{"id":"https://openalex.org/W7096916231","doi":null,"title":"USER-GENERATED CONTENT (UGC) IN TOURISM: BENEFITS AND CONCERNS OF ONLINE CONSUMERS","display_name":"USER-GENERATED CONTENT (UGC) IN TOURISM: BENEFITS AND CONCERNS OF ONLINE CONSUMERS","publication_year":2012,"publication_date":"2012-06-15","ids":{"openalex":"https://openalex.org/W7096916231"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.232.2425","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.232.2425","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://is2.lse.ac.uk/asp/aspecis/20090035.pdf","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Stephen Burgess, et al.","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Stephen Burgess, et al.","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.79322597,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9951000213623047,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10055","display_name":"Diverse Aspects of Tourism Research","score":0.003700000001117587,"subfield":{"id":"https://openalex.org/subfields/1409","display_name":"Tourism, Leisure and Hospitality Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-generated-content","display_name":"user-generated content","score":1.0},{"id":"https://openalex.org/keywords/tourism-information-seeking","display_name":"tourism information seeking","score":0.5860000252723694},{"id":"https://openalex.org/keywords/fake-reviews","display_name":"fake reviews","score":0.6890000104904175},{"id":"https://openalex.org/keywords/travel-decision-making","display_name":"travel decision-making","score":0.5889999866485596},{"id":"https://openalex.org/keywords/online-reviews","display_name":"online reviews","score":0.492000013589859}],"concepts":[{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.7350999712944031},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.6651999950408936},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.623199999332428},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.589900016784668},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.5576000213623047},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.5503000020980835},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5468999743461609},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4255000054836273},{"id":"https://openalex.org/C43214815","wikidata":"https://www.wikidata.org/wiki/Q7310987","display_name":"Reliability (semiconductor)","level":3,"score":0.4251999855041504},{"id":"https://openalex.org/C2778152352","wikidata":"https://www.wikidata.org/wiki/Q5165061","display_name":"Content (measure theory)","level":2,"score":0.42239999771118164},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.4223000109195709},{"id":"https://openalex.org/C162446236","wikidata":"https://www.wikidata.org/wiki/Q653137","display_name":"Content analysis","level":2,"score":0.4138000011444092},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.39719998836517334},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.36640000343322754},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.33570000529289246},{"id":"https://openalex.org/C16759151","wikidata":"https://www.wikidata.org/wiki/Q7094111","display_name":"Online presence management","level":3,"score":0.30070000886917114},{"id":"https://openalex.org/C2984692916","wikidata":"https://www.wikidata.org/wiki/Q190637","display_name":"Website design","level":2,"score":0.27790001034736633},{"id":"https://openalex.org/C3019036681","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"Internet users","level":3,"score":0.2736000120639801},{"id":"https://openalex.org/C2778095710","wikidata":"https://www.wikidata.org/wiki/Q6031225","display_name":"Information source (mathematics)","level":2,"score":0.2689000070095062},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.26409998536109924},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.25780001282691956}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.232.2425","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.232.2425","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://is2.lse.ac.uk/asp/aspecis/20090035.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1591190794","https://openalex.org/W1972238926","https://openalex.org/W7061644774","https://openalex.org/W2189714262","https://openalex.org/W3157188501","https://openalex.org/W7216983286","https://openalex.org/W4294017687","https://openalex.org/W2059148710","https://openalex.org/W7216608860","https://openalex.org/W1600461412"],"abstract_inverted_index":{"This":[0],"paper":[1,65,190],"examines":[2],"the":[3,16,38,59,62,70,103,114,127,137,165,185,189,192],"views":[4,31],"of":[5,61,72,93,105,124,129,184,188,194],"travel":[6,76,109],"consumers":[7],"that":[8,68,95,133,167],"search":[9],"for":[10,197],"information":[11,55],"online":[12,75,84,202],"in":[13,28,37,102,113],"relation":[14,29],"to":[15,30,107],"specific":[17],"benefits":[18,99],"and":[19,100,117,131],"concerns":[20,101],"identified":[21,36,112],"with":[22,136,175,201],"user-generated":[23],"content":[24,34,166],"(UGC).":[25],"Real":[26],"contrasts":[27],"about":[32],"UGC":[33,42,73,106],"were":[35,96],"literature.":[39],"For":[40],"instance,":[41],"is":[43,126,134,168,191],"perceived":[44],"as":[45,53,98,111],"being":[46],"\u2018credible":[47],"\u2019":[48,52],"or":[49],"\u2018not":[50],"credible":[51],"an":[54,80],"source":[56],"depending":[57],"upon":[58],"view":[60],"user.":[63],"The":[64,87,121],"reports":[66],"research":[67],"examined":[69],"use":[71,104],"by":[74,150,173],"consumers,":[77],"sourced":[78],"from":[79],"Australian":[81],"tourism":[82],"organisation\u2019s":[83],"subscriber":[85],"database.":[86],"study":[88],"highlighted":[89],"a":[90,176,195],"similar":[91,119],"range":[92],"areas":[94],"seen":[97],"support":[108],"decisions":[110],"literature":[115],"\u2013":[116,139,157],"also":[118,160],"contrasts.":[120],"most":[122],"notable":[123],"these":[125],"level":[128],"trustworthiness":[130],"reliability":[132],"associated":[135,200],"postings":[138],"they":[140,145],"can":[141,159],"be":[142,161,171],"trusted":[143],"because":[144,164],"are":[146,155],"'real":[147,151],"'":[148,152],"experiences":[149],"people":[153],"who":[154],"independent":[156],"but":[158],"not":[162],"trustworthy":[163],"posted":[169],"may":[170],"faked":[172],"someone":[174],"vested":[177],"interest.":[178],"Similar":[179],"paradoxes":[180],"existed":[181],"elsewhere.":[182],"One":[183],"theoretical":[186],"contributions":[187],"derivation":[193],"matrix":[196],"classifying":[198],"recommendations":[199],"UGC.":[203]},"counts_by_year":[],"updated_date":"2026-08-26T07:47:46.906454","created_date":"2025-10-27T00:00:00"}