openalex.org/C2982881734","wikidata":"https://www.wikidata.org/wiki/Q212930","display_name":"Internet shopping","level":3,"score":0.2944999933242798},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.2881999909877777},{"id":"https://openalex.org/C112313634","wikidata":"https://www.wikidata.org/wiki/Q7886648","display_name":"Complement (music)","level":5,"score":0.2874999940395355},{"id":"https://openalex.org/C178233286","wikidata":"https://www.wikidata.org/wiki/Q645999","display_name":"Social comparison theory","level":2,"score":0.28450000286102295},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.2815999984741211},{"id":"https://openalex.org/C2779628136","wikidata":"https://www.wikidata.org/wiki/Q621206","display_name":"Disappointment","level":2,"score":0.26010000705718994},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2529999911785126}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/apjba-10-2024-0589","doi":"https://doi.org/10.1108/apjba-10-2024-0589","is_oa":false,"landing_page_url":"https://doi.org/10.1108/apjba-10-2024-0589","pdf_url":null,"source":{"id":"https://openalex.org/S38196630","display_name":"Asia-Pacific Journal of Business Administration","issn_l":"1757-4323","issn":["1757-4323","1757-4331"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Asia-Pacific Journal of Business Administration","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":104,"referenced_works":["https://openalex.org/W42250804","https://openalex.org/W1204404493","https://openalex.org/W1548008883","https://openalex.org/W1591333039","https://openalex.org/W1967154531","https://openalex.org/W1975086943","https://openalex.org/W1985103963","https://openalex.org/W2000031724","https://openalex.org/W2008858301","https://openalex.org/W2014145152","https://openalex.org/W2019078893","https://openalex.org/W2019199906","https://openalex.org/W2026963539","https://openalex.org/W2030761102","https://openalex.org/W2037114169","https://openalex.org/W2040689732","https://openalex.org/W2065165862","https://openalex.org/W2065573647","https://openalex.org/W2081053894","https://openalex.org/W2099339002","https://openalex.org/W2100259985","https://openalex.org/W2100739170","https://openalex.org/W2106096361","https://openalex.org/W2111359638","https://openalex.org/W2115232205","https://openalex.org/W2139794205","https://openalex.org/W2146031753","https://openalex.org/W2171146003","https://openalex.org/W2198038816","https://openalex.org/W2209976290","https://openalex.org/W2231640812","https://openalex.org/W2316144499","https://openalex.org/W2340324752","https://openalex.org/W2395814474","https://openalex.org/W2468566723","https://openalex.org/W2561271750","https://openalex.org/W2607699926","https://openalex.org/W2766126671","https://openalex.org/W2775475930","https://openalex.org/W2788888070","https://openalex.org/W2852087287","https://openalex.org/W2889036345","https://openalex.org/W2894052871","https://openalex.org/W2910347893","https://openalex.org/W2919361172","https://openalex.org/W2944634567","https://openalex.org/W2955342224","https://openalex.org/W2963577834","https://openalex.org/W2968719209","https://openalex.org/W2970655105","https://openalex.org/W2995287574","https://openalex.org/W2996910689","https://openalex.org/W2998347804","https://openalex.org/W3008401411","https://openalex.org/W3008619180","https://openalex.org/W3023597694","https://openalex.org/W3024043546","https://openalex.org/W3028091278","https://openalex.org/W3036146702","https://openalex.org/W3047225376","https://openalex.org/W3094248070","https://openalex.org/W3103849964","https://openalex.org/W3131440640","https://openalex.org/W3134120549","https://openalex.org/W3137838992","https://openalex.org/W3176109850","https://openalex.org/W3183136104","https://openalex.org/W3205110944","https://openalex.org/W3210979470","https://openalex.org/W3215928082","https://openalex.org/W3216026256","https://openalex.org/W4205306710","https://openalex.org/W4207084112","https://openalex.org/W4210388168","https://openalex.org/W4211130665","https://openalex.org/W4211207179","https://openalex.org/W4220708606","https://openalex.org/W4223525016","https://openalex.org/W4223651715","https://openalex.org/W4224257126","https://openalex.org/W4225816433","https://openalex.org/W4226435755","https://openalex.org/W4231077521","https://openalex.org/W4242457815","https://openalex.org/W4283704306","https://openalex.org/W4293162429","https://openalex.org/W4294723949","https://openalex.org/W4315652486","https://openalex.org/W4316590660","https://openalex.org/W4320919776","https://openalex.org/W4321763798","https://openalex.org/W4380363448","https://openalex.org/W4380633145","https://openalex.org/W4383684826","https://openalex.org/W4384377035","https://openalex.org/W4387584034","https://openalex.org/W4388961477","https://openalex.org/W4390121274","https://openalex.org/W4390664303","https://openalex.org/W4400901793","https://openalex.org/W4401283028","https://openalex.org/W4401966679","https://openalex.org/W4407077124","https://openalex.org/W4410455473"],"related_works":["https://openalex.org/W4405440751","https://openalex.org/W4413225672","https://openalex.org/W6908530219","https://openalex.org/W3176109850","https://openalex.org/W4402504111","https://openalex.org/W4376875628","https://openalex.org/W7113203415","https://openalex.org/W7211881491","https://openalex.org/W7218353904","https://openalex.org/W4291972613"],"abstract_inverted_index":{"Purpose":[0],"This":[1,102,183,256,390],"study":[2,46,68,103,184,227,391],"aims":[3],"to":[4,24,70,107,189,214,288,291,321],"enhance":[5,262],"the":[6,9,14,21,26,42,49,65,73,78,90,95,121,171,186,191,208,211,217,222,246,377,398],"understanding":[7],"of":[8,16,80,97,150,210,219,249,353,386,400],"online":[10,126],"shopping":[11,18,119,203],"landscape":[12],"in":[13,64,76,93,200,221,278,404],"context":[15],"live-streaming":[17,35,118,202,234,279,405],"by":[19,270],"incorporating":[20],"regret":[22,39,91,178,212],"theory":[23,40,75,92,188,213],"complement":[25],"stimulus-organism-response":[27],"(SOR)":[28],"theory,":[29],"offering":[30],"a":[31,54,201,383,394],"new":[32],"perspective":[33],"on":[34,84,216,229,355,362],"shopping.":[36,280],"By":[37],"integrating":[38,271],"into":[41],"SOR":[43,74,187,223],"framework,":[44],"this":[45,168,226,282],"can":[47,261,337],"examine":[48,368],"sequential":[50],"consequences":[51,218,410],"that":[52,56,146,259,284,302,360,367,396],"follow":[53],"response":[55],"may":[57,381],"hinder":[58],"individuals":[59],"from":[60],"repeating":[61],"their":[62],"behavior":[63,87,403],"future.":[66],"The":[67,143],"seeks":[69],"verify":[71,324],"(1)":[72],"explaining":[77],"effect":[79],"social":[81,151,247,272],"presence":[82,152,248,273],"dimensionality":[83],"impulsive":[85,98,164,174,356,387,401],"buying":[86,99,165,175,357,388,402],"and":[88,156,179,198,265,296,312,323,329,333,343,365,407],"(2)":[89],"clarifying":[94],"aftermath":[96],"behavior.":[100,166,389],"Design/methodology/approach":[101],"used":[104],"purposive":[105],"sampling":[106],"select":[108],"Indonesian":[109,250],"customers":[110],"who":[111],"had":[112],"impulsively":[113],"purchased":[114],"fashion":[115,231],"products":[116,232],"via":[117],"within":[120,411],"last":[122],"three":[123],"months.":[124],"An":[125],"survey":[127],"gathered":[128],"258":[129],"valid":[130],"responses,":[131],"which":[132,241],"were":[133],"analyzed":[134],"using":[135],"partial":[136],"least":[137],"squares":[138],"structural":[139],"equation":[140],"modeling.":[141],"Findings":[142],"results":[144],"revealed":[145],"only":[147],"specific":[148],"dimensions":[149],"affect":[153],"customer":[154,263,346],"trust":[155,264],"flow":[157],"state.":[158],"Sequentially,":[159],"these":[160,374],"internal":[161,196],"states":[162,197],"direct":[163],"Furthermore,":[167],"research":[169,257],"verifies":[170],"dynamics":[172],"between":[173,193],"behavior,":[176],"purchase":[177],"rumination.":[180],"Research":[181],"limitations/implications":[182],"validates":[185],"explain":[190],"relationship":[192],"external":[194],"cues,":[195],"responses":[199,220],"context.":[204,415],"It":[205],"also":[206,318],"confirms":[207],"capability":[209],"elaborate":[215],"model.":[224],"However,":[225],"focused":[228],"purchasing":[230],"through":[233],"shopping,":[235],"primarily":[236],"targeting":[237],"Gen":[238],"Z":[239],"consumers,":[240],"might":[242],"not":[243],"fully":[244],"capture":[245],"customers'":[251],"post-purchase":[252,268],"emotions.":[253],"Practical":[254],"implications":[255],"suggests":[258],"businesses":[260],"reduce":[266,340],"negative":[267],"emotions":[269],"elements":[274],"with":[275],"trustworthy":[276],"claims":[277],"Practically,":[281],"means":[283],"it":[285,380],"is":[286,392],"essential":[287],"train":[289],"streamers":[290],"interact":[292],"authentically,":[293],"cultivate":[294],"charisma":[295],"responsiveness,":[297],"create":[298],"immersive":[299],"livestream":[300],"settings":[301],"mirror":[303],"physical":[304],"stores,":[305],"use":[306],"virtual":[307],"backgrounds,":[308],"add":[309],"background":[310],"music":[311],"ensure":[313],"transparent":[314],"communication.":[315],"Businesses":[316],"should":[317],"implement":[319],"systems":[320],"monitor":[322],"viewer":[325],"testimonials,":[326],"preventing":[327],"manipulation":[328],"thereby":[330],"enhancing":[331],"credibility":[332],"trust.":[334],"These":[335],"efforts":[336],"increase":[338],"sales,":[339],"product":[341],"returns":[342],"build":[344],"stronger":[345],"loyalty.":[347],"Originality/value":[348],"There":[349],"are":[350],"two":[351],"streams":[352,375],"studies":[354],"behavior:":[358],"those":[359,366],"focus":[361],"its":[363,369,408],"antecedents":[364,399],"psychological":[370],"consequences.":[371],"Although":[372],"merging":[373],"increases":[376],"model's":[378],"complexity,":[379],"provide":[382],"complete":[384],"picture":[385],"among":[393],"few":[395],"integrate":[397],"commerce":[406],"potential":[409],"Indonesia's":[412],"unique":[413],"cultural":[414]},"counts_by_year":[{"year":2026,"cited_by_count":4}],"updated_date":"2026-11-08T12:12:28.789561","created_date":"2026-01-08T00:00:00"}
