{"id":"https://openalex.org/W561652585","doi":"https://doi.org/10.1037/e401952004-001","title":"1986 survey of aviation business operators: Their views of FAA airworthiness inspectors.","display_name":"1986 survey of aviation business operators: Their views of FAA airworthiness inspectors.","publication_year":1987,"publication_date":"1987-01-01","ids":{"openalex":"https://openalex.org/W561652585","doi":"https://doi.org/10.1037/e401952004-001","mag":"561652585"},"language":"en","primary_location":{"id":"doi:10.1037/e401952004-001","doi":"https://doi.org/10.1037/e401952004-001","is_oa":false,"landing_page_url":"https://doi.org/10.1037/e401952004-001","pdf_url":null,"source":{"id":"https://openalex.org/S4306524878","display_name":"PsycEXTRA Dataset","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"PsycEXTRA Dataset","raw_type":"dataset"},"volume":null,"type":"dataset","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5113743668","display_name":"David J. Schroeder","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"D. J. Schroeder","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103513838","display_name":"William E. Collins","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"W. E. Collins","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5019435923","display_name":"Carolyn S. Dollar","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"C. S. Dollar","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5035696630","display_name":"Charles W Schaffer","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"C. W. Schaffer","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12185","display_name":"Regulation and Compliance Studies","score":0.39890000224113464,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12185","display_name":"Regulation and Compliance Studies","score":0.39890000224113464,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.3176000118255615,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.13369999825954437,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.7540000081062317},{"id":"https://openalex.org/keywords/regulatory-compliance","display_name":"regulatory compliance","score":0.6819999814033508}],"concepts":[{"id":"https://openalex.org/C2777492932","wikidata":"https://www.wikidata.org/wiki/Q1093523","display_name":"Airworthiness","level":3,"score":0.9506155252456665},{"id":"https://openalex.org/C178802073","wikidata":"https://www.wikidata.org/wiki/Q8421","display_name":"Aeronautics","level":1,"score":0.6972126364707947},{"id":"https://openalex.org/C74448152","wikidata":"https://www.wikidata.org/wiki/Q765633","display_name":"Aviation","level":2,"score":0.6652534008026123},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6114388704299927},{"id":"https://openalex.org/C538199239","wikidata":"https://www.wikidata.org/wiki/Q640853","display_name":"Aviation safety","level":3,"score":0.4289153814315796},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3488433361053467},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.32297998666763306},{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.2102646827697754},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.20532825589179993},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.20035502314567566},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.049533843994140625}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1037/e401952004-001","doi":"https://doi.org/10.1037/e401952004-001","is_oa":false,"landing_page_url":"https://doi.org/10.1037/e401952004-001","pdf_url":null,"source":{"id":"https://openalex.org/S4306524878","display_name":"PsycEXTRA Dataset","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"PsycEXTRA Dataset","raw_type":"dataset"},{"id":"pmh:oai:ntlrepository.blob.core.windows.net:39505","doi":null,"is_oa":false,"landing_page_url":"http://ntlsearch.bts.gov/ntl/md.do?id=39505","pdf_url":null,"source":{"id":"https://openalex.org/S7407051159","display_name":"ROSA P","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W305369701","https://openalex.org/W7071575546","https://openalex.org/W1519669766","https://openalex.org/W7070934071","https://openalex.org/W143600239","https://openalex.org/W7064266147","https://openalex.org/W1530163984","https://openalex.org/W4221099320","https://openalex.org/W2500369759","https://openalex.org/W335607941"],"abstract_inverted_index":{"A":[0,69],"nationwide":[1],"survey":[2],"of":[3,21,38,58,86,91,95,109,127,149,155],"8,854":[4],"aviation":[5,59],"business":[6,60],"operators":[7],"(users)":[8],"was":[9,80,102],"conducted":[10],"to":[11,82],"assess":[12],"their":[13,135],"perceptions":[14],"of,":[15],"and":[16,25,49,62,89,105,130,134,147,157],"satisfaction":[17,77,98],"with,":[18],"the":[19,22,39,107,113,145,150,153],"performance":[20,88,92,101],"agency's":[23],"avionic":[24],"maintenance":[26],"airworthiness":[27],"inspection":[28],"(AWIs).":[29],"Results":[30],"are":[31],"based":[32,71],"on":[33,44,72,159],"returns":[34],"received":[35],"from":[36],"45%":[37],"overall":[40],"sample.":[41],"User":[42],"ratings":[43],"21":[45],"items":[46],"were":[47,51],"analyzed":[48],"comparisons":[50],"made":[52],"for":[53,115,142,161],"each":[54,67],"FAA":[55,63,128],"region,":[56],"type":[57],"activity,":[61],"district":[64],"office":[65],"within":[66,106],"region.":[68],"criterion":[70],"other":[73],"research":[74],"concerning":[75],"consumer":[76],"with":[78,99],"services":[79],"used":[81],"identify":[83],"positive":[84],"aspects":[85],"AWI":[87,100,125,132],"areas":[90],"in":[93,112,163],"need":[94],"improvement.":[96],"\\n\\nOverall":[97],"fully":[103],"acceptable":[104],"range":[108],"levels":[110],"reported":[111],"literature":[114],"higher":[116],"ranking":[117],"professional/technical":[118],"services.":[119],"Users":[120],"felt":[121],"very":[122],"positively":[123],"about":[124],"knowledge":[126],"regulations":[129],"policies,":[131],"courtesy,":[133],"thoroughness.":[136],"Areas":[137],"that":[138],"could":[139],"be":[140],"targeted":[141],"improvement":[143],"included:":[144],"consistency":[146],"clarity":[148],"technical":[151,167],"interpretations,":[152],"frequency":[154],"visits,":[156],"reliance":[158],"AWIs":[160],"counseling":[162],"either":[164],"regulatory":[165],"or":[166],"areas.":[168],"\\n\\n":[169]},"counts_by_year":[],"updated_date":"2026-08-27T14:10:00.468798","created_date":"2016-06-24T00:00:00"}