{"id":"https://openalex.org/W643431312","doi":null,"title":"Visual Eye Tracking Data as Medium in User Dialogue - Service Design\u2019s Perspective","display_name":"Visual Eye Tracking Data as Medium in User Dialogue - Service Design\u2019s Perspective","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W643431312","mag":"643431312"},"language":"en","primary_location":{"id":"pmh:oai:www.theseus.fi:10024/31096","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/31096","pdf_url":"http://www.theseus.fi/handle/10024/31096","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"fi=Ylempi AMK-opinn\u00e4ytety\u00f6|sv=H\u00f6gre YH-examensarbete|en=Master's thesis|"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://www.theseus.fi/handle/10024/31096","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087261928","display_name":"Satu Hy\u00f6kki","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Satu Hy\u00f6kki","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5087261928"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11707","display_name":"Gaze Tracking and Assistive Technology","score":0.7006999850273132,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T11707","display_name":"Gaze Tracking and Assistive Technology","score":0.7006999850273132,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.2775999903678894,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.008299999870359898,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/eye-tracking","display_name":"eye tracking","score":0.9559999704360962},{"id":"https://openalex.org/keywords/user-dialogue","display_name":"user dialogue","score":0.8980000019073486},{"id":"https://openalex.org/keywords/service-design","display_name":"service design","score":0.9190000295639038},{"id":"https://openalex.org/keywords/shared-understanding","display_name":"mutual understanding","score":0.8180000185966492},{"id":"https://openalex.org/keywords/collaborative-sensemaking","display_name":"collaborative sensemaking","score":0.8889999985694885},{"id":"https://openalex.org/keywords/empathic-design","display_name":"empathic design","score":0.9240000247955322},{"id":"https://openalex.org/keywords/user-centered-design","display_name":"user-centered design","score":0.875},{"id":"https://openalex.org/keywords/mobile-eye-tracking","display_name":"mobile eye tracking","score":0.800000011920929},{"id":"https://openalex.org/keywords/library-design","display_name":"library design","score":0.6169999837875366},{"id":"https://openalex.org/keywords/first-impressions","display_name":"first impressions","score":0.6299999952316284},{"id":"https://openalex.org/keywords/stakeholder-dialogue","display_name":"stakeholder dialogue","score":0.3970000147819519}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.7209862470626831},{"id":"https://openalex.org/C56461940","wikidata":"https://www.wikidata.org/wiki/Q970687","display_name":"Eye tracking","level":2,"score":0.5333831906318665},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5266240239143372},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3858844041824341},{"id":"https://openalex.org/C31972630","wikidata":"https://www.wikidata.org/wiki/Q844240","display_name":"Computer vision","level":1,"score":0.36849114298820496},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.35397499799728394}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:www.theseus.fi:10024/31096","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/31096","pdf_url":"http://www.theseus.fi/handle/10024/31096","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"fi=Ylempi AMK-opinn\u00e4ytety\u00f6|sv=H\u00f6gre YH-examensarbete|en=Master's thesis|"},{"id":"mag:643431312","doi":null,"is_oa":false,"landing_page_url":"https://www.theseus.fi/handle/10024/31096","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:www.theseus.fi:10024/31096","doi":null,"is_oa":true,"landing_page_url":"http://www.theseus.fi/handle/10024/31096","pdf_url":"http://www.theseus.fi/handle/10024/31096","source":{"id":"https://openalex.org/S4306400928","display_name":"Theseus (Ammattikorkeakoulujen)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"fi=Ylempi AMK-opinn\u00e4ytety\u00f6|sv=H\u00f6gre YH-examensarbete|en=Master's thesis|"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.4156000018119812,"display_name":"Quality education"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W643431312.pdf","grobid_xml":"https://content.openalex.org/works/W643431312.grobid-xml"},"referenced_works_count":53,"referenced_works":["https://openalex.org/W106737043","https://openalex.org/W187124194","https://openalex.org/W279724836","https://openalex.org/W411830526","https://openalex.org/W629005910","https://openalex.org/W648024795","https://openalex.org/W1489045849","https://openalex.org/W1517003397","https://openalex.org/W1533746441","https://openalex.org/W1538622809","https://openalex.org/W1541052903","https://openalex.org/W1554351789","https://openalex.org/W1560557559","https://openalex.org/W1604893953","https://openalex.org/W1729524906","https://openalex.org/W1733443997","https://openalex.org/W1824790976","https://openalex.org/W1922096584","https://openalex.org/W1965931250","https://openalex.org/W1966609706","https://openalex.org/W1981753533","https://openalex.org/W1991302875","https://openalex.org/W1993303036","https://openalex.org/W1998969635","https://openalex.org/W2006622983","https://openalex.org/W2009145694","https://openalex.org/W2013112874","https://openalex.org/W2014536181","https://openalex.org/W2015354476","https://openalex.org/W2019658628","https://openalex.org/W2022360138","https://openalex.org/W2045732064","https://openalex.org/W2063790518","https://openalex.org/W2081211779","https://openalex.org/W2085288035","https://openalex.org/W2091188913","https://openalex.org/W2097690670","https://openalex.org/W2101505647","https://openalex.org/W2102418365","https://openalex.org/W2106653148","https://openalex.org/W2107640607","https://openalex.org/W2136925099","https://openalex.org/W2140210651","https://openalex.org/W2150497272","https://openalex.org/W2175238004","https://openalex.org/W2260615028","https://openalex.org/W2277656106","https://openalex.org/W2296463440","https://openalex.org/W2477671797","https://openalex.org/W2568476927","https://openalex.org/W2622285216","https://openalex.org/W2970738084","https://openalex.org/W4211165038"],"related_works":["https://openalex.org/W4383650333","https://openalex.org/W6991145874","https://openalex.org/W2544450254","https://openalex.org/W84370464","https://openalex.org/W4281706597","https://openalex.org/W7074168194","https://openalex.org/W4388272271","https://openalex.org/W4417330814","https://openalex.org/W2782867285","https://openalex.org/W3001310393"],"abstract_inverted_index":{"Eye":[0,31],"tracking":[1,32,83,116,128,137,154,193,265,428],"allows":[2],"us":[3,20],"to":[4,37,77,91,126,178,253,394,445,460,496],"observe":[5],"the":[6,10,17,24,29,93,105,120,149,152,160,180,186,208,212,216,226,230,238,247,262,269,279,283,286,305,316,321,327,356,362,377,392,395,443,450,461,478],"eye":[7,82,115,127,136,153,192,252,254,264,289,317,427,495],"movements":[8],"of":[9,16,28,73,107,151,170,197,211,237,271,288,361,381,386,391,397,449,463,515],"users,":[11,333],"simplified,":[12],"a":[13,89,157,190,195,235,240,312,349,419,422,438,455,464,473,490,513],"scan":[14],"path":[15],"user":[18,38,57,248,363,372],"reveals":[19],"what":[21,510],"\u200eis":[22],"drawing":[23],"attention":[25],"or":[26,62,384],"inattention":[27],"user.":[30,328],"can":[33],"bring":[34],"added":[35],"value":[36],"research":[39,51,117,121],"by":[40,326,366,453],"providing":[41],"\u200einsights":[42],"that":[43,56,119,414],"would":[44],"not":[45,63],"be":[46,86,407],"available":[47],"with":[48,141,189,297,337],"more":[49],"conventional":[50],"methods,":[52],"such":[53,339],"as":[54,88,156,324,340,418],"things":[55],"is":[58,138,259,307,311,346,400,512],"no":[59,500,504],"longer":[60],"\u200erecalling,":[61],"realising":[64],"they":[65],"even":[66,336],"took":[67],"place.":[68],"\u200e":[69,232,409],"\\n":[70,233,410],"\\nThe":[71,411],"objective":[72],"this":[74,144],"thesis":[75,239,412],"was":[76,176,256],"find":[78],"out":[79],"how":[80,215],"visual":[81,263,426],"data":[84,266],"could":[85],"used":[87,224,303],"medium":[90,158,302],"enhance":[92],"\u200einteraction":[94],"and":[95,101,164,214,267,282,294,299,320,335,353,358,374,452,480,488,503],"create":[96],"shared":[97,171,456,474],"understanding":[98,457],"between":[99,485],"users":[100,163,451],"designers,":[102],"especially":[103],"in":[104,129,159,183,185,225,246,285,304,348,379,430,507],"area":[106],"service":[108,341,398,466],"design.":[109],"\u200eThorough":[110],"structural":[111],"literature":[112],"review":[113],"on":[114,123,147],"revealed":[118],"papers":[122],"qualitative":[124,181],"\u200eapproach":[125],"real":[130,201],"life":[131,202],"context":[132,188,203],"are":[133,499],"lacking.":[134],"Although":[135],"usually":[139],"analysed":[140],"statistical":[142],"\u200emeas-ures,":[143],"study":[145,175],"focused":[146],"discussing":[148],"use":[150],"qualitatively":[155],"dialogue":[161,249,364,469],"\u200ebetween":[162],"designers":[165,378],"(user":[166],"dialogue),":[167],"for":[168,200,242,437,472,482],"creation":[169,380,462],"understanding.":[172],"A":[173,301],"pilot":[174,206,280],"conducted":[177],"\u200etest":[179],"approach":[182],"practice":[184],"library":[187,213,217],"mobile":[191],"device,":[194],"type":[196],"device":[198],"\u200esuitable":[199],"studies.":[204],"The":[205,221,274,343,369],"examined":[207],"first":[209],"impression":[210],"\u200ematerials":[218],"were":[219,223],"found.":[220],"findings":[222],"future":[227],"workshop":[228],"developing":[229],"library.":[231],"\\nAs":[234],"result":[236],"model":[241,275,306,345,393,505],"collaborative":[243],"sense":[244],"making":[245],"called":[250],"see":[251],"(ci2i)":[255],"\u200edeveloped.":[257],"It":[258,441],"benefitting":[260,376],"from":[261],"serving":[268],"purposes":[270],"design":[272,293,399],"empathy.":[273],"\u200ewas":[276],"built":[277],"upon":[278],"experiences":[281],"theories":[284],"areas":[287,405],"tracking,":[290],"dialogue,":[291],"empathic":[292],"user-\u200ecentered":[295],"designing":[296],"video":[298,313,319,323],"visualisations.":[300],"gaze":[308,367,415],"replay;":[309],"it":[310,354,458],"which":[314,476],"\u200ecombines":[315],"movements\u2019":[318],"scene":[322],"seen":[325],"Interpretation":[329],"takes":[330],"place":[331],"among":[332],"\u200edesigners":[334],"clients,":[338],"providers.":[342],"created":[344],"documented":[347],"well":[350],"transferable":[351],"\u200emanner":[352],"describes":[355],"phases":[357],"crucial":[359],"elements":[360],"enhanced":[365],"replay.":[368],"Model":[370],"\u200eyields":[371],"knowledge":[373],"understanding,":[375],"new":[382],"services,":[383],"improvements":[385],"\u200ethe":[387],"current":[388],"ones.":[389],"Reflection":[390],"process":[396],"given.":[401],"However,":[402],"wider":[403],"application":[404],"\u200ecan":[406],"seen.":[408],"indicates":[413],"replay":[416],"serves":[417],"catalyst":[420],"towards":[421],"richer":[423],"explanation.":[424],"Applying":[425],"\u200edata":[429],"ci2i":[431],"manner":[432],"brings":[433],"various":[434,486],"stakeholders":[435],"together":[436],"constructive":[439],"dialogue.":[440],"has":[442],"potential":[444],"reveal":[446],"\u200elatent":[447],"needs":[448],"creating":[454],"contributes":[459],"holistic":[465],"\u200eexperience.":[467],"User":[468],"provides":[470],"possibility":[471],"attention,":[475],"opens":[477],"mind":[479],"eyes":[481],"mutual":[483],"\u200einterpretations":[484],"stakeholders,":[487],"generates":[489],"common":[491],"view":[492],"point":[493],"(see":[494],"eye).":[497],"There":[498],"\u200eright":[501],"answers":[502],"results":[506],"ci2i.":[508],"All":[509],"matters":[511],"flow":[514],"meaning.\u200e":[516]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
