{"id":"https://openalex.org/W607793374","doi":null,"title":"Customer-Driven IT: How Users Are Shaping Technology Industry Growth","display_name":"Customer-Driven IT: How Users Are Shaping Technology Industry Growth","publication_year":2003,"publication_date":"2003-02-18","ids":{"openalex":"https://openalex.org/W607793374","mag":"607793374"},"language":"en","primary_location":{"id":"mag:607793374","doi":null,"is_oa":false,"landing_page_url":"http://ci.nii.ac.jp/ncid/BA60977223","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"book","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5043608873","display_name":"David C. Moschella","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"David C. Moschella","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5043608873"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.4494,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.85225225,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.5580999851226807,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.5580999851226807,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11437","display_name":"Digital Platforms and Economics","score":0.13099999725818634,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.12540000677108765,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/it-industry-development","display_name":"IT industry development","score":0.6669999957084656},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.847000002861023},{"id":"https://openalex.org/keywords/customer-relationships","display_name":"customer relationships","score":0.4569999873638153},{"id":"https://openalex.org/keywords/business-strategy","display_name":"business strategy","score":0.7710000276565552}],"concepts":[{"id":"https://openalex.org/C43540301","wikidata":"https://www.wikidata.org/wiki/Q689971","display_name":"Paradigm shift","level":2,"score":0.5791373252868652},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5157225728034973},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.47306597232818604},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.47200489044189453},{"id":"https://openalex.org/C2985100168","wikidata":"https://www.wikidata.org/wiki/Q2005683","display_name":"Customer needs","level":2,"score":0.46723610162734985},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4458586871623993},{"id":"https://openalex.org/C64543145","wikidata":"https://www.wikidata.org/wiki/Q162942","display_name":"Intersection (aeronautics)","level":2,"score":0.41285446286201477},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.381866991519928},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3254975378513336},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.27496659755706787},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2262701690196991},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1686704456806183},{"id":"https://openalex.org/C22212356","wikidata":"https://www.wikidata.org/wiki/Q775325","display_name":"Transport engineering","level":1,"score":0.14036858081817627},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:607793374","doi":null,"is_oa":false,"landing_page_url":"http://ci.nii.ac.jp/ncid/BA60977223","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.5099999904632568,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W591142414","https://openalex.org/W71392639","https://openalex.org/W1510597633","https://openalex.org/W2407074115","https://openalex.org/W4244786035","https://openalex.org/W4417467440","https://openalex.org/W204124971","https://openalex.org/W2480051219","https://openalex.org/W1979804946","https://openalex.org/W2173460309"],"abstract_inverted_index":{"This":[0,22],"title":[1],"offers":[2,60],"a":[3,38,53,56],"compelling":[4],"vision":[5],"of":[6,31,73],"the":[7,10,29,47,50,63,98],"shift":[8,51,96],"in":[9,46,97],"IT":[11,48],"landscape":[12],"led":[13],"by":[14],"customers.":[15],"Moschella's":[16],"analysis":[17],"is":[18],"smart":[19],"and":[20,33,89],"forward-looking.":[21],"will":[23],"be":[24],"an":[25],"important":[26],"book":[27],"at":[28],"intersection":[30],"technology":[32,100],"business":[34],"strategy.":[35],"It":[36,59,80],"identifies":[37],"major,":[39],"but":[40],"not":[41],"widely":[42],"understood":[43],"sea":[44],"change":[45],"landscape:":[49],"from":[52,93],"supply":[54],"to":[55,65,70,76,91],"demand-driven":[57],"industry.":[58],"ways":[61,84],"for":[62,85],"industry":[64],"better":[66],"work":[67],"with":[68],"customers":[69],"facilitate":[71],"adoption":[72],"new":[74],"technologies":[75],"fuel":[77],"their":[78],"future.":[79],"also":[81],"provides":[82],"specific":[83],"senior":[86],"managers,":[87],"strategists,":[88],"investors":[90],"profit":[92],"this":[94],"major":[95],"information":[99],"landscape.":[101]},"counts_by_year":[{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-25T09:29:13.331239","created_date":"2016-06-24T00:00:00"}