{"id":"https://openalex.org/W5375044","doi":null,"title":"Comparative study of DFSS in product and service innovation","display_name":"Comparative study of DFSS in product and service innovation","publication_year":2006,"publication_date":"2006-09-27","ids":{"openalex":"https://openalex.org/W5375044","mag":"5375044"},"language":"en","primary_location":{"id":"pmh:oai:eprints.qut.edu.au:47097","doi":null,"is_oa":false,"landing_page_url":"https://eprints.qut.edu.au/47097/1/Comparative_Study_of_DFSS_in_Product_and_Service_Innovations.pdf","pdf_url":"https://eprints.qut.edu.au/47097/1/Comparative_Study_of_DFSS_in_Product_and_Service_Innovations.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Asian Network for Quality Congress, 2006","raw_type":"Contribution to conference"},"volume":null,"type":"conference-paper","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Asad Usman","orcid":"https://orcid.org/0000-0002-3874-9741","observed_orcids":["https://orcid.org/0000-0002-3874-9741"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Asad Usman","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-3874-9741","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5080209283","display_name":"Ayon Chakraborty","orcid":"https://orcid.org/0000-0001-6355-448X","observed_orcids":["https://orcid.org/0000-0001-6355-448X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ayon Chakraborty","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5103594641","display_name":"Tan Kay Chuan","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Kay Chuan Chuan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":7,"citation_normalized_percentile":{"value":0.00146628,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.3418000042438507,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12945","display_name":"Quality Function Deployment in Product Design","score":0.3418000042438507,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.21879999339580536,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.14470000565052032,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/design-for-six-sigma","display_name":"Design for Six Sigma","score":0.9850000143051147},{"id":"https://openalex.org/keywords/product-innovation","display_name":"product innovation","score":0.8669999837875366},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":1.0},{"id":"https://openalex.org/keywords/six-sigma","display_name":"Six Sigma","score":0.9010000228881836},{"id":"https://openalex.org/keywords/dmaic","display_name":"DMAIC","score":0.9620000123977661},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.7829999923706055},{"id":"https://openalex.org/keywords/design-for-quality","display_name":"design for quality","score":0.5099999904632568},{"id":"https://openalex.org/keywords/service-design","display_name":"service design","score":0.421999990940094}],"concepts":[{"id":"https://openalex.org/C161272170","wikidata":"https://www.wikidata.org/wiki/Q289076","display_name":"Design for Six Sigma","level":4,"score":0.9560302495956421},{"id":"https://openalex.org/C23119410","wikidata":"https://www.wikidata.org/wiki/Q236908","display_name":"Six Sigma","level":3,"score":0.6662837266921997},{"id":"https://openalex.org/C86992474","wikidata":"https://www.wikidata.org/wiki/Q763591","display_name":"Quality function deployment","level":3,"score":0.5941125154495239},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5350244045257568},{"id":"https://openalex.org/C122642867","wikidata":"https://www.wikidata.org/wiki/Q179106","display_name":"Product-service system","level":3,"score":0.5285928249359131},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5169053077697754},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.48437032103538513},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46065211296081543},{"id":"https://openalex.org/C117671659","wikidata":"https://www.wikidata.org/wiki/Q11049265","display_name":"Manufacturing engineering","level":1,"score":0.43765637278556824},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3937719762325287},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.369803249835968},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.35305410623550415},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.34712183475494385},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16820481419563293},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.16005778312683105},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.12878480553627014},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.06448224186897278},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:eprints.qut.edu.au:47097","doi":null,"is_oa":false,"landing_page_url":"https://eprints.qut.edu.au/47097/1/Comparative_Study_of_DFSS_in_Product_and_Service_Innovations.pdf","pdf_url":"https://eprints.qut.edu.au/47097/1/Comparative_Study_of_DFSS_in_Product_and_Service_Innovations.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Asian Network for Quality Congress, 2006","raw_type":"Contribution to conference"},{"id":"mag:5375044","doi":null,"is_oa":false,"landing_page_url":"https://eprints.qut.edu.au/47097/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.651199996471405,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W80485784","https://openalex.org/W115700530","https://openalex.org/W126479531","https://openalex.org/W586627694","https://openalex.org/W1496404606","https://openalex.org/W1519248881","https://openalex.org/W1538461572","https://openalex.org/W1964957825","https://openalex.org/W2013944332","https://openalex.org/W2021770668","https://openalex.org/W2026368098","https://openalex.org/W2031707092","https://openalex.org/W2036892978","https://openalex.org/W2044623913","https://openalex.org/W2050825106","https://openalex.org/W2069715597","https://openalex.org/W2082655705","https://openalex.org/W2089615242","https://openalex.org/W2945314055"],"related_works":["https://openalex.org/W7096485681","https://openalex.org/W2506849739","https://openalex.org/W3161020531","https://openalex.org/W2083266750","https://openalex.org/W2945276444","https://openalex.org/W4254866604","https://openalex.org/W30975578","https://openalex.org/W2004076110","https://openalex.org/W2377828352","https://openalex.org/W2186675518"],"abstract_inverted_index":{"Six":[0,69],"sigma":[1,41],"has":[2],"proven":[3],"itself":[4],"as":[5],"a":[6,17,21,63],"major":[7,117],"quality":[8,33,57],"initiative":[9],"in":[10,28,96,111,124],"the":[11,29,59,106,121,132],"last":[12],"two":[13],"decades.":[14],"It":[15],"is":[16,43,46,72,88,93],"philosophy":[18],"which":[19,45],"provides":[20,76],"systematic":[22],"approach":[23,65,123],"to":[24,55],"applying":[25],"numerous":[26],"tools":[27],"framework":[30],"of":[31,79],"several":[32],"improvement":[34],"methodologies.":[35],"The":[36,86,116],"most":[37],"widely":[38],"used":[39],"six":[40],"methodology":[42],"DMAIC,":[44],"best":[47],"suited":[48],"for":[49,68],"improving":[50],"existing":[51,107],"processes.":[52],"In":[53],"order":[54],"build":[56],"into":[58],"product":[60,81,97,112],"or":[61],"service,":[62],"proactive":[64],"like":[66],"Design":[67],"Sigma":[70],"(DFSS)":[71],"required.":[73],"This":[74,101],"paper":[75,102],"an":[77],"overview":[78],"DFSS,":[80],"innovation,":[82],"and":[83,98,113,126,138],"service":[84,99,114],"innovation.":[85,100,115],"emphasis":[87],"on":[89,109],"comparing":[90],"how":[91],"DFSS":[92,110,122],"applied":[94],"differently":[95],"contributes":[103],"by":[104],"analysing":[105],"literature":[108],"findings":[118],"are":[119],"that":[120],"services":[125],"products":[127],"can":[128],"be":[129],"differentiated":[130],"along":[131],"following":[133],"three":[134],"dimensions:":[135],"methodology,":[136],"characteristics,":[137],"technology.":[139]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2017,"cited_by_count":1}],"updated_date":"2026-10-12T09:40:04.860316","created_date":"2016-06-24T00:00:00"}
