{"id":"https://openalex.org/W7083011908","doi":"https://doi.org/10.20372/nadre:19148","title":"The Effectiveness of Management Information System on Bank Service Delivery in Case of CBE Dire Dawa Branch","display_name":"The Effectiveness of Management Information System on Bank Service Delivery in Case of CBE Dire Dawa Branch","publication_year":2025,"publication_date":"2025-09-23","ids":{"openalex":"https://openalex.org/W7083011908","doi":"https://doi.org/10.20372/nadre:19148"},"language":"en","primary_location":{"id":"doi:10.20372/nadre:19148","doi":"https://doi.org/10.20372/nadre:19148","is_oa":true,"landing_page_url":"https://doi.org/10.20372/nadre:19148","pdf_url":null,"source":{"id":"https://openalex.org/S7407050969","display_name":"National Academic Digital Repository of Ethiopia","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"volume":null,"type":"article","indexed_in":["datacite"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://doi.org/10.20372/nadre:19148","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Meded Ahmedin","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Meded Ahmedin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.47273728,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.7246000170707703,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14183","display_name":"Banking Sector Performance and Management","score":0.7246000170707703,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13346","display_name":"Digital Transformation in Financial Services","score":0.051600001752376556,"subfield":{"id":"https://openalex.org/subfields/2000","display_name":"General Economics, Econometrics and Finance"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.04690000042319298,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/management-information-systems","display_name":"management information systems","score":0.9300000071525574},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.3970000147819519},{"id":"https://openalex.org/keywords/high-technology","display_name":"high technology","score":0.746999979019165},{"id":"https://openalex.org/keywords/data-quality","display_name":"data quality","score":0.7990000247955322},{"id":"https://openalex.org/keywords/effective-management","display_name":"effective management","score":0.9559999704360962}],"concepts":[{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.5460000038146973},{"id":"https://openalex.org/C49898467","wikidata":"https://www.wikidata.org/wiki/Q1517706","display_name":"Stratified sampling","level":2,"score":0.5443000197410583},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.52920001745224},{"id":"https://openalex.org/C29848774","wikidata":"https://www.wikidata.org/wiki/Q61905","display_name":"Management information systems","level":3,"score":0.49410000443458557},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.4925999939441681},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4855000078678131},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.47679999470710754},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.45579999685287476},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.45239999890327454},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.44780001044273376},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.44279998540878296},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4251999855041504},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.40950000286102295},{"id":"https://openalex.org/C45983554","wikidata":"https://www.wikidata.org/wiki/Q3412851","display_name":"Information quality","level":3,"score":0.3955000042915344},{"id":"https://openalex.org/C39896193","wikidata":"https://www.wikidata.org/wiki/Q380344","display_name":"Descriptive statistics","level":2,"score":0.35440000891685486},{"id":"https://openalex.org/C152877465","wikidata":"https://www.wikidata.org/wiki/Q208042","display_name":"Regression analysis","level":2,"score":0.34630000591278076},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.34299999475479126},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.33970001339912415},{"id":"https://openalex.org/C128487930","wikidata":"https://www.wikidata.org/wiki/Q579488","display_name":"Information management","level":2,"score":0.3377000093460083},{"id":"https://openalex.org/C73945780","wikidata":"https://www.wikidata.org/wiki/Q814232","display_name":"Survey methodology","level":2,"score":0.31290000677108765},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.30239999294281006},{"id":"https://openalex.org/C129848803","wikidata":"https://www.wikidata.org/wiki/Q2564360","display_name":"Sample size determination","level":2,"score":0.2980000078678131},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.2768000066280365},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.27649998664855957},{"id":"https://openalex.org/C2983812674","wikidata":"https://www.wikidata.org/wiki/Q134808","display_name":"Delivery system","level":2,"score":0.2754000127315521},{"id":"https://openalex.org/C24756922","wikidata":"https://www.wikidata.org/wiki/Q1757694","display_name":"Data quality","level":3,"score":0.2678999900817871},{"id":"https://openalex.org/C140779682","wikidata":"https://www.wikidata.org/wiki/Q210868","display_name":"Sampling (signal processing)","level":3,"score":0.2662000060081482},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.25839999318122864}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.20372/nadre:19148","doi":"https://doi.org/10.20372/nadre:19148","is_oa":true,"landing_page_url":"https://doi.org/10.20372/nadre:19148","pdf_url":null,"source":{"id":"https://openalex.org/S7407050969","display_name":"National Academic Digital Repository of Ethiopia","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":null,"raw_source_name":null,"raw_type":"article-journal"}],"best_oa_location":{"id":"doi:10.20372/nadre:19148","doi":"https://doi.org/10.20372/nadre:19148","is_oa":true,"landing_page_url":"https://doi.org/10.20372/nadre:19148","pdf_url":null,"source":{"id":"https://openalex.org/S7407050969","display_name":"National Academic Digital Repository of Ethiopia","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"},"sustainable_development_goals":[{"score":0.5378999710083008,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":[],"abstract_inverted_index":{"The":[0,4,9,66,99,101,109,132,163],"Main":[1],"Purpose":[2],"Of":[3,11,21,53,98,127,165],"Study":[5,47,67,133],"Was":[6,75,80,86,103],"To":[7,88,159],"Examine":[8],"Effectiveness":[10],"Management":[12,31,41],"Information":[13,42,54],"System":[14,43],"On":[15,162,168],"Bank":[16,169],"Service":[17,64,119,170],"Delivery":[18],"In":[19],"Case":[20],"CBE":[22,136],"Dire":[23,137],"Dawa":[24,138],"Branch.":[25],"Science":[26],"Many":[27],"Thesis":[28],"Studied":[29],"Effective":[30,130,150,166],"And":[32,51,72,82,107,115,129],"Organizational":[33],"Result":[34],"or":[35],"effectivness":[36],"As":[37,55],"Measurement":[38,57],"Scale":[39,58],"For":[40,59,95,149],"related":[44],"aspects.":[45],"This":[46],"Used":[48,68,87],"Advanced":[49,124,143],"Technology":[50,125,144],"Quality":[52,126],"Additional":[56],"effective":[60],"MIS":[61,151,167],"for":[62],"Better":[63],"Delivery.":[65,120,171],"Descriptive":[69],"Survey":[70],"Method":[71],"Quantitative":[73],"Approach":[74,85],"Used.":[76],"Stratified":[77],"Sampling":[78],"Technique":[79],"Employed":[81],"Taro":[83],"Yemane":[84],"Calculate":[89],"Sample":[90],"Size.":[91],"Questioners":[92],"Were":[93],"Distributed":[94],"143":[96],"Employee":[97],"Bank.":[100],"Data":[102,128],"Analyzed":[104],"By":[105],"Regression":[106],"Co-Relation.":[108],"Finding":[110],"Concerned":[111],"all":[112],"Elements":[113,122],"Significant":[114],"Positively":[116],"Co-Relate":[117],"With":[118,145],"These":[121,152],"Are":[123],"Management.":[131],"Recommended":[134],"That":[135],"Branch":[139],"Must":[140],"Be":[141],"Adopt":[142],"Skilled":[146],"Man":[147],"Power.":[148],"Is":[153],"Essential":[154],"Because":[155],"It":[156],"Will":[157],"Help":[158],"Shed":[160],"Light":[161],"Importance":[164]},"counts_by_year":[],"updated_date":"2025-11-06T06:51:31.235846","created_date":"2025-10-10T00:00:00"}