{"id":"https://openalex.org/W7115684145","doi":"https://doi.org/10.1016/j.jhtm.2025.101382","title":"Exploring professional identity formation in hospitality: A managerial perspective","display_name":"Exploring professional identity formation in hospitality: A managerial perspective","publication_year":2025,"publication_date":"2025-12-16","ids":{"openalex":"https://openalex.org/W7115684145","doi":"https://doi.org/10.1016/j.jhtm.2025.101382"},"language":"en","primary_location":{"id":"doi:10.1016/j.jhtm.2025.101382","doi":"https://doi.org/10.1016/j.jhtm.2025.101382","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jhtm.2025.101382","pdf_url":null,"source":{"id":"https://openalex.org/S187788904","display_name":"Journal of Hospitality and Tourism Management","issn_l":"1447-6770","issn":["1447-6770","1839-5260"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Hospitality and Tourism Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://doi.org/10.1016/j.jhtm.2025.101382","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Piyanuch Prangkam","orcid":"https://orcid.org/0009-0002-6288-5660","observed_orcids":["https://orcid.org/0009-0002-6288-5660"]},"institutions":[{"id":"https://openalex.org/I11701301","display_name":"Griffith University","ror":"https://ror.org/02sc3r913","country_code":"AU","type":"education","lineage":["https://openalex.org/I11701301"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Piyanuch Prangkam","raw_affiliation_strings":["Department of Tourism and Marketing, Griffith University, Australia","GIFT \u2013 Griffith Institute for Tourism, Australia"],"raw_orcid":"https://orcid.org/0009-0002-6288-5660","affiliations":[{"raw_affiliation_string":"Department of Tourism and Marketing, Griffith University, Australia","institution_ids":["https://openalex.org/I11701301"]},{"raw_affiliation_string":"GIFT \u2013 Griffith Institute for Tourism, Australia","institution_ids":["https://openalex.org/I11701301"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Leonie Lockstone-Binney","orcid":"https://orcid.org/0000-0002-0664-2069","observed_orcids":["https://orcid.org/0000-0002-0664-2069"]},"institutions":[{"id":"https://openalex.org/I11701301","display_name":"Griffith University","ror":"https://ror.org/02sc3r913","country_code":"AU","type":"education","lineage":["https://openalex.org/I11701301"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Leonie Lockstone-Binney","raw_affiliation_strings":["Department of Tourism and Marketing, Griffith University, Australia","GIFT \u2013 Griffith Institute for Tourism, Australia"],"raw_orcid":"https://orcid.org/0000-0002-0664-2069","affiliations":[{"raw_affiliation_string":"Department of Tourism and Marketing, Griffith University, Australia","institution_ids":["https://openalex.org/I11701301"]},{"raw_affiliation_string":"GIFT \u2013 Griffith Institute for Tourism, Australia","institution_ids":["https://openalex.org/I11701301"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102998088","display_name":"Barry Fraser","orcid":"https://orcid.org/0000-0001-9483-939X","observed_orcids":["https://orcid.org/0000-0001-9483-939X"]},"institutions":[{"id":"https://openalex.org/I11701301","display_name":"Griffith University","ror":"https://ror.org/02sc3r913","country_code":"AU","type":"education","lineage":["https://openalex.org/I11701301"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Barry Fraser","raw_affiliation_strings":["Department of Tourism and Marketing, Griffith University, Australia"],"raw_orcid":"https://orcid.org/0000-0001-9483-939X","affiliations":[{"raw_affiliation_string":"Department of Tourism and Marketing, Griffith University, Australia","institution_ids":["https://openalex.org/I11701301"]}]},{"author_position":"last","author":{"id":null,"display_name":"Shane Barry","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I11701301","display_name":"Griffith University","ror":"https://ror.org/02sc3r913","country_code":"AU","type":"education","lineage":["https://openalex.org/I11701301"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Shane Barry","raw_affiliation_strings":["Department of Tourism and Marketing, Griffith University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Tourism and Marketing, Griffith University, Australia","institution_ids":["https://openalex.org/I11701301"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I11701301"],"apc_list":{"value":3400,"currency":"USD","value_usd":3400},"apc_paid":{"value":3400,"currency":"USD","value_usd":3400},"fwci":5.0202,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.94796003,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":98},"biblio":{"volume":"66","issue":null,"first_page":"101382","last_page":"101382"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12584","display_name":"Hospitality and Tourism Education","score":0.9937000274658203,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.004600000102072954,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/professional-identity","display_name":"professional identity","score":0.8100000023841858},{"id":"https://openalex.org/keywords/identity-development","display_name":"identity construction","score":0.8180000185966492},{"id":"https://openalex.org/keywords/hospitality-industry","display_name":"hospitality industry","score":0.734000027179718},{"id":"https://openalex.org/keywords/hospitality-managers","display_name":"hospitality managers","score":0.6809999942779541},{"id":"https://openalex.org/keywords/managerial-perspective","display_name":"managerial perspective","score":0.6700000166893005}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7258999943733215},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.6690000295639038},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5364000201225281},{"id":"https://openalex.org/C2778355321","wikidata":"https://www.wikidata.org/wiki/Q17079427","display_name":"Identity (music)","level":2,"score":0.5055999755859375},{"id":"https://openalex.org/C165347436","wikidata":"https://www.wikidata.org/wiki/Q1514547","display_name":"Project commissioning","level":3,"score":0.4909000098705292},{"id":"https://openalex.org/C151719136","wikidata":"https://www.wikidata.org/wiki/Q3972943","display_name":"Publishing","level":2,"score":0.44359999895095825},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.40470001101493835},{"id":"https://openalex.org/C97343919","wikidata":"https://www.wikidata.org/wiki/Q1095779","display_name":"Identity formation","level":3,"score":0.38690000772476196},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.36820000410079956},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.3222000002861023},{"id":"https://openalex.org/C98447023","wikidata":"https://www.wikidata.org/wiki/Q1540351","display_name":"Social identity theory","level":3,"score":0.28600001335144043},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.27090001106262207},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.2635999917984009}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.jhtm.2025.101382","doi":"https://doi.org/10.1016/j.jhtm.2025.101382","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jhtm.2025.101382","pdf_url":null,"source":{"id":"https://openalex.org/S187788904","display_name":"Journal of Hospitality and Tourism Management","issn_l":"1447-6770","issn":["1447-6770","1839-5260"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Hospitality and Tourism Management","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1016/j.jhtm.2025.101382","doi":"https://doi.org/10.1016/j.jhtm.2025.101382","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.jhtm.2025.101382","pdf_url":null,"source":{"id":"https://openalex.org/S187788904","display_name":"Journal of Hospitality and Tourism Management","issn_l":"1447-6770","issn":["1447-6770","1839-5260"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-100","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Hospitality and Tourism Management","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.7825999855995178}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":47,"referenced_works":["https://openalex.org/W1763559945","https://openalex.org/W1965625626","https://openalex.org/W2043835820","https://openalex.org/W2075201137","https://openalex.org/W2094553995","https://openalex.org/W2119591399","https://openalex.org/W2133535394","https://openalex.org/W2157575844","https://openalex.org/W2600406592","https://openalex.org/W2601755897","https://openalex.org/W2729687024","https://openalex.org/W2773775319","https://openalex.org/W2793985819","https://openalex.org/W2810016408","https://openalex.org/W2885070143","https://openalex.org/W2903765486","https://openalex.org/W2947211079","https://openalex.org/W2966934336","https://openalex.org/W2982532988","https://openalex.org/W3014229432","https://openalex.org/W3028667910","https://openalex.org/W3043216671","https://openalex.org/W3044373047","https://openalex.org/W3047591434","https://openalex.org/W3109670670","https://openalex.org/W3111068641","https://openalex.org/W3112706324","https://openalex.org/W3120249582","https://openalex.org/W3131933663","https://openalex.org/W3135595165","https://openalex.org/W3187769757","https://openalex.org/W3190376856","https://openalex.org/W4200524292","https://openalex.org/W4214719932","https://openalex.org/W4281734398","https://openalex.org/W4288047980","https://openalex.org/W4307543196","https://openalex.org/W4310991216","https://openalex.org/W4322767111","https://openalex.org/W4383368670","https://openalex.org/W4387135307","https://openalex.org/W4388260535","https://openalex.org/W4390204783","https://openalex.org/W4403560386","https://openalex.org/W4403878169","https://openalex.org/W4407077856","https://openalex.org/W6921969423"],"related_works":["https://openalex.org/W6922558103","https://openalex.org/W7000921145","https://openalex.org/W4248502010","https://openalex.org/W2787192330","https://openalex.org/W2753348236","https://openalex.org/W2969554337","https://openalex.org/W281584896","https://openalex.org/W3202387656","https://openalex.org/W3151244776","https://openalex.org/W568310493"],"abstract_inverted_index":{"This":[0],"paper":[1],"explores":[2,137],"professional":[3,21,56,92,132,143,175],"identity":[4,22,93,144,172,176],"formation,":[5],"as":[6,125,150,152,180],"a":[7,126,154,181],"critical,":[8],"yet":[9],"under-explored":[10],"area":[11],"within":[12],"the":[13,42,91,122,138,147,163],"hospitality":[14,43,60,123,148],"field.":[15],"Multi-disciplinary":[16],"studies":[17],"have":[18],"supported":[19],"that":[20],"is":[23,35,48],"linked":[24],"to":[25,50,90],"positive":[26],"outcomes":[27,40],"such":[28],"job":[29],"satisfaction":[30],"and":[31,53,105,109,112,114,168],"career":[32,127],"progression.":[33],"There":[34],"preliminary":[36],"evidence":[37],"of":[38,55,95,142,156],"these":[39,96],"in":[41,77,82,121,146,161,171],"field,":[44],"however,":[45],"further":[46],"research":[47],"needed":[49],"enhance":[51],"understanding":[52],"conceptualisation":[54],"identify":[57],"formation":[58,94,145,177],"for":[59,184],"professionals.":[61],"A":[62],"qualitative":[63],"data":[64],"collection":[65],"approach":[66],"was":[67],"adopted,":[68],"utilising":[69],"semi-structured":[70],"interviews":[71],"with":[72],"33":[73],"management-level":[74],"employees":[75],"working":[76],"mid-to":[78],"upscale":[79],"international":[80],"hotels":[81],"Thailand.":[83],"The":[84],"analysis":[85],"identified":[86],"six":[87],"themes":[88],"contributing":[89],"managers,":[97],"including":[98],"work":[99],"passion,":[100],"service":[101],"orientation,":[102],"agility,":[103],"knowledge":[104],"skills":[106],"mastery,":[107],"hotel":[108],"brand":[110],"identification,":[111],"feedback":[113],"recognition.":[115],"Participants":[116],"also":[117],"acknowledged":[118],"employee":[119,185],"turnover":[120],"sector":[124],"advancement":[128],"strategy,":[129],"strengthening":[130],"their":[131],"identity.":[133],"Theoretically,":[134],"this":[135],"study":[136],"key":[139],"building":[140],"blocks":[141],"industry,":[149],"well":[151],"addressing":[153],"critique":[155],"Social":[157],"Identity":[158],"Theory":[159],"(SIT)":[160],"exploring":[162],"interplay":[164],"between":[165],"social":[166],"structures":[167],"individual":[169],"agency":[170],"development.":[173,186],"Practically,":[174],"can":[178],"serve":[179],"sustainable":[182],"strategy":[183]},"counts_by_year":[{"year":2026,"cited_by_count":3}],"updated_date":"2026-10-29T09:56:32.521200","created_date":"2025-12-17T00:00:00"}