{"id":"https://openalex.org/W577665575","doi":null,"title":"A comprehensive approach to capturing website quality measures","display_name":"A comprehensive approach to capturing website quality measures","publication_year":2013,"publication_date":"2013-07-09","ids":{"openalex":"https://openalex.org/W577665575","mag":"577665575"},"language":"en","primary_location":{"id":"pmh:oai:researchonline.jcu.edu.au:31041","doi":null,"is_oa":true,"landing_page_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","pdf_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","source":{"id":"https://openalex.org/S4377196350","display_name":"ResearchOnline - JCU (James Cook University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86467917","host_organization_name":"James Cook University","host_organization_lineage":["https://openalex.org/I86467917"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Item"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5013171785","display_name":"Leonie Cassidy","orcid":"https://orcid.org/0000-0003-2409-0971","observed_orcids":["https://orcid.org/0000-0003-2409-0971"]},"institutions":[{"id":"https://openalex.org/I86467917","display_name":"James Cook University","ror":"https://ror.org/04gsp2c11","country_code":"AU","type":"education","lineage":["https://openalex.org/I86467917"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Leonie Cassidy","raw_affiliation_strings":["James Cook, University"],"raw_orcid":"https://orcid.org/0000-0003-2409-0971","affiliations":[{"raw_affiliation_string":"James Cook, University","institution_ids":["https://openalex.org/I86467917"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080732609","display_name":"John R. Hamilton","orcid":"https://orcid.org/0000-0002-5701-9031","observed_orcids":["https://orcid.org/0000-0002-5701-9031"]},"institutions":[{"id":"https://openalex.org/I86467917","display_name":"James Cook University","ror":"https://ror.org/04gsp2c11","country_code":"AU","type":"education","lineage":["https://openalex.org/I86467917"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"John R. Hamilton","raw_affiliation_strings":["James Cook, University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"James Cook, University","institution_ids":["https://openalex.org/I86467917"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I86467917"],"apc_list":null,"apc_paid":null,"fwci":0.3371,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":{"value":0.51934985,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5644999742507935,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5644999742507935,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.1835000067949295,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.10689999908208847,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/website-quality","display_name":"website quality","score":0.996999979019165},{"id":"https://openalex.org/keywords/quality-measurement","display_name":"quality measurement","score":0.7089999914169312},{"id":"https://openalex.org/keywords/website-evaluation","display_name":"website evaluation","score":0.6050000190734863},{"id":"https://openalex.org/keywords/quality-model","display_name":"quality model","score":0.6869999766349792},{"id":"https://openalex.org/keywords/corporate-websites","display_name":"corporate websites","score":0.7149999737739563}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7791287302970886},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.57492995262146},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.5663771629333496},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.42125630378723145},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.4092302620410919},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:researchonline.jcu.edu.au:31041","doi":null,"is_oa":true,"landing_page_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","pdf_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","source":{"id":"https://openalex.org/S4377196350","display_name":"ResearchOnline - JCU (James Cook University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86467917","host_organization_name":"James Cook University","host_organization_lineage":["https://openalex.org/I86467917"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Item"},{"id":"mag:577665575","doi":null,"is_oa":false,"landing_page_url":"https://researchonline.jcu.edu.au/31041/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:researchonline.jcu.edu.au:31041","doi":null,"is_oa":true,"landing_page_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","pdf_url":"https://researchonline.jcu.edu.au/31041/1/2013idsiproceedings%20cassidy.pdf","source":{"id":"https://openalex.org/S4377196350","display_name":"ResearchOnline - JCU (James Cook University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86467917","host_organization_name":"James Cook University","host_organization_lineage":["https://openalex.org/I86467917"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Item"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W577665575.pdf","grobid_xml":"https://content.openalex.org/works/W577665575.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W238036303","https://openalex.org/W1482244801","https://openalex.org/W1515344529","https://openalex.org/W1551359504","https://openalex.org/W1574175751","https://openalex.org/W1580288159","https://openalex.org/W1820801730","https://openalex.org/W1963644525","https://openalex.org/W1966001017","https://openalex.org/W1966166519","https://openalex.org/W1966567957","https://openalex.org/W1974082340","https://openalex.org/W2010398643","https://openalex.org/W2017747260","https://openalex.org/W2025891327","https://openalex.org/W2028900340","https://openalex.org/W2029239220","https://openalex.org/W2030617211","https://openalex.org/W2033074042","https://openalex.org/W2041430882","https://openalex.org/W2051978915","https://openalex.org/W2053805949","https://openalex.org/W2055077282","https://openalex.org/W2059172850","https://openalex.org/W2070094106","https://openalex.org/W2078911894","https://openalex.org/W2082965966","https://openalex.org/W2084107961","https://openalex.org/W2086295270","https://openalex.org/W2088895421","https://openalex.org/W2090307102","https://openalex.org/W2112665044","https://openalex.org/W2141147872","https://openalex.org/W2151694441","https://openalex.org/W2161176226","https://openalex.org/W2222434914","https://openalex.org/W2886549139"],"related_works":["https://openalex.org/W2328639828","https://openalex.org/W7100598314","https://openalex.org/W3143806954","https://openalex.org/W2134491027","https://openalex.org/W2293484739","https://openalex.org/W341479047","https://openalex.org/W7137571247","https://openalex.org/W1977805520","https://openalex.org/W2731314199","https://openalex.org/W2067627751"],"abstract_inverted_index":{"Numerous":[0],"approaches":[1],"to":[2],"measuring":[3],"the":[4,22],"quality":[5,27,36],"of":[6,25],"websites":[7],"exist.":[8],"Twenty-seven":[9],"empirical":[10],"studies":[11],"are":[12],"typologically":[13],"classified":[14],"into":[15],"six":[16],"functions.":[17],"This":[18],"approach":[19],"allows":[20],"captures":[21],"broad":[23],"divisions":[24],"website":[26,35,52],"as":[28],"a":[29,33,50],"tabulation":[30],"from":[31],"which":[32],"comprehensive":[34],"model":[37],"is":[38,44],"developed.":[39],"The":[40],"study":[41],"suggests":[42],"breadth":[43],"not":[45],"adequately":[46],"captured":[47],"when":[48],"considering":[49],"business's":[51],"quality.":[53]},"counts_by_year":[{"year":2016,"cited_by_count":1}],"updated_date":"2026-11-06T12:05:46.655746","created_date":"2016-06-24T00:00:00"}
