{"id":"https://openalex.org/W7097474686","doi":null,"title":"Automation trust and reliance 1 OCCASIONAL AUTOMATION FAILURES ON EASY TASKS UNDERMINES TRUST IN AUTOMATION","display_name":"Automation trust and reliance 1 OCCASIONAL AUTOMATION FAILURES ON EASY TASKS UNDERMINES TRUST IN AUTOMATION","publication_year":2015,"publication_date":"2015-03-13","ids":{"openalex":"https://openalex.org/W7097474686"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.572.1125","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.572.1125","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://ww2.odu.edu/~pmadhava/madhavanetal2004.pdf","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Poornima Madhavan","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Poornima Madhavan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Douglas A. Wiegmann","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Douglas A. Wiegmann","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5087064897","display_name":"Frank C. Lacson","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Frank C. Lacson","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.60959471,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10709","display_name":"Social Robot Interaction and HRI","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11357","display_name":"Risk and Safety Analysis","score":0.0,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/trust-in-automation","display_name":"trust in automation","score":0.9409999847412109},{"id":"https://openalex.org/keywords/reliance-on-automation","display_name":"reliance on automation","score":0.9259999990463257},{"id":"https://openalex.org/keywords/diagnostic-aids","display_name":"diagnostic aids","score":0.6370000243186951},{"id":"https://openalex.org/keywords/task-difficulty","display_name":"task difficulty","score":0.5960000157356262},{"id":"https://openalex.org/keywords/human-automation-interaction","display_name":"human-automation interaction","score":0.6110000014305115}],"concepts":[{"id":"https://openalex.org/C115901376","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automation","level":2,"score":0.9297000169754028},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.661300003528595},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6297000050544739},{"id":"https://openalex.org/C169806903","wikidata":"https://www.wikidata.org/wiki/Q5937752","display_name":"Human error","level":2,"score":0.5508000254631042},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.46790000796318054},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4542999863624573},{"id":"https://openalex.org/C21457203","wikidata":"https://www.wikidata.org/wiki/Q4056293","display_name":"Process automation system","level":3,"score":0.42170000076293945},{"id":"https://openalex.org/C2780586882","wikidata":"https://www.wikidata.org/wiki/Q7520643","display_name":"Simple (philosophy)","level":2,"score":0.3100000023841858},{"id":"https://openalex.org/C3019060180","wikidata":"https://www.wikidata.org/wiki/Q184199","display_name":"Automated method","level":2,"score":0.30790001153945923},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3075999915599823},{"id":"https://openalex.org/C200601418","wikidata":"https://www.wikidata.org/wiki/Q2193887","display_name":"Reliability engineering","level":1,"score":0.2980000078678131},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.2976999878883362},{"id":"https://openalex.org/C85135244","wikidata":"https://www.wikidata.org/wiki/Q1799487","display_name":"Laboratory automation","level":3,"score":0.28439998626708984},{"id":"https://openalex.org/C81667532","wikidata":"https://www.wikidata.org/wiki/Q5973709","display_name":"ISA100.11a","level":4,"score":0.2784000039100647},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.275299996137619}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.572.1125","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.572.1125","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://ww2.odu.edu/~pmadhava/madhavanetal2004.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2328716499","https://openalex.org/W1984361612","https://openalex.org/W2010158189","https://openalex.org/W2014615989","https://openalex.org/W2279543198","https://openalex.org/W2590676305","https://openalex.org/W2231060156","https://openalex.org/W2060144485","https://openalex.org/W2898749602","https://openalex.org/W7128911801"],"abstract_inverted_index":{"Automation":[0],"users":[1],"often":[2],"mistrust":[3],"diagnostic":[4],"aids":[5,84,100,190],"that":[6,42,83,85,101,124,140,188,191],"are":[7,93,121,152],"imperfectly":[8],"reliable":[9],"(Parasuraman":[10],"&":[11,27],"Riley,":[12],"1997),":[13],"particularly":[14],"on":[15,66,89,105,133,145,176],"occasions":[16],"when":[17,43],"automation":[18,71,150,177],"errors":[19,151,175],"appear":[20],"conspicuous":[21],"(c.f.":[22],"Dzindolet,":[23],"Peterson,":[24],"Pomranky,":[25],"Pierce,":[26],"Beck,":[28],"in":[29,57,70,115],"press),":[30],"or":[31],"simple":[32],"to":[33,61,96,167,183],"the":[34,63,80,113,116,125,128,160,169],"user.":[35],"Madhavan,":[36],"Wiegmann,":[37],"and":[38,73,179],"Lacson,":[39],"(2003)":[40],"found":[41],"operators":[44],"catch":[45],"easy":[46,135,174],"mistakes":[47],"made":[48],"by":[49],"an":[50,131,134,143],"automated":[51,189],"aid,":[52],"it":[53],"bolsters":[54],"their":[55,58],"self-confidence":[56],"own":[59],"ability":[60],"outperform":[62],"aid":[64],"even":[65],"difficult":[67,147,157],"tasks,":[68],"resulting":[69],"under-trust":[72],"under-reliance.":[74],"Specifically,":[75],"Madhavan":[76],"et":[77],"al.":[78],"proposed":[79],"\u201ceasy-errors":[81],"hypothesis\u201d":[82],"miss":[86],"targets":[87],"exclusively":[88],"\u201ceasy":[90],"\u201d":[91,107],"tasks":[92],"more":[94,156],"likely":[95],"be":[97],"mistrusted":[98],"than":[99,139],"generate":[102],"misses":[103],"only":[104],"\u201cdifficult":[106],"tasks.":[108],"However,":[109],"such":[110,123,172],"is":[111,137],"rarely":[112],"case":[114],"real":[117],"world":[118],"where":[119],"systems":[120],"designed":[122],"probability":[126],"of":[127,141,163,171],"system":[129],"generating":[130,142],"error":[132,144],"task":[136],"lower":[138],"a":[146,193],"task.":[148],"Easy":[149],"typically":[153],"interspersed":[154],"among":[155],"errors.":[158],"Therefore,":[159],"main":[161],"purpose":[162],"this":[164],"study":[165],"was":[166],"examine":[168],"effects":[170],"occasional":[173],"trust":[178],"reliance.":[180],"In":[181],"addition":[182],"misses,":[184],"research":[185],"has":[186],"shown":[187],"produce":[192],"large":[194]},"counts_by_year":[],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2025-10-27T00:00:00"}
