{"id":"https://openalex.org/W7117745876","doi":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","title":"Model DeLone dan McLean tentang Kepuasan Pengguna Sistem Informasi Rumah Sakit","display_name":"Model DeLone dan McLean tentang Kepuasan Pengguna Sistem Informasi Rumah Sakit","publication_year":2025,"publication_date":"2025-12-31","ids":{"openalex":"https://openalex.org/W7117745876","doi":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162"},"language":"id","primary_location":{"id":"doi:10.33197/jitter.vol12.iss1.2025.3162","doi":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","is_oa":true,"landing_page_url":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","pdf_url":"https://journal.widyatama.ac.id/index.php/jitter/article/download/3162/1289","source":{"id":"https://openalex.org/S4210231675","display_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","issn_l":"2407-3911","issn":["2407-3911","2686-0333"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210167078","host_organization_name":"Universitas Widyatama","host_organization_lineage":["https://openalex.org/I4210167078"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://journal.widyatama.ac.id/index.php/jitter/article/download/3162/1289","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5116083777","display_name":"Teguh Pribadi","orcid":"https://orcid.org/0009-0007-7825-0287","observed_orcids":["https://orcid.org/0009-0007-7825-0287"]},"institutions":[{"id":"https://openalex.org/I4405273702","display_name":"Sekolah Tinggi Manajemen Informatika dan Komputer DCI","ror":"https://ror.org/00adwyq22","country_code":"ID","type":"education","lineage":["https://openalex.org/I4405273702"]}],"countries":["ID"],"is_corresponding":true,"raw_author_name":"Teguh Pribadi","raw_affiliation_strings":["STMIK DCI"],"raw_orcid":"https://orcid.org/0009-0007-7825-0287","affiliations":[{"raw_affiliation_string":"STMIK DCI","institution_ids":["https://openalex.org/I4405273702"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5116083777"],"corresponding_institution_ids":["https://openalex.org/I4405273702"],"apc_list":null,"apc_paid":null,"fwci":0.365,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.59616101,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":95},"biblio":{"volume":"12","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9794999957084656,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10350","display_name":"Electronic Health Records Systems","score":0.010200000368058681,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11734","display_name":"Decision Support System Applications","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/delone-and-mclean-model","display_name":"DeLone and McLean model","score":0.9520000219345093},{"id":"https://openalex.org/keywords/hospital-information-systems","display_name":"hospital information systems","score":0.8019999861717224},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.9369999766349792},{"id":"https://openalex.org/keywords/system-quality","display_name":"system quality","score":0.9240000247955322},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.9990000128746033},{"id":"https://openalex.org/keywords/healthcare-workers","display_name":"healthcare workers","score":0.47600001096725464},{"id":"https://openalex.org/keywords/fast-framework","display_name":"FAST framework","score":0.722000002861023},{"id":"https://openalex.org/keywords/systems-thinking","display_name":"systems thinking","score":0.6460000276565552},{"id":"https://openalex.org/keywords/hospital-information-system-development","display_name":"hospital information system development","score":0.6169999837875366},{"id":"https://openalex.org/keywords/hasan-sadikin-hospital-bandung","display_name":"Hasan Sadikin Hospital Bandung","score":0.8220000267028809}],"concepts":[{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4239000082015991},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.36959999799728394},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.35839998722076416},{"id":"https://openalex.org/C100363876","wikidata":"https://www.wikidata.org/wiki/Q690661","display_name":"Nonprobability sampling","level":3,"score":0.33309999108314514},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.320499986410141},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3025999963283539},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.28540000319480896},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.26969999074935913},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.2502000033855438},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.23720000684261322}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.33197/jitter.vol12.iss1.2025.3162","doi":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","is_oa":true,"landing_page_url":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","pdf_url":"https://journal.widyatama.ac.id/index.php/jitter/article/download/3162/1289","source":{"id":"https://openalex.org/S4210231675","display_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","issn_l":"2407-3911","issn":["2407-3911","2686-0333"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210167078","host_organization_name":"Universitas Widyatama","host_organization_lineage":["https://openalex.org/I4210167078"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.33197/jitter.vol12.iss1.2025.3162","doi":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","is_oa":true,"landing_page_url":"https://doi.org/10.33197/jitter.vol12.iss1.2025.3162","pdf_url":"https://journal.widyatama.ac.id/index.php/jitter/article/download/3162/1289","source":{"id":"https://openalex.org/S4210231675","display_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","issn_l":"2407-3911","issn":["2407-3911","2686-0333"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210167078","host_organization_name":"Universitas Widyatama","host_organization_lineage":["https://openalex.org/I4210167078"],"host_organization_lineage_names":[],"type":"journal"},"license":"cc-by-nc-sa","license_id":"https://openalex.org/licenses/cc-by-nc-sa","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Jurnal Ilmiah Teknologi Infomasi Terapan","raw_type":"journal-article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/3","display_name":"Good health and well-being","score":0.5683000087738037}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W7117745876.pdf","grobid_xml":"https://content.openalex.org/works/W7117745876.grobid-xml"},"referenced_works_count":3,"referenced_works":["https://openalex.org/W2893443580","https://openalex.org/W4281772079","https://openalex.org/W4403457195"],"related_works":["https://openalex.org/W3091366714","https://openalex.org/W4410891666","https://openalex.org/W7216785998","https://openalex.org/W1520002867","https://openalex.org/W1605561647","https://openalex.org/W972104739","https://openalex.org/W7042533789","https://openalex.org/W3196625669","https://openalex.org/W7216197267","https://openalex.org/W2136049373"],"abstract_inverted_index":{"Tujuan":[0],"dari":[1,77],"penelitian":[2,26,49,82],"ini":[3,27,50],"adalah":[4,28,51],"untuk":[5],"menganalisis":[6],"persepsi":[7],"penggunaan":[8],"sistem":[9,91,106],"informasi":[10,107],"rumah":[11,33,108],"sakit":[12,34,109],"di":[13],"Rumah":[14],"Sakit":[15],"Hasansadikin":[16],"Bandung":[17],"dengan":[18,35,55],"menggunakan":[19,36,115],"Model":[20],"DeLone":[21,68],"dan":[22,31,40,61,69,92,136],"McLean.":[23,70],"Sampel":[24],"dalam":[25,48,66,126],"tenaga":[29],"medis":[30],"staf":[32],"teknik":[37],"purposive":[38],"sampling,":[39],"data":[41,52],"dikumpulkan":[42],"melalui":[43],"kuesioner.":[44],"Data":[45],"yang":[46,64,73,87,102,112,124],"digunakan":[47,74],"panel":[53],"cross-section,":[54],"variabel":[56],"kualitas":[57,59,90,93],"sistem,":[58],"layanan,":[60],"kepuasan":[62,96],"pengguna":[63],"terdapat":[65],"model":[67,79],"Metode":[71],"campuran":[72],"merupakan":[75],"modifikasi":[76],"kedua":[78],"tersebut.":[80],"Hasil":[81],"menunjukkan":[83,103],"adanya":[84],"pengaruh":[85],"positif":[86],"signifikan":[88],"antara":[89],"layanan":[94],"terhadap":[95],"pengguna.":[97],"Selain":[98],"itu,":[99],"ditemukan":[100],"analisis":[101,132,134],"perlunya":[104],"pengembangan":[105],"saat":[110],"ini,":[111],"dapat":[113],"dianalisis":[114],"FAST":[116],"(Framework":[117],"for":[118],"the":[119],"Application":[120],"of":[121],"System":[122],"Thinking),":[123],"dilakukan":[125],"empat":[127],"tahap:":[128],"definisi":[129],"ruang":[130],"lingkup,":[131],"masalah,":[133],"permintaan,":[135],"desain":[137],"logistik.":[138]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2025-12-31T00:00:00"}
