{"id":"https://openalex.org/W6996980653","doi":null,"title":"Understanding Consumer Satisfaction in Reusable Beverage Packaging Systems : The Impact of Ownership, Preparation, Recovery, and Consumer Involvement Factors","display_name":"Understanding Consumer Satisfaction in Reusable Beverage Packaging Systems : The Impact of Ownership, Preparation, Recovery, and Consumer Involvement Factors","publication_year":2025,"publication_date":"2025-01-01","ids":{"openalex":"https://openalex.org/W6996980653"},"language":"en","primary_location":{"id":"pmh:oai:DiVA.org:hj-68300","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-68300","pdf_url":"https://hj.diva-portal.org/smash/get/diva2:1966419/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/bachelorThesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://hj.diva-portal.org/smash/get/diva2:1966419/FULLTEXT01","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Antal, Abig\u00e9l","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Antal, Abig\u00e9l","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":null,"display_name":"Vanderheyden, Kathleen Maren Lynn","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Vanderheyden, Kathleen Maren Lynn","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.5224999785423279,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.5224999785423279,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.36250001192092896,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14055","display_name":"Consumer Packaging Perceptions and Trends","score":0.0494999997317791,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"customer satisfaction","score":0.9879999756813049},{"id":"https://openalex.org/keywords/recovery-operations","display_name":"recovery operations","score":0.7979999780654907},{"id":"https://openalex.org/keywords/consumer-involvement","display_name":"consumer involvement","score":0.7860000133514404},{"id":"https://openalex.org/keywords/perceived-control","display_name":"perceived control","score":0.996999979019165},{"id":"https://openalex.org/keywords/perceived-effort","display_name":"perceived effort","score":1.0},{"id":"https://openalex.org/keywords/consumer-familiarity","display_name":"consumer familiarity","score":0.7990000247955322},{"id":"https://openalex.org/keywords/young-consumers","display_name":"young consumers","score":0.6800000071525574},{"id":"https://openalex.org/keywords/circular-economy","display_name":"circular economy","score":0.8080000281333923},{"id":"https://openalex.org/keywords/sustainable-packaging","display_name":"sustainable packaging","score":0.828000009059906},{"id":"https://openalex.org/keywords/intention-behavior-gap","display_name":"intention-behavior gap","score":0.8790000081062317},{"id":"https://openalex.org/keywords/packaging-waste","display_name":"packaging waste","score":0.5870000123977661}],"concepts":[{"id":"https://openalex.org/C206588197","wikidata":"https://www.wikidata.org/wiki/Q846574","display_name":"Reuse","level":2,"score":0.7516999840736389},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.6873000264167786},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6660000085830688},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6161999702453613},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.5260000228881836},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4702000021934509},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.4205999970436096},{"id":"https://openalex.org/C2777448596","wikidata":"https://www.wikidata.org/wiki/Q497743","display_name":"Circular economy","level":2,"score":0.41690000891685486},{"id":"https://openalex.org/C59364581","wikidata":"https://www.wikidata.org/wiki/Q747810","display_name":"Questionnaire","level":2,"score":0.33340001106262207},{"id":"https://openalex.org/C2988250419","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Consumer satisfaction","level":2,"score":0.29980000853538513},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.29910001158714294},{"id":"https://openalex.org/C89785696","wikidata":"https://www.wikidata.org/wiki/Q2290753","display_name":"Theory of planned behavior","level":3,"score":0.29019999504089355},{"id":"https://openalex.org/C22354355","wikidata":"https://www.wikidata.org/wiki/Q422009","display_name":"Partial least squares regression","level":2,"score":0.2797999978065491},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.27559998631477356},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.26750001311302185},{"id":"https://openalex.org/C2983177254","wikidata":"https://www.wikidata.org/wiki/Q4899370","display_name":"Beverage industry","level":2,"score":0.2606000006198883},{"id":"https://openalex.org/C2992395903","wikidata":"https://www.wikidata.org/wiki/Q814232","display_name":"Telephone survey","level":2,"score":0.2531999945640564}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:DiVA.org:hj-68300","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-68300","pdf_url":"https://hj.diva-portal.org/smash/get/diva2:1966419/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/bachelorThesis"}],"best_oa_location":{"id":"pmh:oai:DiVA.org:hj-68300","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-68300","pdf_url":"https://hj.diva-portal.org/smash/get/diva2:1966419/FULLTEXT01","source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/bachelorThesis"},"sustainable_development_goals":[{"display_name":"Responsible consumption and production","id":"https://metadata.un.org/sdg/12","score":1.0}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W6996980653.pdf","grobid_xml":"https://content.openalex.org/works/W6996980653.grobid-xml"},"referenced_works_count":102,"referenced_works":["https://openalex.org/W848137966","https://openalex.org/W1971440513","https://openalex.org/W1983150389","https://openalex.org/W2002027130","https://openalex.org/W2007826806","https://openalex.org/W2009717308","https://openalex.org/W2022673158","https://openalex.org/W2024507896","https://openalex.org/W2036043206","https://openalex.org/W2039596763","https://openalex.org/W2052447638","https://openalex.org/W2061141931","https://openalex.org/W2061935394","https://openalex.org/W2070054856","https://openalex.org/W2071090551","https://openalex.org/W2096648510","https://openalex.org/W2099697766","https://openalex.org/W2100379340","https://openalex.org/W2106096361","https://openalex.org/W2114299207","https://openalex.org/W2118455093","https://openalex.org/W2119555207","https://openalex.org/W2121950876","https://openalex.org/W2122169977","https://openalex.org/W2144969491","https://openalex.org/W2146411256","https://openalex.org/W2159306398","https://openalex.org/W2160326831","https://openalex.org/W2161551996","https://openalex.org/W2170892587","https://openalex.org/W2235289574","https://openalex.org/W2494244129","https://openalex.org/W2519766541","https://openalex.org/W2590114070","https://openalex.org/W2623886678","https://openalex.org/W2738164943","https://openalex.org/W2754304469","https://openalex.org/W2755862626","https://openalex.org/W2791333126","https://openalex.org/W2793514230","https://openalex.org/W2802463379","https://openalex.org/W2810671890","https://openalex.org/W2896357570","https://openalex.org/W2902133130","https://openalex.org/W2905084007","https://openalex.org/W2905811773","https://openalex.org/W2946961115","https://openalex.org/W2954849019","https://openalex.org/W2955708576","https://openalex.org/W2977046140","https://openalex.org/W3011128369","https://openalex.org/W3015981652","https://openalex.org/W3081328661","https://openalex.org/W3094037228","https://openalex.org/W3112190224","https://openalex.org/W3117443914","https://openalex.org/W3135389886","https://openalex.org/W3138928548","https://openalex.org/W3192855505","https://openalex.org/W3196722420","https://openalex.org/W3210340047","https://openalex.org/W3211663195","https://openalex.org/W4200279959","https://openalex.org/W4205105539","https://openalex.org/W4206601343","https://openalex.org/W4220832516","https://openalex.org/W4220918822","https://openalex.org/W4229766132","https://openalex.org/W4281663401","https://openalex.org/W4281893214","https://openalex.org/W4284709410","https://openalex.org/W4297613865","https://openalex.org/W4306964497","https://openalex.org/W4306978136","https://openalex.org/W4307888162","https://openalex.org/W4313560675","https://openalex.org/W4317521298","https://openalex.org/W4321368297","https://openalex.org/W4323040946","https://openalex.org/W4323365047","https://openalex.org/W4353032088","https://openalex.org/W4361212553","https://openalex.org/W4366771428","https://openalex.org/W4367678953","https://openalex.org/W4385071053","https://openalex.org/W4388116509","https://openalex.org/W4388709618","https://openalex.org/W4390748325","https://openalex.org/W4391170574","https://openalex.org/W4391538860","https://openalex.org/W4392342773","https://openalex.org/W4393346643","https://openalex.org/W4394999152","https://openalex.org/W4399262782","https://openalex.org/W4399924416","https://openalex.org/W4400402261","https://openalex.org/W4401000389","https://openalex.org/W4401546297","https://openalex.org/W4403707470","https://openalex.org/W4404835261","https://openalex.org/W4407080229","https://openalex.org/W4407771999"],"related_works":["https://openalex.org/W4353032088","https://openalex.org/W6913005792","https://openalex.org/W2968462791","https://openalex.org/W4415555384","https://openalex.org/W4403451899","https://openalex.org/W4402773022","https://openalex.org/W7019715713","https://openalex.org/W7124180182","https://openalex.org/W3138928548","https://openalex.org/W7065887068"],"abstract_inverted_index":{"Background.":[0],"Packaging":[1],"is":[2,24,31,69],"important":[3,70],"for":[4,35,71,312],"protecting":[5],"and":[6,15,28,50,60,94,131,151,157,188,194,224,242,253,291,320,327,341],"marketing":[7],"products,":[8],"but":[9],"it":[10,44,81,143],"also":[11],"generates":[12],"significant":[13],"waste":[14,23],"contributes":[16],"to":[17,56,83,110,181,196,238,339],"environmental":[18],"issues.":[19],"Across":[20],"Europe,":[21],"packaging":[22,30,59,198,282,303],"increasing":[25],"every":[26],"year,":[27],"beverage":[29,117,164,281],"a":[32],"big":[33],"reason":[34],"high":[36],"carbon":[37],"dioxide":[38],"emissions":[39],"because":[40],"of":[41,86,114,258,346],"the":[42,75,84,92,100,112,178,183,202,240,246,284,302,306],"materials":[43],"uses.":[45],"To":[46,329],"address":[47],"this,":[48],"governments":[49],"major":[51],"brands":[52],"are":[53,98,276],"encouraging":[54],"people":[55],"use":[57,85],"reusable":[58,87,116,280,333],"adopt":[61],"circular":[62,104],"economy":[63],"practices.":[64,199],"However,":[65],"even":[66],"though":[67],"sustainability":[68,186],"many":[72],"young":[73,139,219,274],"people,":[74],"intention":[76],"behaviour":[77],"gap":[78,184],"remains":[79],"when":[80,283],"comes":[82],"packaging.":[88],"This":[89,107,270,308],"study":[90,108,203,271],"highlights":[91],"practical":[93],"psychological":[95],"factors":[96],"that":[97,273,314],"preventing":[99],"shift":[101],"towards":[102],"more":[103],"consumption.":[105],"Purpose.":[106],"aims":[109],"explore":[111],"influence":[113],"three":[115],"system":[118,247,285],"elements:":[119],"(1)":[120],"ownership":[121],"(consumer":[122],"vs.":[123,129,136],"provider),":[124],"(2)":[125],"preparation":[126],"operation":[127,134],"(consumer-operated":[128,135],"provider-operated),":[130],"(3)":[132],"recovery":[133],"provider-operated)":[137],"on":[138,299],"consumers\u2019":[140],"satisfaction.":[141,254],"Additionally,":[142],"investigates":[144],"consumer":[145,160,189],"involvement":[146],"aspects,":[147],"including":[148],"perceived":[149,152,249,251,325],"control":[150,290,326],"effort,":[153,252,294],"as":[154],"mediating":[155],"factors,":[156],"examines":[158],"how":[159],"familiarity":[161,259],"with":[162,279],"reuse":[163],"systems":[165,313,334],"moderates":[166],"these":[167],"relationships.":[168],"Guided":[169],"by":[170,218],"Muranko":[171],"et":[172],"al.\u2019s":[173],"(2021)":[174],"Reuse":[175],"Classification":[176],"Framework,":[177],"research":[179],"seeks":[180],"close":[182],"between":[185,222,245],"goals":[187],"preferences,":[190],"contributing":[191],"both":[192],"theoretically":[193],"practically":[195],"sustainable":[197],"Method.":[200],"In":[201],"an":[204],"inferential":[205],"survey":[206],"design":[207],"was":[208,260,309],"used,":[209],"in":[210,289],"which":[211],"two":[212],"short,":[213],"scenario-based":[214],"questionnaires":[215],"were":[216,228],"completed":[217],"consumers":[220,275,343],"aged":[221],"18":[223],"32.":[225],"The":[226,255],"data":[227],"analysed":[229],"using":[230,263],"Partial":[231],"Least":[232],"Squares":[233],"Structural":[234],"Equation":[235],"Modelling":[236],"(PLS-SEM)":[237],"map":[239],"direct":[241],"indirect":[243],"relationships":[244],"elements,":[248],"control,":[250],"moderating":[256],"effect":[257],"tested":[261],"separately":[262],"ordinary":[264],"least":[265],"squares":[266],"(OLS)":[267],"regression.":[268],"Conclusion.":[269],"shows":[272],"most":[277],"satisfied":[278],"makes":[286],"them":[287],"feel":[288],"requires":[292],"little":[293],"rather":[295],"than":[296],"just":[297],"focusing":[298],"who":[300],"owns":[301],"or":[304],"operates":[305],"system.":[307],"particularly":[310],"true":[311],"combined":[315],"provider-owned":[316],"packaging,":[317],"consumer-operated":[318],"preparation,":[319],"provider-operated":[321],"recovery,":[322],"effectively":[323],"balancing":[324],"effort.":[328],"encourage":[330],"wider":[331],"adoption,":[332],"must":[335],"be":[336],"convenient,":[337],"easy":[338],"use,":[340],"provide":[342],"witha":[344],"sense":[345],"control.":[347]},"counts_by_year":[],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2025-10-10T00:00:00"}