{"id":"https://openalex.org/W589733436","doi":"https://doi.org/10.1108/ws.2002.07951cae.002","title":"Six Sigma: SPC and TQM in Manufacturing and Services","display_name":"Six Sigma: SPC and TQM in Manufacturing and Services","publication_year":2002,"publication_date":"2002-06-01","ids":{"openalex":"https://openalex.org/W589733436","doi":"https://doi.org/10.1108/ws.2002.07951cae.002","mag":"589733436"},"language":"en","primary_location":{"id":"doi:10.1108/ws.2002.07951cae.002","doi":"https://doi.org/10.1108/ws.2002.07951cae.002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ws.2002.07951cae.002","pdf_url":null,"source":{"id":"https://openalex.org/S157600745","display_name":"International Journal of Productivity and Performance Management","issn_l":"0043-8022","issn":["0043-8022","1741-0401","1758-6658","1758-7190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Work Study","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.4985,"has_fulltext":false,"cited_by_count":211,"citation_normalized_percentile":{"value":0.97550271,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"51","issue":"3","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9106000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9106000065803528,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.06480000168085098,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13706","display_name":"Management and Optimization Techniques","score":0.017400000244379044,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/six-sigma","display_name":"Six Sigma","score":1.0},{"id":"https://openalex.org/keywords/statistical-process-control","display_name":"statistical process control","score":0.9850000143051147},{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9990000128746033},{"id":"https://openalex.org/keywords/quality-management","display_name":"quality management","score":0.7580000162124634},{"id":"https://openalex.org/keywords/manufacturing-industry","display_name":"manufacturing industry","score":0.5379999876022339},{"id":"https://openalex.org/keywords/service-sector","display_name":"service sector","score":0.5740000009536743},{"id":"https://openalex.org/keywords/customer-perspective","display_name":"customer perspective","score":0.5770000219345093},{"id":"https://openalex.org/keywords/organizational-change","display_name":"organizational change","score":0.4320000112056732},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.6520000100135803}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8573217391967773},{"id":"https://openalex.org/C23119410","wikidata":"https://www.wikidata.org/wiki/Q236908","display_name":"Six Sigma","level":3,"score":0.8014407753944397},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6809070110321045},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.59477698802948},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5489325523376465},{"id":"https://openalex.org/C2776600044","wikidata":"https://www.wikidata.org/wiki/Q376444","display_name":"Kaizen","level":3,"score":0.4156176447868347},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4109945297241211},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3443717360496521},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.34254300594329834},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.2662630081176758},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1784268319606781},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.15310001373291016},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1049748957157135}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ws.2002.07951cae.002","doi":"https://doi.org/10.1108/ws.2002.07951cae.002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ws.2002.07951cae.002","pdf_url":null,"source":{"id":"https://openalex.org/S157600745","display_name":"International Journal of Productivity and Performance Management","issn_l":"0043-8022","issn":["0043-8022","1741-0401","1758-6658","1758-7190"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Work Study","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"Industry, innovation and infrastructure","score":0.46000000834465027,"id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2273282446","https://openalex.org/W646416497","https://openalex.org/W1984784572","https://openalex.org/W1590440845","https://openalex.org/W2090392760","https://openalex.org/W1534822655","https://openalex.org/W3211237999","https://openalex.org/W2206079648","https://openalex.org/W200894880","https://openalex.org/W7024309547"],"abstract_inverted_index":{"Contents:":[0],"Introduction":[1],"The":[2,16],"development":[3],"of":[4,20],"quality":[5],"What":[6],"is":[7],"Six":[8,21,24],"Sigma?":[9],"Understanding":[10,13],"an":[11],"organization":[12],"the":[14,30],"customer":[15],"vision":[17],"and":[18],"benefit":[19],"Sigma":[22,25],"Implementing":[23],"in":[26],"practice":[27],"Looking":[28],"to":[29],"future":[31],"Appendices":[32],"Index.":[33]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":13},{"year":2015,"cited_by_count":17},{"year":2014,"cited_by_count":28},{"year":2013,"cited_by_count":22},{"year":2012,"cited_by_count":21}],"updated_date":"2026-09-25T08:18:29.962427","created_date":"2016-06-24T00:00:00"}
