{"id":"https://openalex.org/W616487000","doi":"https://doi.org/10.1016/j.procs.2015.05.028","title":"From Mobile Data Towards Better Customer Knowledge: Proposals for an Information Framework","display_name":"From Mobile Data Towards Better Customer Knowledge: Proposals for an Information Framework","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W616487000","doi":"https://doi.org/10.1016/j.procs.2015.05.028","mag":"616487000"},"language":"en","primary_location":{"id":"doi:10.1016/j.procs.2015.05.028","doi":"https://doi.org/10.1016/j.procs.2015.05.028","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2015.05.028","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877050915008285/pdf","source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia Computer Science","raw_type":"journal-article"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://www.sciencedirect.com/science/article/pii/S1877050915008285/pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5049628259","display_name":"Christian Colot","orcid":"https://orcid.org/0000-0002-0520-7364","observed_orcids":["https://orcid.org/0000-0002-0520-7364"]},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":true,"raw_author_name":"Christian Colot","raw_affiliation_strings":["University of Namur, Department of Business Administration, Rue de Bruxelles 61, 5000 Namur, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Namur, Department of Business Administration, Rue de Bruxelles 61, 5000 Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048831718","display_name":"Isabelle Linden","orcid":"https://orcid.org/0000-0001-8034-1857","observed_orcids":["https://orcid.org/0000-0001-8034-1857"]},"institutions":[{"id":"https://openalex.org/I149768937","display_name":"University of Namur","ror":"https://ror.org/03d1maw17","country_code":"BE","type":"education","lineage":["https://openalex.org/I149768937"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Isabelle Linden","raw_affiliation_strings":["University of Namur, Department of Business Administration, Rue de Bruxelles 61, 5000 Namur, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Namur, Department of Business Administration, Rue de Bruxelles 61, 5000 Namur, Belgium","institution_ids":["https://openalex.org/I149768937"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5049628259"],"corresponding_institution_ids":["https://openalex.org/I149768937"],"apc_list":null,"apc_paid":null,"fwci":1.9908,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":{"value":0.86494151,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":"52","issue":null,"first_page":"75","last_page":"82"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.7348999977111816,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.7348999977111816,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.05040000006556511,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12384","display_name":"Customer churn and segmentation","score":0.041999999433755875,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mobile-data","display_name":"mobile data","score":0.7919999957084656},{"id":"https://openalex.org/keywords/mobile-marketing","display_name":"mobile marketing","score":0.8299999833106995},{"id":"https://openalex.org/keywords/customer-knowledge","display_name":"customer knowledge","score":0.9800000190734863},{"id":"https://openalex.org/keywords/customer-relationship-management","display_name":"customer relationship management","score":0.9480000138282776},{"id":"https://openalex.org/keywords/information-framework","display_name":"information framework","score":0.8090000152587891},{"id":"https://openalex.org/keywords/mobile-technology","display_name":"mobile technology","score":0.5080000162124634},{"id":"https://openalex.org/keywords/temporal-dimension","display_name":"temporal dimension","score":0.5559999942779541},{"id":"https://openalex.org/keywords/data-sources","display_name":"data sources","score":0.7210000157356262}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.860924243927002},{"id":"https://openalex.org/C2985706004","wikidata":"https://www.wikidata.org/wiki/Q1043805","display_name":"Mobile internet","level":3,"score":0.599934995174408},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5568695664405823},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5293900370597839},{"id":"https://openalex.org/C186967261","wikidata":"https://www.wikidata.org/wiki/Q5082128","display_name":"Mobile device","level":2,"score":0.4678792357444763},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.4563801884651184},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.43794018030166626},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.38251733779907227},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3820083737373352},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.33326417207717896},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.08522316813468933},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1016/j.procs.2015.05.028","doi":"https://doi.org/10.1016/j.procs.2015.05.028","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2015.05.028","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877050915008285/pdf","source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia Computer Science","raw_type":"journal-article"},{"id":"pmh:oai:pure.unamur.be:openaire_cris_publications/8e72c9dd-5fa2-4a9c-b183-ec2ae0b1f67a","doi":null,"is_oa":false,"landing_page_url":"https://researchportal.unamur.be/en/publications/8e72c9dd-5fa2-4a9c-b183-ec2ae0b1f67a","pdf_url":null,"source":{"id":"https://openalex.org/S4406922457","display_name":"Repository of the University of Namur","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.1016/j.procs.2015.05.028","doi":"https://doi.org/10.1016/j.procs.2015.05.028","is_oa":true,"landing_page_url":"https://doi.org/10.1016/j.procs.2015.05.028","pdf_url":"https://www.sciencedirect.com/science/article/pii/S1877050915008285/pdf","source":{"id":"https://openalex.org/S120348307","display_name":"Procedia Computer Science","issn_l":"1877-0509","issn":["1877-0509"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Procedia Computer Science","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W616487000.pdf","grobid_xml":"https://content.openalex.org/works/W616487000.grobid-xml"},"referenced_works_count":25,"referenced_works":["https://openalex.org/W58626289","https://openalex.org/W161579388","https://openalex.org/W163418743","https://openalex.org/W610753323","https://openalex.org/W975333032","https://openalex.org/W1498029981","https://openalex.org/W1560147776","https://openalex.org/W1578528574","https://openalex.org/W1602506470","https://openalex.org/W1612366852","https://openalex.org/W1681316984","https://openalex.org/W1965874606","https://openalex.org/W2023436750","https://openalex.org/W2037336711","https://openalex.org/W2104719746","https://openalex.org/W2107577904","https://openalex.org/W2123249092","https://openalex.org/W2129961216","https://openalex.org/W2143554828","https://openalex.org/W2149967206","https://openalex.org/W2913321842","https://openalex.org/W3022020209","https://openalex.org/W4245605774","https://openalex.org/W4285719527","https://openalex.org/W6676232501"],"related_works":["https://openalex.org/W2980746347","https://openalex.org/W2965576821","https://openalex.org/W2088690091","https://openalex.org/W2011269685","https://openalex.org/W1562748509","https://openalex.org/W2159110372","https://openalex.org/W4236854416","https://openalex.org/W2789855557","https://openalex.org/W35333662","https://openalex.org/W4313048406"],"abstract_inverted_index":{"Along":[0],"with":[1,76],"the":[2,16,26,31,45,69,77],"development":[3],"of":[4,68,73],"internet":[5],"connected":[6],"devices,":[7],"Mobile":[8],"Marketing":[9],"is":[10,33,83],"expected":[11],"to":[12,21,28,43,50],"be":[13],"ubiquitous":[14],"in":[15],"near":[17],"future.":[18],"In":[19],"order":[20],"deliver":[22],"right":[23],"mobile":[24,51,81],"offers,":[25],"need":[27],"better":[29],"know":[30],"customer":[32],"now":[34],"crucial.":[35],"This":[36],"article":[37],"develops":[38],"a":[39],"theoretical":[40],"marketing":[41],"framework":[42,75],"categorise":[44],"most":[46],"relevant":[47],"information":[48],"linked":[49],"data":[52,57],"which":[53],"complements":[54],"traditional":[55],"CRM":[56],"models.":[58],"Three":[59],"dimensions":[60],"are":[61],"identified:":[62],"context,":[63],"time":[64],"line":[65],"and":[66,79],"source":[67],"information.":[70],"The":[71],"matching":[72],"this":[74],"current":[78],"future":[80],"technologies":[82],"then":[84],"analysed.":[85]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
