{"id":"https://openalex.org/W4416631673","doi":"https://doi.org/10.64753/jcasc.v10i2.1683","title":"Evaluating Digital Transformation in Vietnamese Football Clubs Using Deloitte\u2019s Five-Level Digital Maturity Framework - Cultural Industry Perspective","display_name":"Evaluating Digital Transformation in Vietnamese Football Clubs Using Deloitte\u2019s Five-Level Digital Maturity Framework - Cultural Industry Perspective","publication_year":2025,"publication_date":"2025-11-25","ids":{"openalex":"https://openalex.org/W4416631673","doi":"https://doi.org/10.64753/jcasc.v10i2.1683"},"language":"en","primary_location":{"id":"doi:10.64753/jcasc.v10i2.1683","doi":"https://doi.org/10.64753/jcasc.v10i2.1683","is_oa":true,"landing_page_url":"https://doi.org/10.64753/jcasc.v10i2.1683","pdf_url":"https://jcasc.com/index.php/jcasc/article/download/1683/223","source":{"id":"https://openalex.org/S4210179557","display_name":"Journal of Cultural Analysis and Social Change","issn_l":"2589-1316","issn":["2589-1316"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","vabb-shw"],"host_organization":"https://openalex.org/P4310320063","host_organization_name":"Lectito Journals","host_organization_lineage":["https://openalex.org/P4310320063"],"host_organization_lineage_names":["Lectito Journals"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Cultural Analysis and Social Change","raw_type":"journal-article"},"parent_works":[],"lineage":["https://openalex.org/W4416631673"],"child_works_count":0,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://jcasc.com/index.php/jcasc/article/download/1683/223","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5062692239","display_name":"Chu Ba Quyet","orcid":"https://orcid.org/0000-0003-3971-1806","observed_orcids":["https://orcid.org/0000-0003-3971-1806"]},"institutions":[{"id":"https://openalex.org/I4210109591","display_name":"Thuongmai University","ror":"https://ror.org/021s58p89","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210109591"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Chu Ba Quyet","raw_affiliation_strings":["Thuongmai University, VIETNAM"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Thuongmai University, VIETNAM","institution_ids":["https://openalex.org/I4210109591"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5106317935","display_name":"Le Thi Hoai","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210109591","display_name":"Thuongmai University","ror":"https://ror.org/021s58p89","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210109591"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Le Thi Hoai","raw_affiliation_strings":["Thuongmai University, VIETNAM"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Thuongmai University, VIETNAM","institution_ids":["https://openalex.org/I4210109591"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5114205926","display_name":"Nguyen Binh Minh","orcid":"https://orcid.org/0009-0006-0773-763X","observed_orcids":["https://orcid.org/0009-0006-0773-763X"]},"institutions":[{"id":"https://openalex.org/I4210109591","display_name":"Thuongmai University","ror":"https://ror.org/021s58p89","country_code":"VN","type":"education","lineage":["https://openalex.org/I4210109591"]}],"countries":["VN"],"is_corresponding":false,"raw_author_name":"Nguyen Binh Minh","raw_affiliation_strings":["Thuongmai University, VIETNAM"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Thuongmai University, VIETNAM","institution_ids":["https://openalex.org/I4210109591"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210109591"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":0,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"799","last_page":"807"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9053000211715698,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.9053000211715698,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13296","display_name":"Sociology, History and Politics of Sport","score":0.0348999984562397,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10942","display_name":"Sports, Gender, and Society","score":0.02710000053048134,"subfield":{"id":"https://openalex.org/subfields/3318","display_name":"Gender Studies"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/digital-transformation","display_name":"digital transformation","score":0.9950000047683716},{"id":"https://openalex.org/keywords/football-clubs","display_name":"football clubs","score":0.925000011920929},{"id":"https://openalex.org/keywords/digital-maturity","display_name":"digital maturity","score":0.8450000286102295},{"id":"https://openalex.org/keywords/cultural-industries","display_name":"cultural industries","score":0.8289999961853027},{"id":"https://openalex.org/keywords/e-governance","display_name":"digital governance","score":0.8960000276565552},{"id":"https://openalex.org/keywords/fan-experience","display_name":"fan experience","score":0.9769999980926514},{"id":"https://openalex.org/keywords/player-development","display_name":"player development","score":0.921999990940094},{"id":"https://openalex.org/keywords/digital-strategy","display_name":"digital strategy","score":0.7570000290870667}],"concepts":[{"id":"https://openalex.org/C103621254","wikidata":"https://www.wikidata.org/wiki/Q9199","display_name":"Vietnamese","level":2,"score":0.7225000262260437},{"id":"https://openalex.org/C2778444522","wikidata":"https://www.wikidata.org/wiki/Q1081491","display_name":"Football","level":2,"score":0.666700005531311},{"id":"https://openalex.org/C2780625559","wikidata":"https://www.wikidata.org/wiki/Q5152592","display_name":"Commercialization","level":2,"score":0.5888000130653381},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.5777000188827515},{"id":"https://openalex.org/C126082660","wikidata":"https://www.wikidata.org/wiki/Q4252370","display_name":"Digital transformation","level":2,"score":0.5756000280380249},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5070000290870667},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40720000863075256},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3578999936580658},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3528999984264374},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.34389999508857727},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.3239000141620636},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.322299987077713},{"id":"https://openalex.org/C79158427","wikidata":"https://www.wikidata.org/wiki/Q485396","display_name":"Analytics","level":2,"score":0.3151000142097473},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.3118000030517578},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.31119999289512634},{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.30160000920295715},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2904999852180481},{"id":"https://openalex.org/C552854447","wikidata":"https://www.wikidata.org/wiki/Q131201","display_name":"Sustainable development","level":2,"score":0.26429998874664307},{"id":"https://openalex.org/C137996800","wikidata":"https://www.wikidata.org/wiki/Q762702","display_name":"Technological change","level":2,"score":0.2637999951839447},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.2597000002861023},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.25440001487731934}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.64753/jcasc.v10i2.1683","doi":"https://doi.org/10.64753/jcasc.v10i2.1683","is_oa":true,"landing_page_url":"https://doi.org/10.64753/jcasc.v10i2.1683","pdf_url":"https://jcasc.com/index.php/jcasc/article/download/1683/223","source":{"id":"https://openalex.org/S4210179557","display_name":"Journal of Cultural Analysis and Social Change","issn_l":"2589-1316","issn":["2589-1316"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","vabb-shw"],"host_organization":"https://openalex.org/P4310320063","host_organization_name":"Lectito Journals","host_organization_lineage":["https://openalex.org/P4310320063"],"host_organization_lineage_names":["Lectito Journals"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Cultural Analysis and Social Change","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.64753/jcasc.v10i2.1683","doi":"https://doi.org/10.64753/jcasc.v10i2.1683","is_oa":true,"landing_page_url":"https://doi.org/10.64753/jcasc.v10i2.1683","pdf_url":"https://jcasc.com/index.php/jcasc/article/download/1683/223","source":{"id":"https://openalex.org/S4210179557","display_name":"Journal of Cultural Analysis and Social Change","issn_l":"2589-1316","issn":["2589-1316"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","vabb-shw"],"host_organization":"https://openalex.org/P4310320063","host_organization_name":"Lectito Journals","host_organization_lineage":["https://openalex.org/P4310320063"],"host_organization_lineage_names":["Lectito Journals"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Cultural Analysis and Social Change","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.4943999946117401}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W4416631673.pdf","grobid_xml":"https://content.openalex.org/works/W4416631673.grobid-xml"},"referenced_works_count":10,"referenced_works":["https://openalex.org/W2126839595","https://openalex.org/W3088239261","https://openalex.org/W3175617745","https://openalex.org/W3184834255","https://openalex.org/W4246926557","https://openalex.org/W4281290532","https://openalex.org/W4307535919","https://openalex.org/W4388082939","https://openalex.org/W4394890865","https://openalex.org/W4399299189"],"related_works":["https://openalex.org/W7219195811","https://openalex.org/W4375953347","https://openalex.org/W4413342822","https://openalex.org/W7124852862","https://openalex.org/W4307535919","https://openalex.org/W7215264499","https://openalex.org/W4402633249","https://openalex.org/W3088329417","https://openalex.org/W4412099161","https://openalex.org/W6893335587"],"abstract_inverted_index":{"Football":[0],"holds":[1],"a":[2,35,128,174,191],"significant":[3],"position":[4],"and":[5,22,41,53,89,104,111,113,115,131,141,156,163,176,186],"plays":[6],"an":[7,27,73],"essential":[8],"role":[9],"within":[10,208],"the":[11,39,44,50,144,170,197,209,213],"cultural":[12,45,215],"industries":[13],"of":[14,19,43,56,65,98,147,199,212],"every":[15],"economy.":[16,216],"The":[17,91,117],"adoption":[18],"information":[20],"technology":[21],"digital":[23,54,99,101,121,148,178,214],"transformation":[24,122],"has":[25],"become":[26],"inevitable":[28],"requirement":[29],"in":[30,123],"modern":[31],"football,":[32],"serving":[33],"as":[34,159,161],"key":[36],"driver":[37],"for":[38,173],"development":[40,110,140,207],"expansion":[42],"industry.":[46],"This":[47],"study":[48],"assesses":[49],"current":[51],"state":[52],"maturity":[55],"Vietnamese":[57,124,200],"football":[58,125,201],"clubs":[59],"by":[60,151],"applying":[61],"Deloitte\u2019s":[62],"Five":[63],"Levels":[64],"Digital":[66],"Maturity":[67],"framework.":[68],"Data":[69],"were":[70],"collected":[71],"through":[72],"online":[74],"survey":[75],"conducted":[76],"among":[77],"five":[78,95],"representative":[79],"clubs:":[80],"Hanoi":[81],"FC,":[82,84],"Viettel":[83],"SHB":[85],"Da":[86],"Nang,":[87],"SLNA,":[88],"PVF.":[90],"analysis":[92],"focuses":[93],"on":[94],"critical":[96],"domains":[97],"transformation:":[100],"governance,":[102],"match":[103,155],"tactical":[105,157],"analytics,":[106],"fan":[107,152,188],"experience,":[108,153],"player":[109,139],"training,":[112],"commercialization":[114,162],"media.":[116],"findings":[118],"reveal":[119],"that":[120,180],"remains":[126],"at":[127],"relatively":[129],"low":[130],"uneven":[132],"level":[133,146],"across":[134],"these":[135],"domains.":[136],"Among":[137],"them,":[138],"training":[142],"exhibit":[143],"highest":[145],"maturity,":[149],"followed":[150],"while":[154],"analytics":[158],"well":[160],"media":[164],"remain":[165],"underdeveloped.":[166],"These":[167],"results":[168],"underscore":[169],"urgent":[171],"need":[172],"comprehensive":[175],"long-term":[177],"strategy":[179,192],"integrates":[181],"technological":[182],"innovation,":[183],"governance":[184],"enhancement,":[185],"improved":[187],"engagement.":[189],"Such":[190],"would":[193],"not":[194],"only":[195],"strengthen":[196],"competitiveness":[198],"but":[202],"also":[203],"foster":[204],"its":[205],"sustainable":[206],"broader":[210],"context":[211]},"counts_by_year":[],"updated_date":"2026-11-14T11:04:58.165337","created_date":"2025-11-25T00:00:00"}