{"id":"https://openalex.org/W66345393","doi":"https://doi.org/10.1017/s2071832200004995","title":"Online Dispute Resolution: Consumer Redress in a Global Market Place","display_name":"Online Dispute Resolution: Consumer Redress in a Global Market Place","publication_year":2006,"publication_date":"2006-08-01","ids":{"openalex":"https://openalex.org/W66345393","doi":"https://doi.org/10.1017/s2071832200004995","mag":"66345393"},"language":"en","primary_location":{"id":"doi:10.1017/s2071832200004995","doi":"https://doi.org/10.1017/s2071832200004995","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s2071832200004995","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/33AA6C6DCD0763CEFE026E0B7C438DC7/S2071832200004995a.pdf/div-class-title-online-dispute-resolution-consumer-redress-in-a-global-market-place-div.pdf","source":{"id":"https://openalex.org/S117224066","display_name":"German Law Journal","issn_l":"2071-8322","issn":["2071-8322"],"is_oa":false,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","doaj","erih-plus","jufo-2","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"German Law Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","doaj"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/33AA6C6DCD0763CEFE026E0B7C438DC7/S2071832200004995a.pdf/div-class-title-online-dispute-resolution-consumer-redress-in-a-global-market-place-div.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5054777680","display_name":"Gralf-Peter Calliess","orcid":"https://orcid.org/0000-0003-2443-5618","observed_orcids":["https://orcid.org/0000-0003-2443-5618"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Gralf-Peter Calliess","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5054777680"],"corresponding_institution_ids":[],"apc_list":{"value":2660,"currency":"USD","value_usd":2660},"apc_paid":null,"fwci":7.6941,"has_fulltext":true,"cited_by_count":43,"citation_normalized_percentile":{"value":0.9661283,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":100},"biblio":{"volume":"7","issue":"8","first_page":"647","last_page":"660"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13191","display_name":"Dispute Resolution and Class Actions","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13191","display_name":"Dispute Resolution and Class Actions","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12374","display_name":"European and International Contract Law","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13364","display_name":"Digitalization, Law, and Regulation","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/3308","display_name":"Law"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-dispute-resolution","display_name":"online dispute resolution","score":1.0},{"id":"https://openalex.org/keywords/consumer-redress","display_name":"consumer redress","score":0.9919999837875366},{"id":"https://openalex.org/keywords/legal-certainty","display_name":"legal certainty","score":0.8029999732971191},{"id":"https://openalex.org/keywords/consumer-protection","display_name":"consumer protection","score":0.6769999861717224},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.6399999856948853},{"id":"https://openalex.org/keywords/access-to-justice","display_name":"access to justice","score":0.6100000143051147}],"concepts":[{"id":"https://openalex.org/C2776515129","wikidata":"https://www.wikidata.org/wiki/Q7306218","display_name":"Redress","level":2,"score":0.7940492033958435},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.5669893026351929},{"id":"https://openalex.org/C7493553","wikidata":"https://www.wikidata.org/wiki/Q1520777","display_name":"Certainty","level":2,"score":0.5645268559455872},{"id":"https://openalex.org/C2780586882","wikidata":"https://www.wikidata.org/wiki/Q7520643","display_name":"Simple (philosophy)","level":2,"score":0.538644552230835},{"id":"https://openalex.org/C162199757","wikidata":"https://www.wikidata.org/wiki/Q223272","display_name":"Online dispute resolution","level":4,"score":0.5342046022415161},{"id":"https://openalex.org/C131676636","wikidata":"https://www.wikidata.org/wiki/Q5282696","display_name":"Dispute resolution","level":2,"score":0.5217260122299194},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.5186078548431396},{"id":"https://openalex.org/C2779029474","wikidata":"https://www.wikidata.org/wiki/Q49094488","display_name":"Legal certainty","level":2,"score":0.5048800110816956},{"id":"https://openalex.org/C138268822","wikidata":"https://www.wikidata.org/wiki/Q1051925","display_name":"Resolution (logic)","level":2,"score":0.45438775420188904},{"id":"https://openalex.org/C190253527","wikidata":"https://www.wikidata.org/wiki/Q295354","display_name":"Law and economics","level":1,"score":0.44019263982772827},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2795751094818115},{"id":"https://openalex.org/C139997747","wikidata":"https://www.wikidata.org/wiki/Q438484","display_name":"Alternative dispute resolution","level":3,"score":0.24374458193778992},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.17169228196144104},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.13768580555915833},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12659123539924622},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1017/s2071832200004995","doi":"https://doi.org/10.1017/s2071832200004995","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s2071832200004995","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/33AA6C6DCD0763CEFE026E0B7C438DC7/S2071832200004995a.pdf/div-class-title-online-dispute-resolution-consumer-redress-in-a-global-market-place-div.pdf","source":{"id":"https://openalex.org/S117224066","display_name":"German Law Journal","issn_l":"2071-8322","issn":["2071-8322"],"is_oa":false,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","doaj","erih-plus","jufo-2","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"German Law Journal","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1017/s2071832200004995","doi":"https://doi.org/10.1017/s2071832200004995","is_oa":true,"landing_page_url":"https://doi.org/10.1017/s2071832200004995","pdf_url":"https://www.cambridge.org/core/services/aop-cambridge-core/content/view/33AA6C6DCD0763CEFE026E0B7C438DC7/S2071832200004995a.pdf/div-class-title-online-dispute-resolution-consumer-redress-in-a-global-market-place-div.pdf","source":{"id":"https://openalex.org/S117224066","display_name":"German Law Journal","issn_l":"2071-8322","issn":["2071-8322"],"is_oa":false,"is_in_doaj":true,"is_core":false,"listed_in":["anvur-class-a","anvur-scientific","doaj","erih-plus","jufo-2","norway-1","poland-20","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310311721","host_organization_name":"Cambridge University Press","host_organization_lineage":["https://openalex.org/P4310311721","https://openalex.org/P4310311702"],"host_organization_lineage_names":["Cambridge University Press","University of Cambridge"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"German Law Journal","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8999999761581421,"display_name":"Peace, justice, and strong institutions","id":"https://metadata.un.org/sdg/16"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W66345393.pdf","grobid_xml":"https://content.openalex.org/works/W66345393.grobid-xml"},"referenced_works_count":15,"referenced_works":["https://openalex.org/W32931706","https://openalex.org/W145686627","https://openalex.org/W160513422","https://openalex.org/W191106700","https://openalex.org/W655439944","https://openalex.org/W1481322216","https://openalex.org/W1514473104","https://openalex.org/W1574509004","https://openalex.org/W1577704108","https://openalex.org/W2019718197","https://openalex.org/W2271404820","https://openalex.org/W3124394275","https://openalex.org/W3124686556","https://openalex.org/W4285719527","https://openalex.org/W6837978133"],"related_works":["https://openalex.org/W3177314596","https://openalex.org/W4293090923","https://openalex.org/W1607298376","https://openalex.org/W2291919033","https://openalex.org/W3191671969","https://openalex.org/W2952867329","https://openalex.org/W3082855059","https://openalex.org/W3113098138","https://openalex.org/W7020246672","https://openalex.org/W7120335499"],"abstract_inverted_index":{"Online":[0],"dispute":[1],"resolution":[2],"(\u201cODR\u201d)":[3],"can":[4],"be":[5,51,60,69],"conceived":[6],"as":[7],"a":[8,70],"means":[9],"to":[10,40],"achieve":[11],"some":[12],"of":[13,19,66],"the":[14,20,43],"most":[15],"powerful":[16],"legal":[17,22],"ideals":[18],"Western":[21],"tradition.":[23],"Among":[24],"these":[25],"are:":[26],"(1)":[27],"Legal":[28],"Certainty:":[29],"In":[30],"making":[31],"individual":[32],"plans,":[33],"decisions,":[34],"and":[35,57,82],"choices":[36],"everyone":[37],"is":[38,45],"entitled":[39],"know":[41],"what":[42],"law":[44],"in":[46,54],"advance.":[47],"Therefore,":[48],"laws":[49,67],"shall":[50,58,68],"public,":[52],"written":[53],"everyday":[55],"language,":[56],"not":[59,79],"changed":[61],"too":[62],"often.":[63],"The":[64],"application":[65],"simple":[71],"operation":[72],"(legal":[73],"syllogism)":[74],"so":[75],"that":[76],"citizens":[77],"do":[78],"need":[80],"attorneys,":[81],"judges":[83],"are":[84],"just":[85],"la":[86,89],"bouche":[87],"de":[88],"loi":[90],"(Montesquieu).":[91]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":17},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2016-06-24T00:00:00"}