{"id":"https://openalex.org/W562297993","doi":null,"title":"Pour your heart into it : how Starbucks built a company one cup at a time","display_name":"Pour your heart into it : how Starbucks built a company one cup at a time","publication_year":1997,"publication_date":"1997-01-01","ids":{"openalex":"https://openalex.org/W562297993","mag":"562297993"},"language":"en","primary_location":{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-009318333","doi":null,"is_oa":false,"landing_page_url":"http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009318333&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"H. Stefan Schultz","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"H. Stefan Schultz","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5061799903","display_name":"Dori Jones Yang","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Dori Jones Yang","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.6256,"has_fulltext":false,"cited_by_count":215,"citation_normalized_percentile":{"value":0.93467903,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.5884000062942505,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.5884000062942505,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12933","display_name":"Franchising Strategies and Performance","score":0.1193000003695488,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12751","display_name":"Leadership and Management in Organizations","score":0.07540000230073929,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/starbucks","display_name":"Starbucks","score":0.781000018119812},{"id":"https://openalex.org/keywords/howard-schultz","display_name":"Howard Schultz","score":0.7490000128746033},{"id":"https://openalex.org/keywords/business-growth","display_name":"business growth","score":0.42500001192092896},{"id":"https://openalex.org/keywords/coffee-retail","display_name":"coffee retail","score":0.4259999990463257},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.4429999887943268},{"id":"https://openalex.org/keywords/entrepreneurship","display_name":"entrepreneurship","score":0.4699999988079071},{"id":"https://openalex.org/keywords/small-business-growth","display_name":"small business growth","score":0.4970000088214874}],"concepts":[{"id":"https://openalex.org/C36914074","wikidata":"https://www.wikidata.org/wiki/Q1940501","display_name":"nobody","level":2,"score":0.8804460763931274},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.5052810311317444},{"id":"https://openalex.org/C2778736484","wikidata":"https://www.wikidata.org/wiki/Q491","display_name":"Friendship","level":2,"score":0.5008702278137207},{"id":"https://openalex.org/C44761211","wikidata":"https://www.wikidata.org/wiki/Q752841","display_name":"Destiny (ISS module)","level":2,"score":0.4618242383003235},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.45575231313705444},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.39485275745391846},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33569127321243286},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1901800036430359},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.11048358678817749},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aleph.bib-bvb.de:BVB01-009318333","doi":null,"is_oa":false,"landing_page_url":"http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009318333&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"mag:562297993","doi":null,"is_oa":false,"landing_page_url":"http://ci.nii.ac.jp/ncid/BA34457747","pdf_url":null,"source":{"id":"https://openalex.org/S4306472580","display_name":"Hyperion eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210102041","host_organization_name":"Hyperion (Ireland)","host_organization_lineage":["https://openalex.org/I4210102041"],"host_organization_lineage_names":[],"type":"ebook platform"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Hyperion eBooks","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"display_name":"No poverty","id":"https://metadata.un.org/sdg/1","score":0.6299999952316284}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2624859111","https://openalex.org/W163823254","https://openalex.org/W592297481","https://openalex.org/W81452856","https://openalex.org/W2339623625","https://openalex.org/W4253085872","https://openalex.org/W2307938192","https://openalex.org/W7061193470","https://openalex.org/W4328122536","https://openalex.org/W4387273439"],"abstract_inverted_index":{"The":[0,54],"success":[1,156],"of":[2,8,81,99,122,166],"Starbucks":[3],"Coffee":[4],"Company":[5],"is":[6,158],"one":[7],"the":[9,34,108,164,173,183],"most":[10],"amazing":[11],"business":[12,111],"stories":[13],"in":[14,76,142,191],"decades.":[15],"What":[16],"started":[17],"as":[18],"a":[19,73,87,168,188],"single":[20,161],"store":[21,162],"on":[22,163],"Seattle's":[23],"They":[24],"were":[25],"growing":[26,74],"up":[27,75],"rooming":[28],"with":[29],"baseball":[30],"greats":[31],"my":[32,69,82],"parents":[33],"garment.":[35],"In":[36,172],"decades":[37],"it":[38],"I":[39,45,71,92,104,112],"know,":[40],"he":[41,175],"laments":[42],"over":[43],"sixteen.":[44],"work":[46],"and":[47,85,135,152],"social":[48],"friendship":[49],"intermix":[50],"so":[51],"important":[52],"later.":[53],"country":[55],"xerox's":[56],"100":[57],"million":[58],"center":[59],"schultz":[60],"gives":[61],"credit":[62],"for":[63,155],"making":[64],"fifty.":[65],"When":[66],"you":[67],"that":[68],"peers":[70],"sold":[72],"subsidized.":[77],"He":[78],"flew":[79],"out":[80,121,130],"letter":[83],"jacket":[84],"ultimately":[86],"lot.":[88],"My":[89],"own":[90],"destiny":[91],"went":[93,113],"to":[94,107,119,128],"go.":[95],"We":[96],"never":[97],"dreamed":[98],"working":[100,149],"poor":[101],"we":[102,117],"landed":[103],"succeeded.":[105],"But":[106,124],"tributes":[109],"fortune":[110],"back?":[114],"Nobody":[115],"else":[116],"had":[118],"be":[120],"manhattan.":[123],"goes":[125],"too":[126],"frightened":[127],"get":[129],"look":[131],"around":[132],"passing":[133],"departments":[134],"treat.":[136],"Growing":[137],"company":[138,169],"perstorp":[139,170],"hired":[140],"me":[141,167],"bed":[143],"at":[144],"nobody":[145],"else.":[146],"Northern":[147],"michigan":[148],"class":[150],"families":[151],"bureau":[153],"chief":[154],"story":[157],"not.":[159],"Every":[160],"beginning,":[165],"near.":[171],"perhaps":[174],"was":[176],"vibrant.":[177],"Marketers":[178],"managers":[179],"operations":[180],"managing":[181],"about":[182],"coffee?":[184],"Occasionally":[185],"though":[186],"there's":[187],"tiny":[189],"elevator,":[190],"high":[192],"school.":[193]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":8},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":10},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":15},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":17},{"year":2014,"cited_by_count":10},{"year":2013,"cited_by_count":8},{"year":2012,"cited_by_count":16}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}