{"id":"https://openalex.org/W574309079","doi":"https://doi.org/10.1007/978-3-319-22701-6_22","title":"Using Online Reviews as Narratives to Evoke Designer\u2019s Empathy","display_name":"Using Online Reviews as Narratives to Evoke Designer\u2019s Empathy","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W574309079","doi":"https://doi.org/10.1007/978-3-319-22701-6_22","mag":"574309079"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-319-22701-6_22","doi":"https://doi.org/10.1007/978-3-319-22701-6_22","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-22701-6_22","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-22701-6_22.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W3020398326","display_name":"Human-Computer Interaction \u2013 INTERACT 2015"},"type":"conference-paper","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-22701-6_22.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075641213","display_name":"Christiane Gr\u00fcnloh","orcid":"https://orcid.org/0000-0003-2319-3186","observed_orcids":["https://orcid.org/0000-0003-2319-3186"]},"institutions":[{"id":"https://openalex.org/I102520234","display_name":"TH K\u00f6ln - University of Applied Sciences","ror":"https://ror.org/014nnvj65","country_code":"DE","type":"education","lineage":["https://openalex.org/I102520234"]},{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["DE","SE"],"is_corresponding":true,"raw_author_name":"Christiane Gr\u00fcnloh","raw_affiliation_strings":["CUAS Cologne University of Applied Sciences, Steinm\u00fcllerallee 1, 51643, Gummersbach, Germany","KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CUAS Cologne University of Applied Sciences, Steinm\u00fcllerallee 1, 51643, Gummersbach, Germany","institution_ids":["https://openalex.org/I102520234"]},{"raw_affiliation_string":"KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden","institution_ids":["https://openalex.org/I86987016"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049951626","display_name":"\u00c5ke Walldius","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"\u00c5ke Walldius","raw_affiliation_strings":["KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden","institution_ids":["https://openalex.org/I86987016"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5074245047","display_name":"Gerhard Hartmann","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I102520234","display_name":"TH K\u00f6ln - University of Applied Sciences","ror":"https://ror.org/014nnvj65","country_code":"DE","type":"education","lineage":["https://openalex.org/I102520234"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Gerhard Hartmann","raw_affiliation_strings":["CUAS Cologne University of Applied Sciences, Steinm\u00fcllerallee 1, 51643, Gummersbach, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"CUAS Cologne University of Applied Sciences, Steinm\u00fcllerallee 1, 51643, Gummersbach, Germany","institution_ids":["https://openalex.org/I102520234"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025389642","display_name":"Jan Gulliksen","orcid":"https://orcid.org/0000-0002-2411-6417","observed_orcids":["https://orcid.org/0000-0002-2411-6417"]},"institutions":[{"id":"https://openalex.org/I86987016","display_name":"KTH Royal Institute of Technology","ror":"https://ror.org/026vcq606","country_code":"SE","type":"education","lineage":["https://openalex.org/I86987016"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Jan Gulliksen","raw_affiliation_strings":["KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KTH Royal Institute of Technology, Lindstedtsv\u00e4gen 3, 10044, Stockholm, Sweden","institution_ids":["https://openalex.org/I86987016"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5075641213"],"corresponding_institution_ids":["https://openalex.org/I102520234","https://openalex.org/I86987016"],"apc_list":{"value":5000,"currency":"EUR","value_usd":5392},"apc_paid":null,"fwci":0.4754,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.52668079,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"LNCS-9296","issue":"Part I","first_page":"298","last_page":"315"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.8672000169754028,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.8672000169754028,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14074","display_name":"Persona Design and Applications","score":0.07919999957084656,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10672","display_name":"Design Education and Practice","score":0.026499999687075615,"subfield":{"id":"https://openalex.org/subfields/2210","display_name":"Mechanical Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-reviews","display_name":"online reviews","score":0.8539999723434448},{"id":"https://openalex.org/keywords/narrative","display_name":"narrative","score":0.7310000061988831},{"id":"https://openalex.org/keywords/empathy","display_name":"empathy","score":0.4959999918937683},{"id":"https://openalex.org/keywords/user-centered-design","display_name":"user-centered design","score":0.7129999995231628},{"id":"https://openalex.org/keywords/direct-to-consumer-genetic-testing","display_name":"direct-to-consumer genetic testing","score":0.8289999961853027},{"id":"https://openalex.org/keywords/user-representation","display_name":"user representation","score":0.4000000059604645},{"id":"https://openalex.org/keywords/stereotypes","display_name":"stereotypes","score":0.6809999942779541},{"id":"https://openalex.org/keywords/health-data-visualization","display_name":"health data visualization","score":0.800000011920929},{"id":"https://openalex.org/keywords/design-decisions","display_name":"design decisions","score":0.3499999940395355}],"concepts":[{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.9179018139839172},{"id":"https://openalex.org/C199033989","wikidata":"https://www.wikidata.org/wiki/Q1318295","display_name":"Narrative","level":2,"score":0.8408390283584595},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7080391049385071},{"id":"https://openalex.org/C36503486","wikidata":"https://www.wikidata.org/wiki/Q11235244","display_name":"Domain (mathematical analysis)","level":2,"score":0.5961440801620483},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.5922180414199829},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.5410766005516052},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.48829126358032227},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.47929710149765015},{"id":"https://openalex.org/C2777397297","wikidata":"https://www.wikidata.org/wiki/Q17118423","display_name":"User Research","level":3,"score":0.4674801528453827},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4481661021709442},{"id":"https://openalex.org/C201025465","wikidata":"https://www.wikidata.org/wiki/Q11248500","display_name":"User experience design","level":2,"score":0.43365001678466797},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3764030635356903},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.35976824164390564},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2688767611980438},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.21570727229118347},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1630297601222992},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12754932045936584},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.09995904564857483},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.07466334104537964},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1007/978-3-319-22701-6_22","doi":"https://doi.org/10.1007/978-3-319-22701-6_22","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-22701-6_22","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-22701-6_22.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},{"id":"pmh:oai:HAL:hal-01599656v1","doi":null,"is_oa":true,"landing_page_url":"https://inria.hal.science/hal-01599656","pdf_url":null,"source":{"id":"https://openalex.org/S4306402512","display_name":"HAL","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4405252976","host_organization_name":"Centre pour la Communication Scientifique Directe","host_organization_lineage":["https://openalex.org/I4405252976"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"15th Human-Computer Interaction (INTERACT), Sep 2015, Bamberg, Germany. pp.298-315, &#x27E8;10.1007/978-3-319-22701-6_22&#x27E9;","raw_type":"info:eu-repo/semantics/conferenceObject"}],"best_oa_location":{"id":"doi:10.1007/978-3-319-22701-6_22","doi":"https://doi.org/10.1007/978-3-319-22701-6_22","is_oa":true,"landing_page_url":"https://doi.org/10.1007/978-3-319-22701-6_22","pdf_url":"https://link.springer.com/content/pdf/10.1007/978-3-319-22701-6_22.pdf","source":{"id":"https://openalex.org/S106296714","display_name":"Lecture notes in computer science","issn_l":"0302-9743","issn":["0302-9743","1611-3349"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","ki-jl-1","norway-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Computer Science","raw_type":"book-chapter"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W574309079.pdf","grobid_xml":"https://content.openalex.org/works/W574309079.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W314868494","https://openalex.org/W1512246197","https://openalex.org/W1592821266","https://openalex.org/W1808783959","https://openalex.org/W1817905195","https://openalex.org/W1877093828","https://openalex.org/W1965931250","https://openalex.org/W1973165749","https://openalex.org/W1973203990","https://openalex.org/W1979290264","https://openalex.org/W1985542258","https://openalex.org/W1991640972","https://openalex.org/W1992745256","https://openalex.org/W2001915099","https://openalex.org/W2005020944","https://openalex.org/W2006447892","https://openalex.org/W2040605357","https://openalex.org/W2048608322","https://openalex.org/W2057750632","https://openalex.org/W2067108324","https://openalex.org/W2070089602","https://openalex.org/W2072991176","https://openalex.org/W2080428414","https://openalex.org/W2081930832","https://openalex.org/W2098459146","https://openalex.org/W2110598394","https://openalex.org/W2116243580","https://openalex.org/W2140291362","https://openalex.org/W2142270433","https://openalex.org/W2149278098","https://openalex.org/W2152740604","https://openalex.org/W2274423192","https://openalex.org/W2295685962","https://openalex.org/W2396345911","https://openalex.org/W2735071049","https://openalex.org/W2787000977","https://openalex.org/W4251070717"],"related_works":["https://openalex.org/W2154019282","https://openalex.org/W952815219","https://openalex.org/W4407156310","https://openalex.org/W4398771498","https://openalex.org/W1978438535","https://openalex.org/W2739830113","https://openalex.org/W4281551932","https://openalex.org/W1527970500","https://openalex.org/W6941133672","https://openalex.org/W2947492515"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1}],"updated_date":"2026-10-25T09:29:13.331239","created_date":"2016-06-24T00:00:00"}
