{"id":"https://openalex.org/W4417536779","doi":"https://doi.org/10.1080/23302674.2025.2604090","title":"Implementing manufacturing-as-a-service (MaaS): an integrated framework bridging providers and consumers","display_name":"Implementing manufacturing-as-a-service (MaaS): an integrated framework bridging providers and consumers","publication_year":2025,"publication_date":"2025-12-21","ids":{"openalex":"https://openalex.org/W4417536779","doi":"https://doi.org/10.1080/23302674.2025.2604090"},"language":"en","primary_location":{"id":"doi:10.1080/23302674.2025.2604090","doi":"https://doi.org/10.1080/23302674.2025.2604090","is_oa":false,"landing_page_url":"https://doi.org/10.1080/23302674.2025.2604090","pdf_url":null,"source":{"id":"https://openalex.org/S2764706523","display_name":"International Journal of Systems Science Operations & Logistics","issn_l":"2330-2674","issn":["2330-2674","2330-2682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Systems Science: Operations & Logistics","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Ludovica Diletta Naldi","orcid":"https://orcid.org/0000-0002-1383-2645","observed_orcids":["https://orcid.org/0000-0002-1383-2645"]},"institutions":[{"id":"https://openalex.org/I9360294","display_name":"University of Bologna","ror":"https://ror.org/01111rn36","country_code":"IT","type":"education","lineage":["https://openalex.org/I9360294"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Ludovica Diletta Naldi","raw_affiliation_strings":["Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna"],"raw_orcid":"https://orcid.org/0000-0002-1383-2645","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna","institution_ids":["https://openalex.org/I9360294"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Francesco Gabriele Galizia","orcid":"https://orcid.org/0000-0002-3305-1993","observed_orcids":["https://orcid.org/0000-0002-3305-1993"]},"institutions":[{"id":"https://openalex.org/I9360294","display_name":"University of Bologna","ror":"https://ror.org/01111rn36","country_code":"IT","type":"education","lineage":["https://openalex.org/I9360294"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Francesco Gabriele Galizia","raw_affiliation_strings":["Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna"],"raw_orcid":"https://orcid.org/0000-0002-3305-1993","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna","institution_ids":["https://openalex.org/I9360294"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Ann-Louise Andersen","orcid":"https://orcid.org/0000-0002-7923-6301","observed_orcids":["https://orcid.org/0000-0002-7923-6301"]},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Ann-Louise Andersen","raw_affiliation_strings":["Department of Materials and Production, Aalborg University"],"raw_orcid":"https://orcid.org/0000-0002-7923-6301","affiliations":[{"raw_affiliation_string":"Department of Materials and Production, Aalborg University","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088210815","display_name":"Thomas Ditlev Brunoe","orcid":"https://orcid.org/0000-0002-9847-6562","observed_orcids":["https://orcid.org/0000-0002-9847-6562"]},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Thomas Ditlev Brun\u00f8","raw_affiliation_strings":["Department of Materials and Production, Aalborg University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Materials and Production, Aalborg University","institution_ids":["https://openalex.org/I891191580"]}]},{"author_position":"last","author":{"id":null,"display_name":"Marco Bortolini","orcid":"https://orcid.org/0000-0002-1779-6362","observed_orcids":["https://orcid.org/0000-0002-1779-6362"]},"institutions":[{"id":"https://openalex.org/I9360294","display_name":"University of Bologna","ror":"https://ror.org/01111rn36","country_code":"IT","type":"education","lineage":["https://openalex.org/I9360294"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Marco Bortolini","raw_affiliation_strings":["Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna"],"raw_orcid":"https://orcid.org/0000-0002-1779-6362","affiliations":[{"raw_affiliation_string":"Department of Industrial Engineering, Alma Mater Studiorum - University of Bologna","institution_ids":["https://openalex.org/I9360294"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I9360294"],"apc_list":null,"apc_paid":null,"fwci":1.8405,"has_fulltext":false,"cited_by_count":1,"citation_normalized_percentile":{"value":0.92008374,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":96},"biblio":{"volume":"13","issue":"1","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.5127000212669373,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.5127000212669373,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.23960000276565552,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.10790000110864639,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/manufacturing-as-a-service","display_name":"manufacturing as a service","score":0.9710000157356262},{"id":"https://openalex.org/keywords/servitization","display_name":"servitization","score":0.9779999852180481},{"id":"https://openalex.org/keywords/mass-customization","display_name":"mass customization","score":0.9269999861717224},{"id":"https://openalex.org/keywords/strategic-decision-making","display_name":"strategic decision-making","score":0.6850000023841858},{"id":"https://openalex.org/keywords/process-representation","display_name":"process representation","score":0.6639999747276306},{"id":"https://openalex.org/keywords/service-evaluation","display_name":"service evaluation","score":0.9929999709129333},{"id":"https://openalex.org/keywords/demand-driven-production","display_name":"demand-driven production","score":0.45399999618530273}],"concepts":[{"id":"https://openalex.org/C174348530","wikidata":"https://www.wikidata.org/wiki/Q188635","display_name":"Bridging (networking)","level":2,"score":0.6686999797821045},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.6057999730110168},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.605400025844574},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5985999703407288},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.5507000088691711},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4927000105381012},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.4896000027656555},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45190000534057617},{"id":"https://openalex.org/C72414096","wikidata":"https://www.wikidata.org/wiki/Q1367461","display_name":"Mass customization","level":3,"score":0.4422000050544739},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4375999867916107},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.3806000053882599},{"id":"https://openalex.org/C2778348673","wikidata":"https://www.wikidata.org/wiki/Q739302","display_name":"Production (economics)","level":2,"score":0.3677000105381012},{"id":"https://openalex.org/C48243021","wikidata":"https://www.wikidata.org/wiki/Q932522","display_name":"Strategic planning","level":2,"score":0.36329999566078186},{"id":"https://openalex.org/C2985100168","wikidata":"https://www.wikidata.org/wiki/Q2005683","display_name":"Customer needs","level":2,"score":0.3357999920845032},{"id":"https://openalex.org/C2780504989","wikidata":"https://www.wikidata.org/wiki/Q2742037","display_name":"Dynamic capabilities","level":2,"score":0.2892000079154968},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.28619998693466187},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.2809999883174896},{"id":"https://openalex.org/C68595000","wikidata":"https://www.wikidata.org/wiki/Q2274177","display_name":"Service delivery framework","level":3,"score":0.2768000066280365},{"id":"https://openalex.org/C2780966255","wikidata":"https://www.wikidata.org/wiki/Q5474306","display_name":"Foundation (evidence)","level":2,"score":0.2669000029563904},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26269999146461487},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.2563999891281128}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1080/23302674.2025.2604090","doi":"https://doi.org/10.1080/23302674.2025.2604090","is_oa":false,"landing_page_url":"https://doi.org/10.1080/23302674.2025.2604090","pdf_url":null,"source":{"id":"https://openalex.org/S2764706523","display_name":"International Journal of Systems Science Operations & Logistics","issn_l":"2330-2674","issn":["2330-2674","2330-2682"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Systems Science: Operations & Logistics","raw_type":"journal-article"},{"id":"pmh:oai:cris.unibo.it:11585/1037890","doi":null,"is_oa":false,"landing_page_url":"https://hdl.handle.net/11585/1037890","pdf_url":null,"source":{"id":"https://openalex.org/S4306402579","display_name":"Archivio istituzionale della ricerca (Alma Mater Studiorum Universit\u00e0 di Bologna)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210117483","host_organization_name":"Istituto di Ematologia di Bologna","host_organization_lineage":["https://openalex.org/I4210117483"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:pure.atira.dk:publications/602ed426-795c-4af2-bc28-747d15a669f3","doi":null,"is_oa":false,"landing_page_url":"https://vbn.aau.dk/da/publications/602ed426-795c-4af2-bc28-747d15a669f3","pdf_url":null,"source":{"id":"https://openalex.org/S4306401731","display_name":"VBN Forskningsportal (Aalborg Universitet)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I891191580","host_organization_name":"Aalborg University","host_organization_lineage":["https://openalex.org/I891191580"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Diletta Naldi, L, Galizia, F G, Andersen, A-L, Petersen, T D & Bortolini, M 2026, 'Implementing manufacturing-as-a-service (MaaS): an integrated framework bridging providers and consumers', International Journal of Systems Science, vol. 13, no. 1, 2604090. https://doi.org/10.1080/23302674.2025.2604090","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W120910152","https://openalex.org/W1532628844","https://openalex.org/W1851298200","https://openalex.org/W1967380439","https://openalex.org/W1969272885","https://openalex.org/W1969585695","https://openalex.org/W1981616524","https://openalex.org/W1989620311","https://openalex.org/W1991438156","https://openalex.org/W2001267600","https://openalex.org/W2002428823","https://openalex.org/W2043715533","https://openalex.org/W2052293051","https://openalex.org/W2052956672","https://openalex.org/W2055721108","https://openalex.org/W2060064887","https://openalex.org/W2072865694","https://openalex.org/W2093372687","https://openalex.org/W2132562404","https://openalex.org/W2335947942","https://openalex.org/W2511482302","https://openalex.org/W2736552576","https://openalex.org/W2738909747","https://openalex.org/W2782948883","https://openalex.org/W2794754646","https://openalex.org/W2801855265","https://openalex.org/W2804541784","https://openalex.org/W2808485473","https://openalex.org/W2810099537","https://openalex.org/W2810292587","https://openalex.org/W2887787949","https://openalex.org/W2902323097","https://openalex.org/W2961335016","https://openalex.org/W2966747374","https://openalex.org/W2973108447","https://openalex.org/W2975509291","https://openalex.org/W2996084247","https://openalex.org/W3004457875","https://openalex.org/W3008025997","https://openalex.org/W3035098888","https://openalex.org/W3036614321","https://openalex.org/W3037695950","https://openalex.org/W3096057413","https://openalex.org/W3098915788","https://openalex.org/W3131711613","https://openalex.org/W3182291169","https://openalex.org/W3197298440","https://openalex.org/W3213899313","https://openalex.org/W3214742033","https://openalex.org/W3214802505","https://openalex.org/W4200301588","https://openalex.org/W4205147721","https://openalex.org/W4206534463","https://openalex.org/W4299361927","https://openalex.org/W4302307774","https://openalex.org/W4304172570","https://openalex.org/W4322730625","https://openalex.org/W4365518150","https://openalex.org/W4366411445","https://openalex.org/W4376609899","https://openalex.org/W4380625326","https://openalex.org/W4386134891","https://openalex.org/W4387124369","https://openalex.org/W4394693296","https://openalex.org/W4400488045","https://openalex.org/W4400859228","https://openalex.org/W4402852622","https://openalex.org/W4403063898"],"related_works":[],"abstract_inverted_index":{"As":[0],"mass":[1],"customization":[2],"becomes":[3],"more":[4],"widespread,":[5],"manufacturers":[6],"are":[7],"adopting":[8,29],"servitization":[9],"strategies":[10],"like":[11],"Manufacturing-as-a-Service":[12],"(MaaS),":[13],"where":[14],"firms":[15],"with":[16,24],"underused":[17],"resources":[18],"provide":[19],"production":[20],"capabilities":[21],"to":[22,51,91,134],"companies":[23],"flexible,":[25],"demand-driven":[26],"needs.":[27],"However,":[28],"MaaS":[30,58,153],"involves":[31],"complex":[32],"strategic":[33,77],"and":[34,42,83,98,108,114,121,138,164,173],"operational":[35],"decisions":[36,140],"that":[37,149],"differ":[38],"between":[39],"service":[40,84],"providers":[41,97],"consumers.":[43,99],"This":[44],"study":[45,157],"introduces":[46],"a":[47,63,146,166],"novel":[48],"integrated":[49],"framework":[50,68,101],"guide":[52],"both":[53],"actors":[54],"through":[55],"the":[56,67,70,93,131,151,156,162],"full":[57,152],"implementation":[59],"process.":[60],"Based":[61],"on":[62],"thorough":[64],"literature":[65,163],"review,":[66],"organizes":[69],"decision-making":[71],"journey":[72],"into":[73],"four":[74],"sequential":[75],"steps:":[76],"considerations,":[78],"process":[79],"representation,":[80],"infrastructure":[81],"adoption,":[82],"evaluation.":[85],"Each":[86],"step":[87],"includes":[88],"targeted":[89],"sub-questions":[90],"address":[92],"specific":[94],"needs":[95],"of":[96],"The":[100],"synthesizes":[102],"existing":[103],"knowledge,":[104],"identifies":[105],"enabling":[106],"tools,":[107],"highlights":[109],"current":[110],"gaps":[111,160],"in":[112,161],"research":[113,172],"industry":[115],"practice.":[116],"To":[117],"demonstrate":[118],"its":[119],"relevance":[120],"internal":[122],"consistency,":[123],"preliminary":[124],"industrial":[125,174],"testing":[126],"is":[127],"conducted,":[128],"which":[129],"confirms":[130],"framework\u2019s":[132],"ability":[133],"support":[135],"transparent,":[136],"structured,":[137],"goal-oriented":[139],"across":[141],"different":[142],"scenarios.":[143],"By":[144],"offering":[145],"dual-perspective":[147],"approach":[148],"spans":[150],"adoption":[154],"cycle,":[155],"addresses":[158],"critical":[159],"provides":[165],"robust":[167],"foundation":[168],"for":[169],"future":[170],"empirical":[171],"implementation.":[175]},"counts_by_year":[{"year":2026,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2025-12-21T00:00:00"}