{"id":"https://openalex.org/W6995699494","doi":null,"title":"Performance management through balanced scorecard in healthcare: Czech hospital case study","display_name":"Performance management through balanced scorecard in healthcare: Czech hospital case study","publication_year":2017,"publication_date":"2017-01-01","ids":{"openalex":"https://openalex.org/W6995699494"},"language":"en","primary_location":{"id":"pmh:oai:publikace.k.utb.cz:10563/1008283","doi":null,"is_oa":false,"landing_page_url":"http://publikace.k.utb.cz/handle/10563/1008283","pdf_url":null,"source":{"id":"https://openalex.org/S4306400350","display_name":"Repository of TBU publications (Univerzita Tomase Bati ze Zline)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I165737746","host_organization_name":"Tomas Bata University in Zl\u00edn","host_organization_lineage":["https://openalex.org/I165737746"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Finance and the Performance of Firms in Science, Education and Practice 2017","raw_type":"conferenceObject"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5059665002","display_name":"Pavla Sta\u0148kov\u00e1","orcid":"https://orcid.org/0000-0001-7068-8937","observed_orcids":["https://orcid.org/0000-0001-7068-8937"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sta\u0148kov\u00e1, Pavla","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Papadaki, \u0160\u00e1rka","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Papadaki, \u0160\u00e1rka","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":null,"display_name":"Przeczkov\u00e1, Petra","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Przeczkov\u00e1, Petra","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":true,"primary_topic":{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.000699999975040555,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/balanced-scorecard","display_name":"balanced scorecard","score":0.8980000019073486},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.75},{"id":"https://openalex.org/keywords/healthcare-organizations","display_name":"healthcare organizations","score":0.6610000133514404},{"id":"https://openalex.org/keywords/hospitals","display_name":"hospitals","score":0.8180000185966492},{"id":"https://openalex.org/keywords/key-performance-indicators","display_name":"key performance indicators","score":0.9829999804496765},{"id":"https://openalex.org/keywords/strategic-management","display_name":"strategic management","score":0.7129999995231628},{"id":"https://openalex.org/keywords/strategy-mapping","display_name":"strategic mapping","score":0.5540000200271606},{"id":"https://openalex.org/keywords/quality-measurement","display_name":"quality measurement","score":0.609000027179718},{"id":"https://openalex.org/keywords/financial-perspective","display_name":"financial perspective","score":0.5759999752044678},{"id":"https://openalex.org/keywords/customer-perspective","display_name":"customer perspective","score":0.996999979019165},{"id":"https://openalex.org/keywords/learning-and-growth-perspective","display_name":"learning and growth perspective","score":0.9539999961853027},{"id":"https://openalex.org/keywords/internal-business-process-perspective","display_name":"internal business process perspective","score":0.8690000176429749},{"id":"https://openalex.org/keywords/czech-hospitals","display_name":"Czech hospitals","score":0.718999981880188}],"concepts":[{"id":"https://openalex.org/C144251240","wikidata":"https://www.wikidata.org/wiki/Q7068229","display_name":"Nucleofection","level":4,"score":0.32850000262260437},{"id":"https://openalex.org/C180938184","wikidata":"https://www.wikidata.org/wiki/Q2142270","display_name":"Liquation","level":3,"score":0.2842000126838684},{"id":"https://openalex.org/C18743360","wikidata":"https://www.wikidata.org/wiki/Q1208096","display_name":"Diafiltration","level":4,"score":0.2662000060081482},{"id":"https://openalex.org/C2781032047","wikidata":"https://www.wikidata.org/wiki/Q938793","display_name":"Articular cartilage damage","level":5,"score":0.2556000053882599},{"id":"https://openalex.org/C145741570","wikidata":"https://www.wikidata.org/wiki/Q7251534","display_name":"Proteogenomics","level":5,"score":0.25360000133514404},{"id":"https://openalex.org/C2778283623","wikidata":"https://www.wikidata.org/wiki/Q18032200","display_name":"TSG101","level":5,"score":0.2515000104904175},{"id":"https://openalex.org/C2777158700","wikidata":"https://www.wikidata.org/wiki/Q1419356","display_name":"Hyporeflexia","level":3,"score":0.25},{"id":"https://openalex.org/C2777054765","wikidata":"https://www.wikidata.org/wiki/Q6402731","display_name":"Dysgeusia","level":3,"score":0.24140000343322754},{"id":"https://openalex.org/C133074676","wikidata":"https://www.wikidata.org/wiki/Q428729","display_name":"Fusible alloy","level":2,"score":0.24089999496936798},{"id":"https://openalex.org/C2779627259","wikidata":"https://www.wikidata.org/wiki/Q779763","display_name":"Pretext","level":3,"score":0.23360000550746918}],"mesh":[],"locations_count":1,"locations":[{"id":"pmh:oai:publikace.k.utb.cz:10563/1008283","doi":null,"is_oa":false,"landing_page_url":"http://publikace.k.utb.cz/handle/10563/1008283","pdf_url":null,"source":{"id":"https://openalex.org/S4306400350","display_name":"Repository of TBU publications (Univerzita Tomase Bati ze Zline)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I165737746","host_organization_name":"Tomas Bata University in Zl\u00edn","host_organization_lineage":["https://openalex.org/I165737746"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Finance and the Performance of Firms in Science, Education and Practice 2017","raw_type":"conferenceObject"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5683000087738037,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2237188410","https://openalex.org/W1968019595","https://openalex.org/W4402767959","https://openalex.org/W1608323656","https://openalex.org/W2388973253","https://openalex.org/W2762107370","https://openalex.org/W7008143941","https://openalex.org/W2077473927","https://openalex.org/W2988839790","https://openalex.org/W3208535865"],"abstract_inverted_index":{"The":[0,44,147,170],"article":[1,152],"is":[2,27,46,58,75,153],"based":[3],"on":[4],"the":[5,11,42,91,95,97,100,106,159,166,177,181,195,199,202,209,212],"interest":[6],"of":[7,21,31,64,94,108,125,127,150,161,168,179,183,194,214],"authors":[8,98,203],"to":[9,53,70,211],"implement":[10],"Balanced":[12,24,131,196],"Scorecard":[13,25],"into":[14],"organizations":[15],"operating":[16],"in":[17,48,79,110,120],"a":[18,28,123,154,173,184],"specific":[19],"market":[20],"medical":[22,215],"services.":[23],"(BSC)":[26],"popular":[29],"method":[30,45,57,74,163],"creating":[32],"links":[33],"between":[34],"operational":[35],"activities":[36],"and":[37,66,140,143,186],"strategic":[38,174],"objectives":[39],"set":[40],"by":[41,207],"company.":[43],"applied":[47,77],"particular":[49],"areas":[50],"with":[51,105],"regard":[52],"performance":[54,118,167],"measurement.":[55],"This":[56],"widely":[59],"used":[60],"within":[61],"many":[62],"types":[63],"businesses":[65],"brings":[67],"positive":[68],"results":[69],"management.":[71],"Currently,":[72],"this":[73,151],"being":[76],"even":[78],"less":[80],"commercial":[81],"environment":[82],"such":[83],"as":[84,122],"health,":[85],"social":[86],"services,":[87],"or":[88],"spa.":[89],"In":[90,198],"first":[92],"part":[93,149],"article,":[96],"summarized":[99],"main":[101,148],"international":[102],"research":[103],"dealing":[104],"issue":[107],"BSC":[109,162,210],"health":[111],"care.":[112],"A":[113],"separate":[114],"chapter":[115],"presents":[116],"key":[117,188],"indicators":[119],"healthcare":[121],"tools":[124],"measurement":[126],"quality":[128],"for":[129,164,190],"four":[130],"scorecard":[132],"perspectives":[133],"\u2013":[134],"financial":[135],"perspective,":[136,138],"customer":[137],"learning":[139],"growth":[141],"perspective":[142,193],"internal":[144],"business":[145],"perspective.":[146],"case":[155],"study":[156,171],"that":[157],"represent":[158],"application":[160],"increasing":[165],"hospital.":[169],"includes":[172],"map":[175],"illustrating":[176],"development":[178],"fulfilling":[180],"vision":[182],"hospital,":[185],"setting":[187],"criteria":[189],"controlling":[191],"each":[192],"Scorecard.":[197],"concluding":[200],"part,":[201],"introduce":[204],"general":[205],"methodology":[206],"applying":[208],"direction":[213],"organizations.":[216]},"counts_by_year":[],"updated_date":"2026-10-13T10:08:12.033832","created_date":"2025-10-10T00:00:00"}