{"id":"https://openalex.org/W55364631","doi":null,"title":"Affective design of E-commerce user interfaces: how to maximise perceived trustworthiness","display_name":"Affective design of E-commerce user interfaces: how to maximise perceived trustworthiness","publication_year":2001,"publication_date":"2001-01-01","ids":{"openalex":"https://openalex.org/W55364631","mag":"55364631"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.29.2787","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.29.2787","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.ipo.tue.nl/homepages/fegger/CAHD2001_maximising_experienced_trustworthiness.pdf","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5061819755","display_name":"Florian N. Egger","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Florian N. Egger","raw_affiliation_strings":["Human Technology Interaction"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Human Technology Interaction","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020937922","display_name":"Martin G. Helander","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Martin G. Helander","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":null,"display_name":"Haris M. Khalid","orcid":"https://orcid.org/0000-0002-1136-6433","observed_orcids":["https://orcid.org/0000-0002-1136-6433"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Haris M. Khalid","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-1136-6433","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5091803278","display_name":"Naphtali Irene Tham","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Naphtali Irene Tham","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":7.2883,"has_fulltext":false,"cited_by_count":146,"citation_normalized_percentile":{"value":0.96560989,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":null,"issue":null,"first_page":"317","last_page":"324"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.3792000114917755,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.3792000114917755,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10803","display_name":"Innovative Human-Technology Interaction","score":0.34060001373291016,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.20649999380111694,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/affective-design","display_name":"affective design","score":0.9390000104904175},{"id":"https://openalex.org/keywords/perceived-trustworthiness","display_name":"perceived trustworthiness","score":0.9509999752044678},{"id":"https://openalex.org/keywords/consumer-trust","display_name":"consumer trust","score":0.7649999856948853},{"id":"https://openalex.org/keywords/risk-perception","display_name":"risk perception","score":0.8429999947547913},{"id":"https://openalex.org/keywords/transaction-value","display_name":"transaction value","score":0.8870000243186951},{"id":"https://openalex.org/keywords/user-experience-design","display_name":"user experience design","score":0.8610000014305115},{"id":"https://openalex.org/keywords/design-guidelines","display_name":"design guidelines","score":0.7009999752044678},{"id":"https://openalex.org/keywords/consumer-acceptance","display_name":"consumer acceptance","score":0.5630000233650208}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5585689544677734},{"id":"https://openalex.org/C153701036","wikidata":"https://www.wikidata.org/wiki/Q659974","display_name":"Trustworthiness","level":2,"score":0.5563948750495911},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.489567369222641},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4837794005870819},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.44099488854408264},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.426638126373291},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3889314532279968},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3422466516494751},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3343557119369507},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.16735988855361938},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.29.2787","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.29.2787","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.ipo.tue.nl/homepages/fegger/CAHD2001_maximising_experienced_trustworthiness.pdf","raw_type":"text"},{"id":"pmh:tue:oai:pure.tue.nl:publications/cba4ec9d-8a92-4f4f-8341-ab3ae7881d44","doi":null,"is_oa":false,"landing_page_url":"https://research.tue.nl/nl/publications/cba4ec9d-8a92-4f4f-8341-ab3ae7881d44","pdf_url":null,"source":{"id":"https://openalex.org/S4406922641","display_name":"TU/e Research Portal","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Proceedings of CAHD2001: Conference on Affective Human Factors Design, Singapore, June 27-29, 2001, 317 - 324","raw_type":"info:eu-repo/semantics/conferencepaper"},{"id":"mag:55364631","doi":null,"is_oa":false,"landing_page_url":"https://research.tue.nl/en/publications/affective-design-of-e-commerce-user-interfaces-how-to-maximise-pe","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W19722951","https://openalex.org/W1590406013","https://openalex.org/W1638922404","https://openalex.org/W1986401249","https://openalex.org/W2002824888","https://openalex.org/W2016529195","https://openalex.org/W2098559038","https://openalex.org/W2118549945","https://openalex.org/W2157681268","https://openalex.org/W2588273877"],"related_works":["https://openalex.org/W7016082648","https://openalex.org/W6941406276","https://openalex.org/W3034246464","https://openalex.org/W2042214850","https://openalex.org/W7096821299","https://openalex.org/W1527978854","https://openalex.org/W2601461945","https://openalex.org/W2016529195","https://openalex.org/W2184735300","https://openalex.org/W3132630054"],"abstract_inverted_index":{"Successful":[0],"e-commerce":[1,23],"user":[2,73,88,115],"experience":[3,89],"design":[4,58,96],"depends":[5],"on":[6,15,26],"a":[7,44],"large":[8],"number":[9],"of":[10,18,35,79,97],"factors.":[11],"This":[12],"paper":[13],"focuses":[14],"consumers'":[16],"acceptance":[17],"and":[19,30,101,108],"trust":[20,36,85,117],"in":[21],"an":[22],"system,":[24],"based":[25],"the":[27,72,80,94,98],"transaction's":[28],"value":[29],"perceived":[31],"risk.":[32],"The":[33],"model":[34,56],"for":[37,84],"ecommerce":[38],"(MoTEC)":[39],"by":[40],"Egger":[41],"(2000)":[42],"provides":[43],"framework":[45],"making":[46],"explicit":[47],"factors":[48],"likely":[49],"to":[50,91,104],"affect":[51],"customer":[52,81],"trust.":[53],"For":[54],"each":[55],"component,":[57],"principles":[59],"are":[60],"provided,":[61],"along":[62],"with":[63],"more":[64,105],"concrete":[65],"guidelines.":[66],"It":[67],"will":[68],"be":[69],"shown":[70],"that":[71],"interface":[74],"is":[75],"only":[76],"one":[77],"element":[78],"experience.":[82],"Designing":[83],"therefore":[86],"requires":[87],"strategists":[90],"look":[92],"beyond":[93],"mere":[95],"web":[99],"site":[100],"pay":[102],"attention":[103],"general":[106],"management":[107],"marketing":[109],"issues.":[110],"Keywords":[111],"Human-computer":[112],"interaction,":[113],"e-commerce,":[114],"experience,":[116],"1.":[118]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":11},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":5},{"year":2012,"cited_by_count":7}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}