{"id":"https://openalex.org/W70448151","doi":null,"title":"Design of cognitive work support systems for airline operations","display_name":"Design of cognitive work support systems for airline operations","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W70448151","mag":"70448151"},"language":"en","primary_location":{"id":"mag:70448151","doi":null,"is_oa":false,"landing_page_url":"https://smartech.gatech.edu/bitstream/1853/26524/1/feigh_karen_m_200812_phd.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5004539164","display_name":"Amy R. Pritchett","orcid":"https://orcid.org/0000-0002-1195-1800","observed_orcids":["https://orcid.org/0000-0002-1195-1800"]},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Amy R. Pritchett","raw_affiliation_strings":["[Georgia Institute of Technology.]"],"raw_orcid":"https://orcid.org/0000-0002-1195-1800","affiliations":[{"raw_affiliation_string":"[Georgia Institute of Technology.]","institution_ids":["https://openalex.org/I130701444"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041686916","display_name":"Karen M. Feigh","orcid":"https://orcid.org/0000-0002-0281-7634","observed_orcids":["https://orcid.org/0000-0002-0281-7634"]},"institutions":[{"id":"https://openalex.org/I130701444","display_name":"Georgia Institute of Technology","ror":"https://ror.org/01zkghx44","country_code":"US","type":"education","lineage":["https://openalex.org/I130701444"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Karen M. Feigh","raw_affiliation_strings":["[Georgia Institute of Technology.]"],"raw_orcid":"https://orcid.org/0000-0002-0281-7634","affiliations":[{"raw_affiliation_string":"[Georgia Institute of Technology.]","institution_ids":["https://openalex.org/I130701444"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I130701444"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9413999915122986,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10525","display_name":"Human-Automation Interaction and Safety","score":0.9413999915122986,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.03420000150799751,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13722","display_name":"Ergonomics and Human Factors","score":0.008100000210106373,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/airline-operations","display_name":"airline operations","score":0.9100000262260437},{"id":"https://openalex.org/keywords/joint-cognitive-systems","display_name":"joint cognitive systems","score":0.8309999704360962},{"id":"https://openalex.org/keywords/cognitive-control","display_name":"cognitive control","score":0.8330000042915344},{"id":"https://openalex.org/keywords/human-performance-modeling","display_name":"human performance modeling","score":0.7409999966621399},{"id":"https://openalex.org/keywords/information-processing-model","display_name":"information processing model","score":0.7889999747276306},{"id":"https://openalex.org/keywords/workload","display_name":"workload","score":0.3370000123977661},{"id":"https://openalex.org/keywords/self-assessment","display_name":"self-assessment","score":0.5070000290870667},{"id":"https://openalex.org/keywords/design-process","display_name":"design process","score":0.5189999938011169},{"id":"https://openalex.org/keywords/decision-making","display_name":"decision-making","score":0.3199999928474426},{"id":"https://openalex.org/keywords/flight-scheduling","display_name":"flight scheduling","score":0.42100000381469727},{"id":"https://openalex.org/keywords/human-computer-interaction","display_name":"human-computer interaction","score":0.44200000166893005},{"id":"https://openalex.org/keywords/frustration","display_name":"frustration","score":0.5049999952316284},{"id":"https://openalex.org/keywords/dynamic-work-environments","display_name":"dynamic work environments","score":0.5260000228881836},{"id":"https://openalex.org/keywords/human-factors-engineering","display_name":"human factors engineering","score":0.3199999928474426}],"concepts":[{"id":"https://openalex.org/C169900460","wikidata":"https://www.wikidata.org/wiki/Q2200417","display_name":"Cognition","level":2,"score":0.5996392369270325},{"id":"https://openalex.org/C35064395","wikidata":"https://www.wikidata.org/wiki/Q1093494","display_name":"Cognitive ergonomics","level":4,"score":0.4971001446247101},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4613717794418335},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.4544515907764435},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.44605591893196106},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.3380395770072937},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1311548352241516},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C3017944768","wikidata":"https://www.wikidata.org/wiki/Q1450463","display_name":"Poison control","level":2,"score":0.0},{"id":"https://openalex.org/C99454951","wikidata":"https://www.wikidata.org/wiki/Q932068","display_name":"Environmental health","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C166735990","wikidata":"https://www.wikidata.org/wiki/Q1750812","display_name":"Human factors and ergonomics","level":3,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:70448151","doi":null,"is_oa":false,"landing_page_url":"https://smartech.gatech.edu/bitstream/1853/26524/1/feigh_karen_m_200812_phd.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":66,"referenced_works":["https://openalex.org/W36741667","https://openalex.org/W88070676","https://openalex.org/W102911882","https://openalex.org/W114330277","https://openalex.org/W211457334","https://openalex.org/W586961168","https://openalex.org/W649260514","https://openalex.org/W656586954","https://openalex.org/W1488362390","https://openalex.org/W1490375862","https://openalex.org/W1501017370","https://openalex.org/W1513421164","https://openalex.org/W1530041619","https://openalex.org/W1557496348","https://openalex.org/W1557830173","https://openalex.org/W1566818867","https://openalex.org/W1569447401","https://openalex.org/W1571144263","https://openalex.org/W1664559661","https://openalex.org/W1696611903","https://openalex.org/W1726694533","https://openalex.org/W1893903295","https://openalex.org/W1966212019","https://openalex.org/W1972742795","https://openalex.org/W1983186110","https://openalex.org/W1987220731","https://openalex.org/W1993325457","https://openalex.org/W1997212502","https://openalex.org/W2014757766","https://openalex.org/W2027920176","https://openalex.org/W2028536266","https://openalex.org/W2028719879","https://openalex.org/W2037269213","https://openalex.org/W2041211926","https://openalex.org/W2043227067","https://openalex.org/W2050426605","https://openalex.org/W2051582747","https://openalex.org/W2052534271","https://openalex.org/W2054684676","https://openalex.org/W2055324293","https://openalex.org/W2060937584","https://openalex.org/W2069757512","https://openalex.org/W2071329771","https://openalex.org/W2102518549","https://openalex.org/W2107617866","https://openalex.org/W2121505426","https://openalex.org/W2123179704","https://openalex.org/W2146948159","https://openalex.org/W2147851174","https://openalex.org/W2154828048","https://openalex.org/W2200661489","https://openalex.org/W2261885256","https://openalex.org/W2272351561","https://openalex.org/W2288254790","https://openalex.org/W2338664601","https://openalex.org/W2513769042","https://openalex.org/W2515299607","https://openalex.org/W2515316227","https://openalex.org/W2537404210","https://openalex.org/W2591419589","https://openalex.org/W2615636486","https://openalex.org/W2811468451","https://openalex.org/W2955441831","https://openalex.org/W3013867706","https://openalex.org/W4242608241","https://openalex.org/W4248278388"],"related_works":["https://openalex.org/W2073082952","https://openalex.org/W2047450674","https://openalex.org/W2071329771","https://openalex.org/W2059783529","https://openalex.org/W2047462895","https://openalex.org/W2964830037","https://openalex.org/W2545359930","https://openalex.org/W633937441","https://openalex.org/W2078238406","https://openalex.org/W6941264078"],"abstract_inverted_index":{"The":[0,279,359,373,517],"safe":[1],"and":[2,24,45,90,184,243,272,293,304,311,346,364,368,387,416,466,512,529,562],"efficient":[3],"management":[4],"of":[5,61,111,115,132,158,170,186,199,222,235,248,277,331,356,366,380,384,396,441,492,526,544,552,560,570,574,578],"an":[6,263,567],"airline":[7,28,43],"is":[8,64,69,121,253,321,344,375,563],"a":[9,72,109,124,150,168,189,220,233,240,256,282,342,349,426,445,459,523,540,549],"complex":[10],"cognitive":[11,172,249,300],"task":[12],"involving":[13],"many":[14],"individuals":[15],"working":[16],"in":[17,102,130,134,188,239,400,581],"close":[18],"coordination.":[19],"Unfortunately,":[20,469],"the":[21,50,59,67,85,91,95,128,141,154,177,197,204,210,223,246,275,312,325,335,354,357,381,385,394,401,433,454,479,483,490,533,535,571,575,582],"current":[22],"models":[23],"assumptions":[25],"upon":[26],"which":[27,113,323,463],"operations":[29],"support":[30,62,174,464],"systems":[31,63,82,175],"are":[32,34,46,302],"designed":[33],"not":[35,47,254,431],"appropriate":[36],"for":[37,476,497,505],"dynamic":[38,81],"work":[39,173,301],"environments":[40],"such":[41],"as":[42,71,98,123,232,262,316,327,485],"operations,":[44],"consistent":[48],"with":[49,219,245,393,425,432,461],"activities":[51],"observed":[52],"there.":[53],"A":[54,318],"new":[55],"way":[56],"to":[57,104,126,136,162,213,266,273,286,352,566],"approach":[58],"design":[60,319,336,340,455,495],"proposed":[65],"whereby":[66,251],"system":[68,74,87],"viewed":[70],"joint-cognitive":[73],"where":[75,227,478],"human":[76,200,228],"cognition":[77,229,252],"must":[78],"regulate":[79],"two":[80,503],"simultaneously,":[83],"i.e.,":[84],"internal":[86],"(the":[88],"human)":[89],"external":[92],"system,":[93],"e.g.,":[94],"flight":[96],"schedule":[97],"they":[99,295],"both":[100],"change":[101],"response":[103,135],"context.":[105,137],"In":[106,532],"this":[107,139,339],"thesis":[108,142,193,501],"model":[110,214,226],"control":[112,118,160,250,268],"consists":[114],"three":[116,144],"contextual":[117,159],"modes":[119,161,496],"(CCMs)":[120],"used":[122],"framework":[125,140],"represent":[127],"changes":[129],"patterns":[131,330,365],"behavior":[133],"Using":[138],"demonstrates":[143,181],"distinct":[145],"contributions.":[146],"First,":[147],"it":[148,166,180,547],"provides":[149,548],"theoretical":[151],"foundation":[152],"relating":[153],"high":[155,524],"level":[156],"constructs":[157],"engineering":[163],"design.":[164],"Second,":[165,420],"formulates":[167],"method":[169],"designing":[171],"using":[176,348,444],"CCMs.":[178,468],"Third,":[179,436],"these":[182],"capabilities":[183],"benefits":[185],"CCM":[187,314,397,481,545,561],"relevant":[190],"domain.":[191],"\r\nThe":[192],"begins":[194],"by":[195,554],"examining":[196],"evolution":[198],"performance":[201,377,422,472,498],"modeling":[202],"from":[203,281],"initial":[205],"stimulus-response":[206],"methods":[207,504],"introduced":[208],"during":[209],"industrial":[211],"revolution":[212],"factory":[215],"worker":[216],"productivity,":[217],"continues":[218],"discussion":[221],"information":[224],"processing":[225],"was":[230,378],"modeled":[231,261],"series":[234],"actions":[236],"carried":[237],"out":[238],"predefined":[241],"order,":[242],"ends":[244],"concept":[247],"considered":[255],"context-free":[257],"mental":[258],"process":[259,320,456],"but":[260,430],"individual's":[264,568],"ability":[265],"maintain":[267],"under":[269],"varying":[270],"contexts":[271],"counter":[274],"effects":[276],"disturbances.":[278],"results":[280],"preliminary":[283,402],"evaluation":[284],"conducted":[285],"determine":[287],"if":[288,294],"CCMs":[289,307,326,409,579],"could":[290,308],"be":[291,309,539],"measured":[292,310],"provided":[296],"any":[297],"additional":[298],"insight":[299],"presented,":[303],"reveal":[305],"that":[306,376,448],"self-assessed":[313,428],"varied":[315,423],"predicted.":[317],"developed":[322],"utilizes":[324],"representing":[328],"specific":[329,471],"activity,":[332,367],"thus":[333],"specifying":[334],"requirements.":[337],"Following":[338],"process,":[341],"prototype":[343],"created":[345,458],"evaluated":[347],"controlled":[350],"experiment":[351,360],"examine":[353],"effectiveness":[355,491],"CWSS.":[358],"examines":[361],"performance,":[362,413],"workload,":[363],"has":[369],"several":[370],"interesting":[371],"findings.":[372],"first":[374],"independent":[379],"almost":[382],"all":[383],"predictors":[386],"covariates":[388],"including":[389],"participant's":[390,427,480],"Self-assessed":[391],"CCM,":[392,429],"exception":[395],"transitions.":[398],"As":[399],"study,":[403],"participants":[404,437],"who":[405],"reported":[406,411],"transitioning":[407],"between":[408],"also":[410],"decreased":[412],"increased":[414],"frustration":[415],"actually":[417],"performed":[418],"worse.":[419],"perceived":[421],"linearly":[424],"actual":[434],"performance.":[435],"report":[438],"lower":[439],"levels":[440],"effort":[442],"when":[443],"CWSS":[446,460],"DM":[447,484],"matched":[449,482],"their":[450],"operational":[451],"CCM.":[452],"Finally,":[453],"successfully":[457],"DMs":[462],"strategic":[465],"tactical":[467],"no":[470],"improvements":[473],"were":[474],"found":[475],"cases":[477],"hypothesized,":[486],"calling":[487],"into":[488],"question":[489],"creating":[493],"different":[494,558],"improvement.":[499],"\r\nThis":[500],"presents":[502],"measuring":[506],"CCMs:":[507],"one":[508,513],"direct":[509],"single":[510],"scale":[511],"indirect":[514],"composite":[515,536],"scale.":[516],"measurements":[518],"correlate":[519],"highly.":[520],"Both":[521],"have":[522],"degree":[525,551],"face":[527],"validity":[528],"user":[530],"acceptance.":[531],"end,":[534],"measure":[537,543],"may":[538],"more":[541],"robust":[542],"because":[546],"greater":[550],"diagnosticity":[553],"specifically":[555],"inquiring":[556],"after":[557],"aspects":[559],"less":[564],"susceptible":[565],"interpretation":[569],"relative":[572],"importance":[573],"multiple":[576],"dimensions":[577],"included":[580],"definitions.":[583]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}